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Right at Home (Cardiff & Newport)

Unit 7 Castleton Court, Off Fortran Road, Cardiff CF3 0LT
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The care provided for my mother by Right at Home has significantly improved her quality of lifeC H(Son of Client/Service User)
Right at Home (Cardiff & Newport), Cardiff
Seeing a familiar face has really helped reduce her anxiety and made her feel much more comfortableL M(Daughter-in-law of Client/Service User)
Right at Home (Cardiff & Newport), Cardiff
So kind, so efficient, so knowledgeable and well trained. It's great having consistency in carersG B(Daughter of Client/Service User)
Right at Home (Cardiff & Newport), Cardiff

Right at Home (Cardiff & Newport) provides well-qualified professionals who deliver a wide range of person-centred care in the comfort of your own or a loved one's home, helping with tasks from personal care, day to day tasks, companionship and overnights. They also provide respite such as 24hr live in care, post-hospital care, longer duration visits and specialised palliative end of life care.

The service can tailor provision for both... 

Care Provided by Right at Home (Cardiff & Newport)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Duration of Care

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Level of Care

Personal Care

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Help at Home

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Specialist Care Conditions

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£35 - £38
Weekly Live-in Care£1,850 - £2,000

Contact Right at Home (Cardiff & Newport) to get a personalised quote:

Fees can vary dependant on type and size of care package.

Please call to discuss our latest fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Consultations

Home Consultation of Right at Home (Cardiff & Newport)Usually available on Mon, Tue, Wed, Thu, Fri(between 7:00 AM to 6:00 PM)Usually available on: Monday, Tuesday, Wednesday, Thursday, Friday Between: 7:00 AM to 6:00 PM With Home Consultation we’ll arrange a time to visit you, your family and/or any authorised representative to fully discuss your particular situation and how Right at Home might help. Together, we’ll go over the care your family needs and the care we provide. We’ll answer all of your questions regarding services and costs.
Video Call Consultation of Right at Home (Cardiff & Newport)Usually available on Mon, Tue, Wed, Thu, Fri(between 7:00 AM to 6:00 PM)Usually available on: Monday, Tuesday, Wednesday, Thursday, Friday Between: 7:00 AM to 6:00 PM With Home Consultation we’ll arrange a time to visit you, your family and/or any authorised representative to fully discuss your particular situation and how Right at Home might help. Together, we’ll go over the care your family needs and the care we provide. We’ll answer all of your questions regarding services and costs.

Good to Know

Group / Owner

Person in charge

  • Joe Guishard (Managing Director)

Right at Home (Cardiff & Newport) Reviews (91)

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10

Right at Home (Cardiff & Newport) has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Right at Home (Cardiff & Newport) has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from L R (Client / Service User) published on 7 December 2022 Date of experience: November 2022•Submitted via Postal Review Card•
Overall Experience
Review from Claire T (Daughter of Client) published on 15 November 2022 Date of experience: November 2022•Submitted via Website•
Overall Experience
Review from S B (Son of Client) published on 18 October 2022 Date of experience: September 2022•Submitted via Postal Review Card•
Overall Experience
Review from C L (Client / Service User) published on 9 September 2022 Date of experience: May 2022•Submitted via Website•
Overall Experience
Review from K H (Nephew of Client) published on 25 August 2022 Date of experience: August 2022•Submitted via Website•
Overall Experience
Review from Jenny C (Mother of Client) published on 28 March 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
Review from Ian G (Client / Service User) published on 3 March 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
Review from L M (Daughter of Client) published on 3 March 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
Review from Mollie R (Client / Service User) published on 16 December 2021 Date of experience: December 2021•Submitted via Postal Review Card•
Overall Experience
Review from Darren H (Son-in-law of Client) published on 1 June 2021 Date of experience: May 2021•Submitted via Website•
Overall Experience
Review from Bethan B (Granddaughter of Client) published on 22 April 2021 Date of experience: April 2021•Submitted via Website•
Overall Experience
Review from M I (Client / Service User) published on 21 April 2021 Date of experience: April 2021•Submitted via Postal Review Card•
Overall Experience
Review from Gill C (Daughter of Client) published on 7 April 2021 Date of experience: March 2021•Submitted via Website•
Overall Experience
Review from A B (Wife of Client) published on 31 March 2021 Date of experience: March 2021•Submitted via Postal Review Card•
Overall Experience
Review from Rhidian A (Son of Client) published on 19 March 2021 Date of experience: March 2021•Submitted via Website•
Overall Experience
Review from Joanne B (Client / Service User) published on 16 March 2021 Date of experience: March 2021•Submitted via Postal Review Card•
Overall Experience
Review from Geoff B (Husband of Client) published on 11 March 2021 Date of experience: February 2021•Submitted via Postal Review Card•
Overall Experience
Review from Valerie D (Daughter of Client) published on 30 July 2020 Date of experience: June 2020•Submitted via Website•
Overall Experience
Review from Nic S (Daughter of Client) published on 17 July 2020 Date of experience: July 2020•Submitted via Website•
Overall Experience
Review from Daniel E (Son of Client) published on 4 June 2020 Date of experience: May 2020•Submitted via Website•
Overall Experience

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

News (19)

News
  • 12 Nov 2026

    What a night at the Great British Care Awards! We're so proud to announce that we are the winners of the Employer of the Year and the Co-production Award... as...

  • 07 Oct 2026

    It's been amazing to see the business grow over the years under Joe's guidance - there are too many achievements from over the years to mention them all, from amazing...

  • 07 Oct 2026

    Congratulations to Mahesha for completing 3 years of service at Right at Home Cardiff & Newport! Thank you for all of your hard work!

Awards / Recognitions (33)

Accreditations

There are no accreditations posted yet for Right at Home (Cardiff & Newport).

Meet the Team (15)

Joe Guishard
Joe GuishardJob Title Managing Director
Holly Jones
Holly JonesJob Title Director of CareJoined 2022
Charlotte O'Donoghue
Charlotte O'DonoghueJob Title Area Finance ManagerJoined 2014
Leah Kirby
Leah KirbyJob Title Registered ManagerJoined 2024
Stephanie Jones
Stephanie JonesJob Title Administration and Training ManagerJoined 2020
Rhian Richards
Rhian RichardsJob Title Senior Cardiff West CoordinatorJoined 2020
Jemma Clarke
Jemma ClarkeJob Title Office SupportJoined 2015
Lisa Hurley
Lisa HurleyJob Title Administrative AssistantJoined 2022
Dom Guishard
Dom GuishardJob Title Finance AssistantJoined 2012
Elishe Dummett
Elishe DummettJob Title Field Care Supervisor / ComplainceJoined 2025
Aurora Fiore
Aurora FioreJob Title Field Care SupervisorJoined 2024
Megan Forshaw
Megan ForshawJob Title Newport CoordinatorJoined 2025
Heather Kay
Heather KayJob Title Field Care SupervisorJoined 2026
Courtney Parry
Courtney ParryJob Title Recruitment & Community Development SupervisorJoined 2026
Sasha Smith
Sasha SmithJob Title Marketing and Events CoordinatorJoined 2026

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