Caremark (West Berkshire, Reading & South Oxfordshire) is a trusted, family-run home care business with a proud history of serving local communities since 2010. Rooted in family values, they are committed to providing exceptional personal care and support to individuals in the comfort of their own homes.
Their services cover the Reading, West Berkshire, and South Oxfordshire areas, offering tailored care options such as regular daily visits, overnight support, and live-in...
Caremark (West Berkshire, Reading & South Oxfordshire) is a trusted, family-run home care business with a proud history of serving local communities since 2010. Rooted in family values, they are committed to providing exceptional personal care and support to individuals in the comfort of their own homes.
Their services cover the Reading, West Berkshire, and South Oxfordshire areas, offering tailored care options such as regular daily visits, overnight support, and live-in care. They are proud to support adults with a wide range of needs, offering specialist care for:
- Dementia, Alzheimer's, and Parkinson's
- Palliative and complex care
- Motor Neurone Disease and Multiple Sclerosis
- Learning difficulties
Quality and trust are at the heart of what they do. The dedicated team of supervisors conducts regular reviews and checks to ensure the high standards of care are consistently maintained. As a registered provider with the Care Quality Commission (CQC), they work in partnership with Reading Borough Council, West Berkshire Council, South Oxfordshire authorities, the NHS, and private clients to deliver care you can rely on.
At Caremark (West Berkshire, Reading & South Oxfordshire), their ethos is simple: to deliver compassionate, professional care with the warmth and dedication you’d expect from a family-run business.
Care Provided by Caremark West Berkshire, Reading & South Oxfordshire
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £30
Weekly Live-in Care
From £1,500
The price(s) shown are provided by the agency. Contact Caremark West Berkshire, Reading & South Oxfordshire for full pricing details and T&Cs.
Contact Caremark West Berkshire, Reading & South Oxfordshire to get a personalised quote:
Caremark West Berkshire, Reading & South Oxfordshire has a Review Score of 9.5 (9.547) out of 10, based on 10 reviews in the last 2 years. Over all time Caremark West Berkshire, Reading & South Oxfordshire has 38 reviews.
Reviewer Connection to Caremark West Berkshire, Reading & South Oxfordshire
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Showing 38 reviews matching selected criteria
Review from David H (Son of Client) published on 16 December 2025 Submitted via Postal Card•
Overall Experience
The care team were all so kind, caring and extremely helpful. All mum's needs were met daily through individualised personal care. Carers were so warm & friendly. Excellent care.
The care team were all so kind, caring and extremely helpful. All mum's needs were met daily through individualised personal care. Carers were so warm & friendly. Excellent care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J R (Wife of Client) published on 4 September 2025 Submitted via Postal Card•
Overall Experience
We have found the service and carers to be very good. My husbands needs are their first priority. The timekeeping has been very good, we are notified of any changes which have to be made. The carers who come are consistent, any new staff introduced by those we know.
We have found the service and carers to be very good. My husbands needs are their first priority. The timekeeping has been very good, we are notified of any changes which have to be made. The carers who come are consistent, any new staff introduced by those we know.
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Review from M M (Client / Service User) published on 3 September 2025 Submitted via Postal Card•
Overall Experience
Overall I have found the service to be very good. I like having consistent carers, I have the same carer 6 days a week and she knows me well and is very patient and caring. We have a good laugh together. She is very professional. One day a week I have different carers from the company and they are...
Overall I have found the service to be very good. I like having consistent carers, I have the same carer 6 days a week and she knows me well and is very patient and caring. We have a good laugh together. She is very professional. One day a week I have different carers from the company and they are very nice. We can phone the office and speak to a person if we have any questions.
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Review from Cassandra S (Daughter of Client) published on 27 August 2025 Submitted via Postal Card•
Overall Experience
We as a family are extremely happy with the care provided for our Dad. The carers are patient, caring, hygienic and treat dad wtih dignity at all times. Will definitely recommend your agency to others.
We as a family are extremely happy with the care provided for our Dad. The carers are patient, caring, hygienic and treat dad wtih dignity at all times. Will definitely recommend your agency to others.
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Treated with Dignity
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Review from M M (Son of Client) published on 21 August 2025 Submitted via Website•
Overall Experience
My father was discharged from hospital in a very frail condition and provided with a council funded care pack. Two carers visited the family home four times a day for 5 weeks. They were professional and friendly. Highly commendable.
My father was discharged from hospital in a very frail condition and provided with a council funded care pack. Two carers visited the family home four times a day for 5 weeks. They were professional and friendly. Highly commendable.
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No Rating
Review from Elizabeth M (Wife of Client) published on 24 December 2024 Submitted via Postal Card•
Overall Experience
Have had a perfect experience with all carers who have visited and my husband is extremely satisfied with his care.
Have had a perfect experience with all carers who have visited and my husband is extremely satisfied with his care.
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Management
Treated with Dignity
Value for Money
Review from Liz P (Daughter of Client) published on 24 December 2024 Submitted via Postal Card•
Overall Experience
I've been thrilled with the service provided. So helpful and very friendly. Caremark has been a blessing with helping my mother's rehabilitation after recent operation.
I've been thrilled with the service provided. So helpful and very friendly. Caremark has been a blessing with helping my mother's rehabilitation after recent operation.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Client / Service User) published on 17 December 2024 Submitted via Postal Card•
Overall Experience
Excellent/very good staff very willing and hard working/cheerful. Cleanliness is immediately apparent once they have finished. Continuum of personnel is good. Attentive regarding personal needs/tucked up in bed ok. Hair washing done thoroughly when required.
Excellent/very good staff very willing and hard working/cheerful. Cleanliness is immediately apparent once they have finished. Continuum of personnel is good. Attentive regarding personal needs/tucked up in bed ok. Hair washing done thoroughly when required.
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Management
Treated with Dignity
Value for Money
Review from Jean C (Client / Service User) published on 17 December 2024 Submitted via Postal Card•
Overall Experience
I am very happy with the service I receive. All the ladies are great to me and I enjoy every one.
I am very happy with the service I receive. All the ladies are great to me and I enjoy every one.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from R A (Client / Service User) published on 27 November 2024 Submitted via Postal Card•
Overall Experience
Very happy with the carers. They are kind and helpful.
Very happy with the carers. They are kind and helpful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M R (Son of Client) published on 9 August 2024 Submitted via Postal Card•
Overall Experience
Good to have a consistent carer most of the time, as a relationship is built up of trust. Very good personal care provided with dignity and compassion. Seems willing to undertake any tasks asked of the carer such as light cleaning jobs.
It seems the carers are unable to do cooking other than in...
Good to have a consistent carer most of the time, as a relationship is built up of trust. Very good personal care provided with dignity and compassion. Seems willing to undertake any tasks asked of the carer such as light cleaning jobs. It seems the carers are unable to do cooking other than in a microwave; some training in basic cooking skills would be beneficial.
The management staff have been effective and responsive.
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Review from C G (Daughter of Client) published on 25 June 2024 Submitted via Postal Card•
Overall Experience
Mum receives double-up care four times a day as needs changing and washing every visit. Mum finds this very upsetting and the carers need to be patient with her. They have a very hard job in the times allowed but Mum is kept clean and tidy. She loves to be chatted to and often needs help eating or...
Mum receives double-up care four times a day as needs changing and washing every visit. Mum finds this very upsetting and the carers need to be patient with her. They have a very hard job in the times allowed but Mum is kept clean and tidy. She loves to be chatted to and often needs help eating or drinking if she has an upsetting day and she receives this.
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Management
Treated with Dignity
Value for Money
Review from K R (Client / Service User) published on 19 June 2024 Submitted via Postal Card•
Overall Experience
I have been very satisfied with all of the help that was provided for my late wife and now for me. The care manager and all of the team are always very helpful and polite.
I have been very satisfied with all of the help that was provided for my late wife and now for me. The care manager and all of the team are always very helpful and polite.
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Treated with Dignity
Value for Money
Review from D S (Client / Service User) published on 7 June 2024 Submitted via Review Postal Card•
Overall Experience
I am happy overall with my care because all the staff are very helpful and one carer in particular I have a great relationship with and also other carers.
I am happy overall with my care because all the staff are very helpful and one carer in particular I have a great relationship with and also other carers.
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Management
Treated with Dignity
Value for Money
Review from Jenni W (Daughter of Client) published on 5 June 2024 Submitted via Postal Card•
Overall Experience
We are very pleased with the care provided to our mum. Almost all of the carers who have attended have been friendly and polite and have engaged with Mum. Thank you for the care you have provided.
We are very pleased with the care provided to our mum. Almost all of the carers who have attended have been friendly and polite and have engaged with Mum. Thank you for the care you have provided.
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Treated with Dignity
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Review from G S (Client / Service User) published on 8 May 2024 Submitted via Postal Card•
Overall Experience
My experience is a very happy one with the care that I receive.
My experience is a very happy one with the care that I receive.
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Treated with Dignity
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Review from A G (Son of Client) published on 7 May 2024 Submitted via Postal Card•
Overall Experience
Happy with the service, carers polite and friendly. My Dad is happy with the care.
Happy with the service, carers polite and friendly. My Dad is happy with the care.
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Management
Treated with Dignity
Value for Money
Review from J G (Client / Service User) published on 7 May 2024 Submitted via Postal Card•
Overall Experience
Very good care all round. Very happy.
Very good care all round. Very happy.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Uncle of Client) published on 7 May 2024 Submitted via Postal Card•
Overall Experience
Caremark has been caring for my nephew for about five years and takes good care of him. We are happy with them.
Caremark has been caring for my nephew for about five years and takes good care of him. We are happy with them.
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Management
Treated with Dignity
Value for Money
Review from I B (Sister of Client) published on 6 May 2024 Submitted via Postal Card•
Overall Experience
Caremark has been caring for my brother for almost a year now. All the carers have been very good at caring for my brother's needs. Office staff are very supportive.
Caremark has been caring for my brother for almost a year now. All the carers have been very good at caring for my brother's needs. Office staff are very supportive.
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Care / Support
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 September 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
25 Nov 2024
Finding the right care for your loved ones as they age or face health challenges can be an emotional and overwhelming experience. For many families, the idea of a care...
There are no accreditations posted yet for Caremark West Berkshire, Reading & South Oxfordshire.
Meet the Team (5)
Rishi DhotJob Title Managing DirectorJoined 2010
Rishi brings over seven years of expertise in accountancy and investment banking, gained at leading global financial firms. A Chartered Accountant...
Rishi brings over seven years of expertise in accountancy and investment banking, gained at leading global financial firms. A Chartered Accountant with a deep commitment to exceptional care, Rishi draws on his family’s 25+ years of experience in running nursing homes to lead Caremark West Berkshire & Reading.
Passionate about delivering outstanding home care services, Rishi is dedicated to making a difference in the community.
Sarah BrookesJob Title Registered ManagerJoined 2011
Sarah has been a cornerstone of Caremark West Berkshire, Reading & South Oxfordshire since 2011, starting as a Care and Support Worker and rising...
Sarah has been a cornerstone of Caremark West Berkshire, Reading & South Oxfordshire since 2011, starting as a Care and Support Worker and rising through the ranks to become our Registered Care Manager in 2016. With proven excellence in every role, from Field Care Supervisor to Office Manager, Sarah has a QCF Level 5 Diploma in Leadership for Health and Social Care. Her dedication and experience ensure the highest standards of care for our clients.
Alexandra AlexieJob Title Care CoordinatorJoined 2016
Alexandra joined Caremark in 2016 as a carer, advancing to Field Care Supervisor in 2018 before stepping into her current role as Care Coordinator....
Alexandra joined Caremark in 2016 as a carer, advancing to Field Care Supervisor in 2018 before stepping into her current role as Care Coordinator. With extensive experience in customer-facing roles, Alexandra is dedicated to ensuring seamless care delivery and outstanding support for clients and their families.
Sarah JohnJob Title Field Care SupervisorJoined 2012
Since joining Caremark in 2012 as a dedicated carer, Sarah’s passion and expertise have led her to become a Field Care Supervisor in 2020. Committed...
Since joining Caremark in 2012 as a dedicated carer, Sarah’s passion and expertise have led her to become a Field Care Supervisor in 2020. Committed to upholding Caremark’s high standards, she plays a key role in delivering exceptional care and support to clients and their families.
Sylwia WorozbitJob Title Finance ManagerJoined 2015
Sylwia oversees the daily operations and financial management of Caremark West Berkshire & Reading, ensuring everything runs seamlessly. With a...
Sylwia oversees the daily operations and financial management of Caremark West Berkshire & Reading, ensuring everything runs seamlessly. With a background in the financial sector, she brings valuable expertise to support the company’s success and deliver exceptional care services.
Frequently Asked Questions about Caremark West Berkshire, Reading & South Oxfordshire
How many Carers does Caremark West Berkshire, Reading & South Oxfordshire employ?
Caremark West Berkshire, Reading & South Oxfordshire employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark West Berkshire, Reading & South Oxfordshire to verify any information. View our terms and conditions. Caremark West Berkshire, Reading & South Oxfordshire has an Enhanced Service -what an Enhanced Service includes.
