Staff always helpful, kind and understanding of my parents' needsC D(Daughter of Client/Service User)
Staff always helpful, kind and understanding of my parents' needsC D(Daughter of Client/Service User)
Bluebird Care has a national reputation for providing the premium care and has grown and grown. Bluebird Care is now one of the largest private providers of care at home in the UK and they take great pride in delivering the highest standards of care.
Bluebird Care prides itself on delivering personalised care and supports the implementation of personal budgets and choice; they are passionate about delivering the care that people...
Care Provided by Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.75 - £38
- Weekly Live-in Care Fees: £1,600 - £1,800
Our fees vary depending on the duration of the visit and location. This can be discussed at assessment with our senior team. to find our which of our options works best for you or your loved one.
Contact Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Brian Kenny (Care Manager)
Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham Reviews (106)
Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has a Review Score of 9.9 (9.868) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has 106 reviews.
The carers are reliable, responsive and listen to requests and are valuable to my family.
We are very happy to hear that our service is meeting your expectations.
The professionalism of Bluebird Care is outstanding with what was promised has been delivered and more. To see my wife come out and have that sparkle in her eyes is enormous for all of us. The carers are more friends than anything. Could not fault in any way.
Thank you for your review. It makes us very happy to know that your wife is improving with the care we provide.
Summed up in one word "Outstanding". My wife has severe dementia at a very young age. Her needs are unique and challenging in all aspects of care, stimulation and safeguarding. From initial talks with professional approachable management Bluebird Care have gone that extra mile to provide my wife with a dedicated team of carers, who are without doubt a credit to the company and themselves. The enthusiasm and quality of care have had a dramatic upturn effect in both our lives in this very sad and challenging time in our lives. Having had many care providers around the country in the last nine years, Bluebird have been one of a few I have cared to comment on. From the heart "thank you Bluebird Care", may you long continue.
Thank you very much for taking the time to write such a fantastic review. We are very proud of the service we provide and clearly it is working well for you and your wife.
My carers are not condescending, they treat me like a friend, they look after all my needs and go above and beyond what is expected of them. They look out for me and make sure I have everything I need. They are punctual and I get the same carers for continuity.
Thank you for your review, we are glad you are happy with our service. Our aim is to keep the quality of care high at all times.
Nice to know i'm not alone and can ring for help if I need it. I know all the carers and supervisors well.
Thank you for your review we are very glad you are happy with our service.
The carers are professional, caring and most certainly friendly and a total joy to see them, make you feel normal and human. Not just a job, they become close friends that you can tell anything to and not be judged in any way. Very supportive in all ways.
Thank you very much for your review. We are always pleased to receive reviews like this as we strive to keep the quality of care very high for our customers. Your comments will be passed on to the Carers
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham.
Awards / Recognitions (12)
- Recipient: Bluebird Care North Tyneside, North Northumberland, Sunderland & North DurhamDate: Friday 29 May 2026
- Recipient: Bluebird CareDate: Friday 29 May 2026
- Recipient: Bluebird Care North Tyneside, North Northumberland, Sunderland & North DurhamDate: Friday 30 May 2025
Meet the Team (8)
Julie set up Bluebird Care North Tyneside 11 Years ago with a clear vision, to provide a high-quality care service to be proud of. Julie said "Over the 11 years we have gone from strength to strength ensuring that our care provision is the best it can be" We employ the very best care assistants to deliver the best care.
Angus, with his extensive experience in the NHS and private practice, brings his clinical expertise to the team. His background in care services for older people helps Bluebird Care navigate the complexities of the healthcare system and ensure that customers receive the best possible care.
Head of Operations and Compliance.
Brian has a diverse career background, including roles in the British Army and healthcare management. He has experience in providing support to brain injury survivors and has held leadership positions in various healthcare organisations.
Alison has over 20 years of experience in management and staff development. She has worked in various roles within the care sector, including as a support worker and Registered Manager. She has gained knowledge in a wide range of medical conditions and is committed to providing premium care.
Sharon joined Bluebird Care in January 2022 and has quickly progressed through the ranks. She was promoted to Support Supervisor in February 2022 and then to Care Supervisor in July 2023. Her role involves supporting staff to deliver the best possible care, conducting spot checks and medication observations, and developing training programs.
Sarah joined Bluebird Care in January 2022 as a Carer. She was promoted to Support Supervisor and then Care Coordinator, where she is responsible for handling rotas, coordinating care expert assignments, and assisting staff and customers with inquiries.
Amie joined Bluebird Care in 2023 as a Care Expert and has rapidly risen through the ranks. She was promoted to Team Leader and then Support Supervisor. In her current role, Amie trains and supervises staff in the field, delivers care according to Bluebird Care standards, and also works part-time in the office.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham to verify any information. View our terms and conditions. Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has an Enhanced Service - more info.