Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham

The service was tailored to my mum's requirements and has been actively reviewed and modified. I understand that additional service offerings are available and can be introduced. Staff are trained, have PPE and are friendly and trustworthy. Supervisory/management team are approachable and helpful. It has been important for me to talk to experienced professionals. They have listened and understand the challenges. I regularly use the mobile app to read carer notes and tune into my mum's needs. I look forward to continued help and support.

Since becoming a client, my wife has received excellent care from both carers who have attended to her needs. They are both a credit to the profession and their employer. We would recommend your service without hesitation.

Efficient service, caring and professional. Good communication with client and family when needed. I feel confident that my father is cared for and treated well and with respect at all times which in turn helps me too. My father speaks highly of all of the carers and although he is still independent in that he can do most things for himself, it is the fact of knowing there are carers helping him maintain his independence whilst also providing a good level of care that makes my father and I feel grateful for the service.

Bluebird has provided daily care for my Aunt since the Autumn of 2019, with which as a family we are 100% satisfied. Especially given the difficulties created by the on-going health crisis. Without this support my Aunt would be unable to continue living in her own home; something which she is determined to do.

I have noticed they are always on time to assist my mum. They arrive early in the day but the carers are so upbeat and chat away while they help her.

We have now had the carers for a month and we are both extremely happy with their service. They are punctual, thoughtful, kind, considerate and professional. We are kept fully informed and up to date with any changes and they are helpful, contactable and accommodating to our requirements. I would not hesitate to recommend Bluebird Care.

I always feel like my grandmother is being well looked after. Her home is immaculate and she enjoys the company of the carers. They keep me updated and I know that someone is taking an interest in her wellbeing.

Staff are always very helpful, and they arrive on time. They report back any problems which are relayed back to us with possible solutions. We are very happy with the care provided. She sometimes makes a comment about her meals not being cooked as she would cook them but she doesn't usually tell them beforehand how she wants them done.

Don't feel like carer - have become very good friends, and will do anything for me.

No complaints.

I enjoy the visits to me and my husband by the Bluebird staff. They are professional in everything they do and are well trained.

I would have no hesitation in recommending the team.

Excellent level of care provided by friendly, efficient, professional, well-trained staff. Always pleasant and cheerful, nothing is too much trouble.

I would definitely recommend Bluebird Care North Tyneside.

Blue Bird became like friends to me, my mam and our family. They were extremely reliable and made my mam feel comfortable, happy and looked after. The girl's attention to detail with Mam was fantastic, and they went above and beyond for her and our family. I am so grateful for the care they gave Mam in her last years, which enabled us to stay close to her in the comfort of her own home.

By choice, my widowed sister who has dementia lives in her own home. She is in the North East of England. Her family is in the North of Scotland and her remaining friends are too infirm to visit. Bluebird Care is now her family, providing a service that is second to none. They take her shopping once a week, take her to appointments, clean her house, and with three visits a day she never spends a day on her own. They liaise with the GP and other professionals dealing with her health needs. All staff is well trained, patient, caring, and helpful. They provide excellent monitoring and feedback, giving me peace of mind.

The management of Bluebird Care Durham North are very capable and considerate to clients and staff. Care is taken in selecting carers, training them and ensuring they give top quality service and display a high quality of empathy to their client.

The professionalism and standard of care provided for exceeds expectations. The lovely people of Bluebird Care Durham North, are prompt, professional, reliable, considerate, caring individuals who provide the highest standard of care to my mum.

I am receiving the best care and support by all members of the team at North Tyneside, Bluebird Care. Everyone I have come into contact with at Bluebird have always been kind and considerate, good-humoured and caring. Long may it continue.

Delighted with the standard of care, support and managerial back up provided. The use of the app also allows me to see my mother's care at a distance which helps give me peace of mind about the care provided. I have found the staff to be very caring and while my mother can be difficult at times with her dementia they deal with her mood swings in a very professional manner. The carers take time to provide the best care they can in my mother's home.