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Caremark Mole Valley and Waverley

17 Bridge Street, Leatherhead, Surrey KT22 8BL
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I knew I was in the hands of professionalsDavid D(Client / Service User)
Caremark Mole Valley and Waverley, Leatherhead
Caremark Mole Valley and Waverley, Leatherhead
Caremark Mole Valley and Waverley, Leatherhead

Caremark Mole Valley and Waverley is a home care service offering a wide range of professional services to people living in the boroughs of Mole Valley and Waverley. They provide bespoke, person-centred care to local vulnerable people, ensuring that a client's needs, choices and rights are put first.

They work closely with their clients and their families, to create a package of care that is second to none. They have a...  

Care Provided by Caremark Mole Valley and Waverley

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £35.95
Weekly Live-in CareFrom £1,600

Contact Caremark Mole Valley and Waverley to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Sara Mahmood (Manager)

Caremark Mole Valley and Waverley Reviews (23)

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9.7

Caremark Mole Valley and Waverley has a Review Score of 9.7 (9.696) out of 10, based on 16 reviews in the last 2 years. Over all time Caremark Mole Valley and Waverley has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from F P (Client / Service User) published on 16 November 2020 Submitted via Postal Card
Overall Experience

I found all the staff to be kind, caring, sensitive and understanding of my mental health needs and very empathetic. They as an organisation worked professionally at all times and treated me with respect and as a unique individual. They helped me to reach my goals and worked with me in reaching my recovery.

Reply from Laura Jones, Managing Director at Caremark Mole Valley and Waverley

We really appreciate you taking the time to provide a review of our service, and am extremely pleased to know that we have supported you to reach your goals.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C M (Daughter of Client) published on 10 November 2020 Submitted via Postal Card
Overall Experience

The team who look after my mother are caring, kind and look after mum well. The manager who runs the Leatherhead office is amazing. She listens, understands and reacts if there is ever an issue. I cannot fault the team.

Reply from Laura Jones, Managing Director at Caremark Mole Valley and Waverley

Thank you. Your amazing review has been passed onto the team and is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen F (Client / Service User) published on 6 November 2020 Submitted via Postal Card
Overall Experience

I find Caremark (Mid Surrey) to be an excellent care provider. My carer is very caring and passionate in her profession. My carer treats me with the utmost dignity and is always cheerful and helpful. If I'm feeling down when she comes she always cheers me up and gets me smiling.

Reply from Laura Jones, Managing Director at Caremark Mole Valley and Waverley

Thank you for your wonderful feedback. I am really pleased to hear that you are happy with the support you are receiving - keep on smiling!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Caremark Mole Valley and Waverley.

Awards / Recognitions (2)

  • 29 May 2026Recipient: Caremark
  • 31 Mar 2022Recipient: Caremark

Accreditations

There are no accreditations posted yet for Caremark Mole Valley and Waverley.

Meet the Team (4)

Afzal Wahla
Afzal WahlaJob Title:Managing DirectorJoined: 2021

Meet Afzal Wahla, the dynamic Managing Director of Caremark Mole Valley & Waverley. With a robust background in business, Afzal has excelled in both the restaurant and real estate industries. His entrepreneurial spirit and dedication have consistently driven his success. However, it was a personal experience that shifted his focus to the care industry. After witnessing the profound impact that quality care had on a loved one’s life during illness, Afzal was inspired to make a difference in this field. Driven by a vision to excel in the care industry, Afzal brings his business acumen and compassionate outlook to Caremark. He is deeply committed to ensuring that the organisation not only meets but exceeds the highest standards of care. Afzal believes in the power of nobleness and empathy. Under his guidance, Caremark Mole Valley & Waverley continues to thrive, making a meaningful impact on the lives of people and setting new benchmarks in the care industry.

Sara Mahmood
Sara MahmoodJob Title:Registered Manager

With over 14 years of experience in the care sector, I have dedicated my career to supporting others and creating environments where both clients and staff feel valued and cared for. I began my journey as a care assistant and, through hard work and a deep commitment to making a difference, progressed through various roles to leadership positions. I hold an NVQ Level 5 in Health and Social Care, as well as a Level 6 Chartered Manager qualification, having completed a BSc (Hons) in Health and Care Management through the Chartered Management Institute (CMI). These qualifications have strengthened my ability to lead teams effectively while maintaining the core values of compassion, dignity, and respect that are vital in this sector. My passion lies in delivering high-quality care and fostering a supportive, positive atmosphere for both clients and staff. My aim is simple yet powerful: to bring happiness and well-being to everyone we support and to those who make our care services thrive.

Millie Gilbert
Millie GilbertJob Title:Field Care Supervisor

Meet Millie Gilbert, a passionate and dedicated individual who has shown she can adapt to changing situations and environments in order to reach the best outcome. Millie’s background in care, supporting a variety of different ages and support needs, is complemented by her qualifications, holding a Level 3 Extended Diploma in Health and Social Care. Millie started with Caremark in 2021 as a Senior Carer and has since shown her capabilities and desire to progress. Currently, she is serving as a Field Care Supervisor at Caremark, where her expertise and dedication make a significant impact. As a Field Care Supervisor, Millie oversees the delivery of high-quality care, ensuring that clients receive the best possible support tailored to suit their individual needs.

Her professional journey is marked by her dedication to continuously improving and supporting both clients and staff members. Millie is a trusted and respected figure within the Caremark community

Mehtab Zaman
Mehtab ZamanJob Title:Finance and Marketing ManagerJoined: 2025

Mehtab Zaman joined Caremark Mole Valley & Waverley in March 2025, bringing extensive expertise in both finance and marketing. In this role, Mehtab ensures the smooth management of financial operations while leading strategic marketing initiatives to connect with individuals and families who can benefit from Caremark’s high-quality care services.

Motivated by a commitment to making compassionate care accessible, Mehtab works to uphold the organisation’s values of professionalism, trust, and empathy within the community. Every project and decision is driven by the goal of ensuring clients feel safe, supported, and valued.

For Mehtab, Caremark Mole Valley & Waverley represents an opportunity to make a meaningful and lasting difference in people’s lives through dedication, integrity, and community engagement.

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