Essential Health Ltd

First Floor, Unit 1, Mirage Business Park, Moorland Road, Stoke-on-Trent ST6 1JJ
Review Us
9.9 53 Reviews
  • Essential Health Ltd, Stoke-on-Trent
Essential Health are proud to provide truly personal home care services for clients in their own homes across Stoke on Trent.

From support with personal care needs and engaging activities, help to prepare meals and snacks, and completing domestic and household tasks, to being there to assist with recuperation, providing care at night, and delivering specialised care and support with equipment use, care workers are there for clients exactly as they need them.

And thanks to industry-leading investment in the team, customers can trust that they deliver superb quality care, every time. Essential Health have a safe and thorough recruitment process with CPD certified training. And all this means that clients can rest assured that Essential Health carers are not just the best at what they do, but that they'll stay the best too.

Why not explore their site and learn a little more about the team, or to join a company with firm ethics and values. Whatever the reason, do feel free to get in touch with a member of the dedicated Essential Health team.

Essential Health provides a range of professional, flexible care and support services to meet all needs. These include:

Personal care
Home help
Elderly care
Palliative care
Dementia care
High dependency care
Mental health conditions
Physical disabilities
Sensory impairment
Companionship
Hospital discharge
Show Essential Health Ltd on the Map

Care Provided by Essential Health Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.64 – £30
  • Weekly Live-in Care Fees: £1400 – £1600

These prices are only a guideline, please contact Essential Health Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Essential Health Ltd

Person in Charge

  • Beverley Blakeman (Managing Director)

Essential Health Ltd Reviews (53)

9.9

Essential Health Ltd has a Review Score of 9.9 (9.854) out of 10, based on 15 reviews in the last 2 years.
Over all time Essential Health Ltd has 53 reviews.

Overall Experience
  • 49
  • 4
  • 0
  • 0
  • 0
Date Published
  • 53
  • 2
  • 10
  • 15
  • 38
Reviewer Connection to Essential Health Ltd
  • 18
  • 8
  • 7
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 1-20
Review from David H (Husband of Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers have given my wife 100% care as of her wishes to date.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
David,This is so nice to read. I am very proud of the care team we have as they are all passionate about their job. They have compassion, empathy and show dignity to each client we support but when we…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen S (Daughter of Client) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team from the carers delivering the care to the management team have been world class supporting mum with personal care.
A little persuasion to get them on board but it has been a pleasure for us all. Mum gets her personal care and retains her dignity. My sister and I keep the Mother / Daughter
relationship.
Mum looks forward to the team coming for the social too. My sister and I relax in the evening knowing she is in first class hands.
Highly recommended , 5 Star service.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your review. It is a pleasure to read that your mum looks forward to her care team arriving. Your testament proves that there is more to ensuring that each person feels they are…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A W (Daughter of Client) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Changed companies to Essential Healthy Ltd recently. Management are excellent, always at the end of the phone if you need them. Carers are very polite and courteous and very patient with mum. Nothing is too much trouble, and they are all doing their very best in caring for my mum whilst I work full
time. They are getting to know how mum likes things done for example, her cup of tea and her routine and are really very good at what they do. Their call times are very accurate, and if there is a problem, traffic etc, they will notify me.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you so much for this lovely review. It is a pleasure to support you and your mum, giving you both peace of mind that support is being provided to the best of our ability.It is a pleasure to read…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Daughter of Client) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All of the carers are professional and treat mum with respect and dignity. Even during periods of bad weather, carers have arrived as punctually as possible and have never let her down. Management has given mum extra medications on prescription (antibiotics and steroids) as required. I feel I can always
speak to a member of the team if I have any concerns or need any advice. Management showed real concern about clients' well-being, particularly when my mum was hospitalised recently.
Reply from Beverley Blakeman, Care Manager at Essential Health Ltd
It is a privilege to read that you feel the care team for mum is professional and that they treat mum with the dignity and respect she deserves. This is a large part of our working ethos and our core…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Harold W (Husband of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, communication is good, continuity of staff is good. Staff are competent and thorough with the care. The carer's are very good with my wife who has very complex and challenging conditions. Time keeping is excellent which is a major factor where the medication is concerned.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Reading this review makes me so very proud. The difference that the care team are making to yourself and your lovely wife is what we all aspire for at Essential Health.The feedback that you have given…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan M (Daughter of Client) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Essential Health as a provider is that they are brilliant, my mum has had a few carers and she has said they are all lovely and very caring and she could not ask for anything more, so we would like to say a big thank you to all the staff and carers, thanking you for everything.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your lovely comments, At Essential Health we do aim to provide a naturally caring service. I am very proud of the care team. They all take time out to support each individual to feel…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A L (Client) assisted by family/friend published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service care and professionalism, and above all, kindness and thoughtfulness of your team caring for my husband could not be better.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your kind words. To receive a review like this is pleasure and warming. The care team are all dedicated to their role and I will be certain to pass on your lovely words as I know they…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A C (Wife of Client) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Many ups and downs as expected but with the care and attention to us both (me verbally) from the care staff soon overcome. They are all the extended family now who we can confined in. Would recommend Essential Health to anyone.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your lovely comments. It is pleasing to read that you feel comfortable to talk freely with the care team you have.How nice to read that you think of the team as your extended…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue J (Daughter of Client) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely caring staff and a very supportive management team. Care has had to be adjusted recently but nothing has been too much trouble for the staff or managers. Very happy with the care that is given. As a family, it has taken some pressure off us so we appreciate this.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you so much for the lovely comments. I am pleased to hear that the services we provide are supporting not only your loved one but yourselves as a family.Additionally, I am very pleased to read…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M S (Husband of Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good service - some problems with registered carers but this is always looked at by the office. My wife takes a while to settle with change due to her condition but we get there in the end. All in all, it is a fair service. Good contact with the office staff who will sort our any problem as
soon as possible.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your honest comments. It is good to read that you feel you are receiving a fair service. Furthermore, you feel supported by the office. Kind regards Registered Manager
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gareth T (Grandson of Client) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The amazing service provided by Essential Health was evident from the first phone call I received and continued through every visit. Every carer I have met has had an exceptional level of care and consideration for the needs of my grandad, going beyond what was expected in order to maintain his dignity
and show him the compassion he deserves, he has had other care companies previously and this has not been my experience with those companies. I also have to mention the extra care and support that has been provided to family members, including myself, helping us to talk about wonderful memories and share stories during this difficult time has been a wonderful support to us and I will be eternally grateful for this. Every member of this wonderful company have care at the heart of every visit.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you so much for your heartfelt words. It really is both an honour and a privilege to support you all at such a difficult time. Your memories are a true representation of the beautiful family…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C C (Wife of Client) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers always arrive 'happy' to see us. My husband having fallen the carers were left to oversee medical care - brilliantly.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your lovely words, it is a pleasure and a privilege to support both yourself and your husband. The care team thoroughly enjoy the time spent together and value the fun they have. Thank…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Trish H (Daughter of Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been quite poorly lately, the support we have recieved not just for mum has been second to none, with nothing too much trouble the care they have given has been fabulous, not only to mum but to our family, sent out 2nd person for extra support to keep eye on her they have maintained her dignity,
shown empathy. They have maintained continuity, communication is excellent letting us know of any concerns. I just want to say thank you for all that you do for mum and my family don't know what we would do without you.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
To all the family, thank you so much for your lovely kind words. They are truly appreciated. The care and support that your mum along with yourselves is crucial to all the care team at Essential…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D H (Client) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my carer and what she does for me.
Reply from Beverley Blakeman, care manager at Essential Health Ltd
Thank you for your lovely words. We are pleased to hear that you are happy with your carer as she is a valued member of our team. It is a pleasure to support you and an honour to be part of your daily…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karl B (Son of Client) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the carers; they have taken good care of Mum, always asking if she wants a cup of tea, and they heat her hot water bottles up. Mum feels very comfortable around them, which takes a big load off my shoulders; they always ask how I am coping, just their presence in the house has eased
the stress.
Reply from Beverley Blakeman, Care Manager at Essential Health Ltd
Thank you for your lovely review. It is important to the team to know that you feel your Mum is taken 'good care of'. Furthermore, it is a pleasure to read that your Mum feels comfortable with her…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret E (Mother of Client) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my son has received over the last five years has continued to be excellent, from both the carers and staff who treat him very professionally with compassion and empathy, which puts my mind at ease.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B C (Husband of Client) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We do not have any problems. The two girls who visit us are brilliant.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M S (Son of Client) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were very professional in the way they cared for my dad. They were approachable and genuinely demonstrated empathy. I felt very comfortable knowing that the staff were my eyes and ears, as my dad lives on his own. The office staff always kept me informed of any concerns they may have had
and readily communicated with my dad's General Practitioner when required. The overall experience for my dad and me was one of satisfaction and contentment.
Reply from Wendy Wallace, Managing Director at Essential Health Ltd
Thank you for such a beautifully written review.

Take great care
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C R (Mother of Client) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient carers. Very compassionate, thoughtful and empathetic. My son was treated with the utmost respect during being in your care. Very pleasant and friendly, supportive to both my son and myself. Lovely girls, pleasure to have met them. Their care will never be forgotten, they were brilliant
through and through the toughest time of our lives. A great big thank you to you all and also thanks for your sympathy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A G (Daughter of Client) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Essential Health were the care providers asked to provide care for my mum when she was requiring end-of-life care. Although she was still fairly independent until the day she passed away. All the staff were very respectful of her wishes. They worked very hard, working long hours to enable my mum to
see the same faces on a regular basis. She was able to build up a rapport with the staff which I felt was so important, especially at the end of life.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Essential Health Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Essential Health Ltd is calculated as follows: ( (76 Excellents x 5) + (13 Goods x 4) ) ÷ 89 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Essential Health Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (4)

Beverley

Beverley Blakeman

Job Title: Director / Registered Care Manager Joined: 2023

Hi, my name is Bev, I am the registered manager of Essential Health, and it is an honour to be so. I have too many years of experience to mention within the Health and Social care sector, but I would like to say that I am very proud of the united team we are. We all agree that our working ethos is to provide a service of bespoke care with passion, dignity, inclusion and respect.


I enjoy frequenting my caravan in Wales and exploring the stunning surroundings with my Husband. I am partial to a meal out with my friends and having a catch-up. I currently have 3 dogs who I love dearly. They are a mixed bunch consisting of a large Labrador, a medium Springer Spaniel and a miniature dachshund who all keep me on my toes. I enjoy most music; however, my favourite is Motown and Northern Soul. I have one son whom I am very proud of and who appears to be thriving in this world.

Paula

Paula Cheney

Job Title: Quality Assurance Manager Joined: 2023

Hello, my name is Paula, and I have been in the care sector for over 13 years. And I have found it a very privileged and rewarding role to support people in their own homes. I started as a care assistant and worked my way up to supervisor, then quality assurance manager; I have recently completed my Level 5 in Health and Social Care. I work with an amazing team of care assistants and office staff.

In my spare time, I like to read, listen to music, and go to concerts. I also look after three dogs when their owners go away.

Jason

Jason Halket

Job Title: Liaison Manager Joined: 2023

Hi, I’m Jason, the Liaison Manager at Essential Health. I spent 8 years working in Care in Stoke on Trent before I had the privilege of joining the management team alongside Bev and Paula. I am passionate about supporting our Team, which means that they can passionately support our clients. I believe we nurture the very best qualities through our whole team, and I am immensely proud to work with all the people I work with.


I love to read in my quiet time, Science Fiction and also History, especially the history of Stoke. I live with my wife, and we enjoy cooking together and planning our holidays. I have 4 grown-up children, a passion for collecting mechanical watches, strong coffee, and bacon & cheese oatcakes. My dream would be to take an around-the-world cruise. The best part of my job is listening to the stories that our amazing clients tell us; it's living history.

Lucy

Lucy Barlow

Job Title: Content Creator/Admin Joined: 2024

Hi, my name is Lucy, and I joined the Essential Health team in October 2024 to pursue my dream of working in content creation. As a Content Creator in the homecare field, my job is to capture and communicate the genuine heart that defines our service. I spend my days gathering stories, creating helpful resources, and creating content that reflects our core values. I get my motivation from the people I work alongside. Witnessing the daily dedication of our entire team is utterly amazing.


Outside of work, I follow my football team home and away with my Dad, and I’m a big lover of music and concerts that I attend with my Mum. I also love my car and driving to explore new places with my best friend. In addition to that, I love to travel and experience new places across the world.

Frequently Asked Questions about Essential Health Ltd

What Type of Services does Essential Health Ltd offer?

Essential Health Ltd offers Home Care.

How many Carers does Essential Health Ltd employ?

Essential Health Ltd employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Essential Health Ltd to verify any information. View our terms and conditions. Essential Health Ltd has an Enhanced Service - more info.