Very professional. Highly recommended. Staff are caring and compassionateMichael B(Son of Client/Service User)
On the first contact with Bluebird, they were very helpful, friendly and great listeners.J B(Daughter of Client/Service User)
Very professional. Highly recommended. Staff are caring and compassionateMichael B(Son of Client/Service User)
On the first contact with Bluebird, they were very helpful, friendly and great listeners.J B(Daughter of Client/Service User)
Bluebird Care East Devon is an award-winning, locally-owned provider of quality home care services.
Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable...
Bluebird Care East Devon is an award-winning, locally-owned provider of quality home care services.
Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.
They offer a wide range of high-quality care, support and companionship services to keep customers safe and comfortable in their own homes and help them maintain their chosen lifestyle and independence. Personal, practical and specialist care needs are met with care visits ranging from 15 minutes to around-the-clock live-in care.
Bluebird Care East Devon works closely with customers and their families in order to create bespoke care plans that cater to their individual preferences and needs. Each and every care plan is continuously monitored and reviewed to ensure the highest standard of care is always delivered.
Bluebird Care Devon is locally-owned and works to ensure the service is relevant to local Devon communities. The Bluebird Care team has delivered over 500,000 hours of care to both elderly and young adult customers throughout the Devon region.
With kindness and compassion, their highly-trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.
Care Provided by Bluebird Care East Devon
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £38.55
Weekly Live-in Care
From £1,768
Contact Bluebird Care East Devon to get a personalised quote:
The price(s) shown are provided by the agency. Contact Bluebird Care East Devon for full pricing details and T&Cs.
Bluebird Care East Devon has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years. Over all time Bluebird Care East Devon has 91 reviews.
Review from Delia P (Daughter of Client) published on 6 March 2018 Submitted via Website•
Overall Experience
After many negative experiences with other care agencies, it was such a relief to find my Dad carers through Bluebird. Unlike the other agencies, they tailor his visits to the times that suit him, and always put his needs and wishes first. All the carers are so kind, and he enjoys chatting to them...
After many negative experiences with other care agencies, it was such a relief to find my Dad carers through Bluebird. Unlike the other agencies, they tailor his visits to the times that suit him, and always put his needs and wishes first. All the carers are so kind, and he enjoys chatting to them and even singing with them! The Bluebird carers have been especially good at recognising developing health problems and contacting Dad's GP or District Nurses as appropriate. Knowing he is being so well cared for has brought the family such peace of mind. I especially appreciate the excellent communication on the part of the Bluebird office, as I'm kept abreast of what's happening with Dad between my visits. I would not hesitate to recommend Bluebird to anyone in need of care services.
↩Reply from Emma Perrett, Head of Brand Strategy & Comms at Bluebird Care East Devon
So great to hear yet more incredibly positive feedback for our care team based in Exmouth. Thank you for taking the time to write your review and testimonial of the work of our Devon Bluebirds.
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Review from Christine H (Daughter of Client) published on 2 March 2018 Submitted via Website•
Overall Experience
All the staff at Bluebird Honiton, the careers, supervisors and administration staff have provided Mum with exceptional care. They are always willing and indeed offer to do that bit extra to make her life with Dementia the best it can be. They started with taking her shopping when she could no...
All the staff at Bluebird Honiton, the careers, supervisors and administration staff have provided Mum with exceptional care. They are always willing and indeed offer to do that bit extra to make her life with Dementia the best it can be. They started with taking her shopping when she could no longer drive and now provide full personal care. They are a wealth of information to someone like me who does not have a background in care and provide great peace of mind. They have the answers to everyday problems and have stepped into to sort out pickles that Mum has got herself into, which is very reassuring as I live a three hour drive away. I could not recommend them more highly and they have become like an extended family to both Mum and myself. I have a great deal of admiration for the work they do and greatly value their support. A huge thank you to all.
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Treated with Dignity
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Review from Judith A (Client / Service User) published on 19 February 2018 Submitted via Review Postal Card•
Overall Experience
The care I received following wrist surgery in Oxford, including the extraction of bone from my left hip, was excellent.
The care I received following wrist surgery in Oxford, including the extraction of bone from my left hip, was excellent.
↩Reply from Emma Perrett, Head of Brand Strategy & Comms at Bluebird Care East Devon
Thank you so much for taking the time to respond - it means such a great deal to the fantastic team we have in Exmouth.
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Management
Treated with Dignity
Value for Money
Review from John J (Son of Client) published on 13 February 2018 Submitted via Website•
Overall Experience
Bluebird Care (Exmouth) are very caring and professional people, who have made it possible for my Dad to stay in his own home. They treat their clients with respect and good humour, enabling older people to retain their dignity.
They keep a very watchful eye out, flagging up potential issues...
Bluebird Care (Exmouth) are very caring and professional people, who have made it possible for my Dad to stay in his own home. They treat their clients with respect and good humour, enabling older people to retain their dignity. They keep a very watchful eye out, flagging up potential issues early, and taking the initiative on getting medical professionals to visit if needed.
We have total confidence in the organisation and its staff and know that my dad's life has been enriched by the kind and friendly people who look after him.
↩Reply from Emma Perrett, Head of Brand Strategy & Comms at Bluebird Care East Devon
Thank you for taking the time to write a review of the care you receive from our fantastic team working from the Exmouth Care Hub. This kind of feedback both motivates and inspires. Thank you.
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Treated with Dignity
Value for Money
Review from John B (Client / Service User) published on 9 February 2018 Submitted via Review Postal Card•
Overall Experience
I find Bluebird Care very good and helpful.
I find Bluebird Care very good and helpful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L D (Daughter of Client) published on 7 February 2018 Submitted via Review Postal Card•
Overall Experience
A professional, reliable and friendly service. My mother enjoyed the interaction with the carers and I enjoyed the break that it afforded me.
Many thanks.
A professional, reliable and friendly service. My mother enjoyed the interaction with the carers and I enjoyed the break that it afforded me.
Many thanks.
↩Reply from Emma Perrett, Head of Brand Strategy & Comms at Bluebird Care East Devon
Thank you for taking the time to review our care, we really appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Malcolm C (Husband of Client) published on 29 November 2017 Submitted via Review Postal Card•
Overall Experience
All the carers that attended my wife did so in the most caring and considerate manner.
All the carers that attended my wife did so in the most caring and considerate manner.
↩Reply from Emma Perrett, Head of Strategy & Comms at Bluebird Care East Devon
Thank you for taking the time to review our services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Max B (Son of Client) published on 5 October 2017 Submitted via Website•
Overall Experience
We chose Bluebird Care, Exmouth for mum having used them a few years ago for dad's care. Initially one visit per day, sadly overnight she fell, breaking her hip, the carer and a nursing trained staff member were amazing to mum and me. Whilst hospitalised, they kept in contact, guiding us through...
We chose Bluebird Care, Exmouth for mum having used them a few years ago for dad's care. Initially one visit per day, sadly overnight she fell, breaking her hip, the carer and a nursing trained staff member were amazing to mum and me. Whilst hospitalised, they kept in contact, guiding us through this difficult time.
Once back home, visits were increased to 4 a day. She fell again breaking a wrist, poor thing. No direct involvement for Bluebird Care but again excellent support from the office. In discussions with their caring, knowledgeable staff, in mum's best interests, but not theirs, the move to a care home has been agreed as the best option.
I'd recommend Bluebird Care without question.
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Review from Louise H (Daughter of Client) published on 2 October 2017 Submitted via Website•
Overall Experience
Bluebird Care have been amazing in looking after my father over the last few months. I highly recommend them. The staff team have always shown my father respect and dignity. The management have always been polite and friendly anytime I have needed to call. The team as a whole have been great and...
Bluebird Care have been amazing in looking after my father over the last few months. I highly recommend them. The staff team have always shown my father respect and dignity. The management have always been polite and friendly anytime I have needed to call. The team as a whole have been great and honest in times of difficulty re: my fathers care.
My father lives in Exmouth and I live in Newcastle, so knowing I have people I can trust looking after my dad allows me to relax.
↩Reply from Emma Perrett, Head of Brand & Comms at Bluebird Care East Devon
Thank you for such positive and encouraging feedback for our Care Hub in Exmouth.
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Treated with Dignity
Value for Money
Review from Shirley N (Client / Service User) published on 13 September 2017 Submitted via Review Postal Card•
Overall Experience
I was very pleased with the prompt and efficient service given to me by Bluebird Care. I fractured my shoulder in a fall and needed personal care to shower and dress as I live on my own. One of their staff was able to visit me and take details on the day my daughter contacted them and a carer was...
I was very pleased with the prompt and efficient service given to me by Bluebird Care. I fractured my shoulder in a fall and needed personal care to shower and dress as I live on my own. One of their staff was able to visit me and take details on the day my daughter contacted them and a carer was able to visit me the next day.
All the ladies that visited me over 3 weeks were very caring, respectful and helpful. I would, without doubt, recommend the company.
↩Reply from Emma Perrett, Head of Brand & Comms at Bluebird Care East Devon
Great to receive such positive feedback - many thanks for taking the time to review our care.
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Management
Treated with Dignity
Value for Money
Review from Tessa H (Daughter of Client) published on 3 July 2017 Submitted via Review Postal Card•
Overall Experience
We have had some excellent care over the last 3 years. Dad considers all of his carers as friends. When dad has had a problem some carers have called back in their own time to check that he is alright. When phoning the office we have always been dealt with sympathy, understanding and a professional...
We have had some excellent care over the last 3 years. Dad considers all of his carers as friends. When dad has had a problem some carers have called back in their own time to check that he is alright. When phoning the office we have always been dealt with sympathy, understanding and a professional manner. We have not hesitated to recommend Bluebird Care to our friends.
↩Reply from Emma Perrett, Head of Brand Strategy & Communications at Bluebird Care East Devon
Thank you for taking the time to review our care. The team at our Care Hub in Exmouth are encouraged and motivated by your positive feedback.
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Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2018
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Bluebird Care East Devon.
There are no accreditations posted yet for Bluebird Care East Devon.
Meet the Team (7)
William FlintJob Title DirectorJoined 2011
William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public....
William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally, he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham), gained whilst on the highly competitive NHS Graduate Management Training Scheme.
William is driven by a desire to provide responsive high quality care services. He is particularly keen to provide individualised services that enrich the lives of those receiving them.
Sara FlintJob Title DirectorJoined 2011
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly...
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly Concorde to New York!!). Locally Sara has worked for NHS Devon and the local Stroke Network, based at the Royal Devon and Exeter NHS Foundation Trust. She also managed the South West NHS Neonatal Networks which covered the Neonatal units from Gloucester to Lands End. Sara has always had a passion for the standards of care delivered to older people.
For a number of her adult years, Sara was a care worker supporting older people and so has "hands on" experience of care. Given her experience as a care worker, she has uncompromising standards in the area of customer care. Sara is an avid reader and loves walking, particularly on the "High Moors" with William and their dogs 'Poppy' and 'Ruby'.
Jacqueline FyallJob Title Business Leader & Head of Operations
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the...
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the business, ensuring that we continue to meet the regulations set out by the Care Quality Commission. She also ensures that both our customers and staff alike are happy and that their needs are being met.
Debbie MarshallJob Title Quality and Training ManagerJoined 2016
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for 15 years.
As Quality and Training...
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for 15 years.
As Quality and Training Manager, Debbie works together with all three of Bluebird Care hubs (Exeter, Exmouth & East Devon) to raise quality and the training of staff to the next level.
Kirsty PidsleyJob Title Registered Hub Manager
Kirsty is our Registered Hub Manager for East Devon and is based at our Bluebird Care office in the centre of Honiton.
Kirsty leads our team of...
Kirsty is our Registered Hub Manager for East Devon and is based at our Bluebird Care office in the centre of Honiton.
Kirsty leads our team of Devon Bluebirds and is dedicated to providing quality home care throughout East Devon. She has worked in the world of care for over 12 years.
Julia BoyerJob Title Care Co-ordinator
Julia joined Bluebird Care from the South West Ambulance service, where she previously worked as an Emergency Medical Advisor for 6 years.
As Care...
Julia joined Bluebird Care from the South West Ambulance service, where she previously worked as an Emergency Medical Advisor for 6 years.
As Care Coordinator, Julie allocates all of our weekly work with a real focus on continuity for our Customers and Care Assistants, ensuring customers are regularly supported by a small and regular team of Care Assistants.
Rachel BakerJob Title Care Supervisor
Rachel previously worked as a Care Assistant and has been with Bluebird Care for just over a year. She was promoted to East Devon Supervisor because she is a valued member of the team and always goes above and beyond for her customers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care East Devon to verify any information. View our terms and conditions. Bluebird Care East Devon has an Enhanced Service -what an Enhanced Service includes.
