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Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has a Review Score of 9.8 (9.830) out of 10, based on 18 reviews in the last 2 years.
Over all time Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has 99 reviews.
Thank you for your review. We are glad you are happy with the care provided for your Dad.
Thank you for your lovely review we are happy that you regard our service as excellent and your thoughts will be passed on to all of the team.
Thank you for your review we are glad that you chose us and we are delivering excellent care.
Thank you for your review. We try very hard to keep the quality of Care high.
Thank you for your review I am very happy to hear that you are pleased with our service.
Thank you for taking time to write this review. I am pleased to read that you are happy with the service we provide.
Thank you for your very positive review, we are glad to hear that you are happy with the service provided by Bluebird Care North Tyneside.
Office staff, always helpful. It is nice to know that in the future, help is always available in the background if I need to increase my calls.
Thank you for your review I am very pleased to hear that we are delivering high quality care that you are happy with.
Thank you for taking the time to write this excellent review at Bluebird Care North Tyneside we work very hard to ensure high standards of care at all times.
We are very happy to hear that our service is meeting your expectations.
Thank you for your review. It makes us very happy to know that your wife is improving with the care we provide.
Thank you very much for taking the time to write such a fantastic review. We are very proud of the service we provide and clearly it is working well for you and your wife.
Thank you for your review, we are glad you are happy with our service. Our aim is to keep the quality of care high at all times.
Thank you for your review we are very glad you are happy with our service.
Thank you very much for your review. We are always pleased to receive reviews like this as we strive to keep the quality of care very high for our customers. Your comments will be passed on to the Carers
The Review Score of 9.8 (9.830) out of 10 for Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Julie set up Bluebird Care North Tyneside 11 Years ago with a clear vision, to provide a high-quality care service to be proud of. Julie said "Over the 11 years we have gone from strength to strength ensuring that our care provision is the best it can be" We employ the very best care assistants to deliver the best care.
Angus, with his extensive experience in the NHS and private practice, brings his clinical expertise to the team. His background in care services for older people helps Bluebird Care navigate the complexities of the healthcare system and ensure that customers receive the best possible care.
Head of Operations and Compliance.
Brian has a diverse career background, including roles in the British Army and healthcare management. He has experience in providing support to brain injury survivors and has held leadership positions in various healthcare organisations.
Alison has over 20 years of experience in management and staff development. She has worked in various roles within the care sector, including as a support worker and Registered Manager. She has gained knowledge in a wide range of medical conditions and is committed to providing premium care.
Sharon joined Bluebird Care in January 2022 and has quickly progressed through the ranks. She was promoted to Support Supervisor in February 2022 and then to Care Supervisor in July 2023. Her role involves supporting staff to deliver the best possible care, conducting spot checks and medication observations, and developing training programs.
Sarah joined Bluebird Care in January 2022 as a Carer. She was promoted to Support Supervisor and then Care Coordinator, where she is responsible for handling rotas, coordinating care expert assignments, and assisting staff and customers with inquiries.
Amie joined Bluebird Care in 2023 as a Care Expert and has rapidly risen through the ranks. She was promoted to Team Leader and then Support Supervisor. In her current role, Amie trains and supervises staff in the field, delivers care according to Bluebird Care standards, and also works part-time in the office.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham to verify any information. View our terms and conditions. Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has an Enhanced Service - more info.