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The division offer services throughout East Anglia and Greater London and can provide assistance with: Personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Day centre services; Placements...
Care Provided by Manorcourt Homecare (Lowestoft)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Please contact for fees appropriate to your needs
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
The price(s) shown are provided by the agency. Contact Manorcourt Homecare (Lowestoft) for full pricing details and T&Cs.
Contact Manorcourt Homecare (Lowestoft) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Zoe Furlonger (Registered Manager)
Manorcourt Homecare (Lowestoft) Reviews (57)
Manorcourt Homecare (Lowestoft) has a Review Score of 8.9 (8.944) out of 10, based on 13 reviews in the last 2 years.
Over all time Manorcourt Homecare (Lowestoft) has 57 reviews.
My wife and I find carers and service very good. Everyone has been caring and nice.
We really appreciate you taking the time to leave us this review. I am pleased you are happy with your carers and our service.
I want to say a massive thank you to all the carers who have helped me over the last four or five months. Several carers were concerned about my ankle, advising me to get to see a doctor. One carer was so concerned that they phoned the surgery and got me an appointment for that day! I had torn my Achilles tendon and was in a boot for twelve weeks! Putting the boot protector on for showering was an experience each day and plenty of laughter. Very quickly instead of two visits four were arranged. Many thanks to all the different carers, some new and some old friends. After being a client (really dislike the other term!) for many years, I have seen many changes, some good, some not so good. The one thing I want to see and keep is the weekly planner, yes it's not perfect, but it helps my anxiety and MS as often I have appointments.
Thank you so much for this lovely review! I'm really glad that you are happy with your care and carers.
I am the wife and full-time carer of the client. I have found the assistance and care/support we are receiving from Manorcourt Homecare to be excellent in all respects. he responds well to the carers, although as his Alzheimer's worsens, he is rather unaware of his needs and assistance is required. He can be aggressive towards them sometimes.
Thank you for taking the time to leave this review. We appreciate all feedback, and I am pleased to hear you are happy with our care.
I’ve been satisfied with the level of care my mum gets. When I provided feedback, i.e when a new carer visited Mum and clearly wasn’t quite sure of how to deal with Mum (based on CCTV in Mum's home), I called and gave some feedback and suggestions and this was acted upon and I felt listened to.
Thank you for taking the time to leave this review. I'm really pleased to hear that you are happy with our care.
As I have said in previous reports, I have nothing but praise for the carers but am unable to say the same with regard to the coordinators. When they make changes to carer or time, and sometimes both, they seem to find it impossible to notify us of such changes. meaning we are often left waiting past the time of arrival and also not knowing which carer we are going to have. I don't understand why this is so!
Carers always polite and do their best with my husband. Willing to help with anything else required on the call.
Thank you for taking the time to submit your review, I am pleased that the carers are polite and assist to the best of their ability. I will ensure this review is shared with the team.
Always cheerful.
Thank you for taking the time to submit a review. I am pleased the staff treated your husband with respect and were cheerful on visiting.
I do not know how I would cope without this service. Thank you!
Thank you so much for your lovely review, we will be sure to pass on your compliment to the carer involved. Many Thanks.
I am so lucky to be looked after every day by carers. One calls each morning to wash and dress me. They always check on my health conditions and are always gentle with me. The evening visit is to get me ready for bed. The girls are all friendly and very efficient at their jobs.
Thank you for your lovely review and taking the time. This feedback will be passed straight on to the carers who very much deserves it. Thank you
Every carer I have had, I have been very happy with. Always bright, cheery faces, they have all been very kind and helpful. Nothing is too much trouble. I have never had a missed call. Without their help, I would not have improved in my well-being without their visits. They brighten my day. Thank you all.
Thank you for taking the time to write a lovely review. The team at Manorcourt works very hard every day providing help and support. This positive feedback will be shared with the carers. Thank you again.
Very good.
Thank you for taking the time to review your care and support. I am delighted to read it is all good. Your feedback will be fed back to the carers. Thank you
We have found that over the last 3 months - when our carers started - that all of them have been friendly, efficient and kind. What more could we ask for?
Thank you for taking the time to review our service; your feedback is extremely important to our carers; they have worked their socks off and deserve recognition. Thank you.
Manorcourt Homecare has provided care for the last 9-months, very reliable with good quality carers.
Thank you for taking the time to review our service; I am pleased to read that you have found the carers working to a high standard. Your feedback is a very important recognition during this difficult time.
Manorcourt has continued to be consistent with the quality of care shown to my mum. This year has been extremely difficult for the carers but they have been fantastic thank you all so much. Mum is in good hands.
Thank you for your valuable feedback, this will be passed to the carers that support your mum. Thank you for taking the time to provide such positive feedback.
There was a really good initial assessment which not only included the care needs but also my Mum's likes and dislikes to ensure the carers were able to chat to Mum. All carers are very considerate and treat Mum with care and dignity. They also ask about my well being each day.
Thank you for your very positive review. I will certainly feedback to those involved in Mum's care and support.
Of course, this review is dependent on the carer involved, and luckily during the pandemic, we have had one carer as our sole carer. She is superb, caring and highly efficient. My son and I have nothing but praise for her, and she always brightens our day. The only issues we have had is sometimes cancelling care visits. A number of other carers have turned up despite us making clear I'm shielding from Covid due to my cancer, and the hospital recommended that I keep contact with different people to an absolute minimum.
Thank you for taking the time to submit your review. I am pleased to read that your regular carer brings joy and happiness to your home, however I do appreciate the difficulties we have all faced during this challenging time and will pass your feedback on.
Mother was located some 3 miles away, and the people fortuitously called the Manorcourt offices nearby.
They attended promptly and returned her back home. I believe this demonstrates the real and genuine concern that the staff have towards their care recipients’ and on this occasion was well above the service expected and should be praised as such.
Many thanks for taking the time to write a review. I will certainly share with the team who will be delighted by your positive feedback. Thank you.
I have found all carers that care for my daughter to be very professional, caring, understanding and they give my daughter dignity all the time. My daughter is unable to communicate with the carers as she is non-verbal, but she always laughs and smiles at them when they talk to her.
To date, very good, reliable, comprehensive care with good communications. I am happy with Manorcourt's provision of staff and the commitment they have given in the care of my mother. I would recommend them.
The staff are all extremely polite, caring and dedicated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 February 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Manorcourt Homecare (Lowestoft).
Awards / Recognitions (6)
- 31 May 2023Recipient: Manorcourt Homecare
- 31 Mar 2022Recipient: Manorcourt Homecare
- 30 Apr 2021Recipient: Manorcourt Homecare
Accreditations
There are no accreditations posted yet for Manorcourt Homecare (Lowestoft).
Meet the Team (7)

Zoe started with Manorcourt Homecare in May 2026. She brings along a wide range of experience after working in healthcare since she was 17. She specialised in complex care with clinical and forensic input. She has a law degree, an NVQ level 5 in Health and social care and is working towards my doctorate.
Zoe's role is to ensure the Lowestoft branch is running in line with regulations with CQC to ensure a safe place for carers to work and ensure clients get high-quality care.
She is a country girl at heart and loves a farm.

Lisa started with Anglia Homecare in 1998 and has been with the company during the transfer to Manorcourt Homecare. She left twice to have her two children but loved her role at Manorcourt and was asked to return.
Lisa is currently a senior care coordinator, and her focus is on the LD team/ Norfolk team. She is very passionate about branch growth and focuses on taking on new packages, which are local authority, private and continuing healthcare. She handles day-to-day phone calls in the office, carries out supervisions and appraisals on support workers. She works very closely with the clients and the support workers to ensure clients get the support they need in their home and out in the community.
In her spare time, Lisa enjoys seeing bands and spending time with her two grandchildren, who mean a lot to her.

Tina started with Manorcourt Homecare in 2012 with a wide range of experience after working in care for 17 years before working with children and young people. She currently holds an NVQ level 3 and 4 working with young people and adults.
Tina is currently a care coordinator for the Lowestoft branch; this role includes organising carers to visit clients. She handles day-to-day phone calls, carries out supervisions and appraisals. She works closely with social services and multi-agencies to ensure clients receive safe care in their homes and out in the community.
In her spare time, enjoys spending time with her grandchildren and her little dog Dollie. She also enjoys getting away on holidays with her family and friends.

Amy has worked as an Administrator for Manorcourt for almost 22 years. She started as an apprentice and has since progressed to achieving her Level 3 qualification in Business Administration. In 2017, she was nominated for a Rising Star Award, which was a proud achievement for her.
Amy enjoys working at the Lowestoft branch. She feels she works in a good team who always pull together during challenging times. She sees herself as a kind, approachable person and a good listener. She always does her best to support the carers, and if they ever need someone to talk to, she is always happy to listen.
Outside of work, Amy enjoys spending quality time with her family, who are the most important people in her life. She also enjoys reading and listening to music.

Mark has worked in care since 2018, first in domiciliary care for a year, then in an LD care home for 6 years, where he was a senior. In April 2026, he started work for Manorcourt Homecare as a Field Care Supervisor.
Mark spends his time completing care plans, spot checks and medication competencies. Mark works closely with managers and families to ensure clients get high-quality care in their home and carers are competent to do this.
In Mark's spare time, he enjoys watching football, playing golf, and going sea and river fishing.

Leon started to work for Manorcourt Homecare in January 2018 as a carer and worked his way up to Field Care Supervisor. He has completed CMI level 3 in principles of management and leadership. While being a carer, he completed his level 2 in adult care worker. He was nominated for a Making a Difference award in 2025, which he is very proud of.
Leon’s duties as a Field Care Supervisor are to do reviews, meet new clients to complete initial assessments and medication assessments, and attend meetings. He works closely with carers and supports them to the best of his ability, also performing spot checks and medication competencies.
Leon, in his spare time, likes to play pool, go fishing, watch football, and spend time with his family by taking his dog for a walk along the beach and in the woods.

Kristina started with Manorcourt Homecare in September 2024 and brings a wide range of experience after working in care since 2008. She has worked for a year in a care home but has found her love in working with clients on their care needs in their own homes and out in the community. She is qualified in train-the-trainer in moving and handling and has done this for 4-5 years, and also in her previous job completed introduction training for new care workers. She currently holds NVQ level 3 for adult leading in care and holds a master's degree, which she is very proud of.
Kristina is currently a Field Care Supervisor for the Lowestoft branch. She spends her time completing new assessments, reviewing care plans and medication assessments, attending meetings, and guiding care workers by conducting spot checks and medication competency assessments to ensure they provide high-quality care for clients in their homes and in the community.
In her spare time, Kristina enjoys spending time with family, going away on holidays and visiting new places.
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