Anglia Care (Ipswich)

Unit 5 Beta Terrace, West Road, Ipswich IP3 9FE
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9.2 50 Reviews
  • Anglia Care (Ipswich), Ipswich
Anglia Living Care Services provide home care services in the Ipswich area. Care workers are trained to provide professional and person care with respect for the client.

Care can be provided on a one to one basis by care workers skilled to carry out a number of tasks including providing a few hours care and round the clock care if required.

Services that Anglia Living Care Services can offer include, domestic support around the home, such as cleaning, cooking and support with shopping trips, as well as personal care to include meal preparation, assistance with washing, dressing and continence care, and medication.

Specialist care including, respite, end of life and dementia care can also be provided.
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Care Provided by Anglia Care (Ipswich)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.78 – £41
  • Weekly Live-in Care Fees: from £1411

These prices are only a guideline, please contact Anglia Care (Ipswich) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Anglia Living Care Services Ltd

Person in Charge

  • Amanda Thomson (Care Manager)

Anglia Care (Ipswich) Reviews (50)

9.2

Anglia Care (Ipswich) has a Review Score of 9.2 (9.232) out of 10, based on 8 reviews in the last 2 years.
Over all time Anglia Care (Ipswich) has 50 reviews.

Overall Experience
  • 40
  • 9
  • 0
  • 1
  • 0
Date Published
  • 50
  • 4
  • 6
  • 8
  • 42
Reviewer Connection to Anglia Care (Ipswich)
  • 19
  • 7
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 50, showing 41-50
Review from A G (Client) published on 3 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care service - carer always happy and looks after me with respect and always has time for a chat and laugh - very happy and content having her company each day.
Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L H (Daughter of Client) assisted by family/friend published on 22 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think the care I receive from Anglia Care is excellent.
All of the carers who visit me are kind, happy and most helpful.
I could not do without them.
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  • Treated with Dignity
  • Value for Money
Review from T H (Client) assisted by family/friend published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very useful and intelligent person.


She helps around the house and is very helpful dealing with everyday situations.


She talks and listens to what I want and need before carrying out her duties.


Very pleasant.

  • Staff
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Review from Jo N (Husband of Client) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Anglia Care for the last 6 months and we have nothing but praise for all the staff. The staff at the office are always polite and welcoming and are very helpful in our needs and will sort it out. They are also very accommodating in postponing care, as my husband has been in hospital
several times, just ring up and tell them when the care needs to go back in place and they do it no questions asked. So if you are looking for great care this is the company you are looking for.
Reply from Dinu Morar at Anglia Care (Ipswich)
Thank you for your kind comments. We're always happy to help.
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Review from Stephen F (Son of Client) published on 16 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care workers exercised interest, support and a high level of care to meet Mum's needs and were very alert to the special needs that she had. The service was delivered with a smile and provided confidence that all needs were being met.
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  • Treated with Dignity
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Review from Claire E (Daughter of Client) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been receiving daily care from this agency for some time now and has been very happy with the service. She mainly has the same carer which gives her confidence in the care provided.
The carers are kind, polite and punctual.
Her care plans are reviewed every six months and changes made
if needed.
As her daughter, it gives me peace of mind that she is happy with her care.
Reply from Dinu, Training Manager at Anglia Care (Ipswich)
Thank you for your kind words Claire.
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Review from Pansy A (Client) assisted by family/friend published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have met 4 members of staff so far and everyone of them is absolutely lovely, jolly and caring. Can't do enough for you. We are extremely pleased.
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Review from Doreen R (Client) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very polite, my memory not being too sharp now it's a good job to remember all the questions asked, but I must say all the carers and office staff are most helpful and what I can member the care co-ordinator has always been most helpful, polite and efficient.
They are very punctual, on time. Their
care is excellent - I have no thought of changing my care company as I am really satisfied with the way they carry out their duties. Thank you Anglia Care.
Reply from Dinu, Training at Anglia Care (Ipswich)
Thank you for your review.
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Review from Ted S (Husband of Client) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is said first impressions are often good. I was very impressed with the way the manager carried out the assessment and explained all that was on offer and the way it was presented. As for the carers they all seem to be European, ours is and very efficient and seemed to love her job. Time consistent,
always there, others not so efficient or welded to their position. Generally overall the service is VG to excellent.
Reply from Dinu, Training and Recruitment at Anglia Care (Ipswich)
Thank you for your positive review.
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  • Treated with Dignity
  • Value for Money
Review from Marlene B (Daughter of Client) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff always very friendly and do what I require, generally on time, unless they have an emergency with another client, sometimes unavoidable, overall very happy with the service,
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.232)

Overview of Review Score

The Review Score of 9.2 (9.232) out of 10 for Anglia Care (Ipswich) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.532 for Anglia Care (Ipswich) is calculated as follows: ( (38 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 47 Ratings = 4.532
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Anglia Care (Ipswich) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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