Everycare (Mid Sussex)

I have been a client of Everycare for some months and have found them to be totally reliable, very professional, and most importantly - kind and caring. They go the extra mile to look after you. I would recommend them to anyone looking for care.

Everycare have been looking after my mother since July 2023, she has dementia and sadly had a fall last year and broke her arm. Since the first meeting, I have been so impressed with the staff for arranging care and taking care of my mother, staff go out there way to make sure Mum is taken care of, nothing is too much trouble. The team are very professional, friendly, hardworking and polite. They come in every day to give Mum her medication and make sure she has everything she needs for the day, Mum is very happy which makes me relaxed that all is well. I could highly recommend Everycare to anyone looking for care support. I can't thank them enough!

I have to say that I have been so impressed and thankful to the lovely staff at Everycare. The health of my mum was at a crisis point both physically and with dementia. As her daughter, I was responsible for Mum but living in the north of England and working it was becoming impossible to see to Mum's needs. The supervisor came to visit and quickly assessed Mum and what needed to be done and she got Mum's GP out to visit which I was never able to do. Once I had rearranged Mum's bed and furniture in a more suitable place, I was able to go home with much less stress, knowing that the carers would be in every day to give Mum her medication, see to her needs and generally keep her company. I cannot stress enough how fantastic the whole team has been and the weight that has been lifted off my mind. I have since brought Mum up to live with me but will be eternally grateful to Everycare.

I have used this company before for my husband so I knew I was in safe hands. I would recommend them to my friends.

I know he comes across as totally capable he is far from it and late Monday night I had 2 voicemails 'Where are you?' 4 am 'What have I done wrong, please come home'. I was worried. My daughter called you and left out of hours message and I have never had any feedback on this? I phoned neighbours and they checked on him for me. This was a plan for a longer holiday, but he'll need a live-in carer or a home for two weeks.

He was very sad to see her go. Thank you so much.

Carers are all very nice and friendly. Very professional with their care and know exactly what is needed to help in the home with patients. Management are also very caring.

Pleasant and friendly staff member who is able to offer advice and be flexible with regard to client's wishes and state of well-being. Client is treated with kindness and dignity and carer is always punctual and very reliable and trustworthy.

Have nothing but a very good experience from Everycare from the word go both for my husband and also myself. Always extremely friendly and treated with complete dignity by everyone involved. Would also recommend to anyone needing care.

Everycare have always provided excellent levels of care in accordance with my agreed care plan. Changes have had to be made from time to time to accommodate my changing needs and Everycare have always reacted quickly and positively to such changes. I feel safe and secure in their care.

My mother has carers twice a day from Everycare. The carers are lovely, caring, thoughtful, and go above and beyond what I would have expected them to do. The communication from the company to me as the daughter is incredible, all her needs are met and it means that I have peace of mind knowing that she is very well looked after.

I doubt that at the time we had Everycare employees that we fully appreciated their expertise. It is only now that we have experienced other carers that we appreciate the professionalism, kindness, and competence that Everycare gave us. On the whole, my husband had complete confidence in the care given. There is no substitute for experience in this field and many Everycare employees showed this to be true.

I cannot recommend Everycare highly enough! From the very first contact to when I no longer required help, they were first-rate. Efficient, caring, helpful. All the lovely ladies who came to help me shower, clean the house, etc, did such a great job. Many thanks to Team Everycare.

Throughout the time that Everycare looked after the client, they showed excellent commitment and professionalism, and towards the end, their patience and perseverance were highly commendable. I often had to speak on the phone, and the office staff were both cheerful and helpful. At times, there were difficult situations to deal with because of the failing health of the client, but the competency of all staff shone through. The client has now been admitted to a home, but would not have been able to stay so long in his beloved house without the excellence of Everycare.

A flexible and accomodating care company with experienced staff. We have received excellent care, and the team are kind, caring and skilled.

My Mum has been looked after by the wonderful team at Everycare (Mid Sussex) for well over a year now. Mum has late stage Dementia, mobility problems and is now on palliative care. Despite the challenges of the pandemic, three members of staff and the team of carers have showed amazing dedication and care to my Mum during some very difficult and challenging times. Despite Mum's condition, her quality of life has improved and the team are very positive as to how they can make Mum's final months and years as content as possible. One particular carer has done an amazing job, the difference in Mum has been very noticeable and having that ability to understand Mum's needs through body language, as verbal communication is hard at times, has helped Mum immensely with day to day life. Anyone who is thinking about arranging care for a relative, companion or friend, please do not hesitate to give them a call.

For the first 4 or 5 days, the carer was not a good carer. For the rest of the time I had 2 carers and they were excellent and helped me in any way possible.

My wife is really happy with the care service provided by Everycare Mid Sussex. She looks forward to seeing her regular carers, but even when they have time off, the replacement carers are always friendly and efficient - making sure that my wife is comfortable. The carers are always aware of my wife's needs and are careful not to cause her any pain or discomfort.

I asked Everycare to look after my Mum when her mobility and coordination deteriorated. They have been wonderful. The staff are friendly, they make time to talk to Mum as well as sorting out her washing/cleaning needs. They don't appear to rush to leave and update me promptly with any issues. I have also found Everycare very flexible, changing times/dates/frequency whenever asked.

I would recommend to any of my family or friends to use this care company if needed in future years.