Right at Home (Mid Hampshire)

We can not thank all the staff at Right at Home enough for the support and care my mum and the family received. The live in carer was so good at caring for mum , we had no worries as to how she was being looked after . All the staff were very professional, helpful and supportive, we would have no problems recommending them as a company to provide care for your loved ones .

Excellent.

A kind caring person who brings sunshine's into my house.

We receive very good service ay all times. Staff are very friendly and helpful and it makes a huge difference. The office are most helpful too and the service is well worth the cost. We would recommend it to anybody.

I cannot rate this care company highly enough in terms of its professionalism, excellent communication and the obvious care and empathy the managers have for all their clients and staff. In terms of the carers themselves, my mother always looks forward to seeing them and is animated and stimulated by their company. They are warm, friendly, totally reliable and vigilant. As a family, we feel blessed to have such wonderful carers looking after our mum.

She has now moved to a local care home because of increasing frailty, but we think that the input of the Right at Home Staff in the preceding months all helped to pave the way for a successful transfer. Many thanks for all you did.

Despite their challenges, Mum & Dad are safe and well in their own home and look forward to their daily visit.

My mum particularly likes the Right at Home lunches and newsletters.

The love and care shown to the client and the family is superb.

My son adores "his ladies" and loves to show this by giving them cuddles which they all vie for. Best agency ever.

A happy service with a feeling of comfort, safety and friendship.

It was great that they got Mum out to the lunch club at Christmas, I am hoping this will continue.

We had Right at Home (Mid Hampshire) come in for an hour a day to help my mother after a stay in hospital. It was such a successful experience that we continued the arrangement for four years until my parents moved to another location. Right at Home carers were wonderful and were soon welcomed into the home, despite some initial reluctance from my parents to accept help! They were also always a pleasure to deal with. My family couldn't recommend them strongly enough and will always be grateful for everything they did.

If you need a reliable, caring and considerate care company then look no further. My mother-in-law has been using Right At Home for more than a year now and she’s really grasped the importance of having the carers come in and help with her needs. Getting used to a carer coming in can be difficult but essential and we fully recommend this company. They also involve them with coffee mornings and lunches with music and dancing, even give lifts to and from the event! Huge help to our family.

We have been delighted with Right at Home. From the initial contact & super enthusiastic 1st meeting which exhibited a complete understanding of what was important to us. The flexibility when Mum was admitted to the hospital (importantly only charging for only 48 hours rather than 28 days with other providers) was invaluable at a stressful time. All of the carers are kind, prompt and super diligent. The staff in the office couldn’t be more efficient. Nothing is too much trouble. Highly recommended!

We are so pleased that Right At Home was recommended to us.

I am a young user of Right at Home because I need some care help whilst at university because I am sensory impaired. The carers come in to see me at my student accommodation and help with things like cooking, shopping and some personal care. I really love the carers at Right at Home, they make me feel like family and they feel like family to me. Sometimes when I have no lectures for a day they might be the only people I see, so I look forward to seeing them and they are so kind, caring, funny and understanding, and they make me laugh too. They are really good listeners and help me when I am stressed and really supported me when I was anxious about my first exams. I actually miss them when I come home. I also like that some of them are near my age, so they understand me and we can talk about similar things. All the carers are so kind and treat me so well. Thank you to all at Right at Home, you are great! ????

I can’t express my gratitude enough for the ladies at Right at Home. The transfer from another care company was seamless. Their attention to detail was exemplary and the care package for my aunt was perfect. The Manger kept me up to date whenever necessary regularly in her own personal time. I couldn’t have managed without her or her commendable team. My aunt enjoyed having her ‘well paired’ live-in companion. Right at Home treated her as if she was their own. Thought they were all marvellous. She was thoroughly spoilt with the individual attention and she loved that! The happiest 94 yr old lady laughing and enjoying a glass of wine at the local pub and I didn’t even know she liked Chardonnay! She’d be seen being pushed in her wheelchair around the local roads by her devoted companion. Dedication, compassion, professionalism and the most kindest, caring company you could ever have the pleasure of working with. At least my aunt had a zest for life encouraged by the Manager's fantastic team until she passed. A very happy soul.

I cannot recommend the services of Right at Home enough. We have had two occasions where we have required their assistance. Firstly with my dad who suffered from MND and then more recently with my mum as her health deteriorated. We had no hesitation in calling them back for mum. On both occasions, their service has been first class with an excellent feedback process and great communication. They have helped us cope with two very challenging situations and we will be forever grateful for their kindness and professionalism.

More importantly, my mother's experience with the attending staff and the support provided has been good in all aspects, so not only the physical but the social well-being as well.