Bluebird Care Hounslow & Chiswick

Office 8, Safestore Hanworth, Unit 2, Links Industrial Estate, Popham Close, Hanworth, Feltham TW13 6JE
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9.5 41 Reviews
  • Bluebird Care Hounslow & Chiswick, Feltham
Bluebird Care Hounslow & Chiswick is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care’s team offers a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

With kindness and compassion, their highly trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keep customers being themselves, doing the things they love, safe in the comfort of their own home.

Care Provided by Bluebird Care Hounslow & Chiswick

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.50 – £32
  • Weekly Live-in Care Fees: £1100 – £1600

Our pricing information is available upon request and tailored to meet your care needs.

These prices are only a guideline, please contact Bluebird Care Hounslow & Chiswick to find out the exact price for your requirements.

Contact Bluebird Care Hounslow & Chiswick to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Hounslow & Chiswick to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Andreea Mehedintu (Registered Care Manager)

Bluebird Care Hounslow & Chiswick Reviews (41)

9.5

Bluebird Care Hounslow & Chiswick has a Review Score of 9.5 (9.513) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Hounslow & Chiswick has 41 reviews.

Overall Experience
  • 33
  • 7
  • 1
  • 0
  • 0
Date Published
  • 41
  • 3
  • 8
  • 10
  • 31
Reviewer Connection to Bluebird Care Hounslow & Chiswick
  • 13
  • 10
  • 6
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Myra D (Client) published on 29 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the girls. All that they do for me is excellent. They all follow a good routine and carry out all the tasks very well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Bluebird Care Hounslow & Chiswick is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Bluebird Care Hounslow & Chiswick is calculated as follows: ( (46 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Hounslow & Chiswick is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (4)

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Andreea M

Job Title: Registered Care Manager Joined: 2023

Andreea is an ambitious and dedicated professional with extensive experience spanning several years in the health and social care sector. Starting her journey as a care assistant, Andreea’s commitment, skill, and compassionate approach quickly earned her recognition and promotion to more senior roles. This progression reflects her strong work ethic and ability to take on increasing responsibility while maintaining a person-centred focus. She is passionate about delivering compassionate, personalised care that respects the dignity, preferences, and individual needs of every service user. Throughout her career, Andreea has developed strong skills in managing and supporting care staff, ensuring regulatory compliance, and maintaining consistently high standards of service delivery. Her hands-on experience includes providing direct personal care, coordinating complex care schedules, conducting detailed assessments, and overseeing care plan reviews. This comprehensive background has given her a deep understanding of the practical and operational challenges involved in delivering high-quality care, alongside the importance of empathetic leadership and clear communication.

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Lisa M

Job Title: Customer Care Manager Joined: 2024

Lisa is the Customer Care Manager at Bluebird Care Hounslow & Chiswick, and is proud to work alongside a dedicated and talented team. She brings over a decade of combined experience in both business consultancy and care sectors.
Having worked as a Carer and later as a Field Care Supervisor and Customer care lead, Lisa draws on her wealth of knowledge and first-hand experience to deliver care with empathy, compassion, and professionalism. She is committed to providing exceptional support to customers while guiding and mentoring both existing Care Assistants and those new to their Bluebird Care journey. Known for her kindness, understanding, strong work ethic, and teamwork skills, Lisa is always eager to expand her knowledge and enhance her abilities to offer the highest possible standard of service. Outside of work, Lisa enjoys spending time with her family and expressing her creative side through crocheting. She takes pride in making high-quality handmade toys and gifts, which she sells at craft events and festivals throughout the year.

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Gurmeet K

Job Title: Snr Field Care Supervisor Joined: 2022

Gurmeet is the Lead Field Care Supervisor at Bluebird Care Hounslow & Chiswick. Over the past six years, she has gained extensive experience in health and social care by working closely with customers and their families. This hands-on involvement has fuelled her passion for learning and developing her skills, knowledge, and expertise to deliver the highest standard of care.


Gurmeet began her career with Bluebird Care as a Care Assistant and, through dedication and hard work, progressed to her current role as Field Care Supervisor and Lead Supervisor. Gurmeet takes great pride in her ability to provide excellent care, ensuring each customer feels valued and supported.


Known for her strong work ethic, teamwork skills, and attention to detail, she is committed to delivering outstanding service while supporting both customers and colleagues. In her spare time, she enjoys spending time with her family, reading, watching K-dramas and exploring new places.

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Carlotta T

Job Title: Business Manager Joined: 2025

Carlotta is a distinguished Health Psychology Expert. With over 15 years of international experience, Carlotta has designed impactful Health Wellness Programs across Africa, Europe, and the Caribbean.


Her extensive health work includes spearheading programs supported by the World Health Organization and the World Economic Forum as a former Director of Health Initiatives for a global charity. She has collaborated with Heads of State and health ministers to develop interventions that increased quality of life. She was instrumental in developing the patient education program for the Sickle Cell Society UK.


Carlotta's deep knowledge of Mental Health, chronic illness management, and patient safeguarding standards ensures that every aspect of service is of the highest standard and is pivotal to her work in advancing quality of care using evidenced-based care solutions. She will support the continued delivery of quality care and works in partnership with various agencies to support local communities and partners.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Hounslow & Chiswick to verify any information. View our terms and conditions. Bluebird Care Hounslow & Chiswick has an Enhanced Service - more info.