Essential Health Ltd

All the staff were very professional in the way they cared for my dad. They were approachable and genuinely demonstrated empathy. I felt very comfortable knowing that the staff were my eyes and ears, as my dad lives on his own. The office staff always kept me informed of any concerns they may have had and readily communicated with my dad's General Practitioner when required. The overall experience for my dad and me was one of satisfaction and contentment.

Very efficient carers. Very compassionate, thoughtful and empathetic. My son was treated with the utmost respect during being in your care. Very pleasant and friendly, supportive to both my son and myself. Lovely girls, pleasure to have met them. Their care will never be forgotten, they were brilliant through and through the toughest time of our lives. A great big thank you to you all and also thanks for your sympathy.

Essential Health were the care providers asked to provide care for my mum when she was requiring end-of-life care. Although she was still fairly independent until the day she passed away. All the staff were very respectful of her wishes. They worked very hard, working long hours to enable my mum to see the same faces on a regular basis. She was able to build up a rapport with the staff which I felt was so important, especially at the end of life.

Essential Health is a fantastically well-run agency. If you have any queries or problems they are dealt with quickly and professionally and they are fully supportive. The carers provide an exceptional service, everyone is kind, caring, patient and understanding. I don't know what we would do without them. Knowing that they see my parents on a regular basis is a fantastic relief for the family because we know just how well they are being looked after.

Not one issue regarding any member of your staff. I, myself, will miss them all, to me they are friends and I will always remember each and every one of them. Thank you so much.

Very efficient, easy to talk to, and solve queries with. The staff (carers) are brilliant. I would recommend to anyone. Have had other companies in but not a patch on Essential Health. Thank you!

I would just like to say since Essential Health replaced the last company that I had, which I only had bad experience with, it has been a good and positive decision that I have made, my wife is at ease now and I can relax without looking over my shoulder which I had to do with the previous company. I can now get on leaving the carers to do their job knowing that my wife is in safe hands. Thank you Essential Health.

Quick to learn my preferences (eg clothes, laundry, etc). Very friendly and professional and make the daily visits a pleasure and something to look forward to. The time allocated is good, I do not feel rushed and we have nice chats to get to know each other. I have different carers quite often and name badges would help as my memory of faces and names is not very good. I like all my team and wouldn't want them to change.

My dad receives excellent care and we are very happy with your service. It has given us peace of mind to know that he has daily help. Thank you.

Every member of Essential Health treated us with the utmost respect and dignity. They visited four times a day whilst my partner was so poorly. He was made to feel comfortable on each visit. The ladies were genuinely helpful and always talked to my partner to explain what they were doing and why. Incredibly passionate in their work. Thank you.

One of your carers has gone out of her way to sort out the heating needs of her clients. She says she treats them as she would expect her own mum and dad to be treated. I find this really heartwarming. Thank you.

My Dad had skin cancer and needed care for the last few months of his life, the carers that came in were a team of four and it was great to know who was coming and getting to know who was caring for my Dad. They were so friendly, they treated my Dad with respect, dignity and had a chat with him. They were outstanding, as a carer myself I wanted to be there to help and make sure things were being done properly, I didn't need to worry, they did their job with their heart on the sleeve. I would definitely recommend these carers and would let them look after anyone in my family.

As a family, we have felt extremely lucky to have had Essential looking after our late aunt. We had their services for seven months after her discharge from the hospital until her death. The staff were loving, caring, kind and compassionate the whole time. My aunt got on incredibly well with everyone who was sent to her and the staff felt like family especially in the last few weeks. We would recommend their service to everyone. Thank you all at Essential.

Simply brilliant - very good personal care with compassion.

I am very pleased and happy about the excellent care. My carer is so well trained and is a pleasure to look after me the way she does. Carry on the good way you train your staff, with lots of care and good manners. Excellent.

A very loving and caring company, they are well trained and highly conscientious. It's great to have a team of carers who gel together and can think on their feet, and I know that my wife is in safe hands. This is a team that will always go the extra mile to care and reassure, and keep us informed. We are happy, safe and contented.

By and large, the carers were always on time, and the same carers looked after him on a daily basis, so he got to know them personally, and it made him very comfortable with them.

Found care very good. Mum is treated very well and like the fact that they are the same carers daily. They are very helpful, leaving me a note if any problems and they keep lists for shopping.

Very happy with all staff. Cannot find any fault. Very punctual. Unable to find any fault.

Very reliable, caring and most of all trustworthy which is important. Would be at a loss without your help and support. Thank you for all you do.