Bluebird Care Wandsworth, Putney & Battersea

Bluebird Care was of critical help when bridging the gap between social services-approved care for our uncle and the date it actually started (two months later) as we were also out of the country and his only family. We were completely assured knowing they were the only people in contact with Uncle as their care, compassion and professionalism were beyond our hopes and expectations. They were the only care provider recommended by his GP as none of her patients has a bad word to say about them (apparently it doesn't get better than that!) We are now continuing to use them for his social services care allowance and are more than happy to top up each week to know he is getting the best care.

I am my mum can't commend Bluebird Care Wandsworth enough for the outstanding care Mum's carer provides; she is committed to meeting all of Mum's needs. She is kind, thoughtful, friendly, and professional. She goes out of her way to ensure Mum is holistically cared for and no task is too small. We would also like to commend the customer service manager. She has implemented outstanding client care and support planning towards Mum's care package. This has allowed Mum to retain some independence despite being very disabled. Bluebird Care Wandsworth is lucky to have such great employees.

mum is getting that has alleviated some of the worry and stress my family in under. The Bluebird team is professional and caring and I would recommend them to anyone.

The experience has only been good and I am totally grateful to the whole team.

Very professional all round.

My husband had a carer to shower him and dress him five days a week. They were godsends, they treated him with kindness and dignity and listened to everything he said. They helped him to go up and down stairs and helped him with his breakfast. He suffers from Parkinson's and dementia and they showed him patience and respect.

Bluebird Care provided to my mother is exceptional. With me living in Ireland and after my mother’s last carer providers were absolutely terrible, I did my research looking for the best care for my mother. A care provider that would give me peace of mind, knowing her needs were met. From the moment we started with Bluebird, nothing is too much trouble. The office staff and area manager listened to the package my mother needed and carried it through. So friendly and helpful. My mother is a lot happier having a permanent carer. Her carer is well presented and friendly with a caring nature. She listens to my mother and chats about everyday stuff. As my mother at the moment is housebound due to a bad fall at Christmas, her carer helps her with her physio, gets shopping, cleans and collects her prescription, etc. She is a credit to Bluebird. Thank you for your excellent service.

Bluebird discussed the specific needs of my aunt carefully and with sensitivity. They proposed a suitable service and provided a carer who quickly established a good relationship. Excellent so far!

My brother has read this review and he fully endorses it.

The nursing staff are very kind and thoughtful towards me. The support staff are very good at setting up the care I needed. The support provided by Bluebird care is very flexible and is adapted to my needs.

When my elderly and significantly disabled mother-in-law's live-in carer returned home for a well-earned three week break for Christmas last year, Bluebird was able to help. We were very relieved when they found just the right person for her. She was professional, efficient, caring, respectful and she entered into the spirit of our Christmas festivities with great sensitivity. Thank you Bluebird for once again for providing exactly the help we needed.

Bluebird has been really fantastic over the last 6 months providing care and support of mum elderly mum who lives with Dementia. For about 6 years I'd managed to care for mum keeping her in her beloved flat, but as her illness is progressing it became really tough to continue without backup and I called Bluebird. They reacted quickly with a visit from a very experienced customer care manager who understood exactly what was needed and took a lot of trouble to treat mum with respect as an individual. They've since provided night carers every night, and back-up with some day and evenings. We've been lucky enough to have some really first-rate carers. When we have needed help to make any adjustments, Bluebird has been impressively responsive. Thank you for all the support you are giving our family.

The service provided to date has been exemplary. Not only have all the staff who have provided care been exceptionally capable and kind they are well managed and the communication (important when one can not be present all the time) has been spot on.

The carers have been thoughtful and understanding, patient and helpful. The management team has done very well in difficult circumstances - trying especially hard to meet our needs while having to adapt to changing staffing levels due to both pingdemic and pandemic. I'm very glad to have their support and would recommend them highly.

Bluebird were very professional and extremely helpful throughout our time using them. The care was exceptional and I felt very reassured that my dad was being well cared for by regular carers who he bonded with.

Inspired confidence, reassurance and empathy during a difficult and emotional time for the patient and family and thereby making the decision easier and more informed for them.

I contacted Bluebird for support for my brother who was moving back to London after a year spent shielding with us. My initial contact was by telephone to check if they were able to offer the type of support needed. This experience was extremely positive. I had a long discussion with one of the Directors who, I felt, understood our situation completely. She was very professional but also very kind and understanding and confirmed that Bluebird Wandsworth would be able to meet our needs. We later met their Customer Services Manager once back in London - again, a very reassuring experience for us. She understood exactly what was needed and was positive, constructive, open, friendly and kind. My brother and I really warmed to her and I felt that, at every stage, Bluebird was committed to meeting our needs. We have since had to change our arrangement slightly and I have found them to be very flexible and helpful. I cannot speak too highly of them. They have exceeded my expectations.

Bluebird is an excellent provider which we would recommend without hesitation. Thank you!

An excellent and efficient service from enquiry to completion. All issues were attended to as hoped. The staff were concerned, attentive and understand the nature of the engagement. It was a very helpful and useful experience.

Engaging a Care Provider for an aged parent is a very stressful thing to have to sort out. Which company to employ, cost of care, level of care required etc. We were recommended by our local council to discuss with Bluebird and having no knowledge of the care industry we decided to go with them. Bluebird (Wandsworth) was very understanding and offered very good advice. They made the process easy and the carers provided the help our mother needed at the time. We started with 2 x 1 hourly visits a day some 3 years ago and now have a full-time live-in carer. Our mother's full-time carer is everything we could have wished for. Genuine care and support to not only our mother but to us as well. We have complete faith and trust in her in looking after mum in these difficult times. When she had a holiday the stand in carer was equally very good which made the transition less stressful for mum and us.