Alltogether Care Services

Building 7 Blair Court, Clydebank Business Park, 5 North Avenue, Clydebank G81 2LA
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Top 20 award
9.9 63 Reviews
  • Alltogether Care Services, Clydebank
Alltogether Care Services support adults of all ages with various needs to maintain their independence by living in their home for as long as possible. In order for this to be successful, staff understand that having choice and control in life is vital.

Alltogether Care Services is passionate about understanding the service user”s needs and will develop a personalised service that reflects this. They currently cover East and West Dunbartonshire, Glasgow and continue to expand in other areas.

The services include personal care, physical disabilities, learning disabilities, dementia and Alzheimer's, sensory impairment, young people in transition, socialisation, respite, end of life care, housework, hospital discharges.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Good to Know

Owner

  • Alltogether Care Services

Person in charge

  • Laureen Kelly (Managing Director)

Alltogether Care Services Reviews (63)

Total of 63, showing 1-20
9.9

Alltogether Care Services has a Review Score of 9.9 (9.889) out of 10, based on 23 reviews in the last 2 years. Over all time Alltogether Care Services has 63 reviews.

Overall Experience

  • 60
  • 3
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Date Published

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Review from M M (Niece of Client) published on 13 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my aunt receives is excellent. The carers have got to know my aunt well and deal with her deteriorating condition with respect and dignity. The carers are excellent at coping with my aunt's moods and know how to cheer her up and keep her active. The carers are good at keeping me informed
of any issues they may have with my aunt.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for completing this review. Feedback is very important to us. We are privileged to support your aunt.

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Review from M M (Daughter of Client) published on 4 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the service that my dad receives. He is happy with the carers and he feels valued.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you for taking the time to complete the review. It means a lot to us. It is also our pleasure to support your dad.

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Review from Jane E (Daughter of Client) published on 29 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service. The carers are both very nice and my mum likes them. They are caring and chatty and see to my mum's needs and requests.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for taking the time to complete this review. Your feedback means a lot to the team.

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Review from Leslie B (Client) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, no need for change.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for your review. It means so much to the team.

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Review from Lewis H (Client) published on 20 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for your review it means a lot to everyone. We are honoured to be able to provide the support.

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Review from P H (Mother of Client) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a good experince working together with this service. If I needed any advice on my daughter's care plan, they would happily explain and help with it. The team who have worked with my child, I couldn't have asked for such lovely people to support her. Alwats updated her progress and treated
her with dignity and respect.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for your review. We appreciate you taking the time to feedback on our services. We take pride in supporting your daughter and are privileged to do so.

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Review from Colin C (Son of Client) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always been very happy with the service. Very quickly it's like having your friends come round to help not a stranger coming to do a job.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for your review. We really do appreciate your feedback

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Review from Howel J (Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the girls who attend are very diligent but express and execute it in different ways according to personality. Following a period of changing personnel things resuming regularity. Company good at providing cover at short notice.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for your thoughtful feedback. We're really pleased to hear that you've found our team to be diligent and that their individual personalities shine through in the care they provide, that's something we truly value.We also appreciate your recognition of our efforts to provide cover at short notice. We'll continue to do our best to maintain consistency and high standards in the care we deliver. Thanks again for taking the time to share your experience.

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Review from Jacky M (Daughter of Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We began using Alltogether as the care provider for my dad roughly in June of 2024. My dad has Parkinson's and has quite limited mobility, so requires a lot of support every day in terms of personal care. Dad is very satisfied with the level of care he has been receiving. He speaks very positively about
the carers, who he says are very conscientious, and go out of their way to assist him and support him as required. For this we are very grateful.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for taking the time to share your kind words. We're truly honoured to be supporting your dad and to hear that he feels well cared for means a great deal to us. Our team strives to provide compassionate, person centred care every day, and it's heartening to know their dedication is making a positive impact. We'll be sure to pass on your appreciation to the carers, they'll be delighted to hear this. Please don't hesitate to reach out if there's ever anything more we can do.

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Review from Joan A (Daughter of Client) published on 29 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer is very pleasant and always prompt and reliable. She accommodates Mum's needs and does things Mum's way demonstrating how patient she is. Mum has regained some independence since Alltogether started their support service and she now enjoys more walks and cooking and baking thanks to the
support she receives twice a week. This improvement and reliability is very reassuring to the family.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for your kind feedback. We are delighted to hear that your mum is enjoying greater independence and finding joy in activities like walking, cooking, and baking again. It's wonderful to know that our carer's patience, reliability, and commitment to supporting your mum's needs have made such a positive difference. We truly value the trust your family has placed in us, and we look forward to continuing to support your mum in the ways that matter most to her.

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Review from Geraldine B (Daughter of Client) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted my dad's service with Alltogether Care Services continued after a hospital stay. Care is reliable and consistent. Some tremendous individuals work with my dad. The company is very good at providing support and advice to all the family. Great office support too, with quick, honest and professional
responses to queries.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you so much for your kind words! We're delighted to hear that your dad's care has continued smoothly after his hospital stay. Our team takes great pride in providing reliable and consistent support, and it's wonderful to know that our carers and office staff have made a positive impact on your family. Your feedback means a lot to us, and we truly appreciate your trust in Alltogether Care Services. If there's ever anything more we can do to support you, please don't hesitate to reach out.

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Review from E M (Client) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the staff do a good job. I have no complaints.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for your review. We really appreciate you taking the time to feedback on our support.

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Review from F C (Wife of Client) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Alltogether Care Services is an excellent one. The carers are much appreciated for their companionship, friendship and commitment to the care of my husband. The management is always pleasant and helpful. I am very grateful for the respite, knowing my husband is happy and in safe
hands.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you so much for your kind words! We are delighted to hear that your experience with our team has been a positive one. We take great pride in providing compassionate and reliable care and it's wonderful to know that our carers have made a meaningful impact through their companionship and commitment. It's also heartwarming to hear that you feel supported by our management team and have peace of mind knowing your husband is happy and well cared for. Your feedback truly means a lot to us and we are grateful for the opportunity to be a part of your care journey. Thank you again for sharing your experience!

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Review from Patrick C (Client) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Altogether Care Services gives me first-class care and peace of mind, they have never let me down. They are the best care company in my opinion.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our company. Providing first-class care and peace of mind is exactly what we strive for every day and we're so glad we've been able to deliver that for you. Your feedback means the world to us and we'll continue to do our very best to ensure you always feel supported. Thank you for trusting us with your care!

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Review from J M (Brother of Client) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and service provided for both of my sisters at Alltogether Care Services.

Reply from Laureen Kelly, Care Manager at Alltogether Care Services

Thank you very much for your feedback. It is an absolute pleasure supporting your sisters. The care team takes great pride in making a difference in their lives.

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Review from P F (Son of Client) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service has been excellent.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you for your kind words, I know the service will continue to be excellent as we strive for excellence in all aspects of our service.

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Review from G C (Daughter of Client) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after by the carers. She has a good relationship with all her carers and looks forward to the daily visits. They look after her 4 times a day and see her as a person, not a job.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you for your lovely review, I know the team supporting your Mum thoroughly enjoy their day. She is a pleasure to support and she is definitely a person and not a job. We pride ourselves on building relationships that mean something and we go above and beyond for our service users. Spending quality time, not rushing and making the support they way they need or want it. Thank you again for your kind words.

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Review from J H (Daughter of Client) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very happy with the care and support she receives from Alltogether Care.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you for your review. We appreciate your feedback and your lovely words.

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Review from L I (Daughter of Client) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As Mum's main carer, have found that with Mum's background of ongoing dementia, it is really helpful to consistently have the same carer from Alltogether Care (except in the case of staff holidays/illness). I'm sure that this has helped her form a very strong bond and lessened her confusion

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you for your kind review. We agree, nothing is more important than consistency with staff, days and times to ensure that we minimise any confusion or worry. I know the carer thoroughly enjoys supporting your mum. We appreciate your feedback.

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Review from J I (Mother of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has received support from Altogether Care Services for nearly a year now part-time for a while with a great trained staff member, then they got more trained staff in place to give my son more hours which I thought was very professional and caring. The boys that attend to him have been excellent,
they take him out into the community which he really enjoys and you can see this with his beautiful smile. He has a rapport with each one of them. All the office staff have been great too and have helped me immensely. Giving me some me time. Thank you Altogether Care Services.

Reply from Rachael Dow, Care Manager at Alltogether Care Services

Thank you for your lovely review.
I am so pleased to hear the support is giving you a break from your caring role. I know all the carers thoroughly enjoy the time they spend with your son and I know they will be so pleased when they read this feedback from yourself. More so it is lovely to hear that your son is getting the most out of his support.
We will continue to support you both in any way we possibly can.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Alltogether Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Alltogether Care Services is calculated as follows: ( (120 Excellents x 5) + (15 Goods x 4) ) ÷ 135 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alltogether Care Services is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (42)

Meet the Team (9)

Laureen

Laureen Kelly

Job Title: Managing Director

Joined: 2014

As Managing Director I am responsible for overseeing the day-to-day operations of the company.


Delivering high-quality care and support is something I am extremely passionate about and I have extensive experience in the sector.

Nicole

Nicole Mackay

Job Title: HR Manager

Joined: 2017

As a Human Resource Administrator, I support the workforce to deliver high-quality care and support to our service users.


By developing policy and best practices whilst meeting legislative requirements I am passionate about promoting frontline workers within the Health and Social Care Sector.


I have over 10 years of experience in Human Resources and have a CIPD Level 5 Associate qualification in Human Resources Management.

Hinna

Hinna Hussain

Job Title: Recruitment Officer

Joined: 2024

I am responsible for the recruitment of carers for the company. It is my responsibility to ensure I recruit individuals who are passionate about providing high quality care and support to our clients.

Margaret

Margaret Graham

Job Title: Finance Manager

Joined: 2013

As Finance Manager, I am responsible for overseeing the payroll and billing for the company.

Donna

Donna Smith

Job Title: Quality and Development Manager

Joined: 2018

As Quality & Development Manager I am responsible for overseeing Quality Assurance and implementing new IT systems.

Justin

Justin Rusk

Job Title: Training and Development Manager

Joined: 2021

As the Trainer and Development Manager it is my job is to set the standards for all new employees and ensure all of our staff have the support and skills they need to provide a high-quality service to the people we support.

Emma

Emma Friar

Job Title: Care Coordinator

Joined: 2022

As Care Coordinator it is my responsibility to ensure continuity of care, allocating all the care visits to the carers. I work within the office to answer all enquiries and support all the carers who are out and about supporting our lovely clients.

Liz

Liz Cassidy

Job Title: Monitoring Officer

Joined: 2018

As the Monitoring Officer, it is my responsibility to conduct the initial meeting. I will meet potential service users and their family, sit and get to know what matters to them and ensure we create a tailor made care plan together.


I will do an annual review each year to ensure the care plan is up to date and relevant, ensuring that within the year we have helped reach goals and outcomes.

Tracey

Tracey Lister

Job Title: Supervisor

Joined: 2020

As a Supervisor it is my responsibility to maintain a high level of support for all carers. I ensure they are being supported to deliver a high level of care.


Promoting independence and choices within the support is something I am passionate about.

Frequently Asked Questions about Alltogether Care Services

What Type of Services does Alltogether Care Services offer?

Alltogether Care Services offers Home Care.

How many Carers does Alltogether Care Services employ?

Alltogether Care Services employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alltogether Care Services to verify any information. View our terms and conditions. Alltogether Care Services has an Enhanced Service - more info.