Bluebird Care North Tyneside, North Northumberland, Sunderland & North Durham

The carer comes each week and I can relax knowing my dad will have fun - going out for a day trip or a walk, then helped with lunch. He always looks forward to the visit and after is stimulated to do things around the house.

Care started middle of May 2022. The care plan in place is being followed. Haven’t been present when carers have attended. All going well. The carers are polite and always willing to give assistance. If unsure, there is always someone to speak to.

It has been a very good decision to start Bluebird care to help my parents and has given us peace of mind. Would highly recommend them.

Excellent level of care provided by proactive staff. Carers are efficient, kind and communicate well with myself and my mother giving us great peace of mind at all times. Any issues are highlighted immediately so they can be dealt with accordingly. Would recommend without hesitation.

Thank you, Bluebirds.

Excellent service. Always willing to support us and carry out any additional instructions when needed. We would recommend Bluebird Care with a view to caring service. We would like to thank them for their support over two difficult years.

We are impressed by this company. Despite the shortage of carers, we have never been left without anyone. They always come at the allotted time. They know the care plan but will always do more if requested and have time. They are attentive and listen, but always polite and caring. If someone new is to come, they send them to shadow first. They are more like a friend.

Very helpful review. Felt she listened. Friendly throughout. Arrived on time. I have carers visit four times a week, and they're very nice and caring. Willing to help. Useful to help with shopping. Really help to take me out for walks to keep me fit as I can't go out alone.

Always someone to talk to if problems arise.

Reviewed care packages and adjusted times of calls to accommodate the changing needs of care. Family, ie daughters and clean all involved in decision making.

Happy with the way the care for my wife is applied.

After having numerous care providers for my Father, I can honestly say ‘Bluebird Care’ is the best by far! I have found Bluebird Care to be a very professional company, all their carers are very polite, punctual, efficient, and provide an outstanding level of care. In addition to the performance of the care package, they engage in stimulating conversations with my Father, including his decision making and maintain his independence. I feel they are absolutely a first-class service.

Great service that was put in place boost mums confidence and gave her companionship in addition to myself and my family.

Punctual and caring staff have made for a very enjoyable and minimal stress transition. I would recommend 100%

We have tried other care providers and found Bluebird to be by far the best. Their reaction to our request for additional days and care duties have been so supportive to both my mother-in-law and our family I am very impressed. They have been extremely helpful and understanding in winning my mother-in-laws acceptance of the care she needs which has had a huge beneficial effect on her health and well-being. I highly recommend them.

Bluebird Care (North Tyneside) provides care services to my Mother-in-Law for one hour per day, 5 days per week. They arrive around tea time to make a hot meal, do some dishes, tidy the kitchen, empty bins and most importantly to ensure that she takes her medication with the evening meal. They also spend time chatting about family and other topics which helps break up the daily routine. This service is enabling my Mother-in-Law to remain in her apartment within a sheltered environment rather than have to move into a care home. The carers are very reliable and have not failed to arrive since the service commenced in December 2020 and there is good flexibility should we need to arrange an extra visit or two over weekends when we cannot attend ourselves.

The care staff are always friendly, efficient and treat the cline with total dignity. They also keep me informed of any problems (i.e skin integrity) Well recommended.

Bluebird Care North Tyneside provide a very friendly and efficient service. I've always found that they are obliging and very kind and prompt.

The service was tailored to my mum's requirements and has been actively reviewed and modified. I understand that additional service offerings are available and can be introduced. Staff are trained, have PPE and are friendly and trustworthy. Supervisory/management team are approachable and helpful. It has been important for me to talk to experienced professionals. They have listened and understand the challenges. I regularly use the mobile app to read carer notes and tune into my mum's needs. I look forward to continued help and support.

Since becoming a client, my wife has received excellent care from both carers who have attended to her needs. They are both a credit to the profession and their employer. We would recommend your service without hesitation.