Home Instead in Maidstone specialises in providing care for older people in their own homes. The service is extremely flexible and ranges from help a few hours a day to 24 hour care.
Services can include personal care such as assistance with bathing, dressing and medication reminders; home help covering housework, shopping and meal preparation; and companionship services that can involve everything from escorting clients on visits or appointments to...
Care Provided by Home Instead (Maidstone)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Home Instead (Maidstone) to get a personalised quote:
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Mark Craig (Owner)
Home Instead (Maidstone) Reviews (44)
Home Instead (Maidstone) has a Review Score of 9.7 (9.697) out of 10, based on 13 reviews in the last 2 years.
Over all time Home Instead (Maidstone) has 44 reviews.
I have worked with the guys at Home Instead (Maidstone) for a number of years. My "Granny" test for providers of care for my clients is extremely high and robust. If care provided is not acceptable for my grandmother then it is not acceptable for my clients. Home Instead is one of only three care agencies I use as they provide an extremely high standard of care for their and my clients. It is not just the team on the ground that make the difference but the happy team that work behind the scenes to make everything tick along perfectly. The phone is always answered with a cheerful voice, the care supervisor always smiles and the care team always go out of their way to do more than their clients need.
It does not stop with their care. Home Instead really take the time to get to know their clients and their families to ensure that they understand the person who needs the care. All of my clients feel like people with the Home Instead team. They are made to feel important and valuable and look forward to their visits.
The Home Instead team are friends to my clients as well as their professional carers.
I trust the team with all of my clients and these guys are at the top of my list for recommendation.
I would thoroughly recommend Home Instead to anyone looking for a care team for caring and consistent support.
Extremely caring and understanding company, which is so important to the quality of life in the physically and emotionally frail elderly people in their care. A well run company that most certainly provides caring support for clients, family and friends.
Home instead do their best to keep care givers consistent so that my father gets to know them and trust them which means he will let them help him with things like bathing, something he doesn't even want me to help with.
When my father's care package started he was still able to go out more and the care givers would take him into the village for lunch at a cafe, or for fish and chips, something I know he enjoyed very much.
It is important to me and my family that we care for Dad at home and I wouldn't be able to do that without Home Instead.
There have been occasional hiccoughs, for example when a care giver is ill, but in general Home Instead sort the problem as quickly as possible and will even send out senior managers to do the lunch or whatever is required.
If a new care giver starts work then they are always introduced to me as well as my father beforehand so that I know exactly who is coming and going each day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 September 2019- Caring Outstanding
- Effective Outstanding
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Maidstone).
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (5)
Emma is our Head of Operations, Associate Member of the CIPD
Sara is our Registered Care Manager
Debra is our Client Experience Coordinator
Sophie is our People Experience Coordinator
Sally is our Home Instead Recruiter
Frequently Asked Questions about Home Instead (Maidstone)
How many Carers does Home Instead (Maidstone) employ?
Home Instead (Maidstone) employs 43 carers.
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