Heritage Healthcare (Wakefield & Kirklees)

Barnsley Business Centre, Building 1, Unit 33/34, Innovation Way, Wilthorpe, Barnsley S75 1JL
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9.9 29 Reviews
  • Heritage Healthcare (Wakefield & Kirklees), Barnsley
Heritage Healthcare Wakefield provides home care services and support services within a person's home to boost their wellbeing, independence, choice, and convenience, while also maintaining the highest quality of life possible.

Staff are carefully recruited, DBS checked at an enhanced level and referenced.

The team of staff are able to provide a range of care, companionship and housekeeping services such as accompanying clients to social events, meal preparation and light gardening.

There is a long list of home care services available. To find out more contact the team.
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Care Provided by Heritage Healthcare (Wakefield & Kirklees)

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £228.57

We have hourly rates
45 mins and 30 min rates

These prices are only a guideline, please contact Heritage Healthcare (Wakefield & Kirklees) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Marie Binks (Registered Manager)

Heritage Healthcare (Wakefield & Kirklees) Reviews (29)

9.9

Heritage Healthcare (Wakefield & Kirklees) has a Review Score of 9.9 (9.864) out of 10, based on 10 reviews in the last 2 years.
Over all time Heritage Healthcare (Wakefield & Kirklees) has 29 reviews.

Overall Experience
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Date Published
  • 29
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Reviewer Connection to Heritage Healthcare (Wakefield & Kirklees)
  • 10
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Total of 29, showing 1-20
Review from J P (Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care.
My carers are very nice.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thanks for your kind comments our carers work very had to make sure you are happy with their service

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Review from Dawn P (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring and understanding company, both with the service user and their family.
My brother and I feel secure in the knowledge that our mother is not only provided for in her needs but cared for too. Our mother is building up relationships with the different carers and enjoys their company.
Communication
with the office staff is excellent. They have an understanding of mum's and our concerns and do their best to accommodate any changes needed.
We have nothing but praise for heritage Healthcare.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words we are so pleased that we can help

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Review from K H (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been receiving care for the past 12 months. More recently she has needed to have intermittent additional care of which Heritage have supported even though the request has been last minute.
The carers are always considerate of mum's needs and will often go above and beyond in their support
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind comments we are always happy to help

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Review from Anne S (Daughter of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were referred to Heritage Healthcare, Barnsley through Barnsley Council, as they had outstanding reviews from CQC. We were not disappointed. From the moment we met both the Care Manager and Service Manager, we knew my Mother would be in safe hands. On the day Mum came home from hospital we were all
greeted by the Care Manager and Care Co-ordinator. They were friendly, professional and of very caring nature. Mum enjoyed her first meal of many from the Care Co-ordinator. In fact she really took to her. All of the carers that visited Mum throughout Feb and March, were all lovely, when times must have been challenging for them on occasions. They sought advice from both their office, and also didn't hesitate in contacting me. I appreciated this very much, as I live 100 miles away in Staffordshire. An excellent Care Company and would definitely recommend to anyone for their loved one to be cared for by them.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words . We have had the pleasure to help your mum and family over the past few months and wish you all the best for the future. keep in touch

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Review from Jane L (Daughter of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are all professional. They arrive on time and always wear their protective gloves and aprons. We get a list of dates, times and carers' names every week. They have built up a rapport with both parents. Everything has settled after three months of care and has become a good routine. The office
keeps in touch by telephone and/or email. We feel very well supported by Heritage.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you so much for this wonderful review of our service, we strive to provide excellent support to give our clients and their families peace of mind and this is very much appreciated.

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Review from Anne C (Daughter of Client) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heritage was recommended to me when I had to arrange home care for my Mum. The carers have been lovely and are friendly and respectful to Mum and she is extremely happy with the care provided. I would not hesitate in recommending this company.
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Review from M H (Client) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am entirely satisfied and I find them so very caring and friendly.
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Review from Sheila J (Daughter of Client) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers who have attended my mum have been professional, friendly and helpful. Mum can be difficult about taking a shower but all staff that attend are patient and caring and most times, coax her into the shower.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words and we are pleased we can help your mum stay safe in her own home. It is a pleasure to be able to assist.

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Review from Philippa W (Daughter of Client) published on 27 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great carers, keep me updated about any changes that are made, are helpful in keeping in touch with Social Services and best of all my mum loves a good chat with every one of her carers. They ensure all her needs are met from getting up in the morning, showering, giving medication, and making meals.
I would recommend Heritage Healthcare to anyone going through a similar situation with an elderly relative.
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Review from J S (Daughter of Client) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day service starts Mum has received first class service from all carers. Previously reluctant to have carers but she is very happy now and looks forward to them calling.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your lovely comments and we are pleased and privileged to help.

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Review from L J (Daughter of Client) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care service, which I would highly recommend.
Professional, caring staff who treat Mum with dignity and respect and assist her with her everyday needs.
I would have given five stars across the board, but, unfortunately, I did experience some financial administrative errors, which was very
frustrating at the time, but the company did take steps to rectify these problems.
Overall a 5-star service; thank you, Heritage.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you very much for such a positive review regarding our care and professional service. I am really pleased that we are able to assist your mum to be as independent as possible. Our team always strive to go above and beyond and will really value this feedback as it makes what we do so worth while.

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Review from Paul A (Son of Client) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provider, very good at communicating. Mum is very happy with the staff and looks forward to seeing them every day. Any problems are quickly communicated to us and we are happy that we can rely on the excellent care.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you very much for your lovely review. We always aim to go above and beyond when caring for your Mum; as with all our clients. I am really pleased that you are happy with the service and care we provide and look forward to helping your mum retain as much independence as possible.

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Review from David S (Wife of Client) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Social Services recommended Heritage Healthcare and gave me the phone number. I spoke to the office staff who was extremely helpful. That was Friday and Monday morning a worker came and took our details. The rest day we started with a carer in the in the morning to help her personal care. all the carers
are smartly dressed, very respectful and helpful. We have come to rely greatly on their help. if I have needed to phone the office, the staff have been very helpful. I really couldn't say anymore other than a very big thank you all for your help and care!
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your very kind words. I will pass them on to all our lovely carers whom are privileged to be able to help.

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Review from M S (Wife of Client) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this care provider because they are extremely reliable and make me feel very supported.
The quality of care provided is very good and carers in senior positions are doing their best to train and support the juniors who join with less experience. They treat the client with respect
and affection, making him feel valued.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you very much for the lovely review and we will, of course, pass your comments on to our team who have had the great privilege to care for your family. We wish you all the very best.
Your Heritage Healthcare Team

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Review from Paul K (Client) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic people who care, they have helped me so much my neighbour and friends can see the difference they have made to the quality of life of my, very friendly caring carers. They help me with all my needs and very concerned that my needs are met 100%, I highly recommend this company as a friendly
very efficient group of carers.
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Review from Richard G (Son of Client) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely carers who treat my mum with dignity humour and respect.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words, we are so happy to support such a wonderful lady.

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Review from Stephen K (Son of Client) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad (now 97) was admitted to hospital after a fall. He was checked over and found to be ok. The NHS working with Heritage Healthcare, my father, my brother and myself arranged a health care package to support Dad when he came home. Carers would attend Dad's home to get him up and provide breakfast,
a second carer to attend and cook and serve his lunch, a third carer would give him his tea, and then final carer of the day would help him to bed. This has worked very well and Dad has enjoyed the regular support and attention. The carers have been excellent, very friendly and accommodating, providing a very good service.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words and all the staff really look forward to attending

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Review from Graham K (Son of Client) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following my father's discharge from the hospital, we have been very impressed with the standard of care being provided by Heritage Healthcare. There is a small core of staff, which means that he is able to establish a rapport when they visit regularly. He is being provided with regular meals, which
has improved his well-being. All the staff are very caring. A request for a small adjustment to the timing of visits was accommodated very quickly. Overall, we cannot fault the service being delivered.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words they are very much appreciated by all the team

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Review from M H (Son of Client) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from Heritage Healthcare provide support, conversation and companionship, making my mother feel independent, safe and more confident.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you for your kind words it is very much appreciated

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Review from Michelle H (Client) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A care company that cares! I have only been with Heritage Healthcare for a very short period of time, but since joining the company I have always been treated respectfully; and although I’m aware that as a company they are always happy to help, as yet I’ve never had to make a single phone call to ask
for any kind of assistance. I believe that alone speaks volumes! My carers are absolutely amazing people, as carers go I can only describe them as ‘the cream of the crop’, always kind, thoughtful and happy to help. My home though a busy 24hr workplace is full of the laughter I love, the happiness I can’t live without and the care that keeps me safe from harm. If I was asked to sum up my experiences at Heritage Healthcare, my answer would be this: I would recommend their services to anyone and everyone.
Reply from Marie Binks, Managing Director at Heritage Healthcare (Wakefield & Kirklees)

Thank you very much for your comments they are really appreciated and very kind.
We absolutely love being part of your team and thank you for giving us the opportunity, it is a real privilege.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Heritage Healthcare (Wakefield & Kirklees) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Heritage Healthcare (Wakefield & Kirklees) is calculated as follows: ( (51 Excellents x 5) + (8 Goods x 4) ) ÷ 59 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Heritage Healthcare (Wakefield & Kirklees) is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Marie

Marie Binks

Job Title: Managing Director Joined: 2017

Marie Binks qualified in Law before launching a successful career within the business banking sector. For the last 18 years, Marie has worked closely with the local business community, building longstanding and trusting relationships. Having raised funds for the local hospice and volunteered in the area, Marie decided to launch Heritage Healthcare Wakefield so that she could provide her community with an expert quality, caring and professional service.

Frequently Asked Questions about Heritage Healthcare (Wakefield & Kirklees)

What Type of Services does Heritage Healthcare (Wakefield & Kirklees) offer?

Heritage Healthcare (Wakefield & Kirklees) offers Home Care.

How many Carers does Heritage Healthcare (Wakefield & Kirklees) employ?

Heritage Healthcare (Wakefield & Kirklees) employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heritage Healthcare (Wakefield & Kirklees) to verify any information. View our terms and conditions. Heritage Healthcare (Wakefield & Kirklees) has an Enhanced Service - more info.