Prices correct as of 01.04.2025 and are subject to change.
These prices are only a guideline, please contact Alice Chilton In-Home Care Services Ltd to find out the exact price for your requirements.
Alice Chilton In-Home Care Services Ltd has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years.
Over all time Alice Chilton In-Home Care Services Ltd has 52 reviews.
Thank you so much for your review of our care support for your mum. Although in difficult circumstances we are pleased to hear that the support we provided was how you and she wished for it to be, with patience, friendliness and dignity.
Really pleased to hear that your mum is enjoying the companionship support we're providing and getting along so well with her Carer. We appreciate you taking the time to review our service.
Thank you for your review. We are so very pleased that we've been able to help your father in this way and that you and the family feel supported too, that's also important.
Thank you for your review of Alice Chilton In-Home Care Services. I am pleased that you found the support we provided for your dad both caring and professional.
We appreciate your review and are pleased to hear that our team were caring, patient and understanding.
Thank you for taking the time to write a review for us. It is important for us to know that family members feel reassured about the care and support we are providing for their loved ones.
Thank you for taking the time to complete a review for us. It is very much appreciated and we're glad the support we provided for your mother-in-law was very positive.
Thank you for your review of our home care services. We are pleased that you are happy with the care and support we are providing and particularly pleased to hear that you feel we understand the needs of your husband in relation to his condition.
Thank you for your review. It has been a pleasure to support both of your parents over the last few years. If you have any further feedback please do not hesitate to get in touch.
Thank you for taking the time to write a review for us. We are pleased that you are happy with the care and support we have provided for your mother over the last 4 years and that we have been able to adapt to her changing needs.
Thank you for your feedback and lovely comments. We are very pleased to hear that your experience from the initial conversation through to the support we are providing for your mother are as you hoped for.
Thank you for your feedback. It is good to hear that you are very pleased with the service we are providing for your Aunt.
Thank you for your response. It was a pleasure to support your mum and now we're delighted to be helping your dad too. Very pleased to hear the positive feedback about the team and the personal connection.
Many thanks for taking the time to review the support and care we provide for your husband and nice to read the comment about bringing out his sense of humour. I am pleased that the support is in line with your expectations.
Thank you for your review of our support for your mum. We are delighted to hear that you would recommend our services to others and that you are very pleased with the standard of care we are providing.
Thank you for your review, we appreciate your feedback. Please do not hesitate to contact me directly if there are any areas of the support, relating to our team, that you would like to discuss in more detail.
Thank you for taking the time to complete a review for us, it is much appreciated. We are pleased to hear that the support received is kind and understanding.
Thank you for your review, great to know that we've been able to help your mum live safely at home for longer and that you're pleased with the management support too.
Thank you for your review of our care service. We are delighted to hear that we’re delivering support in line with your expectations. If there are any areas of your support you would like to discuss then please don’t hesitate to contact us.
Thank you for taking the time to complete a review for us, your feedback is appreciated and always very helpful.
The Review Score of 10 (9.983) out of 10 for Alice Chilton In-Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alice Chilton In-Home Care Services Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Caroline has been with Alice Chilton In-Home Care Since 2014, working initially as part of the care team, promoted in 2016 to Care Supervisor and in June 2023 promoted to Registered Care Manager.
Qualified to Levels 3 and 5 in Health & Social Care Caroline is an exceptional Care Professional with years of knowledge and practical experience too. She is a Medication Train the Trainer.
Freya joined Alice Chilton In-Home Care Services Limited in 2018 to provide Home Help, Personal Care and Companionship support. As Care Supervisor Freya will develop her knowledge and experience within the sector and work towards the Level 5 Diploma in Health & Social Care. Freya works alongside our Registered Care Manager, supports the care team, clients and family members and she continues to provide hands-on care in the community. Freya is a Medication Train Trainer and has also worked within the NHS as a Health Care Assistant.
Mark has worked in health and social care since 2008. He joined Alice Chilton In-Home Care in 2014 having previously worked as a Care Coordinator for a national domiciliary care company. His background combines over 25 years of managerial, customer service and operational experience all of which have enabled him to make a success of his role and receive a national award for best Care Coordinator.
Helen is our Office Administrator providing support to our management team, carers and clients too.
She has worked in Health and Social Care since 2017, most recently as a Finance and Recruitment Administrator for a local domiciliary care provider, she also has ‘hands-on’ care experience.
Helen has gained NVQ qualifications in Business & Administration and Health & Social Care. Her knowledge, skills and experience complement that of our existing in-house team.
Christine has been with Alice Chilton In-Home Care since 2016, she is a knowledgeable and highly experienced care professional. Christine provides hands-on care and support for our clients, she also mentors new members of the team and provides on-call support at weekends for both carers and clients. Christine is currently working towards the Level 3 Health & Social Care Diploma, this qualification certifies you as a senior care worker in the UK.
Jacqui joined the company in December 2018. Prior to working in the home care sector Jacqui was a qualified RGN (Registered General Nurse) going on to become a Theatre Nurse Practitioner. She is also a Medication Train the Trainer for Alice Chilton to assist with medication questions and queries. Jacqui’s nursing and home care experience is a great addition to the Senior Team.
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