Home Care Provider Owned by Heritage Healthcare in Cardiff

follow-up. There are several systems to follow up on work with beneficiaries and also to develop employees through continuous training courses to keep up with the latest and best for the beneficiaries. I am happy and satisfied to work with you and I wish you the best always. Continue with the same systems.

my Aunt, who has early-onset dementia. They have administered my Aunt’s prescriptions in a timely manner, and have collected prescriptions at short notice, and taken my Aunt to appointments. They are also beginning to support my Aunt with meals, cleaning, and laundry.
I had also struggled with the authorities for the last six months to remove redundant healthcare equipment from my Aunt’s home. However, once I had discussed this with the manager, it only took a matter of a few weeks to resolve. Heritage Healthcare has been patient and sensitive to my Aunt’s needs and I am confident with their ongoing support, my Aunt can continue to live at her home as independently as possible.

they keep us updated if we are unable to attend for any reason, which makes things so much easier.

Mum looks forward to seeing her carers each day and having a good chat with them. I feel like Heritage is a family that we are part of. We were very lucky to find them at a time when Mum started to lose some of her independence.

to my sister & me knowing that we had entrusted Mum into their care & that Mum was in very safe hands, especially with us being inexperienced as to Mum's requirements with frailty & her dementia.
We will be forever grateful to them as they gave us such valuable advice & guidance from the team that cared for Mum.
We have no hesitation in recommending their services.

and I have had extra kindness on my birthday and Christmas and they support good causes. I would recommend them to anyone.

to be able to visit Mum at a time that is convenient to us, as we are not tied to giving her her medication at a specific time as they take care of all of that. It's the little things that show how good they are and do as much for Mum, which in turn, helps us as a family too, like taking the refuse out for us and placing Mum's nightclothes ready for the nighttime carer. We trust Heritage with our precious commodity, which is Mum, and one carer, in particular, is actually like a third daughter. Mum is very comfortable with them all but has a very special bond with this particular carer, and it's lovely to see. We, as a family, are forever singing their praises and often recommend their services.

my brother's little quirks and eccentricities and know how to work with him when he is uncooperative or recalcitrant. They have a laugh and raise his spirits, and seem genuinely fond of him. We do not live nearby and he insists on living independently in his own home, which is only possible because of the full-on care package and the excellent line of communication Heritage maintains with us. Despite the distance they make us feel as though we are part of the team managing his needs, solving problems and supporting my brother's wishes.

Heritage just to say hello as they hold a special place in my heart.

carers are friendly, and always have time for a chat. They ensure he is comfortable and safe before leaving the house. The communication from carers and management is excellent, letting me know if they have any issues or concerns. They also communicate with my father's GP, district nurses and social worker. I would definitely recommend Heritage Healthcare.

support and the help with various agencies during Mum's illness were second to none and I hold this company in high regard - and living over a thousand miles and two flights away I have a lot to thank them for. Thank you.

give my Mum. I am reassured morning and evening that Mum has been cared for and is safe. I would highly recommend Heritage Healthcare in Cardiff.

a great comfort to myself and the family. When I am not with Mum I know she is being well cared for. Thank you to everyone that visits Mum.

They are very flexible with arrangements and always try to accommodate any changes or increases in the care requested. I highly recommend them.