"The care given to my father is compassionate and fulfills his needs. He is treated with respect and dignity. Overall we (his family) are…"
Read all 53 reviews
Visiting Care from
£27.50
/ hour
Live-in Care from
£93
/ week
Heritage Healthcare Cardiff provide expert home care services to people living in Cardiff and the surrounding areas, offering care packages tailored to each individual's needs and ... Read more
"Heritage Health Care are providing a wonderful service for my Father. All the carers are so lovely and respectful for his needs. Great…"
Read all 38 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,795
/ week
Heritage Healthcare Trafford and Cheshire is committed to providing expert care and support to adults, allowing them to continue living independently in the comfort of their own home within the whole ... Read more
"My father's condition deteriorated significantly and I had to find urgent care for him at home. Thankfully Heritage Healthcare (Bristol)…"
Read all 21 reviews
Visiting Care from
£34
/ hour
Live-in Care from
£214
/ week
Based in Bristol, Heritage Healthcare provides reliable and high quality home care services to the local community.
The team pride themselves on providing care that really makes a difference and ... Read more
"I was very apprehensive about having carers as I didn't want to lose my independence. I needn't worry as all the staff are caring and very…"
Read all 43 reviews
Visiting Care from
£29.70
/ hour
Live-in Care from
£229
/ week
Heritage Healthcare (North East) is a leading home care provider in the North East of England, offering a wide range of services to support individuals in their own homes. The team of experienced and ... Read more
"I am very pleased with the service for Heritage. Carers are very good always happy with positive energy.…"
Read all 34 reviews
Visiting Care from
£27.50
/ hour
Live-in Care from
£93
/ week
Heritage Healthcare Swansea provides dedicated home care services to help individuals living in Swansea and the surrounding areas to live comfortably at home for longer. The team of carers are highly ... Read more
"The team at Heritage Healthcare have provided a first class service, providing twice daily care support for my mother for almost 6 months.…"
Read all 25 reviews
Visiting Care from
£30.50
/ hour
Live-in Care from
£1,700
/ week
Heritage Healthcare North Tyneside is a premier provider of bespoke homecare services, dedicated to enhancing the lives of individuals throughout North Tyneside and South Northumberland. With a team ... Read more
"I've had a very positive experience with Heritage Healthcare since my father started with their services at the end of January. A month in…"
Read all 47 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,550
/ week
Heritage Healthcare Windsor provides dedicated home care and support to allow more people to be independent at home for longer.
A team of professional carers support clients with a range of care ... Read more
"We moved providers at very short notice and have found Heritage Healthcare very professional. They listened to our requirements and…"
Read all 32 reviews
Visiting Care from
£32
/ hour
Live-in Care from
£229
/ week
Heritage Healthcare Wakefield provides home care services and support services within a person's home to boost their wellbeing, independence, choice, and convenience, while also maintaining the ... Read more
"Heritage Healthcare provide a first class service for my mum who lives at home and requires support because she has Alzheimer's.
All of…"
Read all 29 reviews
Visiting Care from
£29.50
/ hour
Live-in Care from
£253
/ week
Heritage Healthcare Milton Keynes provides expert home care and support to help more people continue living in the comfort of home for longer.
Serving communities in Milton Keynes, Bletchley and ... Read more
"I have been using this care company for the last 18 months. I was hesitant at first to use a care company but this one been perfect they…"
Read all 6 reviews
Visiting Care from
£30
/ hour
Live-in Care from
£217
/ week
Heritage Healthcare Cheadle & Wilmslow is a dedicated provider of exceptional homecare services tailored to meet the unique needs of clients in Cheadle, Wilmslow, and the surrounding areas. With a ... Read more
"I have found the carers to be very friendly and 'professional' when they visit. They all ensure that I receive the care that I require in a…"
Read all 13 reviews
Visiting Care from
£31.70
/ hour
Live-in Care from
£227
/ week
Heritage Healthcare York prides itself on its person-centred approach to care.
It provides a service driven by the needs and aspirations of each client, ensuring everyone receives a bespoke care ... Read more
"I have the best carers ever looking after my Mum. They show care compasion and understanding with their service user. I feel reassured as…"
Read all 19 reviews
Visiting Care from
£29.95
/ hour
Live-in Care from
£214
/ week
Heritage Healthcare Rochdale are committed to providing clients living within Rochdale, Bury and the surrounding areas with expert support at home.
They are focused on ensuring that all service ... Read more
Heritage Healthcare Basildon is committed to delivering exceptional home care services to the residents of Basildon and its surrounding areas. The dedicated team of professionals is passionate about ... Read more
Baldwins Care Ltd is a doctor-led home care provider, founded and managed by a hospital doctor and governor for the UHB NHS Community Trust. The company delivers high-quality, person-centred care to ... Read more
Heritage Healthcare Northampton provide trusted, professional home care services tailored to the unique needs of every client. Choosing the right care provider is a big decision. Their dedicated team ... Read more
Heritage Healthcare has a Group Review Score of 8.6 (8.631) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Healthcare must have a Review Score.
from Jennifer D (Wife of Client) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I would recommend Heritage Healthcare to anyone looking for professional engaging staff to care for their loved ones. They give me reassurance that my husband has the best care to remain living at home.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you for your wonderful review, we will ensure to continue with high standards of care x
from R H (Partner of Client) published on 1 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am very pleased with the service for Heritage. Carers are very good always happy with positive energy.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Swansea)Thank you for you're wonderful review, we hope to ensure all of our care is too the highest standards x
from C B (Son of Client) published on 1 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care given to my father is compassionate and fulfills his needs. He is treated with respect and dignity. Overall we (his family) are very happy with the standard of care given. I would be very happy to recommend Heritage Healthcare agency to anyone who requires care foe a loved one.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you for you're wonderful review, we hope to ensure all of our care is too the highest standards x
from A H (Husband of Client) published on 1 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent and professional care services. The team take great care to my wife, helps with her daily needs, ensures her medications are given on time, and supports her rehabilitation. We are very grateful for their dedication and kindness. I can say they like our family and friends before the are team
and staff.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you for you're wonderful review, we hope to ensure all of our care is too the highest standards x
from T C (Daughter-in-law of Client) published on 1 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Carers have been very attentive and very caring in the support care given to my in laws. They are always friendly and always informs us of everything.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you so much for your wonderful review, we hope to ensure we continue to support with the highest standards
from A R (Client) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My care with Heritage is excellent, all carers show care with dignity and personal care is excellent my dignity always preserved. My carers are always smiling and happy and so helpful especially in day to day care and emergencies in my family.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Swansea)Thank you so much for you're wonderful review, we hope to continue to support with the highest standards
from D E (Daughter of Client) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have found the Heritage carers to be exemplary. Without exception, the heritage carers have been consistently professional and have treated my mother with respect and dignity and infinite patience.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Swansea)Thank you so much for you're wonderful review, we hope to continue to support with the highest standards
from Margaret M (Wife of Client) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband, John, receives care which is excellent, can't fault any one the the carers for all their help with John. All are kind and considerate, and sees to all his needs with care and attention always.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Swansea)Thank you so much for you're wonderful review, we hope to continue to support with the highest standards
from K B (Client) assisted by family/friend published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Heritage Healthcare have been consistently excellent during the past 2 years of care giving. I would highly recommend this company to anyone who requires first class care.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you so much for you're wonderful review, we hope to continue supporting with the highest standards
from J R (Wife of Client) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We had settled into a routine of 3 visits per week which was sufficient to meet our needs. The carers work in a professional and friendly manner, they're always punctual and treated my husband with respect whilst also being considerate to me as his wife. We have recently had an unforeseen change in
our circumstances due to an accident which has impacted my ability to provide care for my husband. The response from Heritage was empathetic and within a couple of days an increase in visits was actioned. Heritage are fab company we appreciate them.
Reply from Jameela Kotawala, Owner at Heritage Healthcare (Cardiff)Thank you so much for you're wonderful review, we hope to ensure you are always happy
from M H (Client) assisted by family/friend published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was very apprehensive about having carers as I didn't want to lose my independence. I needn't worry as all the staff are caring and very helpful. I would certainly recommend Heritage to anyone who needs home care.
from D W (Daughter of Client) published on 17 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I've had a very positive experience with Heritage Healthcare since my father started with their services at the end of January. A month in now and the care that the staff give is excellent. The staff are kind, professional and treat dad with respect. They make sure that he is comfortable and well looked
after taking the time to support him with his needs. It gives me peace of mind as well that I can reach out to management if I have concerns or questions with his health and they are so quick and responsive. I have no problem recommending Heritage Healthcare.
Reply from Prabjot Dhillon, Managing Director at Heritage Healthcare (Windsor)Thank you so much for your kind words, it is a pleasure supporting your father. We are committed to continuing to provide the highest standard of care. Should you require anything, please get in touch!
from Lauren D (Client) published on 6 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Heritage has been nothing but accommodating, all carers have been great and attentive to my needs. I really do genuinely look forward to the carers coming in so we can have a chat. The carers here genuinely care about how you are and your well being and that's really lovely. If you are looking for a
care provider i would 100% recommend Heritage.
Reply from Sadaf Shahid - Care Manager, Managing Director at Heritage Healthcare (Windsor)Dear Lauren, Thank you so much for your kind words! We are thrilled to hear that you look forward to our visits as much as we do. At Heritage, we believe that a good chat and a genuine connection are just as important as the care we provide. It is wonderful to know that our team's attentiveness and care for your well-being have made such a positive impact. We will be sure to share your feedback with the whole team-it will truly make their day!
from Ben A (Son of Client) published on 25 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The team at Heritage Healthcare have provided a first class service, providing twice daily care support for my mother for almost 6 months. My mother absolutely adores them. I would not hesitate in recommending them to anyone, thinking about using them. Flexible, caring and professional. Thank you all.
Reply from Tanya Thompson, Director/Registered Manager at Heritage Healthcare North TynesideThank you so much for your wonderful review and for taking the time to share your experience.
It truly means the world to us to hear that your mother has been so happy with the care and support she has received over the past six months. Building meaningful relationships with the people we support is at the heart of what we do, so knowing that she "adores" the team is the highest compliment we could receive.
We're also grateful for your kind words about our flexibility, professionalism, and caring approach. Our carers are deeply committed to delivering first-class support, and feedback like yours reassures us that we are making a positive difference.
Thank you again for your trust and recommendation - it is sincerely appreciated by everyone at Heritage Healthcare.
from Jill A (Daughter-in-law of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Heritage Healthcare have been home carers for my mother in law from later in 2025 after an Alzheimer's diagnosis. To help with home caring the family booked in Heritage.
This care has been life changing to my mother in law and the family.
The staff are second to none and have built up such a fantastic
relationship, each one with great people skills and patience.
All of the carers that visit have empathy and they really do treat our family member as if it was one of their own. There isn't anything too much trouble and we all know that the best care is being given. The team take on appointments without hesitation after last minute requests to management, this takes away a lot of stress at a really difficult and upsetting time.
The Heritage Healthcare team really are second to none and there would be absolutely no doubt at all to recommend them to anyone that is looking for care from the most caring people which makes your relative or friend feel safe and loved.
Thank you so much.
Reply from Tanya Thompson, Director/Registered Manager at Heritage Healthcare North TynesideThank you so much for your kind and thoughtful review. It truly means a great deal to our whole team.
We feel privileged to support your mother-in-law following her Alzheimer's diagnosis and are so pleased to hear our care has made a positive difference to both her and your family. Times like this can be incredibly difficult, so knowing we have helped ease some of that stress is very important to us.
Your comments about our team's empathy, patience and flexibility are greatly appreciated. We always aim to treat every client as we would our own family.
Thank you again for your trust and recommendation.
from Jane B (Daughter of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father's condition deteriorated significantly and I had to find urgent care for him at home. Thankfully Heritage Healthcare (Bristol) was one of the first to respond to my call. The manager was easy to talk to, listened, understood what was needed and helped put a care package in place. We also
had a rota of the carers names, and the times when they would be coming each week.
The carers were lovely! Arrived on time, smiling, and always treated my father with dignity and respect.
It soon became apparent that he required end of life care.The manager helped guide and support us through this difficult time, contacting the GP when needed and keeping us informed of the situation.
I cannot thank the manager and all the carers enough, for looking after my father, enabling him to remain at home to the end, which is what he and my mother always wanted. From my experience I would highly recommend this company if looking for any home care.
Reply from Hazel Godsall, Director at Heritage Healthcare (Bristol)Thank you so much for taking the time to leave your feedback at such a sad time for you and your family. It really means a lot to us. I have passed on your feedback to the staff and we thank you also for being such a supportive family in helping us to provide care for your father at such a difficult time for you all.
from P M (Daughter of Client) published on 18 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am so relieved to have found Heritage Healthcare who were recommended to my by a friend.
From my initial phone call with Suzanne and meeting them both in person I felt reassured and was impressed by their knowledge, professionalism and compassion towards mum.
They looked after mum whilst I was
on holiday and I went away knowing she was in safe hands. Suzanne kept me updated of changes in mum's health whilst I was away.
I know mum quickly bonded with the team and felt happy and safe.
I wouldn't hesitate to recommend Heritage and I have already re-booked their services. Thank you.
Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideThank you for taking the time to leave such a thoughtful review.
We're really pleased you felt reassured from our first conversation and confident enough to go away knowing your mum was in safe hands. Keeping families informed, especially when there are any changes, is very important to us.
It was a pleasure supporting your mum while you were away, and we're glad she felt comfortable and settled with the team.
Thank you also for your recommendation and for booking with us again - we truly appreciate your trust in Heritage Healthcare.
from David C (Son of Client) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I couldn't be happier with the choice we made. We've been using Heritage Healthcare for 1 month now, and the care for my dad has been absolutely excellent, from start to finish-management is responsive and supportive, and every single carer is kind, professional, knowledgeable, and genuinely caring.
I have complete confidence in the team and the way they look after him. 10/10 for every aspect. Thank you for being involved at such an important time in my dads life.
Reply from Sadaf Shahid - Care Manager, Managing Director at Heritage Healthcare (Windsor)Dear David, Thank you so much for your kind words and for such a wonderful 10/10 review. It is heartening to hear that you have complete confidence in our team and that your father is receiving the excellent, compassionate care he deserves.
Our management and carers strive to provide professional and genuine support. We are delighted that our responsiveness and dedication have made a positive impact over the last month.
We will be certain to share your feedback with the entire team. Thank you for choosing Heritage Healthcare.
from Jean C (Wife of Client) published on 5 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been looking for a care provider for my Husband for some time, I got in touch with Heritage Healthcare, and was so impressed with them. I just got that gut feeling when I spoke to Suzanne. Both of the girls came the following day to discuss but I had already made my mind up that I wanted Heritage
to care for my Husband. I am so impressed and feel he is in the best hands which is a wonderful feeling to have.
Thank You from the bottom of my heart, i feel a weight has been lifted
Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideThank you so much for taking the time to share your experience and for your incredibly kind words. It truly means a great deal to us to know that you felt reassured and supported from the very first conversation.
We understand how important it is to feel confident and comfortable when choosing care for a loved one, and we're so pleased that you felt that sense of trust with Heritage Healthcare. Knowing that you feel your husband is in safe and caring hands - and that it has helped lift some of the weight from your shoulders - is exactly why we do what we do.
Thank you for placing your trust in us. We're honoured to support both you and your husband.
Frequently Asked Questions about Heritage Healthcare
Costs for home care providers owned by Heritage Healthcare
Average costs for home care provided by Heritage Healthcare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Heritage Healthcare, based on 19 out of their 19 locations.
Type of Care Provided
Average Weekly Cost
Visiting Care (hourly)
£30.39
Live-in Care (weekly)
£504
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Heritage Healthcare own?
Heritage Healthcare own 19 Agencies.
Which Heritage Healthcare Agencies have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heritage Healthcare to verify any information. View our terms and conditions.
Heritage Healthcare has a Basic Service – more info.