Bluebird Care Wandsworth, Putney & Battersea

5 College Mews, Off St Anns Hill, Wandsworth, London SW18 2SJ
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10 68 Reviews
  • Bluebird Care Wandsworth, Putney & Battersea, London
Bluebird Care Wandsworth, Putney & Battersea set the standard in home care quality and expertise and their specialist team takes care of customers with many kinds of health challenges from general infirmity to conditions such as dementia, MS, MND, cancer, Parkinson’s and brain injury.

Hand-picked for their compassion and commitment, Bluebird Care Assistants are not only great people, but they are also highly trained, genuinely friendly and dedicated. Their training, personal development and support is extensive and ongoing to ensure they are fulfilled in their role and the best they can be.

The result is outstanding care that enables those with even the most serious health conditions to live comfortably, happily and safely in their own homes, surrounded by the things that matter most.

Part of the Bluebird Care National organisation with its recognised and award-winning standards of care and service.

Bluebird Care Wandsworth, Putney & Battersea office serves the whole borough including Balham, Battersea, Earlsfield, Putney, Roehampton, Southfields, Tooting and Wandsworth.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34.94 – £34.94
  • Weekly Live-in Care Fees: £218 – £265

Week day or weekend
We also offer night and live in rates.
Respite domiciliary or live in rates are separate

These prices are only a guideline, please contact Bluebird Care Wandsworth, Putney & Battersea to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Bryce Jones (Registered Care Manager)

Bluebird Care Wandsworth, Putney & Battersea Reviews (68)

10

Bluebird Care Wandsworth, Putney & Battersea has a Review Score of 10 (9.952) out of 10, based on 14 reviews in the last 2 years.
Over all time Bluebird Care Wandsworth, Putney & Battersea has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bluebird Care Wandsworth, Putney & Battersea
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  • 10
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  • 4
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Total of 68, showing 21-40
Review from Renee S (Wife of Client) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had a carer to shower him and dress him five days a week. They were godsends, they treated him with kindness and dignity and listened to everything he said. They helped him to go up and down stairs and helped him with his breakfast. He suffers from Parkinson's and dementia and they showed
him patience and respect.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your wonderful review. It means so much to everyone in the team who work hard to deliver the standard of care you describe. I will ensure that your comments are passed to everyone concerned. With our kindest regards.

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Review from Carmel C (Daughter of Client) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care provided to my mother is exceptional. With me living in Ireland and after my mother’s last carer providers were absolutely terrible, I did my research looking for the best care for my mother. A care provider that would give me peace of mind, knowing her needs were met. From the moment
we started with Bluebird, nothing is too much trouble. The office staff and area manager listened to the package my mother needed and carried it through. So friendly and helpful. My mother is a lot happier having a permanent carer. Her carer is well presented and friendly with a caring nature. She listens to my mother and chats about everyday stuff. As my mother at the moment is housebound due to a bad fall at Christmas, her carer helps her with her physio, gets shopping, cleans and collects her prescription, etc. She is a credit to Bluebird. Thank you for your excellent service.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Dear Carmel, thank you so much for your wonderful review. We are all so pleased that we've restored you and your mum's faith in care. I will ensure your comments are conveyed to the team. With our kindest regards.

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Review from C M (Nephew of Client) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird discussed the specific needs of my aunt carefully and with sensitivity. They proposed a suitable service and provided a carer who quickly established a good relationship. Excellent so far!
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for taking the trouble to leave us a lovely review. I will ensure your comments are passed to everyone concerned. With our kindest regards.

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Review from A W (Sister of Client) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Bluebird Care Wandsworth for help with personal care for my brother who is disabled after a serious accident in New Zealand two years ago. The customer services manager gave me an excellent initial explanation of what services Bluebird Care could offer and what initiating the service would
entail. My brother agreed to go ahead with the offer.
The customer services then visited my brother’s flat and discussed the proposed service with him and me, as I am also caring for him. I was very impressed with the kind, professional and patient way she handled her discussion with my brother.
The carer started work a day later and she has been wonderful. She is very efficient, patient with my brother, and actively encourages him to take charge of aspects of his care.
My brother and I are both delighted with the service and support we have received.
My brother has read this review and he fully endorses it.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you and your brother so much for taking the time and trouble to leave us such a wonderful review. We believe so strongly in enabling and promoting independence wherever possible and we are all so glad that we've been able to make a positive difference. I will ensure your comments are passed on to everyone involved. With our kindest regards.

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Review from J C (Client) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursing staff are very kind and thoughtful towards me. The support staff are very good at setting up the care I needed. The support provided by Bluebird care is very flexible and is adapted to my needs.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your kind and considered review of our service. With our very best regards.

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Review from S P (Daughter-in-law of Client) published on 21 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my elderly and significantly disabled mother-in-law's live-in carer returned home for a well-earned three week break for Christmas last year, Bluebird was able to help. We were very relieved when they found just the right person for her. She was professional, efficient, caring, respectful and
she entered into the spirit of our Christmas festivities with great sensitivity. Thank you Bluebird for once again for providing exactly the help we needed.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for taking the time to write such a wonderful review for us. It is a pleasure to be able to help and I will ensure that your comments are shared with everyone involved. I know they'll be thrilled. With kindest regards.

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Review from Liv P (Daughter of Client) published on 19 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird has been really fantastic over the last 6 months providing care and support of mum elderly mum who lives with Dementia. For about 6 years I'd managed to care for mum keeping her in her beloved flat, but as her illness is progressing it became really tough to continue without backup and I called
Bluebird. They reacted quickly with a visit from a very experienced customer care manager who understood exactly what was needed and took a lot of trouble to treat mum with respect as an individual. They've since provided night carers every night, and back-up with some day and evenings. We've been lucky enough to have some really first-rate carers. When we have needed help to make any adjustments, Bluebird has been impressively responsive. Thank you for all the support you are giving our family.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Dear Liv, thank you very much indeed for your wonderful review. It is an absolute privilege to care for your lovely mum. I will ensure your comments are passed on to all involved in her care. With our kindest regards.

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Review from Pen S (Power of Attorney of Client) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided to date has been exemplary. Not only have all the staff who have provided care been exceptionally capable and kind they are well managed and the communication (important when one can not be present all the time) has been spot on.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your wonderful review. We are so happy that our care is meeting expectations. With our kindest regards.

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Review from M H (Wife of Client) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Wandsworth has been providing companionship care for my husband who suffers from dementia.
He is quite unsteady on his feet and they accompany him on a walk every week so that he can enjoy some of the outside life that he has missed during the lockdown and now increasingly because of
his dementia.
The carers have been thoughtful and understanding, patient and helpful. The management team has done very well in difficult circumstances - trying especially hard to meet our needs while having to adapt to changing staffing levels due to both pingdemic and pandemic. I'm very glad to have their support and would recommend them highly.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your wonderful and kind review and we appreciate that you understand our Covid world challenges! I will pass your comments to everyone involved in your husband's care. With our kindest regards

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Review from Ruth M (Daughter of Client) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird were very professional and extremely helpful throughout our time using them. The care was exceptional and I felt very reassured that my dad was being well cared for by regular carers who he bonded with.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for taking the time to post your review. With kindest regards, Karina

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Review from John H (Husband of Client) published on 16 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional, efficient and proactive from the start of the assessment process to the identification of a suitable and sympathetic carer.
Inspired confidence, reassurance and empathy during a difficult and emotional time for the patient and family and thereby making the decision easier and more
informed for them.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your kind review. I will ensure your words are passed on to the team. With kindest regards.

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Review from Sue E (Sister of Client) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Bluebird for support for my brother who was moving back to London after a year spent shielding with us. My initial contact was by telephone to check if they were able to offer the type of support needed. This experience was extremely positive. I had a long discussion with one of the Directors
who, I felt, understood our situation completely. She was very professional but also very kind and understanding and confirmed that Bluebird Wandsworth would be able to meet our needs. We later met their Customer Services Manager once back in London - again, a very reassuring experience for us. She understood exactly what was needed and was positive, constructive, open, friendly and kind. My brother and I really warmed to her and I felt that, at every stage, Bluebird was committed to meeting our needs. We have since had to change our arrangement slightly and I have found them to be very flexible and helpful. I cannot speak too highly of them. They have exceeded my expectations.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you so much Sue for your wonderful review. We are so pleased that we've been able to help and the team will be thrilled to read what you have to say. With kindest regards.

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Review from Dora R (Wife of Client) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Bluebird reassuring, caring, efficient and thorough from our first telephone contact
(quite late on a Friday afternoon ) to meeting the Manager for a full assessment the following Monday , to the prompt provision of the carefully selected carers for the complex care needs of my husband. The
carers were excellent and we liked the effort to ensure continuity of carers. The communication with the office was efficient and reassuring.
Bluebird is an excellent provider which we would recommend without hesitation. Thank you!
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your wonderful review. Comments such as yours are always guaranteed to put smiles on the faces of the whole team and we are so happy to be of help. With kindest regards.

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Review from Gerry K (Client) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent and efficient service from enquiry to completion. All issues were attended to as hoped. The staff were concerned, attentive and understand the nature of the engagement. It was a very helpful and useful experience.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much for your review, which I will ensure is shared with the team. Our kindest regards.

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Review from David H (Son of Client) published on 26 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Engaging a Care Provider for an aged parent is a very stressful thing to have to sort out. Which company to employ, cost of care, level of care required etc. We were recommended by our local council to discuss with Bluebird and having no knowledge of the care industry we decided to go with them. Bluebird
(Wandsworth) was very understanding and offered very good advice. They made the process easy and the carers provided the help our mother needed at the time. We started with 2 x 1 hourly visits a day some 3 years ago and now have a full-time live-in carer. Our mother's full-time carer is everything we could have wished for. Genuine care and support to not only our mother but to us as well. We have complete faith and trust in her in looking after mum in these difficult times. When she had a holiday the stand in carer was equally very good which made the transition less stressful for mum and us.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much for your kind review. We appreciate just how confusing it is to know where to start when organising care and support for the first time. In addition, we turn away over 94% of those who apply to us as they simply don't meet our standards. I'm so glad that your mum is receiving the standard of care she deserves. With kind regards.

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Review from John F (Son of Client) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird has a strong market brand and my own involvement with Bluebird has strengthened my view that this is a first-class care agency. Bluebird have only been providing care services for my Mum for a little under a month but already I know I have made the right decision to use Bluebird. First and
foremost, my Mum’s 2 careers, have been excellent, providing exactly the requested service in a cheerful and effective way. It is a source of comfort knowing that either one of the carers is fixing my Mum each day. In all my dealings with the wider Bluebird team, they have proven to be responsive and flexible in meeting my Mum’s needs.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you very much indeed for your review. We are so pleased that our carers are making such a positive difference. We typically only recruit around 6 out of every 100 who apply to us for work as we are so focused on employing the right people. I'll make sure your comments are passed to the team. With kindest regards

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Review from Carol F (Sister of Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers sent by Bluebird were really fantastic in very difficult circumstances. One, in particular, was with my brother, who has suffered a horrendous stroke, for over 2 years and enhanced his life no end. All have been very caring and professional - the carers, as well as the management and
I, would highly recommend anybody to use this wonderful agency.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you so much, Carol. We are extremely grateful for your kind words which will be passed on to the team. With kindest regards.

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Review from Marie Anne K (Sister of Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird have had full-time carers looking after my brother, who has had a stroke, for the past four years and I cannot fault them. All the carers have been exceptional, sometimes under very difficult circumstances. The staff at Bluebird always kept me informed of who was looking after my brother and
any other information they thought I should be aware of. As a caring agency, I cannot recommend them highly enough and if ever I needed a carer, I would certainly go to Bluebird.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Thank you so much for your kind words which will be passed on to our team. It's a privilege to support your brother. With kindest regards.

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Review from Rama N (Son of Client) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Wandsworth is a fantastic healthcare company!
The office staff through to the carers who have attended daily to my sick Mother are exceptional in providing a high standard of care. I find their level of service and care to be outstanding! The office staff are very caring and supportive
which transcends through to the carers. The carers who attend to my Mother daily are friendly and highly professional and have a great relationship with her.
Overall, we are very happy to have them as our care providers and would highly recommend them!
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

Rama thank you very much indeed for your wonderful review. Your mum's wellbeing is so important to us and our carers are so fond of her. With kind regards.

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Review from Aminah S (Client) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was offered 12 hours of respite care for my elderly mother (96) who I am a carer for. Her needs had recently increased a great deal and I was getting overwhelmed with trying to see to her, my own family, my work in child protection and suffering from an illness myself, compounded my situation. Bluebird
care were amazing. They heard my plea and took details about my needs and information about my mother. They matched my mother to a wonderful carer, who I met with my mother. My mother, who was suffering from high anxiety and many other conditions, took to her carer immediately and when I left, they were planning their next meeting. As a result, I had time to catch up with many things and begin to re-charge my batteries, which were very low. I will be applying for more care for my mother, as the service is excellent and professional. The interactions I had were very considerate and done with good humour and warmth. I recommend Bluebird highly.
Reply from Karina Corden, Owner at Bluebird Care Wandsworth, Putney & Battersea

We are all so very pleased to help you and your mum as we really appreciate how stressful life is as a full-time carer. We are genuinely thrilled that you are gradually getting your vavavoom back! With kindest regards

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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Bluebird Care Wandsworth, Putney & Battersea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.952 for Bluebird Care Wandsworth, Putney & Battersea is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) ) ÷ 84 Ratings = 4.952
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Wandsworth, Putney & Battersea is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (6)

Bryce

Bryce

Job Title: Registered Care Manager/Director

Like many people, I switched my career to Health & Social Care after a member of my family had a very poor experience. In this case, it was my grandparent who was in a care home. My initial career started in solar energy design back home in Yorkshire, but now I couldn't imagine working in any other sector.


I moved to London with my partner and joined a small complex care company initially as a Field Care Supervisor and then Area Care Manager. By studying independently at the same time, I ultimately achieved my goal to become a Registered Care Manager.


I feel lucky to have supported the people we care for across all levels, from delivering care myself to operational management. This has given me a huge insight and appreciation for the hard work our carers carry out on a daily basis, and the support our customers need to remain comfortable and safe in their own homes.


It’s a privilege to lead such a successful and dedicated team and to share in our fantastic reputation for care as it should be.

Alice

Alice

Job Title: Business Manager/ Director

A mum with 2 young daughters, I initially joined the team as a part-time administrator, and then from there, I was head of recruitment. I’ve grown with this family company as my girls have grown up, and I am now a full-time Business Manager.


I’m still very much involved with our wonderful carers – many of whom have been with us for many years now– and I love seeing the journey they each take from the day they start working for us.


I am also the person who speaks to those enquiring about our service, a role I take incredibly seriously.


I was once that person, not knowing where to start and needing help for my own mum, and I know just how scary and confusing the whole process can be. I don’t want anyone to feel as overwhelmed as I did, and so it’s a very personal thing for me that I give the very best advice I can.


It’s a privilege to do what I do.

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Emma

Job Title: Customer Services Manager/Director

My interest in care began at school, where I studied Health and Social Care. After continuing on to college and completing my NVQs, I began working in a care home. It didn’t take long to realise that working with people in a care home wasn’t for me – they should be in their own homes.


My great-grandmother, unfortunately, had a bad experience with care, and this made me want to prove that not all care is of a poor standard. I began working as a carer for Bluebird Care and worked my way up.


I certainly feel I am fulfilling my ambition. I am really proud of the work that we all do here, and we are most certainly proving to people that high-quality care is out there.


I'm now Customer Services Manager. It’s hugely rewarding to make such a difference to others. I truly enjoy my work and am thankful to Bluebird Care for allowing me to do what I love.

Yvonne

Yvonne

Job Title: Care Supervisor

I had worked in retail for some years when my son had an accident and needed my help, and that was when I realised I'd been in the wrong profession all along!


I have been with Bluebird Care for some years now and initially started as a Carer and then worked my way up. Making a difference in someone's life is just so rewarding and you get to meet the most interesting and wonderful characters. It's all about people which I love.


As Care Supervisor, I lead our Bluebird Care rapid response Home from Hospital discharge service, working with the CCG (Clinical Commissioning Group). I go out and assess the needs of the person leaving the hospital and ensure everything is ready for them to come home and start their road to recovery with us. I love it!


This part of my work as a Care Supervisor is all about teamwork with my beautiful Bluebird Care family.


Organisation is always challenging but every day is different.


Just to know l can make someone happy by getting them back into their own environment and see them with a smile on their face means l have done my job well.

Gloria

Gloria

Job Title: Care Supervisor Joined: 2012

Seeing the difference we make to people - seeing the change in their faces when we look after them and give them what they need, reassuring them.


It’s a privilege to be able to contribute towards supporting people to stay in their own homes, staying where they want to be.


It’s my life, I love what I do!

Sharon

Sharon Bernard

Job Title: Customer Services Manager Joined: 2019

Started as a carer in 2019.

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