Bluebird Care East Devon has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years.
Over all time Bluebird Care East Devon has 91 reviews.
Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your Grandad and are so pleased to hear that he now looks forward to our visits-that means a lot to us.Our team in Exmouth takes great pride in providing compassionate, person-centred care, and it's incredibly rewarding to know that our efforts have made a positive difference. We'll make sure to pass on your lovely feedback to the carers, managers, and admin staff-you've made their day!If there's ever anything more we can do, please don't hesitate to get in touch.
Thank you for taking the time to share your experience with Bluebird Care. It's truly heartwarming to hear how our team was able to support both you and your wife during a challenging time.We're pleased that we could accommodate your preferred visit times and that our carers helped you regain confidence and independence. Your journey from needing assisted washes to showering with support is a testament to your strength, and we're so glad we could be part of that process.It's wonderful to hear that you felt comfortable reducing visits as you regained your mobility, and we appreciate your kind words about our flexibility. Your feedback means a lot to us, and we will share your appreciation with the team.Wishing you and your wife all the very best. If you ever need support again in the future, we're always here to help.
Thank you so much for taking the time to submit your review. It's always so heartening to hear that the support we provide is delivered to the highest standards we strive for at all times. It's great to be able to share reviews like this with the team.
Thank you
Thank you so much for your feedback. It is so rewarding to hear how satisfied you are by the support our team provide. Thank you!
Thank you so much for your review. We are delighted that you had such a positive experience.
Thank you so much for such a lovely review. I am delighted to be able to share such positive feedback with the team. Our staff work extremely hard to ensure everyone has the best possible experience with Bluebird Care.
Thank you for the lovely review, as a team we always try to give the very best support we can. It is always a pleasure to be able to pass on positive feedback to our team.
Thank you kindly for your lovely words. Its a pleasure to be able to provide support for not only Mum, but the wider family.
Thank you so much for your amazing feedback. We're proud of what we do and feedback like this is so valuable for the whole team. It was a pleasure to be able to support you all.
Many thanks for your amazing feedback. We're glad to have been able to support you all to have a lovely holiday and hope to see you back again.
Many thanks for your kind words, we will feed this back to the care team.
Many thanks for your kind words, we will feed this back to the care team.
Many thanks for your kind words, we will feed this back to the care team.
Many thanks for your kind words, we will feed this back to the care team.
The Review Score of 9.2 (9.167) out of 10 for Bluebird Care East Devon is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care East Devon is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally, he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham), gained whilst on the highly competitive NHS Graduate Management Training Scheme.
William is driven by a desire to provide responsive high quality care services. He is particularly keen to provide individualised services that enrich the lives of those receiving them.
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly Concorde to New York!!). Locally Sara has worked for NHS Devon and the local Stroke Network, based at the Royal Devon and Exeter NHS Foundation Trust. She also managed the South West NHS Neonatal Networks which covered the Neonatal units from Gloucester to Lands End. Sara has always had a passion for the standards of care delivered to older people.
For a number of her adult years, Sara was a care worker supporting older people and so has "hands on" experience of care. Given her experience as a care worker, she has uncompromising standards in the area of customer care. Sara is an avid reader and loves walking, particularly on the "High Moors" with William and their dogs 'Poppy' and 'Ruby'.
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the business, ensuring that we continue to meet the regulations set out by the Care Quality Commission. She also ensures that both our customers and staff alike are happy and that their needs are being met.
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for 15 years.
As Quality and Training Manager, Debbie works together with all three of Bluebird Care hubs (Exeter, Exmouth & East Devon) to raise quality and the training of staff to the next level.
Kirsty is our Registered Hub Manager for East Devon and is based at our Bluebird Care office in the centre of Honiton.
Kirsty leads our team of Devon Bluebirds and is dedicated to providing quality home care throughout East Devon. She has worked in the world of care for over 12 years.
Julia joined Bluebird Care from the South West Ambulance service, where she previously worked as an Emergency Medical Advisor for 6 years.
As Care Coordinator, Julie allocates all of our weekly work with a real focus on continuity for our Customers and Care Assistants, ensuring customers are regularly supported by a small and regular team of Care Assistants.
Rachel previously worked as a Care Assistant and has been with Bluebird Care for just over a year. She was promoted to East Devon Supervisor because she is a valued member of the team and always goes above and beyond for her customers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care East Devon to verify any information. View our terms and conditions. Bluebird Care East Devon has an Enhanced Service - more info.