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Thames Care

Unit 6, Parkside Business Park, 15 Headley Road, Woodley, Reading RG5 4JB
Thames Care Logo
Thames Care logo
Thames Care, Reading
Thames Care, Reading
Thames Care, Reading

Thames Care provides a high-quality home care service with professional carers working to personalised care plans.

Maintaining the respect, dignity and independence of clients is at the forefront of the service, which is compliant and up to date with all regulatory requirements.





Assistance is offered with personal care, domestic tasks, food preparation and companionship. Carers are trained in the in house training facility to ensure that clients receive effective mental...  

Care Provided by Thames Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36.20

We also provide 30 & 45 minute care calls for those clients not requiring an entire hour.

The price(s) shown are provided by the agency. Contact Thames Care for full pricing details and T&Cs.

Contact Thames Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Interim-Direct Ltd
  • Private Owned

Person in charge

  • Chris Spenceley (Owner)

Thames Care Reviews (42)

9.4

Thames Care has a Review Score of 9.4 (9.416) out of 10, based on 8 reviews in the last 2 years. Over all time Thames Care has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Eileen R (Daughter of Client) published on 13 August 2019 Submitted via Postal Card
Overall Experience

Really pleased with the care given. Dad lost speech and mobility due to a stroke a year ago. The carers are really good at communicating with him, explaining what they are doing and including him in their conversations. They try to follow his wishes. They are gentle and mindful of his dignity. They are also very supportive of the family. The only slight issue we have had recently is ensuring we have consistent timings of visits of carers - the office team are working to improve this for us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marian P (Client / Service User) published on 13 August 2019 Submitted via Postal Card
Overall Experience

Very good. The carers are extremely kind and chatty which makes my day.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Thames Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Thames Care.

Meet the Team (5)

Chris Spenceley Job Title: Director & Registered Manager Joined: 2011
Chris Spenceley

Chris has operated a care service in Reading, Wokingham and Henley-on-Thames since 2011. Chris believes that Thames Care serves the interests not only of its clients, but of the wider community too, through the provision of quality in-home care, given by highly trained and motivated care staff. He says: “We understand the concern associated with having an organisation help to care for a loved one, and work together with our clients and their families to develop both trust and understanding.

Through our first class service provision we aim to give clients’ relatives the comfort of knowing that, whatever the situation, we will go that extra mile to ensure our clients can live comfortably, safely and above all happily in their own homes.” Chris enjoys creating and leading teams, giving people the opportunity for personal growth and allowing them to greater contribute to their team being the best in their chosen field.

Donna Parker Job Title: Care Manager Joined: 2013
Donna Parker

With over 18 Years of experience I have been able to bring my knowledge and experience to Thames Care and have a great input whilst working alongside the Registered Manager. I believe it is important to provide good quality care to our clients, not only does this offer reassurance to them but also to their families in knowing that their loved ones are being looked after safely.

My role as Care Manager, involves me meeting potential new clients in their homes or hospital settings and to assist them to be actively involved when setting up a new care package to suit their needs and wishes, allowing them to remain in their own homes whilst maintaining their independence. I closely monitor all care provided to ensure the needs are met and I actively participate in the provision of care in the client’s own home and am always looking for opportunities to improve the service that we provide.

Rose Smith Job Title: Training and Development Manager Joined: 2013
Rose Smith

“My introduction to care came in 1998 through an opportunity to work in a nursing home and I subsequently moved into the domiciliary care field. I worked for the same domiciliary care company from 2001 until 2013 gradually working my way to becoming a Recruitment and Training Manager.

An opportunity came to try pastures new and decided that this was the right time for me to make a move. I have been working for Thames Care since this time in the capacity of Training and Development Manager. Since my first day at Thames Care, I have been made to feel welcome and part of the friendly dedicated team of staff. Working with a diverse care staff that has different experiences from me, listening to and sharing our experiences is a very enjoyable part of my job. “

Kerry Neighbour Job Title: Care Co-ordinator Joined: 2013
Kerry Neighbour

I have been working in care for 10 years and have been with Thames Care for 7 years. I enjoy my role as a co-ordinator because it’s busy and challenging. Thames care is a great company to work for as the staff are well looked after which creates a helpful and friendly atmosphere where people work as a team. It’s so rewarding seeing the difference we make to people’s lives, assisting them to retain their independence and remain living in their own home

Carol Millard Job Title: Lead Care Co-ordinator Joined: 2019
Carol Millard

I have worked for Thames Care since February 2019, having spent 14 years working for Thames Valley Police I felt a new challenge and change of career was due.

When I joined Thames Care I worked as a domiciliary care assistant until I started working in the office as a Care Co-ordinator. Then in September 2020, I took over responsibility for overseeing the Live-in care packages, being promoted to Lead Care Co-ordinator. Working in the office is a busy and demanding role, however, doing this alongside such a good team makes every day satisfying. We all work as part of a team that together provides a committed service to our clients. Assisting people to improve their quality of life is very rewarding and I go home every day knowing I have made a difference.

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