Heritage Healthcare (Cardiff)

Very happy with the help & so are my daughters, who were worried about me.

I would recommend Heritage Healthcare to anyone looking for professional engaging staff to care for their loved ones. They give me reassurance that my husband has the best care to remain living at home.

The care given to my father is compassionate and fulfills his needs. He is treated with respect and dignity. Overall we (his family) are very happy with the standard of care given. I would be very happy to recommend Heritage Healthcare agency to anyone who requires care foe a loved one.

Excellent and professional care services. The team take great care to my wife, helps with her daily needs, ensures her medications are given on time, and supports her rehabilitation. We are very grateful for their dedication and kindness. I can say they like our family and friends before the are team and staff.

Carers have been very attentive and very caring in the support care given to my in laws. They are always friendly and always informs us of everything.

Heritage Healthcare have been consistently excellent during the past 2 years of care giving. I would highly recommend this company to anyone who requires first class care.

We had settled into a routine of 3 visits per week which was sufficient to meet our needs. The carers work in a professional and friendly manner, they're always punctual and treated my husband with respect whilst also being considerate to me as his wife. We have recently had an unforeseen change in our circumstances due to an accident which has impacted my ability to provide care for my husband. The response from Heritage was empathetic and within a couple of days an increase in visits was actioned. Heritage are fab company we appreciate them.

Friendly, helpful and caring.

Everything is so good. The carers are lovely and office.

Good team.

Carers very friendly and helpful.

Heritage Healthcare is like a family to me. They are there for me and around me to provide the best possible care. This company is excellent and cares about all aspects from the smallest to the largest. I believe that the success of this company and its satisfaction of beneficiaries lies in the constant follow-up. There are several systems to follow up on work with beneficiaries and also to develop employees through continuous training courses to keep up with the latest and best for the beneficiaries. I am happy and satisfied to work with you and I wish you the best always. Continue with the same systems.

Heritage healthcare Cardiff have been our lifeline in helping to look after our mum they go above and beyond and exceed expectations in the care and support they provide. The manager is always on hand whenever we need her and the team always do more than required

I had also struggled with the authorities for the last six months to remove redundant healthcare equipment from my Aunt’s home. However, once I had discussed this with the manager, it only took a matter of a few weeks to resolve. Heritage Healthcare has been patient and sensitive to my Aunt’s needs and I am confident with their ongoing support, my Aunt can continue to live at her home as independently as possible.

Nan has been with you for some time now. I must say her care is excellent. It's never easy to ask others to care for a loved one, but the team are amazing with Nan. They are so friendly and warm, and are extremely professional. The care and dedication is second to none. We have an excellent rapport, they keep us updated if we are unable to attend for any reason, which makes things so much easier.

My mum has been looked after by Heritage Healthcare for over two years now and I am absolutely delighted with the care they give her. Everyone treats her with dignity and respect, they attend to all her needs in a friendly caring manner and any queries I have are always quickly dealt with by the manager. Mum looks forward to seeing her carers each day and having a good chat with them. I feel like Heritage is a family that we are part of. We were very lucky to find them at a time when Mum started to lose some of her independence.

We have no hesitation in recommending their services.

I have been very pleased with the care and understanding I have received and a very grateful. All the carers are friendly, kind and helpful and I have got to know them all. If they are ever going to be late (rarely) I receive a phone call and have never been left out. The office is very well managed and I have had extra kindness on my birthday and Christmas and they support good causes. I would recommend them to anyone.

Heritage Healthcare (Cardiff) go above and beyond in the care that they give our mother. As a family, we have peace of mind knowing that all the carers that attend will do their utmost for Mum. They are caring and treat her with respect, and her dignity is paramount to them. It allows us as a family to be able to visit Mum at a time that is convenient to us, as we are not tied to giving her her medication at a specific time as they take care of all of that. It's the little things that show how good they are and do as much for Mum, which in turn, helps us as a family too, like taking the refuse out for us and placing Mum's nightclothes ready for the nighttime carer. We trust Heritage with our precious commodity, which is Mum, and one carer, in particular, is actually like a third daughter. Mum is very comfortable with them all but has a very special bond with this particular carer, and it's lovely to see. We, as a family, are forever singing their praises and often recommend their services.

Due to Parkinson's Disease on top of an existing learning disability, my brother has become increasingly incapacitated and now relies completely on Heritage Healthcare Cardiff, which has looked after him wonderfully for several years. The care is friendly, personal and respectful. The carers understand my brother's little quirks and eccentricities and know how to work with him when he is uncooperative or recalcitrant. They have a laugh and raise his spirits, and seem genuinely fond of him. We do not live nearby and he insists on living independently in his own home, which is only possible because of the full-on care package and the excellent line of communication Heritage maintains with us. Despite the distance they make us feel as though we are part of the team managing his needs, solving problems and supporting my brother's wishes.