Inchwater Home Care

We would 100% recommend Inchwater to anyone who is looking for a care agency for someone they love.

As a family, we have been extremely impressed with the professionalism and caring attitude of all the staff at Inchwater. They really made a wonderful connection with our mother and worked extremely hard every time they saw her. She really looked forward to them coming, and we trusted them 100 per cent.

The care is excellent which is reassuring for me and hugely beneficial for Mum, especially now her frailty is increasing.

My mother loves her main carer and as a family, we think Inchwater Home Care is amazing and it takes the pressure off us knowing that Mother is happy.

All the carers that visit him are more like friends and he feels comfortable with them all.

My mother received the 'Rolls Royce' of care from Inchwater Home Care all of the years they cared for her. She received warmth, friendliness, dignity and compassion ensuring she felt happy and safe in her own home. The support at end of life for her and her family was immense.

We have been using Inchwater for just over a year. From the initial home visit to carry out the assessment, we knew this was the team for us. We felt valued and cared about as individuals and as a family. Work is carried out in a caring, professional manner with a can-do attitude. Any issues are dealt with promptly.

My sister contacted Inchwater Home Care a couple of years ago and the company was put on the 'back burner' ready for when our Mum needed help. It was also highly recommended by a friend. This month Mum needed the help and when contacted, Inchwater Home Care were prompt and efficient with details and an assessment. Care was in place a few days later. The team sent to look after Mum, in her words are 'lovely, friendly and efficient.' This is high praise from Mum!

We absolutely have no hesitation in recommending Inchwater.

I cannot recommend Inchwater and their staff highly enough. The service they provide to my mum is outstanding and the carers she has she now views as friends. Continuity of carers is second to none so important for clients with dementia and they are spot on at identifying any potential problems or issues. Thank you so very much.

On several occasions recently I have had to ask Inchwater for help at short notice and they have always managed to cover my mum's needs. They try to keep to the same staff coming and I feel with all the precautions they take, she has little risk of COVID. All the staff, including those in the office, are caring, professional, friendly, reliable and trustworthy. With lockdown Inchwater have made such a difference to her, someone else to talk and laugh with. I would recommend them 100% and as a retired trained nurse, that says everything about Inchwater.

I have been a service user for approx 3 years and would recommend them to everyone. The staff work well and very thorough and always go over and above their designated duties. I have sent their publicity to many friends and colleagues and have favourable reports from everyone. I carry a ribbon on my scooter and am constantly stopped by strangers who know them and are highly delighted with their service. Management and staff are always available and willing to answer any queries at any time. I thank god I found them.

I am so grateful to the managers and carers at Inchwater. Without their continued care and concern, my parents (both in wheelchairs and in their nineties) would have had great difficulty in continuing to live together in their own home. I can't thank you enough!

I couldn't praise Inchwater more highly - they supported and advised me when I found myself in a completely new situation - having to find care for my godmother. They listened to me when I advise what kind of person my godmother would accept, and all the ladies have been so kind and gentle with her, and she had nothing but nice things to say about them. The carers report back to the office any worries they may have about my godmother, so they are an extra pair of eyes for me as I cannot be there with her (I live in another country). Inchwater are very professional and supportive.

My mother, aged 94 needed care form July due to becoming increasingly physically immobile. We could not have chosen better. From initial contact, Inchwater has been professional, courteous and show genuine regard for my mother. From all aspects, I have had no doubts about recommending them. The carers have become my mother's friends.

The Inchwater team can only be described as amazing. They stepped in to assist us when no one else had the capability. Mum has highly complex 24/7 care needs and we now have a skilled empathetic and reliable team in place within two weeks of our first request and in spite of the COVID-19 pandemic. Astonishing really. Our whole family, which includes twelve great grandchildren will always be in their debt. Thank you.

Our carers are very caring towards us both. Very efficient at what they do and helpful.

My husband has Parkinson's and cannot walk. Care was provided at 8 am to get him up, washed, dressed (including shower) and make conversation. At 8:30 pm he was returned to bed. As his wife, I couldn't have asked for anything better.

My mum has started having Inchwater Home Care carers in twice a day. They have been fabulous! Very professional, kind and hard working. They put mum at ease and just seem to instinctively know what needs to be done. We as a family, now refer to them as Mary Poppins carers. They are amazing and mum couldn't be happier. Thank you.

I am extremely grateful to all the team who were always available and ready to help in any way they could.