Heritage Healthcare North Tyneside
Unit 25, Apex Business Village,
Cramlington
NE23 7BF
Available on request
These prices are only a guideline, please contact Heritage Healthcare North Tyneside to find out the exact price for your requirements.
Contact Heritage Healthcare North Tyneside to get a personalised quote.
Contact Heritage Healthcare North Tyneside to get a personalised quote.
Heritage Healthcare North Tyneside has a Review Score of 10 (9.980) out of 10, based on 25 reviews in the last 2 years.
Over all time Heritage Healthcare North Tyneside has 25 reviews.
5.0 out of 5
5.0 out of 5
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5.0 out of 5
Thank You from the bottom of my heart, i feel a weight has been lifted
5.0 out of 5
5.0 out of 5
5.0 out of 5
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4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
The manager's knowledge is excellent, from her awareness of the medical condition to supporting providers (eg. Social Services) and I honestly think that
The manager and the team provided personal care, household support and also took my mum on walks and visits to local coffee shops. They adapted the care they provided as needed, with maximum flexibility, in a compassionate, professional way.
Myself and my family really felt supported during our time with Heritage Health care, and I would recommend their services wholeheartedly. I just want to say a big thank you to Heritage Healthcare, particularly the manager - without whom the stress of caring for a close family member would have been so much challenging. Thank you!
5.0 out of 5
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5.0 out of 5
Compassionate, considerate and fully respecting my Fathers dignity at all times
No matter which care giver calls we know that they have the same high standards and Our Dad is in safe professional
Dad sends a personal Thank You
5.0 out of 5
5.0 out of 5
If I could give 6 stars I would!!
The Review Score of 10 (9.980) out of 10 for Heritage Healthcare North Tyneside is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Heritage Healthcare North Tyneside is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
Being an HCPC registered healthcare professional and an Operating Department Practitioner for a local NHS trust, Suzanne is deeply committed to person-centred care. Her passion for caring for people drives her to ensure that every individual receives compassionate, personalised, and high-quality support in the comfort of their own home. At Heritage Healthcare North Tyneside, she strives to create a supportive and nurturing environment for both her clients and a dedicated team, setting the benchmark for excellence in domiciliary care in their community.
Before qualifying as a healthcare professional, Suzanne worked as a credit manager and gained valuable experience in customer service. The transferable skills from these roles, such as leadership, management, and a strong commitment to customer satisfaction, have significantly contributed to her ability to lead their team effectively and ensure they provide the best possible care.
She is driven by a deep passion for creating a kind and caring environment for their clients. By consistently putting their clients first, she strives to ensure their needs are always met with compassion and respect. Suzanne believes that their staff, who are trained to an excellent standard, are a valued and integral part of her team, playing a crucial role in delivering exceptional care and service.
Tanya's career spans various fields, from business to healthcare, allowing her to bring a unique blend of skills to her role. With over 16 years of clinical experience as a paramedic and in primary care, she has extensive expertise in managing elderly and frail individuals and understanding their holistic needs. Her strong communication skills, coupled with a kind, respectful, and empathetic approach to patient-centred care will enable her to deliver high-quality care.
Tanya's career journey has included working in human resources, sales and finance for 10 years before moving into healthcare, providing her with a broad skill set. She is an HCPC Registered Paramedic who progressed to a Clinical Manager and then onto an Advanced Practitioner. Throughout her career, she has gained invaluable experience working with elderly and frail populations, as well as interacting with diverse communities and health and social care professionals. These experiences have deepened her understanding of the critical importance of personalised, in-home care.
She has a Master’s Degree in Practice Development and a Postgraduate Diploma in Advanced Practice. These qualifications have enriched her knowledge in clinical practice, service improvement, leadership, and the importance of patient-centred care.
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