Home Instead (Rotherham)

Cannot imagine what we would have done without all the wonderful caregivers from Home Instead, Rotherham.

Home Instead provides a high-quality service, unlike other agencies that we have used. There is a minimum session time of 1 hour and carers do not do "back to back" visits or "runs", unlike other agencies. The carers, therefore, arrive on time and the visits are not hurried. Carers are kind, compassionate, understanding. They have found new ways to keep mum entertained/engaged during companionship visits even though she is in the end stage of dementia. They have adapted to frequent changes in her general condition and mobility. They have also been supportive of me at difficult times. I would highly recommend them.

My only regret is we didn’t find Home Instead earlier. They have been wonderful from the start. My Aunt is really unwell and we needed extra help with one to one time with her. The interest and importance that is placed on finding the right person and fulfilling our needs was very reassuring. We needed someone to spend quality time with my Aunt, real conversations, sharing interests, being a friend. We have got all this and more and the impact on my Aunt's week has been a pleasure to see and hear about.

We would not hesitate to recommend the service to anyone who asked.

From the admin staff to the caregivers Home Instead was fantastic from start to finish, we could not have found a better company to help my family. I would 100% recommend them to any of our friends or family.

Support, care and friendship to my 93-year-old mother from Home Instead over the last year has been excellent and I would have no hesitation in recommending Home Instead Senior Care (Rotherham) to others.

We should be more than happy to recommend Home Instead Care Services to anyone looking for support, caring for family members and loved ones in their own home. The organization has achieved a lovely balance in providing a professional service with compassionate and caring caregivers.

Her short term memory is getting worse but caregivers are very supportive.

I would not hesitate in recommending this excellent care company to anyone.

A brilliant homecare organisation, I cannot recommend them enough.

Mums greatest wish was to remain in the home she had known for almost half her life. Home Instead (Rotherham) allowed her to achieve this wish with the independence and dignity she had throughout her life.

We began the process for Home Instead to take over the provision of mum's care package from a company that had left us struggling to cope because of inadequate care. I was immediately impressed by the professionalism, kindness and understanding they showed. Mum was made to feel that she was in control and the support was tailored to her needs. For the first time, I felt that she was in safe hands. They took time to assess mum's needs properly and frequently reviewed her care as inevitably, health and mobility declined. All the staff I dealt with, carers, managers and back office were competent, professional and above all genuinely caring.

I fully recommend Home Instead.

Excellent caring staff who obviously do a job they genuinely enjoy rather than going through the motions of the service they provide.

Sadly she has now had to go into a care home but we will always be grateful for their help and support as it meant that my parents had an extra 6 months together in their own home. They will be sadly missed but should we need any help in the future for my father we wouldn't hesitate to use them again. I cannot recommend the carers and company highly enough.

Staff absolutely fantastic and understanding of what our whole family are going through. Very accomodating if we made specific requests for the same carers. Carers themselves were outstanding and became a part of our family.

Home Instead Senior Care (Rotherham) has been providing care and support to my brother for the last 2.5 years. My brother had a severe stroke at the age of 48. He has been left with very little speech and has difficulty understanding. He is unable to read or write and has epilepsy. Home Instead Senior Care (Rotherham) has been invaluable in providing support, care, and understanding, not only to my brother but to our family. They provide a service that we have trust and confidence in. They provide a settled team that provide continuity that gives my brother the one to one relationship he needs. As a family, we feel we can go about our daily lives knowing that they will always be there to assist, and their management staff will give sound advice and expertise when asked for. A fantastic company.

I am very pleased I have Home Instead to provide my care. They are very caring, reliable and give me every support. The staff and my carers/companions are exceptionally well trained, and they are respectful and treat me with real kindness and consideration. I want to thank everyone at Home Instead for providing such excellent care, particularly the owners who are really lovely people.

'Home Instead Senior Care' (Rotherham) have been very easy to deal with. Professional and caring carers have been well matched to my father's needs. They are always cheerful, polite, enthusiastic and take an interest in what they do and who they are caring for. Office staff have been very helpful, good listeners and the paperwork side of the contact is always adhered to.

We arranged for companionship and personal care support for our mother who is in late stage dementia. The carer called twice a week for 4 hours and encouraged mum to attend the hairdressers weekly, she took her out on trips locally. To coffee shops, garden centres, anywhere we thought mum might like to go. In later stages the carer was the only person who mum would let wash her and change her clothes. The carer was very kind ans supported our family as well as our mum. We provided an activity box and mum did jigsaws, colouring, baking and craft work. We can't thank the carer enough.