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Home Instead Calderdale

14-16 Southgate, Elland, West Yorkshire HX5 0BW
Home Instead Calderdale logo
I can't praise the office staff and carers enough for their care for my father-in-law.A K(Daughter-in-law of Client/Service User)
Home Instead Calderdale, Elland
Home Instead stood out from some of the other care providersSusan C(Daughter of Client/Service User)
Home Instead Calderdale, Elland
Home Instead Calderdale, Elland

Home care tailored to you.

Home Instead Calderdale & Spen Valley don’t do one-size-fits-all solutions. They tailor care to your family’s needs with a personalised plan that’s right for you, so you can live life better in your own home.

From 2 hours per week to 24-hour live-in care their service includes everything from simple housekeeping to companionship, personal care and live-in care. They believe all visits should not be rushed and...  

Care Provided by Home Instead Calderdale

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead Calderdale to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Munaf Patel (Director)

Home Instead Calderdale Reviews (80)

9.7

Home Instead Calderdale has a Review Score of 9.7 (9.65) out of 10, based on 14 reviews in the last 2 years. Over all time Home Instead Calderdale has 80 reviews.

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Showing 80 reviews matching selected criteria
Review from Susan W (Client / Service User) published on 3 April 2018 Submitted via Website
Overall Experience
First class care. Both care givers and office staff are very pleasant and helpful.
Carers arrive on time and are always professional and very respectful of my wishes.

I would happily recommend Home Instead Senior Care to anyone needed support at home.

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Review from Charlotte S (Granddaughter of Client) published on 28 March 2018 Submitted via Website
Overall Experience

I am very happy with this company as the caregivers that come in to see my grandma are lovely! They are so friendly and have built up a good relationship with her.

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Review from Don M (Son of Client) published on 20 May 2016 Submitted via Postal Card
Overall Experience

The care givers are lovely people. They always show respect to my parents and treat them with kindness. If there is a problem they will contact me or if it is a medical issue they will contact the surgery. The office staff are very efficient and have a good knowledge of my parents needs. If there is a serious problem, then the office staff will also call me and discuss a way forward. My parents and I are very happy with the service they receive.

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Review from Irene J (Client / Service User) published on 16 May 2016 Submitted via Postal Card
Overall Experience

I have been very satisfied in every way with Home Instead Senior Care the carers are extremely pleasant and helpful and I would recommend Home Instead Senior Care to anyone.

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Review from Pam H (Wife of Client) published on 16 May 2016 Submitted via Postal Card
Overall Experience

My husband likes that he gets the same care givers and that the care givers get time to spend with him and build a relationship.

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Review from Anna (Wife of Client) published on 10 February 2016 Submitted via Postal Card
Overall Experience

The company provide the same caregivers which is good for my husband, I am happy with the care provided after trying 6 other companies.

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Review from Anne (Client / Service User) published on 10 February 2016 Submitted via Postal Card
Overall Experience

A very good company, no complaints!

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Review from Julie (Daughter-in-law of Client) published on 27 January 2016 Submitted via Postal Card
Overall Experience

I've found the service to be good generally. Staff are always polite and professional and are happy to discuss any issues that need addressing. There have been occasions while communication could have been better but this has been taken on board. The carer allocated to my mum in law is very good and has become a good friend as well as a carer.

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Review from Dianne R (Partner of Client) published on 19 October 2015 Submitted via Website
Overall Experience

Home Instead are caring for my partner, he gets the same care givers and they all show an interest in his model railway. I would recommend Home Instead to friends and family if they ever required this type of service.

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Review from Helen N (Daughter of Client) published on 24 September 2015 Submitted via Website
Overall Experience

Mum suffers with dementia, and the caregivers come and take mum out twice a week at this present time, mum enjoys going out. Home Instead have matched up the correct caregivers for my mum and I am looking to increase mum calls.

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Review from Christine A (Daughter of Client) published on 23 September 2015 Submitted via Website
Overall Experience

Home Instead are very efficient and the staff are very friendly and caring, it's good that my parents get the same caregivers for their visits. I'm very happy with the service that is being provided. And would recommend to family and friends.

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Review from Geoffrey T (Client / Service User) published on 22 September 2015 Submitted via Website
Overall Experience

I have found that the company is very efficient. The caregivers are excellent the contact and communication with the office is also excellent. I would recommend the company very highly to friends and family or anyone requiring assistance.

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Review from Laraine N (Client / Service User) published on 22 September 2015 Submitted via Website
Overall Experience

I think that they do a wonderful job of matching clients with caregivers, and this is not easy but they get it right every time. I have always been dealt with extreme politeness, care and most of all confidentiality. I don't have any worries that they will not turn up and every single person would go the extra mile to make life easy for me.

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Review from Mary T (Client / Service User) published on 22 September 2015 Submitted via Website
Overall Experience

I have got to know my caregivers very well and this is because I get the same caregivers consistently. This helps very much, you cannot get to know someone if it is a different person everyday. The caregivers have built up a good relationship with my husband also. I would recommend this service and company to family and friends.

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Review from Kerry S (Granddaughter of Client) published on 22 September 2015 Submitted via Website
Overall Experience

Home instead provided an excellent service for my grandma. They did everything possible to provide personal and professional care, tailored specifically to her needs, and ensured that family members were also happy with the service provided. Staff that my grandma felt comfortable and happy with were specifically assigned to her care, resulting in a more personal and friendly service, and one that often resulted in a good natter and a catch up each day! A special thank you to her carer who went above and beyond the call of duty more than once throughout her care.

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Review from Frank H (Client / Service User) published on 21 September 2015 Submitted via Website
Overall Experience

It's a marvellous company and I didn't know about them until my son and daughter in law found you. The caregiver I have is extremely excellent, totally competent, the office staff are always keeping me updated with my caregivers holidays, time keeping is impeccable. Overall fantastic company.

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Review from Mrs R (Wife of Client) published on 11 September 2015 Submitted via Website
Overall Experience

Home instead are very good, my husband really enjoys going out with his caregiver on a weekly basis, and he has the same caregiver all the time. The office respond very quickly to enquires and I would highly recommend Home Instead to friends and family.

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Review from David A (Client / Service User) published on 9 September 2015 Submitted via Website
Overall Experience

Very good service fantastic carers, I would recommend to friends and family. When I contact the office always very happy and jolly on the phone and if I need a call back this happens. the best thing is having the same caregivers.

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Review from Phiylis J (Client / Service User) published on 9 September 2015 Submitted via Website
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More than satisfied with the service provided. They go above and beyond when here. Communication is very good, especially the out of hours contact when I rang I thought I would be leaving a message but the call was answered. Very flexible.

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Review from David N (Client / Service User) published on 8 September 2015 Submitted via Website
Overall Experience

The company is meeting all my requirements adequately and promptly and the staff have become friends. The good thing is that the same people come all the time no strangers ever come in to tend to me.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 October 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead Calderdale.

Awards / Recognitions (16)

  • Recipient: Home Instead CalderdaleDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home Instead CalderdaleDate: Friday 31 May 2024

Meet the Team (3)

Munaf Patel Job Title: Director Joined: 2017
Munaf Patel

I’m Munaf Patel, the Director of Home Instead in Calderdale and the Spen Valley. I have worked in the social care sector for over 30 years. Over this period, I have undertaken a range of roles and gained a wealth of experience, both as a frontline practitioner and in various management roles in local authority settings as well as voluntary sector organisations. I am delighted to be part of Home Instead, and use my extensive care background, coupled with my strong care ethics and values to ensure we deliver a Rolls Royce service to all of our clients.

Having spent my entire working life supporting vulnerable people, I am passionate about providing quality care and am pleased part of an organisation which places the clients at the heart of everything we do. My goal is to ensure our staff get to know our clients and that we set consistently high standards in the care and companionship we provide.

Outside of work, I am a family man, who has experience supporting my ageing mother, this has enabled me to better understand and appreciate the importance of matching the right Care Professional to each client, and ensuring our client's wishes are respected.

I’m realistic enough to recognise we won’t get it right all the time, but I am committed to ensuring we invite feedback and continue to learn and develop, as a team. For me, it is vital to have staff who share my values and embrace a learning culture.

Anosha Rafiq Job Title: Deputy Care Manager Joined: 2017
Anosha Rafiq

Hi, I’m Anosha! I am Home Instead's Care Manager. I began my career as a Care Professional with Home Instead in 2017 and then moved into an office role as a Scheduling Coordinator in 2019, responsible for devising client rotas and then as a Care Coordinator in 2022.

Having experience in delivering care has helped me to appreciate both the challenges and rewards of delivering care to our clients. For me, the most important aspect of the role is to listen to our clients’ wishes and deliver care in a way which empowers and enables our clients to maintain their independence and dignity. Without a shadow of a doubt, my favourite part of my role is meeting our lovely clients and matching them with our Care Professionals.

Day to day, I work closely with the franchise director to oversee the delivery of our care services to our clients and ensure our Care Professionals are appropriately trained and supported to undertake their roles.

I am passionate about wanting to support people living independently in their own homes. I believe that it is important to understand the client’s needs, build a good relationship with them and devise a bespoke care plan to help them retain and even enhance their quality of life.

For me, the most important thing is to love the job you do.

Julie Ingham Job Title: Marketing & Community Engagement Officer Joined: 2020
Julie Ingham

I joined Home Instead in August 2020 as Calderdale’s first Marketing & Community Engagement Officer having previously worked in a marketing communications role in the early years sector, promoting and campaigning for higher standards in childcare.

My role involves raising awareness of the benefits of home care and engaging directly with older people in our community to communicate our values and the difference quality care from Home Instead can make to older people.

I engage directly with healthcare and social care professionals in Calderdale and deliver workshops to local groups on Scams, dementia awareness and planning for the Later Years. I have also helped community social groups and memory cafes to increase visitor numbers and older people to find new social opportunities after the pandemic through publishing a bi-annual What’s On Where Guide.

Frequently Asked Questions about Home Instead Calderdale

How many Carers does Home Instead Calderdale employ?

Home Instead Calderdale employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Calderdale to verify any information. View our terms and conditions. Home Instead Calderdale has an Enhanced Service - more info.