Alltogether Care Services

Building 7 Blair Court, Clydebank Business Park, 5 North Avenue, Clydebank G81 2LA
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Top 20 award
9.8 65 Reviews
  • Alltogether Care Services, Clydebank
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Care Provided by Alltogether Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Alltogether Care Services
  • Privately Owned

Person in Charge

  • Laureen Kelly (Managing Director)
Are you the Owner/Manager of Alltogether Care Services? View your Advertising Options

Alltogether Care Services Reviews (65)

9.8

Alltogether Care Services has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years.
Over all time Alltogether Care Services has 65 reviews.

Overall Experience
  • 60
  • 5
  • 0
  • 0
  • 0
Date Published
  • 65
  • 6
  • 14
  • 24
  • 41
Reviewer Connection to Alltogether Care Services
  • 29
  • 12
  • 7
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Susan d (Wife of Client) published on 4 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have already passed on this company's details to friends and colleagues. They are excellent. I feel very relaxed knowing my husband's needs will always be met. They are reliable, treat us both with dignity and respect. We have used other local agencies where it's all about the money and not about
the people. I'd recommend everyone use this company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B L (Daughter of Client) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from Altogether Care have been fantastic. We chose to engage this company's services after the services we had received from a company that had been put in place for us. After many complaints, we changed over and it has been the best decision we have made. They are consistent in everything
they do. The kindness and care are second to none and they include my 91-year-old dad in all they do for our 90-year-old mother and find time for a wee chat to ensure he too is ok.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A S (Daughter of Client) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise this company highly enough. What a difference they have made since they replaced the previous carers. They are so professional but at the same time so very kind and caring. We have total confidence in them. My mum and dad both look forward to their visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V W (Daughter of Client) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are extremely reliable, helpful, friendly and most importantly caring of our mum, showing great concern for her welfare and contentment.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M B (Daughter of Client) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A positive experience for patient and carer. Holistic person-centred care given by caring people. Able workers experienced with hospital discharge and rehabilitation who give time to the person as well as the tasks at each visit. Supportive and understanding towards myself as the lone carer and work
well to provide preferences and personal choices of both patient and carer. Hard-working management who aim to provide care requests.
Reply from Laureen Kelly at Alltogether Care ServicesThank you very much for your review. This means so much to our team, and we very much appreciate your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Alltogether Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Alltogether Care Services is calculated as follows: ( (116 Excellents x 5) + (25 Goods x 4) ) ÷ 141 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Alltogether Care Services is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (42)

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