Right at Home (Mid Hampshire) offers compassionate and professional care services tailored to meet the unique needs of each individual in the comfort of their own home. The team is dedicated to understanding each person’s preferences and requirements, ensuring that care plans are personalised to provide the best possible support, including emotional and moral assistance.
The company prides itself on its commitment to quality, with all care professionals fully vetted through...
Right at Home (Mid Hampshire) offers compassionate and professional care services tailored to meet the unique needs of each individual in the comfort of their own home. The team is dedicated to understanding each person’s preferences and requirements, ensuring that care plans are personalised to provide the best possible support, including emotional and moral assistance.
The company prides itself on its commitment to quality, with all care professionals fully vetted through a comprehensive training and orientation process to ensure they meet the highest standards.
The services are designed to assist with daily tasks that may have become more challenging, while promoting independence and empowering individuals to live life to the fullest.
Right at Home (Mid Hampshire) focuses on delivering regulated, high-quality care, fostering meaningful and lasting relationships with those they support. This commitment is reflected in their Outstanding rating from the Care Quality Commission (November 2021) and a perfect 10 rating on Homecare.co.uk (February 2025).
Care Services:
Right at Home (Mid Hampshire) provides personalised care that is flexible to meet individual needs, whether a short visit or 24-hour live-in care is required. Their range of services includes companionship, personal care, and fully managed live-in support.
Key Information:
- A minimum of 2 hours of care per week.
- A minimum call time of 30 minutes.
- 2 weeks' notice is required to cancel a care package after the cooling-off period.
- 48 hours' notice is kindly requested for cancelling individual visits.
Right at Home (Mid Hampshire) is always ready to offer support, care, and companionship whenever needed.
Care Provided by Right at Home (Mid Hampshire)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£42 - £44
Weekly Live-in Care
£1,600 - £1,900
We provide high-quality regulated care with a minimum of 30-minute visits and personalised support. Care packages require a minimum of two hours per week. After the cooling-off period, two weeks’ notice is needed to cancel a care package, while 48 hours’ notice is requested to cancel individual visits. In the event of a hospital stay, we only charge for 48 hours of care post-admission, ensuring a fair and flexible approach.
The price(s) shown are provided by the agency. Contact Right at Home (Mid Hampshire) for full pricing details and T&Cs.
Contact Right at Home (Mid Hampshire) to get a personalised quote:
Right at Home (Mid Hampshire) has a Review Score of 9.7 (9.683) out of 10, based on 10 reviews in the last 2 years. Over all time Right at Home (Mid Hampshire) has 79 reviews.
Reviewer Connection to Right at Home (Mid Hampshire)
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Showing 79 reviews matching selected criteria
Review from Sami E (Regular Volunteer) published on 15 August 2018 Submitted via Website•
Overall Experience
It's very worrying that there are so many care agencies, carers etc., that actually forget the whole picture and forget the main ingredient which is to care - The manager has a passion and experience which easily transfers to his team.
Thank you to him and Right at Home mid Hampshire. Keeping...
It's very worrying that there are so many care agencies, carers etc., that actually forget the whole picture and forget the main ingredient which is to care - The manager has a passion and experience which easily transfers to his team.
Thank you to him and Right at Home mid Hampshire. Keeping the care in the carers.
↩Reply from Nick Turner, at Right at Home (Mid Hampshire)
Thank you for your kind review.
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Review from J K (Wife of Client) published on 2 August 2018 Submitted via Postal Card•
Overall Experience
My husband has been treated with warmth and dignity in the time he has been cared for by your company. The carers are always prompt and reliable, nothing is too much trouble for them. I value their kindness and support very much.
My husband has been treated with warmth and dignity in the time he has been cared for by your company. The carers are always prompt and reliable, nothing is too much trouble for them. I value their kindness and support very much.
↩Reply from Nick Turner, at Right at Home (Mid Hampshire)
Thank you so much for your very kind review.
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Review from Geoffrey P (Husband of Client) published on 18 July 2018 Submitted via Review Postal Card•
Overall Experience
The care my wife received was simply excellent. The focus was very much on her needs and how best to meet them. The carers were highly professional but managed to combine this with warmth, kindness and, increasingly, friendship. Right at Home helped to make my wife's final months far more positive...
The care my wife received was simply excellent. The focus was very much on her needs and how best to meet them. The carers were highly professional but managed to combine this with warmth, kindness and, increasingly, friendship. Right at Home helped to make my wife's final months far more positive than they might otherwise have been. We owe a considerable debt to all the company's staff who dealt with us.
↩Reply from Nick Turner, at Right at Home (Mid Hampshire)
Thank you for such a kind and warm review.
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Review from E A (Wife of Client) published on 11 July 2018 Submitted via Review Postal Card•
Overall Experience
I was very satisfied with the help and care taken with my husband. The carers were very pleasant and couldn't do enough.
I was very satisfied with the help and care taken with my husband. The carers were very pleasant and couldn't do enough.
↩Reply from Nick Turner, at Right at Home (Mid Hampshire)
Many thanks for your kind review and it was a pleasure to be able to help.
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Review from Heather C (Daughter of Client) published on 3 July 2018 Submitted via Website•
Overall Experience
I always found the staff at Right at Home really caring and responsive - the carers who visited my mum were always happy to accommodate her wishes, and would often go out of their way to make sure she was comfortable. The office staff were proactive and able to offer solutions, including responding...
I always found the staff at Right at Home really caring and responsive - the carers who visited my mum were always happy to accommodate her wishes, and would often go out of their way to make sure she was comfortable. The office staff were proactive and able to offer solutions, including responding quickly to health emergencies or needs for extra cover. Mum had a number of different carers over her time, but all were friendly, seemed happy to be there, and treated her with respect.
↩Reply from Nick Turner, at Right at Home (Mid Hampshire)
Thank you H, your mother was one of our longstanding clients who brought much joy to our lives. She always kept that wicked sense of humour - what a force of nature she was! Kind regards.
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Review from John M (Son of Client) published on 4 April 2018 Submitted via Website•
Overall Experience
My parents (in their late 90s) wanted to continue living at home, but were finding the daily round of chores increasingly onerous. Since December Right at Home carers have been coming for an hour or so every day to help with every day matters like cleaning, cooking and shopping. This help is much...
My parents (in their late 90s) wanted to continue living at home, but were finding the daily round of chores increasingly onerous. Since December Right at Home carers have been coming for an hour or so every day to help with every day matters like cleaning, cooking and shopping. This help is much appreciated by my parents and it has improved their quality of life enormously. We are impressed how quickly Right at Home were able to act when first needed, and how flexible they have been since in matching their hours to my parents changing needs. Thank You.
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Review from Edward K (Client / Service User) published on 30 January 2018 Submitted via Review Postal Card•
Overall Experience
My wife and I are very very happy and impressed with the service provided. Everyone from the office staff to carers are friendly, cheerful and very efficient. Without their help, I would not be able to be at home, for which we are very grateful.
My wife and I are very very happy and impressed with the service provided. Everyone from the office staff to carers are friendly, cheerful and very efficient. Without their help, I would not be able to be at home, for which we are very grateful.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for your very kind remarks. Our staff love looking after you too!
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Review from Mandy H (Daughter of Client) published on 9 November 2017 Submitted via Website•
Overall Experience
The care my father received from Right at Home (Mid-Hampshire) was extraordinary. The care, compassion and degree of commitment given to my father by everyone we came in contact with far exceeded our expectations. My father was cared for by their amazing team from February to August, the last 6...
The care my father received from Right at Home (Mid-Hampshire) was extraordinary. The care, compassion and degree of commitment given to my father by everyone we came in contact with far exceeded our expectations. My father was cared for by their amazing team from February to August, the last 6 months of his life as it turned out.
We will be forever grateful for the ease it provided to him, and by extension to all of us in the family over this difficult time.
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Review from Dawn W (Daughter of Client) published on 5 September 2017 Submitted via Review Postal Card•
Overall Experience
I have been a full-time carer for my dad for 5 years. During this time I have been assigned several different care providers by adult services. Right at Home provide the best overall care so far. We've had good care workers on the whole, however, all the other providers were hopeless at management...
I have been a full-time carer for my dad for 5 years. During this time I have been assigned several different care providers by adult services. Right at Home provide the best overall care so far. We've had good care workers on the whole, however, all the other providers were hopeless at management and administration.
This really does add a lot of stress to an already stressful life! Right at Home management and administration is excellent. Our regular care worker is so good with my dad - she stimulates him and he looks forward to seeing her - a minor miracle!
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
This is a very kind review and we really appreciate it - thank you.
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Review from W I (Client / Service User) published on 18 April 2017 Submitted via Review Postal Card•
Overall Experience
Care and support with washing and dressing. Have gone from non-weight bearing to fully walking with a frame.
Also, physio exercises are overseen.
Care and support with washing and dressing. Have gone from non-weight bearing to fully walking with a frame.
Also, physio exercises are overseen.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for your very kind review.
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Review from Wendy J B (Client / Service User) published on 11 April 2017 Submitted via Review Postal Card•
Overall Experience
Care and kindness exceptional. Observation and knowledge and patience excellent. Conversation relevant to current times and local events brilliant. A great company who I never forget to mention when talking to my friends and relevant family members.
Care and kindness exceptional. Observation and knowledge and patience excellent. Conversation relevant to current times and local events brilliant. A great company who I never forget to mention when talking to my friends and relevant family members.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for your kind review.
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Review from Patricia B (Wife of Client) published on 22 November 2016 Submitted via Review Postal Card•
Overall Experience
After 2 years and 3 agencies, my husband and I have at long last found an ideal agency for his care. All carers are kind, considerate and very well trained. They all treat my husband (who is tetraplegic) with compassion, dignity and respect. He says "he feels like a human being again". The...
After 2 years and 3 agencies, my husband and I have at long last found an ideal agency for his care. All carers are kind, considerate and very well trained. They all treat my husband (who is tetraplegic) with compassion, dignity and respect. He says "he feels like a human being again". The administration staff are always efficient. Any queries are dealt with immediately and they all have the time to listen to me as my husband's carer.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for this kind review - and it's a pleasure to know you both and to be able to look after your husband.
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Review from Angie (Daughter of Client) published on 9 August 2016 Submitted via Review Postal Card•
Overall Experience
My experience with Right at Home has been amazing, all the staff are friendly, kind, helpful and professional with my father. I can honestly say this is probably the best care company and I would highly recommend them.
My experience with Right at Home has been amazing, all the staff are friendly, kind, helpful and professional with my father. I can honestly say this is probably the best care company and I would highly recommend them.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for your kind response, it's a pleasure to work with this client.
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Review from Joan N (Partner of Client) published on 1 June 2016 Submitted via Review Postal Card•
Overall Experience
Excellent service. All carers are kind, caring and polite. All visits are punctual and are not rushed.
Excellent service. All carers are kind, caring and polite. All visits are punctual and are not rushed.
↩Reply from Nick Turner, Managing Director at Right at Home (Mid Hampshire)
Thank you for your kind review Kind regards Nick Turner
Managing Director
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Review from Elizabeth M (Wife of Client) published on 15 April 2016 Submitted via Review Postal Card•
Overall Experience
The care and support that I have received from both management and staff has made a great difference to my husband's well being and taken a great deal of pressure from me. I would recommend Right at Home 100%.
The care and support that I have received from both management and staff has made a great difference to my husband's well being and taken a great deal of pressure from me. I would recommend Right at Home 100%.
↩Reply from Nick Turner, Managing Director at Right at Home (Mid Hampshire)
We are very pleased to be caring for this client, providing what we can for this close and loving family. They are an encouragement to all of us and out staff love spending time with them. Thanks for this kind review.
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Review from N R (Daughter of Client) published on 18 February 2016 Submitted via Review Postal Card•
Overall Experience
The staff at Right at Home are friendly, efficient, understanding and listen to my dad. He likes to chat to them and they take the time to do so. They are competent at their job. They have been looking after dad since last May.
He is very happy with them. They are helping dad stay at home as...
The staff at Right at Home are friendly, efficient, understanding and listen to my dad. He likes to chat to them and they take the time to do so. They are competent at their job. They have been looking after dad since last May.
He is very happy with them. They are helping dad stay at home as long as he can.
↩Reply from Nick Turner, Managing Director at Right at Home (Mid Hampshire)
Thank you for your kind review. This client is dear to our hearts and our staff actually put in requests to go and see him! I also get to see him once a week.
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Review from B H (Wife of Client) published on 8 February 2016 Submitted via Review Postal Card•
Overall Experience
Whilst Right at Home were only with us a short time before my husband died they were brilliant with him. They treated him with respect and dignity and from the start he was able to swallow his tablets whole and not ground-up and peg fed as before. There was no shouting or aggressive behaviour - in...
Whilst Right at Home were only with us a short time before my husband died they were brilliant with him. They treated him with respect and dignity and from the start he was able to swallow his tablets whole and not ground-up and peg fed as before. There was no shouting or aggressive behaviour - in fact he was laughing and chatting with them, something he hadn't done for the last year.
He was also starting to think and plan about the future. I only wish that I had found Right at Home much sooner for I'm sure that with their care the outcome would have been so much different. He would have still been alive today and getting his life back. If you need carers go to Right at Home, you will not be disappointed. They are kind, caring, sensible, practicable people who have an excellent ability to handle people and use their common sense.
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Review from Carol R (Daughter of Client) published on 3 December 2015 Submitted via Review Postal Card•
Overall Experience
Right at Home have been assisting as carers to my parents for the last seven months. I have been extremely happy with the care provided supported by excellent communication. The carers have been very friendly and helpful and nothing has been too much trouble. They have always treated my parents...
Right at Home have been assisting as carers to my parents for the last seven months. I have been extremely happy with the care provided supported by excellent communication. The carers have been very friendly and helpful and nothing has been too much trouble. They have always treated my parents with dignity and respect.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Carol has been the most caring daughter to her parents which has made it much easier for us to provide the care needed. Thank you for this kind review.
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Review from Arif F (Son of Client) published on 17 November 2015 Submitted via Review Postal Card•
Overall Experience
I am very happy with the service and professionalism. I have had very bad experiences with other care agencies and understand the frustration and distrust people have with care agencies. Right at Home are opposite, providing good care with my father, encouraging him to walk and keep clean,...
I am very happy with the service and professionalism. I have had very bad experiences with other care agencies and understand the frustration and distrust people have with care agencies. Right at Home are opposite, providing good care with my father, encouraging him to walk and keep clean, communicating with me clearly and giving good advice.
↩Reply from Nick Turner, MD at Right at Home (Mid Hampshire)
Thank you for the kind review and we will be letting our caregivers know how highly they are valued.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2021
Overall Outstanding
CaringOutstanding
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
25 Sep 2024
Right at Home Mid Hampshire's 'Tin Full of Wishes' Program Makes a Memorable Comeback On 18th September 2024, Right at Home Mid Hampshire celebrated the relaunch of their 'Tin Full...
25 Sep 2024
Right at Home Mid Hampshire's 'Tin Full of Wishes' Program Makes a Memorable Comeback On 18th September 2024, Right at Home Mid Hampshire celebrated the relaunch of their 'Tin Full...
There are no accreditations posted yet for Right at Home (Mid Hampshire).
Meet the Team (8)
Nick TurnerJob Title Managing DirectorJoined 2014
Nick Turner trained and practised as a designer and furniture maker for over 30 years, visiting clients and producing unique bespoke solutions for...
Nick Turner trained and practised as a designer and furniture maker for over 30 years, visiting clients and producing unique bespoke solutions for their needs. It then became time to manage the care of a close relative, and a few years later he was able to apply these skills to starting a high-quality care company.
Having also been involved in voluntary visiting for over 40 years, he is committed to the delivery of care that is passionately compassionate, defining itself in first-class client-centred care. The company is also equally committed to providing the same caring approach to all members of the team in order to provide a well-paid, safe and happy working environment.
He is committed to providing the best advice and resources to clients and their relatives, on the basis that everyone deserves to be treated well and retain their dignity and independence, when in need.
Nick is also keen to contribute more widely and so sits on the board of Hampshire Domiciliary Care Providers, Hampshire Safeguarding Adults Board, Chandler’s Ford and Hiltingbury Dementia Action Group and continues to make links where he can best contribute.
He spends his free time with his wife, children, dogs and other animals, DIY, travel, walking and boating.
To contact Nick directly, you can email or call the office.
Shannon HainesJob Title Registered ManagerJoined 2019
My name is Shannon, I started with the company as a Caregiver in January 2019. As soon as I became a Caregiver after my first child, I knew that this...
My name is Shannon, I started with the company as a Caregiver in January 2019. As soon as I became a Caregiver after my first child, I knew that this was the industry for me, it is truly one of the most rewarding jobs.
In August 2020, I gained my registration from the CQC as a registered manager for Right at Home Mid Hants. I thoroughly enjoy my role and aspire to grow with the company. I love being able to provide care for people when they need us the most and ensuring the quality of care is to a standard I would provide to my own Family.
I live with my Husband Kieran and we have two beautiful children, Isla and Tommy who are my whole world.
Yasmin HowardJob Title Deputy Manager - Scheduling & FinanceJoined 2017
I started working for Right at Home as a Caregiver and now multi-task in the office doing finance and scheduling and supporting Shannon with the...
I started working for Right at Home as a Caregiver and now multi-task in the office doing finance and scheduling and supporting Shannon with the day-to-day operations of the company. My ultimate goal every day is to ensure we are providing the best care that we can, to our highly valued clients.
I live with my husband John, and two children Billy and Jackson. We love to spend as much time as possible with them my family, and going on holiday.
Chloe BaptisteJob Title Service Quality ManagerJoined 2019
I started my career with Right at Home in October 2019 as Field Care Supervisor. Prior to this, I had worked 6 years in the field running a project...
I started my career with Right at Home in October 2019 as Field Care Supervisor. Prior to this, I had worked 6 years in the field running a project for vulnerable adults with autism, learning disabilities and mental health problems. Right at Home shares the strong morals and values that I hold dear to my heart which enable us to provide top quality genuine care to our amazing clients. I love interacting with people on a face to face basis and am the person who cannot say no to a package of care!
I have a very close family and friend network and enjoy spending as much free time with my loved ones as possible. I have a French bulldog called Mac who I love fussing over and spoiling!
Samuel WattsJob Title Marketing CoordinatorJoined 2024
Sam leads our community outreach and communications, sharing the heart of what we do across social media, events, and local partnerships. He's passionate about connecting families with the support they need.
Sarah PhillipsJob Title Recruitment CoordinatorJoined 2020
Sarah is the friendly face behind our recruitment process. She carefully selects and supports the right CareGivers to join our team, making sure every new starter shares our values and commitment to quality care.
Julie HarrisJob Title Training CoordinatorJoined 2021
Julie ensures every CareGiver is confident and well-prepared. From induction to ongoing development, she leads our training with care, compassion and a deep understanding of what great care looks like.
Grace MitchellJob Title Compliance CoordinatorJoined 2019
Grace keeps everything running smoothly behind the scenes. She makes sure we meet the highest standards in safety, quality and compliance, so our Clients can trust in the care they receive every day.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Mid Hampshire) to verify any information. View our terms and conditions. Right at Home (Mid Hampshire) has an Enhanced Service -what an Enhanced Service includes.
