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Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Park Road Business Place, Mansfield Woodhouse, Mansfield NG19 8ER
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper Logo
Top 20 award
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper logo
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper, Mansfield
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper, Mansfield
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper, Mansfield

Rated Outstanding by the CQC in all five areas — Safe, Effective, Caring, Responsive and Well-led (June 2025) — Respectful Care Mansfield and Ashfield provides exceptional home care with compassion, professionalism and discretion. Its personalised support enables people to live safely and independently at home, while benefiting from truly outstanding care.

From personal care and dementia support to companionship, meal preparation and help with everyday living, every service is tailored to...  

Care Provided by Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.96

Respectful Care is committed to creating a person-centered care package for each individual, and their needs.

The tailoring of each care plan will also be tailored around the duration of time needed and preferred.

Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.

The price(s) shown are provided by the agency. Contact Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper for full pricing details and T&Cs.

Contact Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Keeley Riley (Manager)

Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper Reviews (106)

9.7

Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has a Review Score of 9.7 (9.672) out of 10, based on 15 reviews in the last 2 years. Over all time Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Katie P (Client / Service User) published on 17 January 2020 Submitted via Postal Card
Overall Experience

Very happy with all staff, very caring and supportive.

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Review from Arnie C (Client / Service User) published on 24 May 2019 Submitted via Postal Card
Overall Experience

Any problems are being dealt with properly. The overall carer's standard is very high and I wouldn't go to another company.

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Review from Helen C (Daughter of Client) published on 4 March 2019 Submitted via Postal Card
Overall Experience

Excellent caring services, always willing to adapt to care needs.

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Review from Carol W (Friend of Client) published on 12 December 2018 Submitted via Postal Card
Overall Experience

Satisfactory for me. Very caring listening and understanding the problems with the client's care. Sorting out problems with tablet taking to make it as easy as possible. Thank you to all the staff.

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Review from Graham B (Husband of Client) published on 3 September 2018 Submitted via Postal Card
Overall Experience
We get on well with the carers and office staff, they always try to help us if we have a problem. The carers always treat my wife in a caring, dignified and polite manner. My wife has a bad back and if she gets a new carer and they are a little heavy-handed 'just like me' she tells them and they always oblige.

We have been going through some difficult times just lately and everybody, from top to bottom have tried their best to help us out. Thank you.

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Review from Michael M (Brother of Client) published on 22 August 2018 Submitted via Postal Card
Overall Experience

Extremely friendly and helpful when attending review. All aspects of my sister's care was reviewed methodically and sympathetically.

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Review from Robert B (Husband of Client) published on 14 May 2018 Submitted via Postal Card
Overall Experience

Overall the carers are good. However, the different number of carers has increased now to 27 since early December 2017. This subject has been discussed with members of the staff and it was agreed that a small nucleus for example 5 or 6 regular carers for the welfare and wellbeing for my wife who has dementia as well as being badly disabled.

Reply from Scott Marsh, at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your review Robert. We aim to keep the smallest staff teams for clients as much as possible, and this is sometimes very difficult due to sickness, absence, part-time staff, bank staff, evening staff, weekend staff etc. Your comments will be discussed with senior staff to make sure this doesn't happen again.

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Review from Brian C (Client / Service User) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Great company that look after me.

Reply from Scott Marsh, at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words Brian.

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Treated with Dignity
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Review from Howard B (Husband of Client) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Carers are usually respectful and helpful. Generally on time.

Reply from Scott Marsh, at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words Howard.

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Management
Treated with Dignity
Value for Money
Review from Josie H (Wife of Client) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Lovely carers that look after my husband.

Reply from Scott Marsh, at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words Josie.

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Value for Money
Review from S B (Daughter of Client) published on 11 May 2018 Submitted via Postal Card
Overall Experience

We were very impressed by all of the staff and how professional the company is. Everyone is lovely, especially to mum.

Reply from Scott Marsh, at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from T F (Son of Client) published on 2 April 2018 Submitted via Postal Card
Overall Experience

Mother very happy with this service. Well done.

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Review from Lorna C (Wife of Client) published on 2 April 2018 Submitted via Postal Card
Overall Experience

Been very happy with all the carers who have been to look after my husband in the past six months.

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Review from Joan C (Client / Service User) published on 23 March 2018 Submitted via Postal Card
Overall Experience

Satisfied with carers.

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Review from Duncan M (Client / Service User) published on 15 March 2018 Submitted via Postal Card
Overall Experience

Gives me something to look forward to. I know someone is coming to support me if I need it. Don't always just do what is expected - some go above and beyond.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind comments Duncan. Your feedback will be passed onto our staff.

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Management
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Value for Money
Review from C J B (Client / Service User) published on 15 March 2018 Submitted via Postal Card
Overall Experience

I am really happy with the service and the carers.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind comments Celia. Your feedback will be passed on to our staff.

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Value for Money
Review from Thelma S (Daughter of Client) published on 15 March 2018 Submitted via Postal Card
Overall Experience

Very good, friendly, kind and caring service provided for mum.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind comments Thelma. Your feedback will be passed on to our staff.

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Management
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Value for Money
Review from J H (Friend of Client) published on 9 March 2018 Submitted via Postal Card
Overall Experience

Your carers do a wonderful job.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathryn (Daughter of Client) published on 9 March 2018 Submitted via Website
Overall Experience

The carers have helped make my elderly parents feel important and interesting again. The admin team have worked hard to provide consistent times and familiar faces for each visit.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words Robert. Your feedback will be passed onto our client team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mollie B (Daughter of Client) published on 9 March 2018 Submitted via Postal Card
Overall Experience
We are extremely happy with the service provided to mum and the carers are always very helpful, cheerful and contact me if any problems.

Mum also very happy with carers.

Reply from Scott Marsh, CEO at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper

Thank you for your kind words Joyce. Your feedback will be passed onto our client team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2025
Overall Outstanding
  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper.

Awards / Recognitions (14)

Meet the Team (5)

Keeley Riley Job Title: Registered Care Manager Joined: 2016
Keeley Riley

Registered Care Manager Keeley Riley is passionate and focused on ensuring all clients that use the service receive high-quality, person-centred care.

Working in the care sector for over ten years gives Keeley the knowledge and experience to drive compassion and exceptional standards through the core of Respectful Care, promoting independence and positive outcomes for individuals

“Our clients will always remain at the heart of our service and the centre of everything we do, and we are fully committed to delivering our ‘Outstanding’ in Caring services as rated by The Care Quality Commission.

Keeley holds a Level 5 in Management and Leadership for Health and Social Care.

Eloise King Job Title: Deputy Manager Joined: 2018
Eloise King

Eloise joined Respectful Care in January 2018, and in this time she has progressed to mentor, Client Team Leader, Client Relationship Manager and now Deputy Manager.

Being a strong advocate for clients and enforcing high standards makes Eloise and her role as Deputy Manager, exceptional.

Eloise started working in care settings at the age of 15 and holds the care industry close to her heart saying, “it’s all I ever want to know”.

Care is Eloise’s Passion, and strongly believes, everyone has the right to truly personalised care.

Eloise is currently working towards her Level 5 in Management and Leadership for Health and Social Care.

Adam Clements Job Title: Training Manager Joined: 2018
Adam Clements

Adam, Respectful Care’s Training Manager is committed and focused on delivering company training to the highest quality, creating a safe, caring service.

New members of staff have compassion and knowledge embedded into their role through Adam's exceptional training skills.

Adam has worked in the care sector for over 4 years as a care and support worker, prior to his training role. Having this care knowledge, as well as training qualities, makes Adam the perfect candidate to drive compassion into staff training and the heart of the service.

Branka Balantic Job Title: Client Relationship Manager Joined: 2019
Branka Balantic

Branka joined Respectful Care in September 2019 bringing a wealth of care experience with her from her previous roles as a Registered Care Manager.

Our role as Client Relationship Manager made Branka the perfect candidate to utilise high-quality skills. Branka has vowed to ensure her role is client and staff focused by listening and acting on feedback to positively enhance our care provision and embed high standards.

Branka says “I want to be able to give our clients a personal experience all the way through their journey with Respectful Care. Knowing that you have someone to reach out to gives it that personal touch, and I will commit to supporting clients and staff in the Ashfield area to the very best of my ability”.

Branka holds a Level 5 in Management and Leadership for Health and Social Care.

Sally Wells Job Title: Recruitment Manager and Mental Health First Aider Joined: 2013
Sally Wells

Sally Wells, Respectful Care’s Recruitment Manager and Mental First Aider has been with the company for many years and is an invaluable asset to staff and clients by utilising her previous Registered Care Manager role, with her current role.

Understanding the pressures of daily living, whilst also understanding the care industry in great depth makes Sally a tower of strength when supporting new and existing staff.

Staff and others often reach out to Sally for support due to her kind, calming and caring nature.

Sally holds various qualifications in Health and Social Care but holding a Mental First Aider qualification makes this combination of qualities a ‘golden role’ for both staff and clients.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper to verify any information. View our terms and conditions. Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has an Enhanced Service - more info.