Home Care Providers Owned by Heritage Healthcare in Northumberland

I can't express enough what an amazing company Heritage Home Care is. I was desperate to find the right company for my husband after looking relentlessly. I met Tanya & straight away I knew how professional they were. Then my first booking in walks Mandy & we hit it off from the start but most importantly her & Gordon took to each other. I've never regretted employing Heritage & would recommend them highly which I already have to friends.

The team at Heritage Healthcare have provided a first class service, providing twice daily care support for my mother for almost 6 months. My mother absolutely adores them. I would not hesitate in recommending them to anyone, thinking about using them. Flexible, caring and professional. Thank you all.

Thank you so much.

I wouldn't hesitate to recommend Heritage and I have already re-booked their services. Thank you.

I have been looking for a care provider for my Husband for some time, I got in touch with Heritage Healthcare, and was so impressed with them. I just got that gut feeling when I spoke to Suzanne. Both of the girls came the following day to discuss but I had already made my mind up that I wanted Heritage to care for my Husband. I am so impressed and feel he is in the best hands which is a wonderful feeling to have.

Thank You from the bottom of my heart, i feel a weight has been lifted

I cannot I speak highly enough of Heritage Health Care North Tyneside. The initial assessment by the mangers was warm, professional and through, making sure they got it right for dad and offering useful suggestions of further things that may help. They matched dad up well and his carers were excellent; always hard working, kind and respectful. The managers kept in good contact with me throughout, always happy to help and as dad's health failed they offered useful support and guidance along the way. I am very happy with the choice I made to use their service

Since getting in touch, we have found the Directors to be very supportive and understanding. We couldn't be happier with the service. Thank you.

When I finally admitted that I needed help with personal care and help with some household chores that I could no longer manage, I contacted Heritage Healthcare. From the very first meeting, I knew that my needs were understood. My carers are respectful when providing personal care, ie washing, showering and dressing. They also help with any household tasks such as laundry, vacuuming, etc. My carers are wonderful.

The carers that look after my dad are very nice people who are kind and caring, with a professional attitude. The management are always there to help out with any problems or for information purposes.

I've employed this company for 2 months and I my very happy with the team including management!They are all very professional and very well qualified to run Care business the care staff are well trained and vetted. I would recommend them to have quality care for your loved ones especially elderly relatives. It would save the NHS bed blocking?

Heritage provide care for my dad. They put his needs first and treat him with care and respect. They provide a flexible care package to my dad and when I'm not around, I'm reassured by the care that they provide for him. The communication is excellent and they are very professional. All appointments are attended on time. The support they provide to us is invaluable and I would highly recommend them.

We've had help and support with being discharged from hospital, to providing daily care in our own home. They have contacted various community services on our behalf, including meds from the pharmacy. They have been very reassuring and understanding to us both. They have made a very daunting time easy, and all with a friendly, polite manner. They even pamper the pooch, too. Thanks for everything. Highly recommend

Heritage health care are just amazing. They provided care for my mum who has Alzheimers, through multiple visits per week since Oct24 to Aug25.

The manager's knowledge is excellent, from her awareness of the medical condition to supporting providers (eg. Social Services) and I honestly think that we'd still be struggling to negotiate through the relevant services in what was a very difficult time without her support.

The manager and the team provided personal care, household support and also took my mum on walks and visits to local coffee shops. They adapted the care they provided as needed, with maximum flexibility, in a compassionate, professional way.

Myself and my family really felt supported during our time with Heritage Health care, and I would recommend their services wholeheartedly. I just want to say a big thank you to Heritage Healthcare, particularly the manager - without whom the stress of caring for a close family member would have been so much challenging. Thank you!

I wouldn't hesitate in recommending Heritage to all that needed care and help in their home and recommend the manager and her team to all that needed care and dignity and her experience.and efficiency.

We are new to needing home care and it wasn't an easy decision to allow strangers into my mother's life. I have to say that from the very start, it was clear to see that this was a company that was driven by passion, for making a difference for the people they look after. Their approach has been professional, but at the same time on a very personal level. They are becoming my mother's 'bestie' and for that i'm extremely grateful to and so pleased that we chose Heritage. My only regret - that we didn't find them sooner.

I would happily recommend Heritage Healthcare to anyone, especially for full time care.

All staff do an excellent professional job. Friendly lovely staff.

I can honestly say that Heritage Care provide the highest level of care I've seen in many years..

Compassionate, considerate and fully respecting my Fathers dignity at all times

No matter which care giver calls we know that they have the same high standards and Our Dad is in safe professional hands

Dad sends a personal Thank You

We highly recommend Heritage Healthcare North Tyneside. The management of our parents' care plan; the professional, well trained Carers; and the flexibility to change care requirements as needed are all excellent. In addition, the guidance and expertise provided to help us navigate the NHS and other elder care resources is invaluable. The Carers are compassionate and bring joy to our parents' lives every day. The help and support they provide has changed our lives and the lives of our parents very much for the better.

I now have peace of mind that my Mam is safe and very well looked after by this amazing team.

If I could give 6 stars I would!!