Home Instead Calderdale

I’m Munaf Patel, the Director of Home Instead in Calderdale and the Spen Valley. I have worked in the social care sector for over 30 years. Over this period, I have undertaken a range of roles and gained a wealth of experience, both as a frontline practitioner and in various management roles in local authority settings as well as voluntary sector organisations. I am delighted to be part of Home Instead, and use my extensive care background, coupled with my strong care ethics and values to ensure we deliver a Rolls Royce service to all of our clients.

Having spent my entire working life supporting vulnerable people, I am passionate about providing quality care and am pleased part of an organisation which places the clients at the heart of everything we do. My goal is to ensure our staff get to know our clients and that we set consistently high standards in the care and companionship we provide.
Outside of work, I am a family man, who has experience supporting my ageing mother, this has enabled me to better understand and appreciate the importance of matching the right Care Professional to each client, and ensuring our client's wishes are respected.

I’m realistic enough to recognise we won’t get it right all the time, but I am committed to ensuring we invite feedback and continue to learn and develop, as a team. For me, it is vital to have staff who share my values and embrace a learning culture.

Hi, I’m Anosha! I am Home Instead's Care Manager. I began my career as a Care Professional with Home Instead in 2017 and then moved into an office role as a Scheduling Coordinator in 2019, responsible for devising client rotas and then as a Care Coordinator in 2022.

Having experience in delivering care has helped me to appreciate both the challenges and rewards of delivering care to our clients. For me, the most important aspect of the role is to listen to our clients’ wishes and deliver care in a way which empowers and enables our clients to maintain their independence and dignity. Without a shadow of a doubt, my favourite part of my role is meeting our lovely clients and matching them with our Care Professionals.

Day to day, I work closely with the franchise director to oversee the delivery of our care services to our clients and ensure our Care Professionals are appropriately trained and supported to undertake their roles.

I am passionate about wanting to support people living independently in their own homes. I believe that it is important to understand the client’s needs, build a good relationship with them and devise a bespoke care plan to help them retain and even enhance their quality of life.

For me, the most important thing is to love the job you do.

I joined Home Instead in August 2020 as Calderdale’s first Marketing & Community Engagement Officer having previously worked in a marketing communications role in the early years sector, promoting and campaigning for higher standards in childcare.

My role involves raising awareness of the benefits of home care and engaging directly with older people in our community to communicate our values and the difference quality care from Home Instead can make to older people.

I engage directly with healthcare and social care professionals in Calderdale and deliver workshops to local groups on Scams, dementia awareness and planning for the Later Years. I have also helped community social groups and memory cafes to increase visitor numbers and older people to find new social opportunities after the pandemic through publishing a bi-annual What’s On Where Guide.