Very professional. Highly recommended. Staff are caring and compassionateMichael B(Son of Client/Service User)
On the first contact with Bluebird, they were very helpful, friendly and great listeners.J B(Daughter of Client/Service User)
Very professional. Highly recommended. Staff are caring and compassionateMichael B(Son of Client/Service User)
On the first contact with Bluebird, they were very helpful, friendly and great listeners.J B(Daughter of Client/Service User)
Bluebird Care East Devon is an award-winning, locally-owned provider of quality home care services.
Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable...
Care Provided by Bluebird Care East Devon
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38.55
- Weekly Live-in Care Fees: from £1,768
- 30 Minute Visiting Care Fees: from £32.55
Contact Bluebird Care East Devon to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- William and Sara Flint (Directors)
Bluebird Care East Devon Reviews (91)
Bluebird Care East Devon has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years.
Over all time Bluebird Care East Devon has 91 reviews.
Since my care has been provided I have no fault at all. All my carers have been so kind and help me in all the ways I cannot do myself.
Thank you for the feedback it is much appreciated, I am glad you are happy with service we deliver in East Devon.
The girls who support me are amazing, they make me laugh and make me feel like they are friends rather than carers. Nothing is too much trouble. They raise my spirits when I am feeling low. Everyone I have been in contact with has been friendly and always willing to help me, they offer flexibility and are always able to adjust my plan if needed. Thank you to everyone.
Thank you for your kind words, we know the carers always enjoy your visits as well. We're glad to be able to support you in the way you need us to.
I have found the service to be flexible in order to fit in with our family life and extra care has been provided on several occasions to facilitate hospital appointments for myself.
Many thanks for your feedback, it's a pleasure to support you both.
The carers now care for my mother and continue to provide the same care and compassion towards my mother as they did my father. They are proactive in identifying things that need to be attended to in my mother's home, as my mother will often say nothing needs to be done. Bluebird have taken a huge weight off us as a family as they keep us informed of changing care needs. I fully recommend Bluebird Care Exmouth.
Thank you so much for this review, it is so rewarding to know we were able to positively contribute to your father's care at the end of his life.
The carers are completely reliable, very efficient and effective and never lose sight of the person behind the problem.
They've brought humour and a breath of fresh air during this difficult and isolating time, kept his spirits up and boosted his confidence.
Everyone I've had contact with has proved invaluable to me, remote managing his care from 600 miles away.
I hope Bluebird Care are still going strong when I need them!
Thank you for this review, we are really grateful for the feedback and to know that we are making a difference, we love what we do!
My mum looks forward to seeing the ladies each day and they are brilliant when chatting and listening to my mum's confabulations!
I would not hesitate in recommending Bluebird Care to anyone who needs support for a relative. They have been a godsend during these exceptionally stressful times of Covid. We would have been at a loss without their amazing support and care.
Bless them.
Wow, thank you for such amazing feedback which will be shared with the whole team. Its been a pleasure supporting your Mother and working with you to ensure she can remain living in her comfort zone. Many thanks.
My mother is a very independent woman, and the carers have got to know her well and work with her to help keep as independent as she wants and is safe to do so.
Communication with the team is very good and allows me to keep up-to-date with every aspect of her daily care, any concerns I may have are always dealt with quickly and efficiently.
With this care in place, my mother can stay living safely in her own home which is what she wants.
Many thanks for your feedback, it has been a pleasure to support Mum and in particular to be able to facilitate this support during the difficult year when it's certainly been more difficult for Family members as well.
As with all teams, there are those with more experience and those whose care and attention stand out but we feel all the carers have given their best.
Thank you for your review it is very much appreciated by the carers and the office team.
The care provider is exemplary. Carers are always diligent, caring and eager to respond to the personal needs of both my mother and father-in-law in order that their choices are heard and adhered to. Any care queries are quickly responded to. Thank you all.
Thank you so much for this review of our Service, we really appreciate it and take great pleasure in making a difference to the lives of your mother and father-in-law.
All the carers are friendly, helpful and work hard. I am very satisfied with the help we receive and have already recommended the company to friends.
It is very satisfying to know you have already referred Bluebird Care East Devon to others for which we are grateful. Thank you so much for taking the time to review the East Devon team, we appreciate your feedback.
My family live away, Hampshire, Cornwall and Lancashire, but phone regularly and have now bought me a computer so I can talk with one of them daily and look forward to December when I hope to see them. My girl carers are excellent and although only have two half-hour slots daily, they do everything them can to make me comfortable including shopping and necessary cleaning. I have regular help from two girls and one exceptional girl twice a day. I honestly could not have better. If I could have someone to help in the garden and could afford it I would. The support I have here, form everyone, is excellent. Thank you.
Thank you so much for your feedback it is much appreciated, I will let the carer's know how grateful you are.
Most satisfied with care provided.
Thank you so much for taking the time to provide us with your feedback, we are of course delighted that you are so pleased with the service the Team provide, this will be a real boost for them!
My 96-year-old mother wants to stay in her own home and the Bluebird team have worked tirelessly to enable this to happen. I will never be able to thank them enough for the care and support shown to mum and to myself at a very worrying and emotional time.
Thank you for your comments, it's been a pleasure to be able to support not only Mum, but the family as well, and always inspiring to see how everyone works together to get the best outcome.
Highly reliable company. professional in appearance. I totally rely on Bluebird for my mother's care needs. I think they should be tested for coronavirus as staff in care homes are. I have had issues with staff leaving early though. This is often because my mother tells them they can go. I can always pick up the phone to Bluebird and their response to any request is met quickly. All in all, I could not do without Bluebird. They are doing a great job in difficult circumstances.
Thank you Lynda for your excellent review, the feedback is much appreciated and will be passed onto the team.
I had three live-in carers, all of whom satisfactory, but two (female) were better than the male. They were more domesticated and proactive. I was disappointed that no one from Bluebird asked me how I was getting along with these people. The daily visits (one am and one pm) were fine.
Many thanks for your feedback, which we will use as a tool to help us improve the service. I’m sorry that you felt the two reviews undertaken by our dedicated Live-in care team did not give you the level of contact you wanted. We are pleased to be able to continue supporting you to manage independently at home and thank you for your feedback.
So, thank you very much to those arranging the help, those who have been shopping for me up until now and to those who will help me onAugust 18th and September 1st.
Many thanks for your comments. It's been amazing to see the community rally together in these strange times and we were happy to be able to help.
So very pleased with constant care and attendance even through these very difficult times (covid). My mum has used Bluebird Exmouth since June 2018 and has never had a visit cancelled - excellent! Carers all have a genuine interest which makes me feel very confident.
Many thanks for your comments, its an absolute pleasure to support your mum.
Bluebird Exmouth cared for my dad for a couple of years before he relocated to be nearer his family. I know how much he looked forward to their daily visits and they seemed genuinely pleased to see him too. The office team were always very helpful whenever I contacted them and I would have no hesitation in recommending Bluebird to anyone who is considering carers for their loved ones.
Many thanks for your feedback, we wish Dad all the very best in his new home.
My mum who is 90 has dementia. I live in London and her daughter lives in Spain. Bluebird have provided the day-to-day care that we just are unable to provide. Everyone has been absolutely fantastic, not just doing their job in a really professional manner, but really caring for and providing companionship too. At this truly extraordinary time, the management team have a clear pragmatic strategy for getting through this looking after my mum and their team. Thanks to everyone.
Many thanks for your positive feedback, so much value will be gained by sharing this with the care team.
I would like to say a continuing thank you all of you at Bluebird Care Exmouth. You have been absolutely amazing with the care and compassion that you have afforded my parents and we could not have given our father the possibility of staying at home (where he wishes to be) without the support that you have given us all. We really value the partnership that we have built with you.
Many thanks for your feedback, it continues to be a pleasure to be able to support the whole family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2018- Caring Outstanding
- Effective Outstanding
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care East Devon.
Awards / Recognitions (8)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care East DevonDate: Monday 01 Jul 2019
Meet the Team (7)
William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally, he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham), gained whilst on the highly competitive NHS Graduate Management Training Scheme.
William is driven by a desire to provide responsive high quality care services. He is particularly keen to provide individualised services that enrich the lives of those receiving them.
Sara is a Business graduate (Loughborough). Her working career started in Business Management for British Airways (she was fortunate enough to fly Concorde to New York!!). Locally Sara has worked for NHS Devon and the local Stroke Network, based at the Royal Devon and Exeter NHS Foundation Trust. She also managed the South West NHS Neonatal Networks which covered the Neonatal units from Gloucester to Lands End. Sara has always had a passion for the standards of care delivered to older people.
For a number of her adult years, Sara was a care worker supporting older people and so has "hands on" experience of care. Given her experience as a care worker, she has uncompromising standards in the area of customer care. Sara is an avid reader and loves walking, particularly on the "High Moors" with William and their dogs 'Poppy' and 'Ruby'.
Jackie is a highly experienced Manager joining us after 14 years with the NHS.
Jackie is responsible for the legal and ethical running of the business, ensuring that we continue to meet the regulations set out by the Care Quality Commission. She also ensures that both our customers and staff alike are happy and that their needs are being met.
Debbie has been working with Bluebird Care since April 2016. She has been working in the healthcare sector for 15 years.
As Quality and Training Manager, Debbie works together with all three of Bluebird Care hubs (Exeter, Exmouth & East Devon) to raise quality and the training of staff to the next level.
Kirsty is our Registered Hub Manager for East Devon and is based at our Bluebird Care office in the centre of Honiton.
Kirsty leads our team of Devon Bluebirds and is dedicated to providing quality home care throughout East Devon. She has worked in the world of care for over 12 years.
Julia joined Bluebird Care from the South West Ambulance service, where she previously worked as an Emergency Medical Advisor for 6 years.
As Care Coordinator, Julie allocates all of our weekly work with a real focus on continuity for our Customers and Care Assistants, ensuring customers are regularly supported by a small and regular team of Care Assistants.
Rachel previously worked as a Care Assistant and has been with Bluebird Care for just over a year. She was promoted to East Devon Supervisor because she is a valued member of the team and always goes above and beyond for her customers.
Frequently Asked Questions about Bluebird Care East Devon
How many Carers does Bluebird Care East Devon employ?
Bluebird Care East Devon employs 33 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care East Devon to verify any information. View our terms and conditions. Bluebird Care East Devon has an Enhanced Service - more info.