Heritage Healthcare Leicester

Gresham Works, 38 Market Street, Leicester LE1 6DP
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8.3 2 Reviews
  • Heritage Healthcare Leicester, Leicester
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £198.57

Available on request

These prices are only a guideline, please contact Heritage Healthcare Leicester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Deepti Gangana (Nominated Individul)
Are you the Owner/Manager of Heritage Healthcare Leicester? View your Advertising Options

Heritage Healthcare Leicester Reviews (2)

8.3

Heritage Healthcare Leicester has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years.
Over all time Heritage Healthcare Leicester has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Heritage Healthcare Leicester
  • 1
  • 1
Total of 2, showing 1-2
Review from S S (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far no complaints, staff are lovely and professional, I feel relaxed and know my mum is getting the best care and have a good relationship with the carers. I would definitely recommend this company, if you have any problems they solved them quickly.
Reply from Deepti G, Nominated individual at Heritage Healthcare Leicester

Thank you so much for your kind words. We are so pleased to hear you are happy with the services provided. Thank you again for trusting us with your mothers care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Adrian W (Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic work from day 1, go above and beyond, very thorough, very professional, cannot praise the team enough! Timekeeping is impressive and flexible. Had many different companies throughout the year but I can honestly say that I won't be looking elsewhere!
Reply from Hannah Flack, Registered Manager at Heritage Healthcare Leicester

Thank you for your feedback, we are very pleased to hear that you and your wife are happy with the care services we are providing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Heritage Healthcare Leicester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Heritage Healthcare Leicester is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Heritage Healthcare Leicester is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Heritage Healthcare Leicester

What Type of Services does Heritage Healthcare Leicester offer?

Heritage Healthcare Leicester offers Home Care.

How many Carers does Heritage Healthcare Leicester employ?

Heritage Healthcare Leicester employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heritage Healthcare Leicester to verify any information. View our terms and conditions. Heritage Healthcare Leicester has an Basic Service - more info.