Professional staff. Clients treated with dignity and care. Very satisfiedKathy W(Wife of Client/Service User)

I would not be here if it wasn't for them. I cannot praise them enough.Margaret C(Client / Service User)


Professional staff. Clients treated with dignity and care. Very satisfiedKathy W(Wife of Client/Service User)

I would not be here if it wasn't for them. I cannot praise them enough.Margaret C(Client / Service User)


Candlelight Care is a family-run home care company offering services in and around Dorset.
Based on the values of trust, dignity, respect and equality, the team deliver friendly, caring and reliable home care to people of all ages. The dedicated team is made up of trained and experienced care staff who aim to make a real difference to those receiving care and their loved ones.
Care Provided by Candlelight Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Fees are available on request.Please contact your local branch for fee information as it may vary depending on the length of visit and requirements.
Contact Candlelight Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Candlelight Homecare Services
- Private Owned
Person in charge
- Cheree Butler (Registered Manager)
Candlelight Care Reviews (21)
Candlelight Care has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years.
Over all time Candlelight Care has 21 reviews.
I would recommend Candlelight Care to everyone as they look after me very well and I really appreciate all the carers. I would not be here if it wasn't for them. I cannot praise them enough.
Thank you for your review. We are so pleased that you are happy with our service and agree with you - that we can't praise our staff enough either, they do a remarkable job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- Posted: Thursday 10 Jul 2025“Change is the law of life. And those who look only to the past or present are certain to miss the future.” John F. Kennedy Candlelight Homecare has been supporting...
- Posted: Monday 31 Mar 2025The fourth annual Wimborne Business Awards took place at the Allendale Centre earlier this month, and Candlelight Care in Wimborne were delighted to be announced as the winners of the...
- Posted: Monday 31 Mar 2025The fourth annual Wimborne Business Awards took place at the Allendale Centre earlier this month, and Candlelight Care in Wimborne were delighted to be announced as the winners of the...
Awards / Recognitions (5)
- Recipient: Candlelight Homecare ServicesDate: Friday 31 May 2024
- Recipient: Candlelight Homecare ServicesDate: Wednesday 31 May 2023
- Recipient: Candlelight Homecare ServicesDate: Thursday 31 Mar 2022
Meet the Team (4)
Cheree joined Candlelight Care in September 2023 as one of 13 staff TUPE’d from another company. She had worked for her previous company for 14 years and had gained extensive knowledge in all areas of Domiciliary Care. In March 2023, she was promoted to Deputy Manager and in September 2023 was further promoted to Registered Manager.
Outside of work, Cheree likes to spend time with her Grandchildren.
Denise is a Community Team Manager and takes care of our clients in the community, assessing and reviewing their packages of care to make sure they are receiving the care they need and want, and that they are safe and happy.
Denise ensures that the clients have the same care staff visiting them on a regular basis.
When she is not working, she spends a lot of time with her two little grandsons.
As our Recruitment Officer, Roxanne (Roxy) helps us to find new care and support staff to look after our clients in their own homes. In addition to posting new jobs on job sites, social media, and other outlets, she attends recruitment fairs and is constantly looking for ways to improve our recruitment process. She supports our potential new employees from the moment they apply for a job until they are invited for an interview, answering their questions, chasing up CVs and applications, and sometimes meeting for an informal chat in person or on the phone.
Away from the office, Roxy is a member of the Mere Amateur Dramatics society, which puts on two productions a year in the Spring and Autumn. She has always loved performing and studied acting at the University, where she was able to tour regionally and internationally in their productions.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Candlelight Care to verify any information. View our terms and conditions. Candlelight Care has an Enhanced Service - more info.