Red Rose Care Lancashire

103 Brownedge Road, Lostock Hall, Preston PR5 5AE
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9.5 41 Reviews
  • Red Rose Care Lancashire, Preston
Red Rose Care offers an extensive range of care services to suit older people with both light and extensive needs, as well as adults with learning disabilities and those in need of dementia care.

Live-in care and end-of-life care are also available, all carried out by an experienced and compassionate team keen to make a difference to the lives of clients and their loved ones.

All social and personal care provision is personalised, based on long-term goals and sound research.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £34
  • Weekly Live-in Care Fees: from £1850

Live-in is from £1850 per week
Visiting care rates depend on location and individual needs

These prices are only a guideline, please contact Red Rose Care Lancashire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Richardson Trading Ltd

Person in charge

  • Andrea Roscoe (Manager)

Red Rose Care Lancashire Reviews (41)

Total of 41, showing 41-41
9.5

Red Rose Care Lancashire has a Review Score of 9.5 (9.542) out of 10, based on 29 reviews in the last 2 years. Over all time Red Rose Care Lancashire has 41 reviews.

Overall Experience

  • 26
  • 14
  • 0
  • 0
  • 1

Date Published

41
10
10
29
12

Review from Dee (Daughter of Client) published on 4 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarriots Care came into our lives just as my Dad was going through his worst time. Hallucinations and delusions abound and the ladies of Clarriots Care helped us through it with compassion and professionalism. They not only helped my Dad but helped us as a family. They were everything we were looking
for and having used an other agency, knew what we were definitely not looking for! As a family we at last felt safe and secure that we could leave my Dad in their care and they would do everything they said they would, and they did. I only wished we had used them sooner. We also used them for my Mum who has less care needs than my Dad but still needed looking after, a chat each morning, a friendly face and Clarriots Care did that for us. I cannot thank them enough. I would definitely recommend them to anyone who is looking for a company who actually cares in action, not just in words. Thank you Clarriots, you helped us when we needed it most. x

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.542)

Overview of Review Score

The Review Score of 9.5 (9.542) out of 10 for Red Rose Care Lancashire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Red Rose Care Lancashire is calculated as follows: ( (107 Excellents x 5) + (49 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 166 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Red Rose Care Lancashire is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

Meet the Team (7)

James

James Richardson

Job Title: Managing Director

Joined: 2015

James joined Alastair and Michelle at RRC back in 2015.

Michelle

Michelle Richardson

Job Title: Director of Care

Joined: 2013

Michelle started the business back in 2013.

Alastair

Alastair Richardson

Job Title: Director

Joined: 2013

Alastair started the business back in 2013.

Andrea

Andrea Roscoe

Job Title: Registered Manager

Joined: 2019

Andrea joined RRC in 2019.

Jessica

Jessica Davies

Job Title: Assistant Manager

Joined: 2017

Jess joined RRC in 2017.

Lucy

Lucy Copeland

Job Title: Senior Finance Administrator

Joined: 2013

Lucy joined RRC in 2013.

David

David Southworth

Job Title: HR and Quality Coordinator

Joined: 2021

David joined RRC in 2021.

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