Staff always helpful, kind and understanding of my parents' needsC D(Daughter of Client/Service User)
Staff always helpful, kind and understanding of my parents' needsC D(Daughter of Client/Service User)
Bluebird Care has a national reputation for providing the premium care and has grown and grown. Bluebird Care is now one of the largest private providers of care at home in the UK and they take great pride in delivering the highest standards of care.
Bluebird Care prides itself on delivering personalised care and supports the implementation of personal budgets and choice; they are passionate about delivering the care that people...
Care Provided by Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.75 - £38
- Weekly Live-in Care Fees: £1,600 - £1,800
Our fees vary depending on the duration of the visit and location. This can be discussed at assessment with our senior team. to find our which of our options works best for you or your loved one.
Contact Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Brian Kenny (Care Manager)
Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham Reviews (106)
Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has a Review Score of 9.9 (9.868) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has 106 reviews.
We have been extremely happy with Dad's care. Nothing is a problem. Staff are caring and most helpful.
Thank you for taking the time to complete this review, I’m very glad to read that you are happy with the care we provide for your father.
We have already recommended the Bluebird service to friends and know they have taken up our suggestion. Definitely highly recommended.
Thank you for your excellent review, we aim to provide an excellent service and it seems we are delivering exactly that.
Bluebird carers enable me to live in my own home and maintain an element of independence. They provide physical care and carry out domestic activities which I find difficult at times to complete on my own. Socially, they help me stay 'tuned-in' to the world with conversation and daily updates on the world outside.
Thank you for your review, we are extremely glad to hear that you are happy with the service we provide.
Very supportive and positive that issues could be addressed to everyone's satisfaction. Thank you.
Thank you for completing a great review for you., I'm glad to read that you rate our care as excellent.
Very professional and caring company. All staff very pleasant and helpful.
Thank you for your review I'm glad we are delivering the high standard of care you deserve.
Thorough, competent, caring.
Thank you for your review. We are always glad to hear that customers are happy with our service.
Our aunt is delighted with the service of Bluebird Care (North Tyneside). They are kind, caring and extremely considerate. Her main fear is that they might stop coming! Thank you, Bluebird!
Thank you for your review. I am glad you are happy with our service.
Extremely happy with Dad's care.
Thank you for your review. We are glad you are happy with the care provided for your Dad.
Excellent service by dedicated people. There is always someone available at the other end of the telephone. I can thoroughly recommend this service.
Thank you for your lovely review we are happy that you regard our service as excellent and your thoughts will be passed on to all of the team.
We are extremely happy with the care and expertise which the carers provide. We have found that they are well trained, very caring and helpful. It gives me as a daughter a lot of help and peace of mind. Thank you.
I find the carers are without exception conscientious and hard working. They are happy and humorous. I am glad to have chosen Bluebird Care (North Tyneside).
All carers are kind and helpful.
Thank you for your review we are glad that you chose us and we are delivering excellent care.
Bluebird Care staff have been friendly and professional. Nothing has been too much trouble to make my husband feel at ease.
Thank you for your review. We try very hard to keep the quality of Care high.
They always treat me with respect and are willing to do anything I ask. I enjoy having someone to talk to.
Thank you for your review I am very happy to hear that you are pleased with our service.
Having my carer help me with my difficulties getting out and about and she also helps me when I'm having a mental breakdown she calms me down I am grateful for your help and support throughout.
All at Bluebird Care are professional, friendly, caring and personable. This is helping my recovery as I get the continuity of experienced trained carers required to help me progress
Bluebird Care coming in has enabled me to come back home and regain my independence eventually. With the added bonus of the company, the girls provide, they are all good to talk to, being caring and friendly and we always have a laugh.
Thank you for taking time to write this review. I am pleased to read that you are happy with the service we provide.
I am happy with the service. All the girls are excellent and it's great they are doing things for me I can no longer do, the help is great.
Thank you for your very positive review, we are glad to hear that you are happy with the service provided by Bluebird Care North Tyneside.
I am most impressed with the quality of the carers. All likeable and friendly, all extremely pleasant and helpful.
Office staff, always helpful. It is nice to know that in the future, help is always available in the background if I need to increase my calls.
Thank you for your review I am very pleased to hear that we are delivering high quality care that you are happy with.
We have found Bluebird to be very professional, punctual, caring, positive and enthusiastic. They provide a friendly and reliable service with a high degree of dedication. Communication and flexibility has been demonstrated to a high level and we are delighted with their service.
Thank you for taking the time to write this excellent review at Bluebird Care North Tyneside we work very hard to ensure high standards of care at all times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham.
Awards / Recognitions (12)
- Recipient: Bluebird Care North Tyneside, North Northumberland, Sunderland & North DurhamDate: Friday 29 May 2026
- Recipient: Bluebird CareDate: Friday 29 May 2026
- Recipient: Bluebird Care North Tyneside, North Northumberland, Sunderland & North DurhamDate: Friday 30 May 2025
Meet the Team (8)
Julie set up Bluebird Care North Tyneside 11 Years ago with a clear vision, to provide a high-quality care service to be proud of. Julie said "Over the 11 years we have gone from strength to strength ensuring that our care provision is the best it can be" We employ the very best care assistants to deliver the best care.
Angus, with his extensive experience in the NHS and private practice, brings his clinical expertise to the team. His background in care services for older people helps Bluebird Care navigate the complexities of the healthcare system and ensure that customers receive the best possible care.
Head of Operations and Compliance.
Brian has a diverse career background, including roles in the British Army and healthcare management. He has experience in providing support to brain injury survivors and has held leadership positions in various healthcare organisations.
Alison has over 20 years of experience in management and staff development. She has worked in various roles within the care sector, including as a support worker and Registered Manager. She has gained knowledge in a wide range of medical conditions and is committed to providing premium care.
Sharon joined Bluebird Care in January 2022 and has quickly progressed through the ranks. She was promoted to Support Supervisor in February 2022 and then to Care Supervisor in July 2023. Her role involves supporting staff to deliver the best possible care, conducting spot checks and medication observations, and developing training programs.
Sarah joined Bluebird Care in January 2022 as a Carer. She was promoted to Support Supervisor and then Care Coordinator, where she is responsible for handling rotas, coordinating care expert assignments, and assisting staff and customers with inquiries.
Amie joined Bluebird Care in 2023 as a Care Expert and has rapidly risen through the ranks. She was promoted to Team Leader and then Support Supervisor. In her current role, Amie trains and supervises staff in the field, delivers care according to Bluebird Care standards, and also works part-time in the office.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham to verify any information. View our terms and conditions. Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham has an Enhanced Service - more info.