Home Instead (Reading)

Far reaching, in-depth, satisfactory

I’ve been absolutely delighted with the care my mother has received over the last year. Both the office staff and caregivers are always professional, supportive and caring. When my mother recently had to be hospitalised, they were so efficient and liaised with all the medical professionals, helping to reduce everyone’s stress levels. A fantastic caregiver was there to support my mother and me, on her return from hospital - we could not have managed without her. All the caregivers are caring and supportive companions to my mother on a daily basis - she looks forward to their visits and chats.

Changing carers or times without calling my mother first.

I cannot recommend Home Instead (Reading) enough. So much so that I have passed their details onto friends who are in need of a good, care providing company on numerous occasions. They are reliable, courteous and professional and always have not only my father’s best interests at heart but that of the whole family.

I find the Home Instead team are very friendly, reliable and caring and I appreciate their company twice a week.

Well managed agency. Good carers. Reliable and friendly. Always happy to help if at all possible.

My mother has been having daily visits for more than three months now, from carers who are always friendly, helpful and professional. She now looks forward to their visits and appreciates that they all take the time to talk with her while going about their work. It helps that she sees the same carers on a regular basis so she gets to know them and they get to understand her needs, likes and dislikes. I am very happy with the caring way the service is provided and would certainly recommend them to anyone.

I would recommend any family or friends to Home Instead. Keep up the good work.

Wish it was cheaper; but satisfactory.

Very high standard of work, always willing to care for my dad and make sure that all his needs are met.

I find Home Instead Senior Care (Reading) to be very kind and professional. The staff that have attended to my mother are fantastic, warm, friendly and caring. I can relax when I know they are with my mum because I know she enjoys their company. Also, the management are always at the end of the phone to address any problems that may crop up, so I would recommend them to anyone who needs some helping hands and to feel their parents are cared for.

Very happy with all aspects of Home Instead, very caring and treated with friendliness and respect. Always look forward to their visits.

I am quite pleased with the standard of service provided. The current carers are punctual and courteous and I intend to carry on with the service.

I cannot fault the care that everyone in Home Instead Reading has given my mother over the last month. They are professional and go beyond their remit to ensure she is safe and comfortable at home. Their communication with me is swift and gives me peace of mind knowing that they understand my mother's needs.

We are so happy with Home Instead, or more importantly the carer she now has.

I have now been receiving care from Home Instead for approx 4 months. My carers are not only professional, they are like my new friends. Every day it's like a friend dropping in, always ready to listen to any of my problems but mainly while doing their work we have a laugh. This makes me happy.

Friendly, reliable service.