Heritage Healthcare in Greater Manchester | 3 Home Care Providers

Review of
Heritage Healthcare Cheadle & Wilmslow
from Jennat T (Daughter of Client) published on 3 November 2025 Submitted via Website • Report

Overall Experience

I cannot thank Heritage Healthcare enough for the incredible care they provide for my mum. From the very first day, the whole team have shown kindness, patience and genuine compassion. Knowing she is in such safe and caring hands gives me real peace of mind.
The carers treat Mum with dignity and respect,

but also with warmth and friendship. They really take the time to get to know her and always go above and beyond to make sure she feels comfortable and happy. She looks forward to seeing them, and it's made such a positive difference to her day-to-day life.
As her daughter, it means the world to me to see how well she is looked after. Heritage Healthcare don't just provide excellent care, they provide reassurance, companionship and trust - everything you would hope for in a care company. I would recommend them to any family without hesitation.

Reply from Tarek Ahmed, Registered Manager at Heritage Healthcare Cheadle & Wilmslow

Thank you so much for your lovely words! It truly means a lot to all of us to know you're happy with the care and support we're providing. We're so lucky to have such kind clients. If there's ever…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Heather C (Daughter of Client) published on 30 October 2025 Submitted via Website • Report

Overall Experience

Heritage Health Care are providing a wonderful service for my Father. All the carers are so lovely and respectful for his needs. Great communication throughout the whole team, providing assistance with GP's and district nurses.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

We really appreciate your kind words about our service, thank you! Your Dad's carers are very fond of him and as a whole team, we will always go the extra to ensure all aspects of care and support are…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Marian K (Client) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care I receive. The staff are pleasant and caring when I have had an issue in the past, management listened and problem was resolved.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Many thanks for taking the time to complete a review of our service, we really appreciate it. Our team are always available to listen if you have any queries.

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Review of
Heritage Healthcare (Trafford & Cheshire)
from A B (Daughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

My mum received daily support from Heritage Healthcare for a couple of years.
The care provided was consistently good and this gave me the confidence that mum was in safe hands.
The management team are very professional and approachable, they would always listen and act on any concerns I raised.
I

would not hesitate to recommend this company.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Thank you for your recommendation of our care services and for your kind comments. We have always felt we worked well with your family as regards the support for your Mum, and the communication…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Kathryn B (Daughter of Client) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Heritage Health Care has been absolutely brilliant in helping with the care of my dad who has Alzheimer's. From the initial meeting with Joely, who answered all of my mum's concerns with a complete understanding of the situation, to the daily carers who came in to assist dad with his morning routine,

we could not have asked for more.
We had regular carers who got to know dad and bonded with him by tapping into his cheeky personality. They were also brilliant at helping mum with bits and pieces of housework after they had got Dad showered and dressed.
After a very bad and stressful night, mum called Heritage to see if they could offer more help. An 'emergency' carer came round that morning which was a huge help, and we were able to increase the amount of care received very quickly.
We would not hesitate to recommend Heritage Health Care to anyone needing any kind of help - the fact that mum called the carers 'my angels' says it all.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

We are delighted to receive your lovely review about our care team and the support provided for your Dad (and Mum). Thank you for taking the time to write this and for your recommendation of our…read more

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Review of
Heritage Healthcare Cheadle & Wilmslow
from Dennis B (Client) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent carers, always happy and on time. No complaints at all. They always spend full time with me. Excellent service very pleased. I feel confident that I am able to leave the house without any worries. Care managers was very helpful.

Reply from Tarek Ahmed, Registered Manager at Heritage Healthcare Cheadle & Wilmslow

Thank you so much for your lovely words! It truly means a lot to all of us to know you're happy with the care and support we're providing. We're so lucky to have such kind clients. If there's ever…read more

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Value for Money

Review of
Heritage Healthcare (Rochdale)
from N A (Daughter of Client) published on 29 September 2025 Submitted via Website • Report

Overall Experience

I have the best carers ever looking after my Mum. They show care compasion and understanding with their service user. I feel reassured as the relative with responsibility of mums care that she has a good quality of life.

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Review of
Heritage Healthcare Cheadle & Wilmslow
from Jane S (Client) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

Heritage Healthcare provide a useful service to me. I live in a nursing home and this company gave me carers to take me out each month to go shopping and for medical & dental appointments. The carers are pleasant and turn up on time. I organise my trips with the manager, and we communicate well. I arranged

the taxis to go out, it is a valuable help.

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Helen W (Daughter of Client) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Our family cannot rate Heritage Healthcare highly enough! The management and the wonderful team of carers have been supporting my mum and dad for a couple of years now, and are the reason my mum is able to stay on in her home now my dad has died. They are extremely responsive and kind, and truly look

after my mum as a person. When we first met the manager we were struck by how well she understands the practicalities of giving care in a dignifed way, and this approach runs through everything HH does. Mum really loves getting to know the different helpers and looks on them as friends - thank you to the whole team!

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Thank you so much for taking the time to write a lovely review of our service! We were all so sorry to lose your Dad, and it is a privilege to continue supporting your Mum at home, also with…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from John F (Husband of Client) published on 30 June 2025 Submitted via Website • Report

Overall Experience

I have been highly impressed by the outstanding caring ethos of Heritage . Initially , an appropriate care package was agreed paying particular attention to supporting my wife with her declining memory and reduced cognitive function . We have been delighted at the carers' professionalism , compassion

and enthusiasm for the job . They understand my wife's needs and always provide excellent support , including personal care , meals and drinks , and engagement and stimulation . They encourage regular mobility , walks in our garden or further afield at National Trust parks , utilising their own transport when required . The carers show initiative by volunteering to undertake chores around the house without being asked .
Overall , the carers provide great comfort to my wife and myself .
In conclusion , I highly recommend Heritage and their excellent team of carers .
The two Directors provide quality and inspiring leadership to all staff , and set and maintain high standards .

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Wow, what an amazing review, thank you so much! It was very emotional reading it, because to know our team has made such a positive impact on you and your wife is wonderful. We are so proud of our…read more

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Review of
Heritage Healthcare Cheadle & Wilmslow
from Suborno G (Son of Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

The care and compassion shown to my mum by the team has been exceptional. They've treated her with genuine kindness and professionalism throughout. We're incredibly grateful for the support they've provided.

Reply from Tarek Ahmed, Registered Manager at Heritage Healthcare Cheadle & Wilmslow

Thank you so much for your lovely words! It truly means a lot to all of us to know you're happy with the care and support we're providing. We're so lucky to have such kind clients. If there's ever…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Heritage Healthcare (Trafford & Cheshire)
from N B (Niece of Client) published on 21 May 2025 Submitted via Website • Report

Overall Experience

I cannot speak highly of Heritage Care I started using them for my uncle in July 2023. I required this additional support to help me to care for my uncle. We were visited by one staff member in particular initially to discuss my uncles care package. They were able to put this in place very quickly

and have continued to adapt to his ever changing needs. The carers treat my uncle with great care and dignity in so much as he feels very comfortable with the carers. They support me with my holiday cover when required and can always adapt to extra cover at short notice. My uncle has also used the service for going out to lunch and enjoyed very much too. I can't thank you enough for everything you do everyday and continue to do supporting my uncle and me. A big thank you

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

We really appreciate you taking the time to write us a lovely review, thank you! We are delighted you and your uncle are so happy with our carers and service; our team love supporting you both. Your…read more

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Review of
Heritage Healthcare Cheadle & Wilmslow
from Lee M (Son of Client) published on 21 May 2025 Submitted via Website • Report

Overall Experience

The manager at Heritage has performed a great job of setting up care for my mother.

The carers turn up on time and are working well with my elderly relative.

This contrasts very well against the experience of friends in similar situations that are trying to get along with council provided care

Reply from Tarek Ahmed, Registered Manager at Heritage Healthcare Cheadle & Wilmslow

Thank you so much for your incredibly kind words and thoughtful review. It truly means the world to us to hear how happy and supported your Mam feels with our team. Providing compassionate,…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from joanne P (Daughter of Client) published on 13 May 2025 Submitted via Website • Report

Overall Experience

We required some night care for mum, who has complex needs. Having used Heritage before we felt more than happy to reach out to the team once again. The standard of care given to mum is above and beyond what we hoped for. The whole experience has been amazing, in what has been a stressful period for

the whole family. The professionalism of the team is outstanding from the first point of contact to talking to the team and arranging the calls. The care, understanding and support has really been appreciated. A special mention needs to go out to the carer. She is especially caring, giving the highest standard of individualised care for mum. She allows mum to keep her dignity and respects and supports her through some tough times. I couldn't recommend the company enough.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Huge thanks for your time taken to write such a glowing review; it's great to hear you and your family are so happy with our support for your Mum. I will make sure the carer you mentioned sees your…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Howard H (Nephew of Client) published on 13 May 2025 Submitted via Website • Report

Overall Experience

Heritage have been marvellous. We could not have managed without their assistance . Their care knowledge is excellent and we have had the benefit of this experience. Their staff are really good and comfort the client. Nothing is too much trouble.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Many thanks for your kind review on behalf of your family members, we are so pleased you feel well supported by our team. We always strive to go above and beyond and ensure our clients are…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Susan M (Wife of Client) published on 30 September 2024 Submitted via Website • Report

Overall Experience

I can not speak more highly of the team at Heritage Care. From the initial telephone conversation,(not knowing where to begin), but being reassured and given genuine caring advice to then visiting and providing help and companionship to my husband, it made such a difference. Nothing is too much trouble

and the standard of professionalism and empathy is outstanding. The staff are kind, professional and provide a marvellous service.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Many thanks for taking the time to write us a lovely review, we are delighted! We understand that finding and implementing the right care/support package can be overwhelming, so are really pleased to…read more

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Review of
Heritage Healthcare (Rochdale)
from L C (Daughter of Client) published on 12 September 2024 Submitted via Postal Card • Report

Overall Experience

The carers were very proffessional, looked after my mother with respect and kindness and always had time to speak to her and us about her needs and how she was.
The only thing I would say is that the carers using public transport were sometimes late but overall a good experience. I would use it again.

Reply from Stacey Chestney, Manager at Heritage Healthcare (Rochdale)

Thank you, it was a pleasure caring for your mum and working with you.

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Review of
Heritage Healthcare (Rochdale)
from M I (Client) published on 3 September 2024 Submitted via Postal Card • Report

Overall Experience

Heritage Healthcare are truly a very kind, caring company with our best interest at heart, you can talk to them anytime, they are on time, making sure you have everything you need before they go at night. Call to reassure you. Very pleasant in the morning with a cheer 'good morning' and 'how are you'.

Reply from Stacey Chestney, Manager at Heritage Healthcare (Rochdale)

Thank you for your kind words, it is a pleasure providing care for you.

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Janet C (Daughter of Client) published on 6 June 2024 Submitted via Website • Report

Overall Experience

Professional, compassionate, exceptional service and care provided in looking after our Mum for months prior to and during end of life. The manager and her team were the backbone and crucial support to our Mum remaining in her own home as she wished. Each and every person from Heritage gave time and

care to Mum and us, that we had not witnessed anywhere else or been able to have access to. Without this care, Mum would not have been able to remain at home. She was treated with the utmost respect and dignity, attending to all her needs whilst giving Mum the conversation and company that she looked forward to having. She built a rapport with all the carers and was very fond of them, if we could name each one of you here, we would. Thank you will never be enough to show our eternal gratitude to you all, for each and every day care and to the manager for being there in her professional and caring capacity at the very end for Mum and us when we needed her. Thank you to each and every one of you.

Reply from Liz Rhodes, Director at Heritage Healthcare (Trafford & Cheshire)

Wow, what a wonderful review of our team and service, thank you so much for taking the time to write it. We are humbled by your lovely words. All the carers who knew and cared for your Mum were…read more

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Review of
Heritage Healthcare (Trafford & Cheshire)
from Sarah P (Wife of Client) published on 5 June 2024 Submitted via Website • Report

Overall Experience

My husband has a neurological condition and I have employed Heritage Healthcare in Altrincham over the last year. They help with all his personal care, the staff have met with our physio to continue with his specific exercises. One of The best things I can say about Heritage Healthcare is that all the

staff care about my husband which is quite rare in this industry. They have been willing to go above and beyond. I feel completely comfortable leaving him in their care, the staff are trustworthy warm and friendly.

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Home Care Providers Owned by Heritage Healthcare in Greater Manchester

Heritage Healthcare Locations in Greater Manchester (3)

Heritage Healthcare Reviews in Greater Manchester (61)

Heritage Healthcare Cheadle & Wilmslow

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare Cheadle & Wilmslow

Heritage Healthcare (Rochdale)

Heritage Healthcare Cheadle & Wilmslow

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare Cheadle & Wilmslow

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare Cheadle & Wilmslow

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Rochdale)

Heritage Healthcare (Rochdale)

Heritage Healthcare (Trafford & Cheshire)

Heritage Healthcare (Trafford & Cheshire)

Awards / Recognitions (1)

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