





Right at Home (Mid Hampshire) offers compassionate and professional care services tailored to meet the unique needs of each individual in the comfort of their own home. The team is dedicated to understanding each person’s preferences and requirements, ensuring that care plans are personalised to provide the best possible support, including emotional and moral assistance.
The company prides itself on its commitment to quality, with all care professionals fully vetted through...
Care Provided by Right at Home (Mid Hampshire)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £42 - £44
- Weekly Live-in Care Fees: £1,600 - £1,900
- 30 Minute Visiting Care Fees: £31.50 - £35.20
We provide high-quality regulated care with a minimum of 30-minute visits and personalised support. Care packages require a minimum of two hours per week. After the cooling-off period, two weeks’ notice is needed to cancel a care package, while 48 hours’ notice is requested to cancel individual visits. In the event of a hospital stay, we only charge for 48 hours of care post-admission, ensuring a fair and flexible approach.
Contact Right at Home (Mid Hampshire) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Shannon Haines (Registered Manager)
Right at Home (Mid Hampshire) Reviews (77)
Right at Home (Mid Hampshire) has a Review Score of 9.7 (9.745) out of 10, based on 11 reviews in the last 2 years.
Over all time Right at Home (Mid Hampshire) has 77 reviews.
The care my wife received was simply excellent. The focus was very much on her needs and how best to meet them. The carers were highly professional but managed to combine this with warmth, kindness and, increasingly, friendship. Right at Home helped to make my wife's final months far more positive than they might otherwise have been. We owe a considerable debt to all the company's staff who dealt with us.
Thank you for such a kind and warm review.
I was very satisfied with the help and care taken with my husband. The carers were very pleasant and couldn't do enough.
Many thanks for your kind review and it was a pleasure to be able to help.
I always found the staff at Right at Home really caring and responsive - the carers who visited my mum were always happy to accommodate her wishes, and would often go out of their way to make sure she was comfortable. The office staff were proactive and able to offer solutions, including responding quickly to health emergencies or needs for extra cover. Mum had a number of different carers over her time, but all were friendly, seemed happy to be there, and treated her with respect.
Thank you H, your mother was one of our longstanding clients who brought much joy to our lives. She always kept that wicked sense of humour - what a force of nature she was! Kind regards.
My parents (in their late 90s) wanted to continue living at home, but were finding the daily round of chores increasingly onerous. Since December Right at Home carers have been coming for an hour or so every day to help with every day matters like cleaning, cooking and shopping. This help is much appreciated by my parents and it has improved their quality of life enormously. We are impressed how quickly Right at Home were able to act when first needed, and how flexible they have been since in matching their hours to my parents changing needs. Thank You.
My wife and I are very very happy and impressed with the service provided. Everyone from the office staff to carers are friendly, cheerful and very efficient. Without their help, I would not be able to be at home, for which we are very grateful.
Thank you for your very kind remarks. Our staff love looking after you too!
We will be forever grateful for the ease it provided to him, and by extension to all of us in the family over this difficult time.
I have been a full-time carer for my dad for 5 years. During this time I have been assigned several different care providers by adult services. Right at Home provide the best overall care so far. We've had good care workers on the whole, however, all the other providers were hopeless at management and administration.
This really does add a lot of stress to an already stressful life! Right at Home management and administration is excellent. Our regular care worker is so good with my dad - she stimulates him and he looks forward to seeing her - a minor miracle!
This is a very kind review and we really appreciate it - thank you.
Have gone from non-weight bearing to fully walking with a frame.
Also, physio exercises are overseen.
Thank you for your very kind review.
Care and kindness exceptional. Observation and knowledge and patience excellent. Conversation relevant to current times and local events brilliant. A great company who I never forget to mention when talking to my friends and relevant family members.
Thank you for your kind review.
After 2 years and 3 agencies, my husband and I have at long last found an ideal agency for his care. All carers are kind, considerate and very well trained. They all treat my husband (who is tetraplegic) with compassion, dignity and respect. He says "he feels like a human being again". The administration staff are always efficient. Any queries are dealt with immediately and they all have the time to listen to me as my husband's carer.
Thank you for this kind review - and it's a pleasure to know you both and to be able to look after your husband.
My experience with Right at Home has been amazing, all the staff are friendly, kind, helpful and professional with my father. I can honestly say this is probably the best care company and I would highly recommend them.
Thank you for your kind response, it's a pleasure to work with this client.
Excellent service. All carers are kind, caring and polite. All visits are punctual and are not rushed.
Kind regards
Nick Turner
Managing Director
The care and support that I have received from both management and staff has made a great difference to my husband's well being and taken a great deal of pressure from me. I would recommend Right at Home 100%.
We are very pleased to be caring for this client, providing what we can for this close and loving family. They are an encouragement to all of us and out staff love spending time with them. Thanks for this kind review.
He likes to chat to them and they take the time to do so. They are competent at their job.
They have been looking after dad since last May.
He is very happy with them. They are helping dad stay at home as long as he can.
Thank you for your kind review. This client is dear to our hearts and our staff actually put in requests to go and see him! I also get to see him once a week.
He was also starting to think and plan about the future. I only wish that I had found Right at Home much sooner for I'm sure that with their care the outcome would have been so much different. He would have still been alive today and getting his life back. If you need carers go to Right at Home, you will not be disappointed. They are kind, caring, sensible, practicable people who have an excellent ability to handle people and use their common sense.
Right at Home have been assisting as carers to my parents for the last seven months. I have been extremely happy with the care provided supported by excellent communication. The carers have been very friendly and helpful and nothing has been too much trouble. They have always treated my parents with dignity and respect.
Carol has been the most caring daughter to her parents which has made it much easier for us to provide the care needed. Thank you for this kind review.
I am very happy with the service and professionalism. I have had very bad experiences with other care agencies and understand the frustration and distrust people have with care agencies. Right at Home are opposite, providing good care with my father, encouraging him to walk and keep clean, communicating with me clearly and giving good advice.
Thank you for the kind review and we will be letting our caregivers know how highly they are valued.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2021- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Wednesday 25 Sep 2024Right at Home Mid Hampshire's 'Tin Full of Wishes' Program Makes a Memorable Comeback On 18th September 2024, Right at Home Mid Hampshire celebrated the relaunch of their 'Tin Full...
- Posted: Wednesday 25 Sep 2024Right at Home Mid Hampshire's 'Tin Full of Wishes' Program Makes a Memorable Comeback On 18th September 2024, Right at Home Mid Hampshire celebrated the relaunch of their 'Tin Full...
Awards / Recognitions (10)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home UKDate: Wednesday 31 May 2023
Meet the Team (8)
Nick Turner trained and practised as a designer and furniture maker for over 30 years, visiting clients and producing unique bespoke solutions for their needs. It then became time to manage the care of a close relative, and a few years later he was able to apply these skills to starting a high-quality care company.
Having also been involved in voluntary visiting for over 40 years, he is committed to the delivery of care that is passionately compassionate, defining itself in first-class client-centred care. The company is also equally committed to providing the same caring approach to all members of the team in order to provide a well-paid, safe and happy working environment.
He is committed to providing the best advice and resources to clients and their relatives, on the basis that everyone deserves to be treated well and retain their dignity and independence, when in need.
Nick is also keen to contribute more widely and so sits on the board of Hampshire Domiciliary Care Providers, Hampshire Safeguarding Adults Board, Chandler’s Ford and Hiltingbury Dementia Action Group and continues to make links where he can best contribute.
He spends his free time with his wife, children, dogs and other animals, DIY, travel, walking and boating.
To contact Nick directly, you can email or call the office.
In August 2020, I gained my registration from the CQC as a registered manager for Right at Home Mid Hants. I thoroughly enjoy my role and aspire to grow with the company. I love being able to provide care for people when they need us the most and ensuring the quality of care is to a standard I would provide to my own Family.
I live with my Husband Kieran and we have two beautiful children, Isla and Tommy who are my whole world.
I started working for Right at Home as a Caregiver and now multi-task in the office doing finance and scheduling and supporting Shannon with the day-to-day operations of the company. My ultimate goal every day is to ensure we are providing the best care that we can, to our highly valued clients.
I live with my husband John, and two children Billy and Jackson. We love to spend as much time as possible with them my family, and going on holiday.
I started my career with Right at Home in October 2019 as Field Care Supervisor. Prior to this, I had worked 6 years in the field running a project for vulnerable adults with autism, learning disabilities and mental health problems. Right at Home shares the strong morals and values that I hold dear to my heart which enable us to provide top quality genuine care to our amazing clients. I love interacting with people on a face to face basis and am the person who cannot say no to a package of care!
I have a very close family and friend network and enjoy spending as much free time with my loved ones as possible. I have a French bulldog called Mac who I love fussing over and spoiling!
Sam leads our community outreach and communications, sharing the heart of what we do across social media, events, and local partnerships. He's passionate about connecting families with the support they need.
Sarah is the friendly face behind our recruitment process. She carefully selects and supports the right CareGivers to join our team, making sure every new starter shares our values and commitment to quality care.
Julie ensures every CareGiver is confident and well-prepared. From induction to ongoing development, she leads our training with care, compassion and a deep understanding of what great care looks like.
Grace keeps everything running smoothly behind the scenes. She makes sure we meet the highest standards in safety, quality and compliance, so our Clients can trust in the care they receive every day.
Frequently Asked Questions about Right at Home (Mid Hampshire)
How many Carers does Right at Home (Mid Hampshire) employ?
Right at Home (Mid Hampshire) employs 63 carers.
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