Home Care Providers Owned by Heritage Healthcare

8.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Heritage Healthcare
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Heritage Healthcare Locations (19)

19 Home Care Providers owned by Heritage Healthcare
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Heritage Healthcare (Trafford & Cheshire)

3 Denmark Street, Goose Green, Altrincham WA14 2SS 

9.8 38 reviews
"Heritage Health Care are providing a wonderful service for my Father. All the carers are so lovely and respectful for his needs. Great…"   Read all 38 reviews

Heritage Healthcare Trafford and Cheshire is committed to providing expert care and support to adults, allowing them to continue living independently in the comfort of their own home within the whole of Trafford and the surrounding Cheshire areas. They… Read more about Heritage Healthcare (Trafford & Cheshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,795 / week
Heritage Healthcare (Cardiff)

18 Cardiff Road, Taffs Well, Cardiff CF15 7RE 

9.8 47 reviews
"Heritage Healthcare is like a family to me. They are there for me and around me to provide the best possible care. This company is…"   Read all 47 reviews

Heritage Healthcare Cardiff provide expert home care services to people living in Cardiff and the surrounding areas, offering care packages tailored to each individual's needs and requirements. Heritage Healthcare Cardiff pride themselves on attention… Read more about Heritage Healthcare (Cardiff)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27.50 / hour
  • Live-in Care from £93 / week
Heritage Healthcare (Bristol)

Town Square Office 2B, Willow Brook Centre, Bradley Stoke, Bristol BS32 8FB 

9.8 21 reviews
"My father's condition deteriorated significantly and I had to find urgent care for him at home. Thankfully Heritage Healthcare (Bristol)…"   Read all 21 reviews

Based in Bristol, Heritage Healthcare provides reliable and high quality home care services to the local community. The team pride themselves on providing care that really makes a difference and places people at the heart of practice. Before any care… Read more about Heritage Healthcare (Bristol)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £34 / hour
  • Live-in Care from £214 / week
Heritage Healthcare (North East)

Heritage House, 10 Houndgate, Darlington DL1 5RF 

9.5 42 reviews
"We are delighted with the service from Heritage Healthcare. The staff, including the managmeent have always been extremely helpful and…"   Read all 42 reviews

Heritage Healthcare (North East) is a leading home care provider in the North East of England, offering a wide range of services to support individuals in their own homes. The team of experienced and dedicated carers are committed to providing compassionate… Read more about Heritage Healthcare (North East)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.70 / hour
  • Live-in Care from £229 / week
Heritage Healthcare (Swansea)

Suite 4, First Floor Acorn House, Enterprise Park, Lion Way, Llansamlet, Swansea SA7 9FZ 

9.3 30 reviews
"The carer was absolutely amazing just now with my Mother visit, my Mother hopes to see her very soon, every aspects of care were perfect,…"   Read all 30 reviews

Heritage Healthcare Swansea provides dedicated home care services to help individuals living in Swansea and the surrounding areas to live comfortably at home for longer. The team of carers are highly trained to deliver a bespoke care service, with care… Read more about Heritage Healthcare (Swansea)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27.50 / hour
  • Live-in Care from £93 / week
Heritage Healthcare North Tyneside

Unit 25, Apex Business Village, Cramlington NE23 7BF 

10 25 reviews
"The team at Heritage Healthcare have provided a first class service, providing twice daily care support for my mother for almost 6 months.…"   Read all 25 reviews

Heritage Healthcare North Tyneside is a premier provider of bespoke homecare services, dedicated to enhancing the lives of individuals throughout North Tyneside and South Northumberland. With a team of compassionate and highly trained carers, they offer… Read more about Heritage Healthcare North Tyneside

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30.50 / hour
  • Live-in Care from £1,700 / week
Heritage Healthcare (Windsor)

Claremont House, 70-72 Alma Road, Windsor SL4 3EZ 

9.9 45 reviews
"I couldn't be happier with the choice we made. We've been using Heritage Healthcare for 1 month now, and the care for my dad has been…"   Read all 45 reviews

Heritage Healthcare Windsor provides dedicated home care and support to allow more people to be independent at home for longer. A team of professional carers support clients with a range of care services, including personal care, companionship, dementia… Read more about Heritage Healthcare (Windsor)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,550 / week
Heritage Healthcare (Wakefield & Kirklees)

Barnsley Business Centre, Building 1, Unit 33/34, Innovation Way, Wilthorpe, Barnsley S75 1JL 

9.7 32 reviews
"We moved providers at very short notice and have found Heritage Healthcare very professional. They listened to our requirements and…"   Read all 32 reviews

Heritage Healthcare Wakefield provides home care services and support services within a person's home to boost their wellbeing, independence, choice, and convenience, while also maintaining the highest quality of life possible. Staff are carefully… Read more about Heritage Healthcare (Wakefield & Kirklees)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £32 / hour
  • Live-in Care from £229 / week
Heritage Healthcare (Milton Keynes & Hertfordshire)

Unit 111, Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes MK14 6GD 

9.6 29 reviews
"Heritage Healthcare provide a first class service for my mum who lives at home and requires support because she has Alzheimer's. All of…"   Read all 29 reviews

Heritage Healthcare Milton Keynes provides expert home care and support to help more people continue living in the comfort of home for longer. Serving communities in Milton Keynes, Bletchley and Leighton Buzzard, providing services that are bespoke… Read more about Heritage Healthcare (Milton Keynes & Hertfordshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.50 / hour
  • Live-in Care from £253 / week
Heritage Healthcare Cheadle & Wilmslow

Cheadle Royal Business Park, 5300 Lakeside, Cheadle SK8 3GP 

9.4 6 reviews
"I have been using this care company for the last 18 months. I was hesitant at first to use a care company but this one been perfect they…"   Read all 6 reviews

Heritage Healthcare Cheadle & Wilmslow is a dedicated provider of exceptional homecare services tailored to meet the unique needs of clients in Cheadle, Wilmslow, and the surrounding areas. With a team of compassionate and highly skilled carers, they… Read more about Heritage Healthcare Cheadle & Wilmslow

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £30 / hour
  • Live-in Care from £217 / week
Heritage Healthcare (York)

Office 36, York Eco Business Centre, Amy Johnson Way, Clifton Moor, York YO30 4AG 

7.8 13 reviews
"I have found the carers to be very friendly and 'professional' when they visit. They all ensure that I receive the care that I require in a…"   Read all 13 reviews

Heritage Healthcare York prides itself on its person-centred approach to care. It provides a service driven by the needs and aspirations of each client, ensuring everyone receives a bespoke care plan. Tailored to each individual’s needs and… Read more about Heritage Healthcare (York)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.70 / hour
  • Live-in Care from £227 / week
Heritage Healthcare (Rochdale)

115 Drake Street, Rochdale OL16 1PZ 

8.5 19 reviews
"I have the best carers ever looking after my Mum. They show care compasion and understanding with their service user. I feel reassured as…"   Read all 19 reviews

Heritage Healthcare Rochdale are committed to providing clients living within Rochdale, Bury and the surrounding areas with expert support at home. They are focused on ensuring that all service users are encouraged to maintain the highest quality… Read more about Heritage Healthcare (Rochdale)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.95 / hour
  • Live-in Care from £214 / week
Heritage Healthcare Basildon

Building 13, Thames Industrial Park, Princess Margaret Road, Tilbury RM18 8RH 

Heritage Healthcare Basildon is committed to delivering exceptional home care services to the residents of Basildon and its surrounding areas. The dedicated team of professionals is passionate about making a real difference in the lives of those they… Read more about Heritage Healthcare Basildon

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.50 / hour
  • Live-in Care from £221 / week
Heritage Healthcare Northampton

Unit 3, Priory South Industrial Park, 11 Upper Priory Street, Northampton NN1 2PT 

Heritage Healthcare Northampton provide trusted, professional home care services tailored to the unique needs of every client. Choosing the right care provider is a big decision. Their dedicated team is here to deliver reliable, compassionate support… Read more about Heritage Healthcare Northampton

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.50 / hour
Heritage Healthcare Birmingham South

262 Baldwins Lane, Birmingham B28 0XB 

  • Care Provided
  • Dementia
Heritage Healthcare Leicester

Gresham Works, 38 Market Street, Leicester LE1 6DP 

8.3 2 reviews
  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £28.50 / hour
  • Live-in Care from £199 / week
Heritage Healthcare Wandsworth

Office No 27, Hideaway Workspace, 1 Empire Mews, Streatham, London SW16 2BF 

1.0 1 review
  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.50 / hour
  • Live-in Care from £227 / week
Heritage Healthcare (Coventry)

4 Clements Street, Coventry CV2 4HX 

4 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30 / hour
  • Live-in Care from £214 / week
Heritage Healthcare (Hounslow and Richmond)

Unit B Innovation House, 292 Worton Road, Isleworth TW7 6EL 

7.5 12 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29 / hour
  • Live-in Care from £200 / week
Other Home Care Groups you may be interested in:

Heritage Healthcare Reviews (366)

8.7

Heritage Healthcare has a Group Review Score of 8.7 (8.664) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Healthcare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Heritage Healthcare
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Review of

Heritage Healthcare North Tyneside

from Ben A (Son of Client) published on 25 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Heritage Healthcare have provided a first class service, providing twice daily care support for my mother for almost 6 months. My mother absolutely adores them. I would not hesitate in recommending them to anyone, thinking about using them. Flexible, caring and professional. Thank you all.
Reply from Tanya Thompson, Director/Registered Manager at Heritage Healthcare North TynesideThank you so much for your wonderful review and for taking the time to share your experience.

It truly means the world to us to hear that your mother has been so happy with the care and support she has received over the past six months. Building meaningful relationships with the people we support is at the heart of what we do, so knowing that she "adores" the team is the highest compliment we could receive.

We're also grateful for your kind words about our flexibility, professionalism, and caring approach. Our carers are deeply committed to delivering first-class support, and feedback like yours reassures us that we are making a positive difference.

Thank you again for your trust and recommendation - it is sincerely appreciated by everyone at Heritage Healthcare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Jill A (Daughter-in-law of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Heritage Healthcare have been home carers for my mother in law from later in 2025 after an Alzheimer's diagnosis. To help with home caring the family booked in Heritage.
This care has been life changing to my mother in law and the family.
The staff are second to none and have built up such a fantastic
relationship, each one with great people skills and patience.
All of the carers that visit have empathy and they really do treat our family member as if it was one of their own. There isn't anything too much trouble and we all know that the best care is being given. The team take on appointments without hesitation after last minute requests to management, this takes away a lot of stress at a really difficult and upsetting time.
The Heritage Healthcare team really are second to none and there would be absolutely no doubt at all to recommend them to anyone that is looking for care from the most caring people which makes your relative or friend feel safe and loved.
Thank you so much.
Reply from Tanya Thompson, Director/Registered Manager at Heritage Healthcare North TynesideThank you so much for your kind and thoughtful review. It truly means a great deal to our whole team.

We feel privileged to support your mother-in-law following her Alzheimer's diagnosis and are so pleased to hear our care has made a positive difference to both her and your family. Times like this can be incredibly difficult, so knowing we have helped ease some of that stress is very important to us.

Your comments about our team's empathy, patience and flexibility are greatly appreciated. We always aim to treat every client as we would our own family.

Thank you again for your trust and recommendation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Bristol)

from Jane B (Daughter of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's condition deteriorated significantly and I had to find urgent care for him at home. Thankfully Heritage Healthcare (Bristol) was one of the first to respond to my call. The manager was easy to talk to, listened, understood what was needed and helped put a care package in place. We also
had a rota of the carers names, and the times when they would be coming each week.
The carers were lovely! Arrived on time, smiling, and always treated my father with dignity and respect.
It soon became apparent that he required end of life care.The manager helped guide and support us through this difficult time, contacting the GP when needed and keeping us informed of the situation.
I cannot thank the manager and all the carers enough, for looking after my father, enabling him to remain at home to the end, which is what he and my mother always wanted. From my experience I would highly recommend this company if looking for any home care.
Reply from Hazel Godsall, Director at Heritage Healthcare (Bristol)Thank you so much for taking the time to leave your feedback at such a sad time for you and your family. It really means a lot to us. I have passed on your feedback to the staff and we thank you also for being such a supportive family in helping us to provide care for your father at such a difficult time for you all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from P M (Daughter of Client) published on 18 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so relieved to have found Heritage Healthcare who were recommended to my by a friend.
From my initial phone call with Suzanne and meeting them both in person I felt reassured and was impressed by their knowledge, professionalism and compassion towards mum.
They looked after mum whilst I was
on holiday and I went away knowing she was in safe hands. Suzanne kept me updated of changes in mum's health whilst I was away.
I know mum quickly bonded with the team and felt happy and safe.
I wouldn't hesitate to recommend Heritage and I have already re-booked their services. Thank you.
Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideThank you for taking the time to leave such a thoughtful review.

We're really pleased you felt reassured from our first conversation and confident enough to go away knowing your mum was in safe hands. Keeping families informed, especially when there are any changes, is very important to us.

It was a pleasure supporting your mum while you were away, and we're glad she felt comfortable and settled with the team.

Thank you also for your recommendation and for booking with us again - we truly appreciate your trust in Heritage Healthcare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Windsor)

from David C (Son of Client) published on 17 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the choice we made. We've been using Heritage Healthcare for 1 month now, and the care for my dad has been absolutely excellent, from start to finish-management is responsive and supportive, and every single carer is kind, professional, knowledgeable, and genuinely caring.
I have complete confidence in the team and the way they look after him. 10/10 for every aspect. Thank you for being involved at such an important time in my dads life.
Reply from Sadaf Shahid - Care Manager, Managing Director at Heritage Healthcare (Windsor)Dear David, Thank you so much for your kind words and for such a wonderful 10/10 review. It is heartening to hear that you have complete confidence in our team and that your father is receiving the excellent, compassionate care he deserves.

Our management and carers strive to provide professional and genuine support. We are delighted that our responsiveness and dedication have made a positive impact over the last month.

We will be certain to share your feedback with the entire team. Thank you for choosing Heritage Healthcare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Rochdale)

from J F (Client) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been with Heritage for some time now and find the service they provide very satisfactory and the staff to be well mannered and pleasant.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Jean C (Wife of Client) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been looking for a care provider for my Husband for some time, I got in touch with Heritage Healthcare, and was so impressed with them. I just got that gut feeling when I spoke to Suzanne. Both of the girls came the following day to discuss but I had already made my mind up that I wanted Heritage
to care for my Husband. I am so impressed and feel he is in the best hands which is a wonderful feeling to have.


Thank You from the bottom of my heart, i feel a weight has been lifted

Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideThank you so much for taking the time to share your experience and for your incredibly kind words. It truly means a great deal to us to know that you felt reassured and supported from the very first conversation.

We understand how important it is to feel confident and comfortable when choosing care for a loved one, and we're so pleased that you felt that sense of trust with Heritage Healthcare. Knowing that you feel your husband is in safe and caring hands - and that it has helped lift some of the weight from your shoulders - is exactly why we do what we do.

Thank you for placing your trust in us. We're honoured to support both you and your husband.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare Wandsworth

from S L (Daughter of Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience 1.0 out of 5
I sourced this company due to the name and reprsentation. But the people running the franchise called Somack Healthcare. Are unscrupolous they will promise hell on earth and screw you over for your hard earned cash. BEWARE stay away.
Reply from Melody Harper, Care Manager at Heritage Healthcare WandsworthDear Sarah,

Thank you for your review. As we've discussed in our recent conversations, we're sorry that aspects of your experience didn't meet expectations, given that it was ultimately a short care package that concluded by mutual agreement.

Following our discussions in which you indicated you'd reconsider this review, we're disappointed to see that it remains unchanged. We believed we'd reached an understanding about how things ended, and we're concerned this review doesn't reflect the resolution we thought we'd achieved together.

For anyone reading this review, we'd like to clarify that we maintained open dialogue with Sarah throughout, the care package was mutually cancelled, and we believed matters had been resolved amicably. We remain committed to learning from every family's feedback.

We wish you and your family well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Windsor)

from S B (Daughter-in-law of Client) published on 3 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my mother in law has been exceptional. The carers were friendly and caring and my mother in law was happy that she was able to stay in her own home with their assistance.
The managers were very efficient in dealing with any queries and very supportive.
The family were pleased
to know that Doris was in good hands.
Reply from Sadaf Shahid - Care Manager, Managing Director at Heritage Healthcare (Windsor)Thank you, Sue, for your lovely review. It was a pleasure for us to serve Doris. We wish her all the very best in her new set-up.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Wakefield & Kirklees)

from Kate N (Daughter of Client) published on 20 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved providers at very short notice and have found Heritage Healthcare very professional. They listened to our requirements and concerns and helped us put a care package together which works well for our mum.
The carers have got to know mum and actually care about her needs and her wellbeing.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Heidi P (Daughter of Client) published on 15 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot I speak highly enough of Heritage Health Care North Tyneside. The initial assessment by the mangers was warm, professional and through, making sure they got it right for dad and offering useful suggestions of further things that may help. They matched dad up well and his carers were excellent;
always hard working, kind and respectful. The managers kept in good contact with me throughout, always happy to help and as dad's health failed they offered useful support and guidance along the way. I am very happy with the choice I made to use their service
Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideWe're truly grateful for your kind words and for trusting Heritage Health Care North Tyneside to support your dad. From the very beginning, our priority is always to get the care right, so it means a great deal to hear that the initial assessment felt warm, thorough, and supportive, and that the care package was well matched to your dad's needs.

Your comments about our carers being kind, respectful, and hardworking will be shared with the team, as this reflects exactly the standard of care we strive to provide every day. We're also pleased that our ongoing communication and support helped you during what we know can be an incredibly challenging time as your dad's health changed.

Thank you again for choosing our service and for allowing us to be part of your dad's care journey. Your feedback truly means a great deal to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Wakefield & Kirklees)

from Debbie M (Daughter of Client) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are very impressed with the care provided by Heritage for Mum. All the staff are friendly, helpful and very supportive and we appreciate the kindness they offer. We can't thank them enough and we feel assured that Mum is in good hands.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)Thank you for your kind words . we are privileged to be able to help your mum and hope we have improved her life and made he feel safe. I will pass your comments onto our lovely carers
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (North East)

from Lisa D (Daughter of Client) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the service from Heritage Healthcare. The staff, including the managmeent have always been extremely helpful and proactive to all of my father's needs. Their attitude and friendliness is a credit to the company. It is a relief to know that his needs are catered for and we can relax
in the knowledge that everything they need is dealt with.
Reply from Lisa Glass, Registered Manager at Heritage Healthcare (North East)Thank you for taking the time to complete a review of the service that your family member receives.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare (Milton Keynes & Hertfordshire)

from Kim R (Daughter of Client) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Heritage Healthcare provide a first class service for my mum who lives at home and requires support because she has Alzheimer's.


All of the staff are professional, skilled, trustworthy, personable, kind and caring. My mum presents some challenging behaviours and can be anxious and worried, but the

carers put her at ease and make her feel comfortable and safe. The carers have a warmth about them that is really reassuring for me and my mum. They treat her like their own and I feel they genuinely care that she is healthy and happy.


My mum''s needs are changing all the time and Heritage respond by listening to what she needs and updating the care package accordingly. Nothing is too much trouble.


Communications with Heritage are excellent. I see detailed notes for every one of mum's calls. I can message or call the office any time and get an immediate and helpful response. I can even drop by the office any time too.


A big thank you from me and mum to the brilliant team at Heritage!

Reply from Archita Raval, Director at Heritage Healthcare (Milton Keynes & Hertfordshire)Thank you so much for your kind and thoughtful review. We're delighted to hear that our team has been able to support your mum with care, reassurance, and compassion, and that you've found our communication and flexibility helpful.
Your trust means a great deal to us, and it's a privilege to care for your mum. Thank you again from everyone at Heritage Healthcare
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Amanda A (Daughter-in-law of Client) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Heritage Healthcare offer a superb service and have been incredibly caring and compassionate in everything that they do. First class and would recommend to everyone.
Since getting in touch, we have found the Directors to be very supportive and understanding. We couldn't be happier with the service.
Thank you.
Reply from Suzanne Amour, Director/ Registered Care Manager at Heritage Healthcare North TynesideThank you so much for your kind words and for taking the time to leave such a lovely review.

We're truly grateful for your recommendation and delighted to hear that you've felt supported, understood, and well cared for. Providing compassionate, high-quality care is at the heart of everything we do, and it means a great deal to know that this has been your experience.

Thank you for placing your trust in Heritage Healthcare.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Joan Y (Client) assisted by family/friend published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with your service. You have gone above and beyond at times. Highly recommended.
Reply from Tanya Thompson, Registered Manager at Heritage Healthcare North TynesideThank you very much for your kind feedback. We're delighted to hear that you've been impressed with our service and that the team has gone above and beyond to support you. Your recommendation means a lot to us and will be shared with our carers and staff, who work hard to provide the best possible care.

Thank you for choosing Heritage Healthcare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from J K (Client) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I finally admitted that I needed help with personal care and help with some household chores that I could no longer manage, I contacted Heritage Healthcare. From the very first meeting, I knew that my needs were understood. My carers are respectful when providing personal care, ie washing, showering
and dressing. They also help with any household tasks such as laundry, vacuuming, etc. My carers are wonderful.
Reply from Tanya Thompson, Registered Manager at Heritage Healthcare North TynesideThank you so much for taking the time to leave such a lovely review.

We understand that asking for help can be a big step, so we're really pleased to hear that from your very first meeting you felt listened to and understood. It means a great deal to know that our carers are providing respectful, dignified personal care and supporting you with household tasks in a way that makes a positive difference to your day-to-day life.

Your kind words about our carers being wonderful will be shared with the team, as feedback like this truly motivates them. Thank you for trusting Heritage Healthcare to support you.
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  • Value for Money
Review of

Heritage Healthcare (Windsor)

from K H (Daughter of Client) published on 12 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Finding ourselves in a position where our Dad required a care package to leave hospital was a surprise. We were allocated Heritage and they have become a valuable and necessary asset.
With the exception of a couple of minor things, the care and support received so far has been good. The staff are friendly
and we genuinely feel care for Dad and his well being. They have quickly formed a good bond and seem to understand Dads needs. Whilst not actually there to care for Mum, it's reassuring to know they are keeping an eye on her too
Reply from Sadaf Shahid - Care Manager, Managing Director at Heritage Healthcare (Windsor)Thank you, Kerry, for your kind review. Your feedback is essential and deeply appreciated by our team. Our mission is built on providing dignified and person-centred care, and we are fully committed to ensuring excellence in all that we do.
We look forward to continuing to serve you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Graham B (Son of Client) published on 9 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers that look after my dad are very nice people who are kind and caring, with a professional attitude. The management are always there to help out with any problems or for information purposes.
Reply from Tanya Thompson, Registered Manager at Heritage Healthcare North TynesideThank you so much for taking the time to leave this lovely review. We're really pleased to hear that your dad is receiving kind, caring and professional support from our team. Our carers work hard to provide the highest standard of care, and it means a lot to know this is being felt.

We're also glad that you've found our management team helpful and responsive. If you ever need anything or have any questions, please don't hesitate to get in touch-we're always here to support you and your family.

Thank you again for your kind words and for trusting us with your dad's care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Heritage Healthcare North Tyneside

from Beverly F (Client) published on 5 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I've employed this company for 2 months and I my very happy with the team including management!They are all very professional and very well qualified to run Care business the care staff are well trained and vetted. I would recommend them to have quality care for your loved ones especially elderly
relatives. It would save the NHS bed blocking?
Reply from Tanya Thompson, Registered Manager at Heritage Healthcare North TynesideThank you so much for taking the time to share this lovely review. We're really grateful for your kind words and for the trust you've placed in our team over the past months.
Our carers and management work hard to provide safe, professional, and truly person-centred care, so it means a lot to hear that you feel supported and confident in the service we provide.
We're proud to help people remain safely at home and to support the wider health system wherever we can.
Thank you again for your recommendation - it really does mean the world to us. If you ever need anything, we're always here to help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
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Awards / Recognitions (1)

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Frequently Asked Questions about Heritage Healthcare

Costs for home care providers owned by Heritage Healthcare

Average costs for home care provided by Heritage Healthcare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Heritage Healthcare, based on 18 out of their 19 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £30.41
Live-in Care (weekly) £463
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Heritage Healthcare own?

Heritage Healthcare own 19 Agencies.

Which Heritage Healthcare Agencies have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heritage Healthcare to verify any information. View our terms and conditions. Heritage Healthcare has a Basic Service – more info.