Bluebird Care East Devon

We are very impressed by Bluebird. The patience, understanding and attention we receive is excellent. Ninety per cent of the carers prove that it is a vocation and not just a job, giving of their own time if required. They are polite and considerate. Our one criticism, University students should not be employed in vacation as it is just a fill-in holiday paid job and the sooner done the better.

We are very pleased to have Bluebird to care as I just couldn't do it on my own. It is so nice to speak to other people as it is like living on an island. They have been helping me since March 22, 2018, so am pleased to still have them helping us.

We only used Bluebird for a short period of time but they provided a service which was all that we could have asked for. My 95-year-old Mother was very impressed. "Well done".

I didn't know what to expect from carers. I was genuinely thrilled with every carer. I was treated with dignity and respect. I told the girls there was no modesty, which did not come into it. They were all lovely. I wish them all the best of luck and keep doing a grand job.

All very good.

Bluebird has provided care for my mother for the last year or so. My mother has dementia and lived on her own in a sheltered housing flat. Whilst family members did not meet all the staff working with her, those that we did meet were polite and friendly. The fact that there was only limited consistency in who she saw we found a disadvantage as, with her memory problems, she did not always know who was there. We found it sometimes difficult to contact the organisation as we did not have a named link person and replies were not always immediate. The limited time that the carers visited (whilst arranged with us) meant that there was no chance for them to use their initiative, relying solely on a list of tasks provided by their office. We were concerned that once when the carer arrived and found that our mother was unwell and had vomited, despite the fact that she cleaned her up, put her to bed and called the doctor, she did not clear up the vomit or stay until the doctor came.

They are the best thing to happen in mum's life for a long time.

My father is now too frail to go on holiday bet he enjoys coming to visit me in Exmouth. This is only possible because of the wonderful care he is given by the staff at Bluebird Care. What impressed me the most is that the carers see beyond an old man who these days can do less and less for himself to the man he once was. They chat away at him, ask him about his life and actually listen to what he has to say. All in all, they have become a hugely important part of his holiday.

After initially having the suggestion of help around the home I was slightly anxious. After meeting the manager and the various different helpers, I am now completely at ease and understand that they are all lovely, warm and helpful people who will always go above and beyond the call of duty to ensure that you are safe. Very happy, could not recommend this service enough!

My wife and I are both disabled and benefit from the care we receive. Careworkers and office staff have been very good at adapting the care given to match our changing disability requirements. Overall it is a very satisfactory package.

I am very happy with the lady who works for me. She is very thorough, always polite and caring.

Our Bluebirds are always punctual and cheerful. A professional approach.

I have used the service now for 10 months. My experience throughout has been one of a caring agency, within an ethos of continuing to strive for the highest standard they can.

The carers of Bluebird Care visit my elderly neighbour every day and since having them, she is almost a different person doing so much more for herself. I cannot thank them enough for helping her regain her independence.

I used Bluebird Care (Exmouth) from 25th November 2018 - 9th December 2018. The support they gave us helped us over a difficult period and we would recommend Bluebird Care (Exmouth) to everyone needing a helping hand.

Bluebird Care have changed my mother’s life she can now live happily in her own home without worries.

Bluebird Care (Exmouth) provided a very professional and caring service. I would recommend them to anyone looking for a high level of care and reliability.

If things are wrong, the staff in the office put thing right.

I always look forward to my care assistants visits, without whom I wouldn't get a hot meal or shopping. They help me enormously and I couldn't exist without them. The girls have helped to organise my flat, enabling it to be used more efficiently and look sparkling. Plans may be ahead for a car trip and the girls have kindly offered me encouragement and to take me out. We always have a laugh and they cheer me up!

Bluebird were able to react to and provide emergency care requirements at very short notice. The company not only reassured and assisted me at a very stressful time in the most professional and caring way but also provided the most charming and proficient care professionals for the service our family needed. I cannot recommend Bluebird more highly.