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The division offer services throughout East Anglia and Greater London and can provide assistance with: Personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Day centre services; Placements...
Manorcourt Homecare (Lowestoft) is the division of Healthcare Homes which specialise in providing care services for people who wish to remain living in their own homes for as long as possible.
The division offer services throughout East Anglia and Greater London and can provide assistance with: Personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Day centre services; Placements into residential care homes
Whether you require assistance on a regular or temporary basis, a flexible range of services means that carers can provide as little or as much support as is needed, for as long as required.
Care workers are all meticulously trained to provide the highest standards of care to meet strict quality requirements, including those laid down by the The Health & Social Act 2008.
Care Provided by Manorcourt Homecare (Lowestoft)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Please contact for fees appropriate to your needs
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
The price(s) shown are provided by the agency. Contact Manorcourt Homecare (Lowestoft) for full pricing details and T&Cs.
Contact Manorcourt Homecare (Lowestoft) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Zoe Furlonger (Registered Manager)
Manorcourt Homecare (Lowestoft) Reviews (62)
Manorcourt Homecare (Lowestoft) has a Review Score of 9.1 (9.138) out of 10, based on 18 reviews in the last 2 years.
Over all time Manorcourt Homecare (Lowestoft) has 62 reviews.
All staff are very professional. PPE is used at all calls. Polite, caring, nothing was too much for the carers. Cooked food, coffee were always declined, preferred cold drinks.
All staff are very professional. PPE is used at all calls. Polite, caring, nothing was too much for the carers. Cooked food, coffee were always declined, preferred cold drinks.
Thank you for leaving us this review, I really appreciate you taking the time to do it. I'm glad you've been happy with our care, and it's nice to hear you've always been given options! Take care.
Staff are good (carers) polite. Office are rude and need a customer care course. Always making excuses of sickness or short staffed due to holidays. Don't show any dignity to either parent.
Staff are good (carers) polite. Office are rude and need a customer care course. Always making excuses of sickness or short staffed due to holidays. Don't show any dignity to either parent.
Im really sorry to see this response, as we always do our absolute best to please your parents. As you are aware, they have recently increased their care package with us, and I have received no complaints from them. I do appreciate you had an issue around a year ago, but as was explained at the...
Im really sorry to see this response, as we always do our absolute best to please your parents. As you are aware, they have recently increased their care package with us, and I have received no complaints from them. I do appreciate you had an issue around a year ago, but as was explained at the time, that wasn't anything we had control over. If there are still any problems, please give me a call and I will do my best to help.
Appreciate that you don't put male carers on my rota, but increasingly, that means the female carer has to work on her own. This means my husband has to hoist me to the bed and then change me into nightwear. Disappointed that prior to my extended hospital stay, I always had two female carers for...
Appreciate that you don't put male carers on my rota, but increasingly, that means the female carer has to work on her own. This means my husband has to hoist me to the bed and then change me into nightwear. Disappointed that prior to my extended hospital stay, I always had two female carers for all visits. I'm very happy with the excellent care I receive. The carers treat me with dignity and are very professional. However, I would like them to always check before leaving that - a, my beg bag is left open, b, the toilets are left clean and flushed, c, the handbasin is drained and wipes disposed of properly, d, the washing machine is loaded and actually running. Would like to see consistent recycling of wipes wrappers, pads wrappers, take tined and cream dispensers. Orange bottles and cranberry cartons are almost always left on the worktop when there is a large green bin marked "general recycling".
Thank you for taking the time to leave this review, and Im glad you are happy with how you are treated by the carers. Some of the points you have raised, however, I believe had been solved many months ago. The staff member concerned is no longer working with us, and you have not mentioned anything...
Thank you for taking the time to leave this review, and Im glad you are happy with how you are treated by the carers. Some of the points you have raised, however, I believe had been solved many months ago. The staff member concerned is no longer working with us, and you have not mentioned anything since so if there are ongoing issues, please let me know. I am often delivering your care myself because of your refusal to have male carers, so by all means we can speak at any point. As you know, we always do our best to provide the carers of a client's choice, but this isn't always possible due to sickness/annual leave, etc, and following your extended hospital stay, we did remind you of this when we took back your contract, which is when you told us that you would rather your husband assist. Recycling, we are very happy to do so, but when I have been in, you have always said to leave it as your husband prefers to do it himself, but we can certainly assist if you wish us to.
I am a user! All your staff are very, very good.
I am a user! All your staff are very, very good.
Thank you so much for this review! We really appreciate you taking time to do this.
Since I have had Manorcourt Homecare to look after me, they are very helpful, kind, honest and trustworthy carers. I have to say I wouldn't cope without their help.
Since I have had Manorcourt Homecare to look after me, they are very helpful, kind, honest and trustworthy carers. I have to say I wouldn't cope without their help.
Thank you for leaving us this lovely review! I will pass this on to the carers, I know they will be really pleased to hear you are happy.
My wife and I find carers and service very good. Everyone has been caring and nice.
My wife and I find carers and service very good. Everyone has been caring and nice.
We really appreciate you taking the time to leave us this review. I am pleased you are happy with your carers and our service.
I want to say a massive thank you to all the carers who have helped me over the last four or five months. Several carers were concerned about my ankle, advising me to get to see a doctor. One carer was so concerned that they phoned the surgery and got me an appointment for that day! I had torn my...
I want to say a massive thank you to all the carers who have helped me over the last four or five months. Several carers were concerned about my ankle, advising me to get to see a doctor. One carer was so concerned that they phoned the surgery and got me an appointment for that day! I had torn my Achilles tendon and was in a boot for twelve weeks! Putting the boot protector on for showering was an experience each day and plenty of laughter. Very quickly instead of two visits four were arranged. Many thanks to all the different carers, some new and some old friends. After being a client (really dislike the other term!) for many years, I have seen many changes, some good, some not so good. The one thing I want to see and keep is the weekly planner, yes it's not perfect, but it helps my anxiety and MS as often I have appointments.
Thank you so much for this lovely review! I'm really glad that you are happy with your care and carers.
I am the wife and full-time carer of the client. I have found the assistance and care/support we are receiving from Manorcourt Homecare to be excellent in all respects. he responds well to the carers, although as his Alzheimer's worsens, he is rather unaware of his needs and assistance is required....
I am the wife and full-time carer of the client. I have found the assistance and care/support we are receiving from Manorcourt Homecare to be excellent in all respects. he responds well to the carers, although as his Alzheimer's worsens, he is rather unaware of his needs and assistance is required. He can be aggressive towards them sometimes.
Thank you for taking the time to leave this review. We appreciate all feedback, and I am pleased to hear you are happy with our care.
I’ve been satisfied with the level of care my mum gets. When I provided feedback, i.e when a new carer visited Mum and clearly wasn’t quite sure of how to deal with Mum (based on CCTV in Mum's home), I called and gave some feedback and suggestions and this was acted upon and I felt listened to.
I’ve been satisfied with the level of care my mum gets. When I provided feedback, i.e when a new carer visited Mum and clearly wasn’t quite sure of how to deal with Mum (based on CCTV in Mum's home), I called and gave some feedback and suggestions and this was acted upon and I felt listened to.
Thank you for taking the time to leave this review. I'm really pleased to hear that you are happy with our care.
As I have said in previous reports, I have nothing but praise for the carers but am unable to say the same with regard to the coordinators. When they make changes to carer or time, and sometimes both, they seem to find it impossible to notify us of such changes. meaning we are often left waiting...
As I have said in previous reports, I have nothing but praise for the carers but am unable to say the same with regard to the coordinators. When they make changes to carer or time, and sometimes both, they seem to find it impossible to notify us of such changes. meaning we are often left waiting past the time of arrival and also not knowing which carer we are going to have. I don't understand why this is so!
Carers always polite and do their best with my husband. Willing to help with anything else required on the call.
Carers always polite and do their best with my husband. Willing to help with anything else required on the call.
Thank you for taking the time to submit your review, I am pleased that the carers are polite and assist to the best of their ability. I will ensure this review is shared with the team.
Always cheerful.
Always cheerful.
Thank you for taking the time to submit a review. I am pleased the staff treated your husband with respect and were cheerful on visiting.
My son's carer is caring, thoughtful, kind, charismatic, fun, punctual, resourceful, polite and professional. My son really looks forward to his carer's visits. His carer takes him out and communicates with my son with signs and Makaton. I cannot thank the carer enough! Also for being successful in...
I do not know how I would cope without this service. Thank you!
Thank you so much for your lovely review, we will be sure to pass on your compliment to the carer involved. Many Thanks.
I am so lucky to be looked after every day by carers. One calls each morning to wash and dress me. They always check on my health conditions and are always gentle with me. The evening visit is to get me ready for bed. The girls are all friendly and very efficient at their jobs.
I am so lucky to be looked after every day by carers. One calls each morning to wash and dress me. They always check on my health conditions and are always gentle with me. The evening visit is to get me ready for bed. The girls are all friendly and very efficient at their jobs.
Thank you for your lovely review and taking the time. This feedback will be passed straight on to the carers who very much deserves it. Thank you
Every carer I have had, I have been very happy with. Always bright, cheery faces, they have all been very kind and helpful. Nothing is too much trouble. I have never had a missed call. Without their help, I would not have improved in my well-being without their visits. They brighten my day. Thank...
Every carer I have had, I have been very happy with. Always bright, cheery faces, they have all been very kind and helpful. Nothing is too much trouble. I have never had a missed call. Without their help, I would not have improved in my well-being without their visits. They brighten my day. Thank you all.
Thank you for taking the time to write a lovely review. The team at Manorcourt works very hard every day providing help and support. This positive feedback will be shared with the carers. Thank you again.
Very good.
Very good.
Thank you for taking the time to review your care and support. I am delighted to read it is all good. Your feedback will be fed back to the carers. Thank you
We have found that over the last 3 months - when our carers started - that all of them have been friendly, efficient and kind. What more could we ask for?
We have found that over the last 3 months - when our carers started - that all of them have been friendly, efficient and kind. What more could we ask for?
Thank you for taking the time to review our service; your feedback is extremely important to our carers; they have worked their socks off and deserve recognition. Thank you.
Manorcourt Homecare has provided care for the last 9-months, very reliable with good quality carers.
Manorcourt Homecare has provided care for the last 9-months, very reliable with good quality carers.
Thank you for taking the time to review our service; I am pleased to read that you have found the carers working to a high standard. Your feedback is a very important recognition during this difficult time.
Manorcourt has continued to be consistent with the quality of care shown to my mum. This year has been extremely difficult for the carers but they have been fantastic thank you all so much. Mum is in good hands.
Manorcourt has continued to be consistent with the quality of care shown to my mum. This year has been extremely difficult for the carers but they have been fantastic thank you all so much. Mum is in good hands.
Thank you for your valuable feedback, this will be passed to the carers that support your mum. Thank you for taking the time to provide such positive feedback.
There was a really good initial assessment which not only included the care needs but also my Mum's likes and dislikes to ensure the carers were able to chat to Mum. All carers are very considerate and treat Mum with care and dignity. They also ask about my well being each day.
There was a really good initial assessment which not only included the care needs but also my Mum's likes and dislikes to ensure the carers were able to chat to Mum. All carers are very considerate and treat Mum with care and dignity. They also ask about my well being each day.
Thank you for your very positive review. I will certainly feedback to those involved in Mum's care and support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 February 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Manorcourt Homecare (Lowestoft).
Awards / Recognitions (6)
- 31 May 2023Recipient: Manorcourt Homecare
- 31 Mar 2022Recipient: Manorcourt Homecare
- 30 Apr 2021Recipient: Manorcourt Homecare
Accreditations
There are no accreditations posted yet for Manorcourt Homecare (Lowestoft).
Meet the Team (7)

Zoe started with Manorcourt Homecare in May 2026. She brings along a wide range of experience after working in healthcare since she was 17. She...
Zoe started with Manorcourt Homecare in May 2026. She brings along a wide range of experience after working in healthcare since she was 17. She specialised in complex care with clinical and forensic input. She has a law degree, an NVQ level 5 in Health and social care and is working towards my doctorate.
Zoe's role is to ensure the Lowestoft branch is running in line with regulations with CQC to ensure a safe place for carers to work and ensure clients get high-quality care.
She is a country girl at heart and loves a farm.

Lisa started with Anglia Homecare in 1998 and has been with the company during the transfer to Manorcourt Homecare. She left twice to have her two...
Lisa started with Anglia Homecare in 1998 and has been with the company during the transfer to Manorcourt Homecare. She left twice to have her two children but loved her role at Manorcourt and was asked to return.
Lisa is currently a senior care coordinator, and her focus is on the LD team/ Norfolk team. She is very passionate about branch growth and focuses on taking on new packages, which are local authority, private and continuing healthcare. She handles day-to-day phone calls in the office, carries out supervisions and appraisals on support workers. She works very closely with the clients and the support workers to ensure clients get the support they need in their home and out in the community.
In her spare time, Lisa enjoys seeing bands and spending time with her two grandchildren, who mean a lot to her.

Tina started with Manorcourt Homecare in 2012 with a wide range of experience after working in care for 17 years before working with children and...
Tina started with Manorcourt Homecare in 2012 with a wide range of experience after working in care for 17 years before working with children and young people. She currently holds an NVQ level 3 and 4 working with young people and adults.
Tina is currently a care coordinator for the Lowestoft branch; this role includes organising carers to visit clients. She handles day-to-day phone calls, carries out supervisions and appraisals. She works closely with social services and multi-agencies to ensure clients receive safe care in their homes and out in the community.
In her spare time, enjoys spending time with her grandchildren and her little dog Dollie. She also enjoys getting away on holidays with her family and friends.

Amy has worked as an Administrator for Manorcourt for almost 22 years. She started as an apprentice and has since progressed to achieving her Level 3...
Amy has worked as an Administrator for Manorcourt for almost 22 years. She started as an apprentice and has since progressed to achieving her Level 3 qualification in Business Administration. In 2017, she was nominated for a Rising Star Award, which was a proud achievement for her.
Amy enjoys working at the Lowestoft branch. She feels she works in a good team who always pull together during challenging times. She sees herself as a kind, approachable person and a good listener. She always does her best to support the carers, and if they ever need someone to talk to, she is always happy to listen.
Outside of work, Amy enjoys spending quality time with her family, who are the most important people in her life. She also enjoys reading and listening to music.

Mark has worked in care since 2018, first in domiciliary care for a year, then in an LD care home for 6 years, where he was a senior. In April 2026,...
Mark has worked in care since 2018, first in domiciliary care for a year, then in an LD care home for 6 years, where he was a senior. In April 2026, he started work for Manorcourt Homecare as a Field Care Supervisor.
Mark spends his time completing care plans, spot checks and medication competencies. Mark works closely with managers and families to ensure clients get high-quality care in their home and carers are competent to do this.
In Mark's spare time, he enjoys watching football, playing golf, and going sea and river fishing.

Leon started to work for Manorcourt Homecare in January 2018 as a carer and worked his way up to Field Care Supervisor. He has completed CMI level 3...
Leon started to work for Manorcourt Homecare in January 2018 as a carer and worked his way up to Field Care Supervisor. He has completed CMI level 3 in principles of management and leadership. While being a carer, he completed his level 2 in adult care worker. He was nominated for a Making a Difference award in 2025, which he is very proud of.
Leon’s duties as a Field Care Supervisor are to do reviews, meet new clients to complete initial assessments and medication assessments, and attend meetings. He works closely with carers and supports them to the best of his ability, also performing spot checks and medication competencies.
Leon, in his spare time, likes to play pool, go fishing, watch football, and spend time with his family by taking his dog for a walk along the beach and in the woods.

Kristina started with Manorcourt Homecare in September 2024 and brings a wide range of experience after working in care since 2008. She has worked...
Kristina started with Manorcourt Homecare in September 2024 and brings a wide range of experience after working in care since 2008. She has worked for a year in a care home but has found her love in working with clients on their care needs in their own homes and out in the community. She is qualified in train-the-trainer in moving and handling and has done this for 4-5 years, and also in her previous job completed introduction training for new care workers. She currently holds NVQ level 3 for adult leading in care and holds a master's degree, which she is very proud of.
Kristina is currently a Field Care Supervisor for the Lowestoft branch. She spends her time completing new assessments, reviewing care plans and medication assessments, attending meetings, and guiding care workers by conducting spot checks and medication competency assessments to ensure they provide high-quality care for clients in their homes and in the community.
In her spare time, Kristina enjoys spending time with family, going away on holidays and visiting new places.
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