Right at Home (Cardiff & Newport)

Hello, I am Joe Guishard – the owner of Right at Home Cardiff and Newport. I am very proud of being the first Right at Home provider of care to the seniors in the Welsh Principality. I was born in Cardiff and have lived here all my life, so it gives me a feeling of great pride that I can now offer a service to the community that has helped look after me.

Prior to opening this company, I was a serving police officer for 6 years, wearing out shoe leather in Cardiff. On my “off duty” days, I spent many hours supporting my elderly grandparents in a multitude of areas. These include practical tasks such as gardening and cooking, but also engaging in long fascinating conversations with my grandma about the ‘good old days’.

I knew should they want care in their own homes, later on in life where family or loved ones were not able to help, then I would want them to have the quality of care that they deserve.

I came to realise that by opening Right at Home in Cardiff and Newport I would be able to offer this quality care, and also ensure that other seniors or vulnerable adults looking for similar quality services could rely on me and my company.

Hi, my name is Holly, I have worked in care for almost ten years, starting my care journey with Right At Home when I was in university studying Education. I began as a carer and progressed through the company, firstly as admin then co-ordinator, to Registered Manager.

I left for a short time after having my daughter, to work in another domiciliary care agency as their Networking Officer, before now returning to my roots with Right At Home.

I have two young children – a son and a daughter, so when I am not at work I am generally chasing them around, stopping the baby from dribbling on the toddler or stopping the toddler from throwing things at the baby. When I am not wrestling with the children, I prefer to spend my time outdoors, walking with my dog, relaxing in the garden with a book, or trying and failing to grow things in my allotment.

I working in the care industry because I want to make a difference! I enjoy meeting people and doing what I can to ensure they have the best day possible.

I am really excited to be back as part of the Right At Home team, and I am looking forward to catching up with those I have worked with previously and getting to know the staff I have not met yet.

I started working for Right at Home in 2014, starting off as a carer and then progressing into the office as an Administration Assistant. I then progressed to Finance Assistant and now currently working as the Finance Manager.

Within my role, I am in charge of all the financial aspects, from the invoicing to the payroll. My role plays a huge part within Right at Home, and I am grateful to have been given this opportunity to progress within a fantastic company that puts its service users and carers as their top priority, to enable the best care to be delivered in the community.

Hello,

I’m Leah the registered manager for our Cardiff & Newport region of Right at Home. I was very keen on working within the Team for the values, standards and passion for care that projected from the moment I walked through the doors.

I have worked in the health and social care sector since I was 18 and always felt this was my calling in life. I have always wanted to help and care for others, to be a part of someone’s journey, growth, and challenges and know you have made a difference no matter how small the step forward, will always bring me great self-satisfaction.

My purpose in striving forward for management was all the years of trying to make positive changes for staff and keep person-centred approaches at the heart of care.

Being amongst the workforce in the community I can relate and plan for future growth. I am committed and passionate and look forward to being a part of the Right at Home family.

My name is Stephanie, I joined Right at Home working in reception as an Administration Assistant. After a year of being with Right at Home, I progressed into the role of Training & Administration Manager.

My previous working roles have given me lots of experience working in an office environment, which I enjoy. I am very passionate about my role at Right at Home, at the end of my working day I feel amazing knowing that I have helped someone.

In my spare time, I enjoy spending time with my family, I have four children and also one grandchild that keeps me busy outside work.

My name is Rhian, and I joined Right At Home at the beginning of 2020.

Being in the care industry is a very important thing for me, as it is the most rewarding job I have ever been involved in. I find it so rewarding that my actions today are ensuring that clients are having the best quality of life within their own homes. I then decided that I would like to expand my involvement within Right at Home and became part of the office team as a trainee care coordinator. The reason behind this was to help ensure that we are providing the best service for our staff members as well as our clients.

Hi, my name is Jemma, I have been with Right at Home Cardiff and Newport for 7 years. I started my journey with Right at Home as a caregiver and stayed in this role for 3 years. I then decided to progress within the company and have worked in various roles within the office over the years, currently being Office Support.

I love working for Right at Home, knowing I am making a difference in people's lives every day and helping others is so rewarding.

Lisa Hurley is an Administration Assistant at Right at Home Cardiff & Newport, supporting the smooth running of the office and contributing to the delivery of a high-quality service.

Lisa is excited to be part of the Right at Home team, having been drawn to the organisation through its excellent reputation and positive feedback from both staff and clients.

She holds a Level 2 qualification in Health & Social Care, demonstrating her understanding of care principles and her commitment to supporting others.

Lisa brings a strong team-focused approach to her role and is committed to supporting the team in any way she can. She values being part of a supportive working environment and is looking forward to developing her skills within the company.

“I wanted to be part of a company that truly values both its staff and the people it supports. Right at Home stood out to me as a team that works together and delivers high-quality care, which is really important to me.

I’m looking forward to being part of such a great team and doing my best to support wherever I can.”

My journey with Right at Home Cardiff and Newport began almost 12 years ago, when the business first started. I joined as a caregiver and fulfilled this role for a number of years. My time as a carer helped me grow as a person and provided me with the opportunity to meet some wonderful people, with whom I developed lovely friendships with.

During my time with the company I have undertaken multiple roles, including Moving and Handling Trainer and Business Development Manager.

After returning from my maternity leave, I decided to step away from my role as a BDM, due to not being able to commit to the position fulltime. I am currently working as a Finance Assistant, which I thoroughly enjoy.

Over the years, my skills and knowledge have been enhanced greatly. It has been such a privilege, and I am truly grateful and so fortunate to work for such a wonderful company.

Hiya,

I'm Elishe. I have been working in health and social care for around 6years now. Being able to help, support and care for those who need it is the best reward you can ask for and seeing a smile on people's faces.

When I am not working, I play netball and like to socialise with family and friends.

My name is Aurora, and I have spent the past four years building a rewarding career in the care industry. During this time, I’ve had the privilege of progressing from a Community Lead to a Field Care Supervisor, gaining valuable experience in both hands-on care and team leadership.

I’m deeply passionate about supporting others and take great pride in making a positive difference in people’s lives, especially those who need it most.

Outside of work, I enjoy taking long walks with my dog, curling up with a good book, and spending quality time socialising with friends.

I’ve been part of the Right at Home family on and off since I was 16, working in numerous roles across the company. Each position has helped shape my understanding of care and the importance of supporting both clients and care professionals. Over time, I realised that the role of Care Coordinator is where I truly feel at home and where my passion lies.

I enjoy making sure care is well organised, person-centred, and delivered to a high standard. Outside of work, I’m a proud cat owner, and when I’m at work I like having a view of nature, which helps keep me calm and focused throughout the day.

Hello!

I have worked in the care industry since 2021, mainly supporting people with learning difficulties in their own homes. Moving from the Bristol area to Newport is what led me to be a part of Right at Home and the brilliant care they give to people.

In my spare time, you can find me baking, taking part in running races and going out with my friends

Courtney Parry is the Recruitment & Community Development Supervisor at Right at Home Bridgend & Vale of Glamorgan, playing a key part in the recruitment and business growth.

Courtney joined originally Right at Home in 2021 and returned in 2026, she brings with her over five years of experience in recruitment, along with three years of experience in business development.

She is passionate about building strong relationships within the community and ensuring that Right at Home continues to attract and retain dedicated individuals who share the company’s values.

Courtney’s dedication and impact within the sector have been recognised at a national level. She was awarded the Three R’s Award at the National Great British Care Awards 2023. The team has also been recognised as finalists at the Social Care Wales Accolades 2026, in the category “Innovative ways of recruiting and retaining the workforce.”

“I enjoy working in a role where I can make a difference by supporting both people and teams. Being part of recruitment and community development allows me to help bring great people into the organisation, which ultimately impacts the quality of care we provide.

It’s incredibly rewarding to be part of a team that is so passionate about what we do.”

Sasha Smith is the Marketing and Events Coordinator at Right at Home Cardiff & Newport, supporting both the growth of the team and the promotion of high-quality care within the community.

Sasha studied English at university and is new to the care industry, but has always been interested in helping others through her work. She is passionate about sharing the work of Right at Home and helping to showcase the difference the team makes every day through digital platforms and community engagement. She joins us with experience in social media marketing and PR. In her free time, she loves travelling, writing and reading.

“I’m new to the care industry, but I was drawn to the wide range of care that Right at Home offers, and the dedication of the carers to their clients. This feels like a role where I can be part of having a positive impact on the lives of those who need it most.”