Right at Home delivers high quality home care to elderly and disabled adults in order to help them remain independent in their own homes, and provide peace of mind for their families - whether it be just a little help that's needed around the house, some companionship, a meal to be prepared, or perhaps help with bathing or dressing.
Right at Home carefully select CareGivers for their compassion and empathy, taking...
Right at Home delivers high quality home care to elderly and disabled adults in order to help them remain independent in their own homes, and provide peace of mind for their families - whether it be just a little help that's needed around the house, some companionship, a meal to be prepared, or perhaps help with bathing or dressing.
Right at Home carefully select CareGivers for their compassion and empathy, taking on people with the most caring nature and then training them to the highest standards. Continuity of care is extremely important through unrushed, minimum one hour visits built around a client’s individual needs. CareGivers are introduced to each client, and meaningful and lasting relationships are as important as performing the necessary tasks.
Care Provided by Right at Home Camberley & Woking
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Contact Right at Home Camberley & Woking to get a personalised quote:
Right at Home Camberley & Woking has a Review Score of 9.4 (9.411) out of 10, based on 6 reviews in the last 2 years. Over all time Right at Home Camberley & Woking has 52 reviews.
Reviewer Connection to Right at Home Camberley & Woking
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Showing 52 reviews matching selected criteria
Review from Louise M (Client / Service User) published on 20 April 2021 Submitted via Website•
Overall Experience
We were fortunate and pleased to have the same carer during the four weeks and one different one at weekends. This meant we were able to form a good relationship. They were always prompt, friendly but respectful and good at their job. In all, a very good experience and I would not hesitate to...
We were fortunate and pleased to have the same carer during the four weeks and one different one at weekends. This meant we were able to form a good relationship. They were always prompt, friendly but respectful and good at their job. In all, a very good experience and I would not hesitate to recommend Right at Home (Camberley & Woking) to anyone.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Many thanks, Louise for your comments and recommendation - I'm pleased to hear of the continuity of care we were able to provide during the rehabilitation period, it's important for our clients to get to know and form trust with their CareGivers.
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Review from Sian (Daughter of Client) published on 9 March 2021 Submitted via Website•
Overall Experience
Right at Home have been a wonderful support to our family over the past couple of months. Mum and dad have felt comfortable accepting the carer into their home, and every effort has been made to ensure consistency and to increase care as required. As dad has been in hospital, shifts have been moved...
Right at Home have been a wonderful support to our family over the past couple of months. Mum and dad have felt comfortable accepting the carer into their home, and every effort has been made to ensure consistency and to increase care as required. As dad has been in hospital, shifts have been moved around to enable more support for mum, and we have been kept regularly informed of any concerns they had about her wellbeing. Their carer has a bright, kind and positive manner and gently encourages them in their personal care and taking medication and also helps with simple household tasks to ensure the house is clean and safe. I would highly recommend Right at Home.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Thank you Sian for taking the time to share your experience of the support you've been receiving from Right at Home. I feel privileged that we have some amazing CareGivers, and also a fantastic group of people in the office team who make things happen when things change, and communicate well with our Clients' families, which is so important.
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Review from Victoria G (Daughter of Client) published on 28 January 2021 Submitted via Website•
Overall Experience
I am so happy with the care my mother has received. We moved back to Right at Home care as we missed the personal and professional touch. Carers we have experienced are kind and really interested in their clients, office staff always helpful and try their utmost to answer any questions, keeping you...
I am so happy with the care my mother has received. We moved back to Right at Home care as we missed the personal and professional touch. Carers we have experienced are kind and really interested in their clients, office staff always helpful and try their utmost to answer any questions, keeping you informed if carer may be running a little late. Mum's carer is always masked, gloved and wears an apron. I would advise anyone looking for care for a loved one to look at Right at Home for that peace of mind.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Thank you, Victoria for your review. I feel privileged to work with such an amazing team who care so well for our Clients. We're tremendously looking forward to the vaccination programme improving things in the future, but in the meantime, the PPE and safe ways of working are so important to keep everyone safe.
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Review from Claire I (Daughter of Client) published on 29 July 2020 Submitted via Website•
Overall Experience
The care plan was set up efficiently and comprehensively. The care provided was excellent and exactly what had been agreed. At all times my mother was treated with kindness and respect for her wishes. We are happy to highly recommend this care company.
The care plan was set up efficiently and comprehensively. The care provided was excellent and exactly what had been agreed. At all times my mother was treated with kindness and respect for her wishes. We are happy to highly recommend this care company.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Thank you Claire for your lovely review and kind words. I was really pleased to hear that we have been able to help your mother get a level of independence back again.
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Review from Lisa G (Wife of Client) published on 19 June 2020 Submitted via Website•
Overall Experience
A truly caring bunch of individuals who accommodated as much as possible for our needs. My husband was one of their youngest clients and at times was very difficult to work with, but the ladies always tried to keep a smile on his face and be as fun and professional as possible. At times some of the...
A truly caring bunch of individuals who accommodated as much as possible for our needs. My husband was one of their youngest clients and at times was very difficult to work with, but the ladies always tried to keep a smile on his face and be as fun and professional as possible. At times some of the staff went above and beyond what was expected of them and they were also very much apart of my support network.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Many thanks for your review - I'm very pleased our team were able to support you in such a caring way and I will pass on your words to them.
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Review from Lisa D (Daughter of Client) published on 21 May 2020 Submitted via Website•
Overall Experience
I have nothing but praise for Right at Home. Their carers looked after my mum, who had Alzheimer's, for approx 18 months and in that time they were efficient, kind and extremely professional. They kept me informed at all times if they had any concerns, by either contacting me by phone or leaving me...
I have nothing but praise for Right at Home. Their carers looked after my mum, who had Alzheimer's, for approx 18 months and in that time they were efficient, kind and extremely professional. They kept me informed at all times if they had any concerns, by either contacting me by phone or leaving me a written message in the care plan left at my mum's home. My mum wasn't the easiest person to get up in the morning as she loved her bed but each carer had their own unique way of getting my mum up with humour and humility. Even though my mum didn't always remember her visits I know that she was extremely grateful for all the help and assistance that each carer gave her. I would also like to mention that the office staff were extremely efficient and nothing was too much trouble for them. I felt that they really understood any difficulties that I may have had and they were always available for a chat. All in all, I feel that Mum had the best possible care that could have been provided.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Thank you Lisa for your wonderful review. I am delighted that you felt your mum was provided with the best possible care, thank you for your kind words.
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Review from K P (Daughter of Client) published on 6 May 2020 Submitted via Postal Card•
Overall Experience
I cannot praise Right at Home highly enough for the care they gave my mother who sadly passed away last December.
All of the carers who looked after my Mum were exceptional, they were very professional and yet became friends to my mum and me. They went way beyond the call of duty especially during...
I cannot praise Right at Home highly enough for the care they gave my mother who sadly passed away last December.
All of the carers who looked after my Mum were exceptional, they were very professional and yet became friends to my mum and me. They went way beyond the call of duty especially during the last few days of her life. My family and I could not have asked for a better company to care for my Mum.
↩Reply from Bob Thornton, Owner and Managing Director at Right at Home Camberley & Woking
Many thanks for your very kind words and a great review. End of life is such a hard time, and I am really pleased to hear that at this time our carers supported you both so well and went that extra mile with you.
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Review from A U (Client / Service User) published on 17 February 2020 Submitted via Postal Card•
Overall Experience
Right at Home are a very flexible provider who really tries to give their clients exactly what they ask for. Carers work hard and use the time allocated in an appropriate manner. They are well trained and responsive to changing needs. The office is able to change schedules to allow for family...
Right at Home are a very flexible provider who really tries to give their clients exactly what they ask for. Carers work hard and use the time allocated in an appropriate manner. They are well trained and responsive to changing needs. The office is able to change schedules to allow for family events or to take me to a hospital appointment for instance. I find the carers encouraging, as I become more disabled, and that allows me to be involved in my care; even if it slows us down. An excellent company.
↩Reply from Bob Thornton, Owner at Right at Home Camberley & Woking
Many thanks for your very kind words. I'm very pleased to hear your feedback about our carers and back office and I really appreciate you taking the time to leave a review.
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Review from Andy R (Brother of Client) published on 13 December 2019 Submitted via Website•
Overall Experience
After being let down by our last care provider, I was given Right at Home's phone number, and wow, they are all so helpful and professional carers that really do care. They promptly came out to talk through and assess my brother's needs and requirements, followed by risk assessments, etc. We now...
After being let down by our last care provider, I was given Right at Home's phone number, and wow, they are all so helpful and professional carers that really do care. They promptly came out to talk through and assess my brother's needs and requirements, followed by risk assessments, etc. We now have a fantastic team of carers and could not be happier. They all have made a positive impact on my brother and in this short period of time feel they are part of the family. They go that extra mile to help and I cannot recommend them highly enough. I have ten plus years experience in the care work industry and twenty-five plus years of helping to look after my brother. I have rarely known an agency that I give a ten out of ten for all-round service.
Keep up the good work.
↩Reply from Bob Thornton, at Right at Home Camberley & Woking
Thank you very much for your review. It made me feel really proud of our care team, and I'm so pleased to hear of the positive impact that our carers have been making with your brother.
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Review from S L (Daughter of Client) published on 21 May 2019 Submitted via Postal Card•
Overall Experience
Nothing but praise for Right at Home. Professional and efficient from the very beginning and I was relieved and reassured that my mum had the very best care possible. Office staff friendly and approachable and the carers mum had were wonderful.
Everything they promised they delivered on and I...
Nothing but praise for Right at Home. Professional and efficient from the very beginning and I was relieved and reassured that my mum had the very best care possible. Office staff friendly and approachable and the carers mum had were wonderful. Everything they promised they delivered on and I would not hesitate to recommend them.
Thank you to all of you involved in mum's care.
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Review from Doreen M (Client / Service User) published on 28 March 2019 Submitted via Postal Card•
Overall Experience
Only had Right at Home for 2 weeks. Excellent in every aspect. Very pleased with the service.
Only had Right at Home for 2 weeks. Excellent in every aspect. Very pleased with the service.
↩Reply from Bob Thornton, at Right at Home Camberley & Woking
Thank you very much for your comments, I'm really pleased to hear it's going well for you.
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Review from N B (Son of Client) published on 19 November 2018 Submitted via Postal Card•
Overall Experience
My mother received daily help for 6 months from Right at Home - Camberley, Ascot & Woking and throughout this time the care she received was professional and of a very high standard. The assessment of my mother's care needs was spot on with appropriate input from my mother, and it was possible to...
My mother received daily help for 6 months from Right at Home - Camberley, Ascot & Woking and throughout this time the care she received was professional and of a very high standard. The assessment of my mother's care needs was spot on with appropriate input from my mother, and it was possible to adjust these arrangements as my mother's care needs changed. The visits were on time and the carers were caring, sensitive, well motivated and very capable. Support from the office was also very professional, caring and efficient. Schedules were published on time and there were no issues with invoicing. I have only given 'good' to Value for Money because half an hour visits were not available. My mother looked forward to the carer visits which in addition to the direct care provided helped with her general wellbeing.
↩Reply from Bob Thornton, at Right at Home Camberley & Woking
Thank you very much for your review - I'm very pleased that you felt that the care was well matched to your mother's needs and that we helped with her overall wellbeing during the time we provided care for her.
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Review from J N (Son of Client) published on 18 May 2018 Submitted via Review Postal Card•
Overall Experience
Just wish it could have been longer. Very professional, well run and very flexible. A source of good information, freely given.
Just wish it could have been longer. Very professional, well run and very flexible. A source of good information, freely given.
↩Reply from Bob Thornton, at Right at Home Camberley & Woking
Thank you very much for your review, it was a pleasure looking after your mum and we wish you all well for the future.
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Review from Carey N (Daughter of Client) published on 13 April 2018 Submitted via Website•
Overall Experience
Generally, we were very happy with the care provided by the Right At Home carers. My father isn’t the easiest person to look after and the carers were kind and patient with him.
Generally, we were very happy with the care provided by the Right At Home carers. My father isn’t the easiest person to look after and the carers were kind and patient with him.
↩Reply from Bob Thornton, Managing Director at Right at Home Camberley & Woking
Thank you very much for your review and kind words, Carey.
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Review from Mark (Son of Client) published on 29 March 2018 Submitted via Website•
Overall Experience
Right at Home could not have provided any better care for my parents. Throughout the care period, they were responsive, professional, dedicated and above all kind.
They understood our needs and the complex situation both my parents were in.
It was the quality of their staff that made all the...
Right at Home could not have provided any better care for my parents. Throughout the care period, they were responsive, professional, dedicated and above all kind.
They understood our needs and the complex situation both my parents were in.
It was the quality of their staff that made all the difference.
↩Reply from Bob Thornton, Managing Director at Right at Home Camberley & Woking
Thank you for your review, Mark - I appreciate your words on the quality of our staff and will pass onto them. Bob
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Review from John A (Son of Client) published on 29 March 2018 Submitted via Website•
Overall Experience
The Management, Staff and Carers at “Right at Home – Camberley, Ascot and Woking” have been wonderful in helping our father maintain his independence for the past couple of years. They have all been very kind to him, in supporting and helping him in his home. They have provided us with the comfort...
The Management, Staff and Carers at “Right at Home – Camberley, Ascot and Woking” have been wonderful in helping our father maintain his independence for the past couple of years. They have all been very kind to him, in supporting and helping him in his home. They have provided us with the comfort we needed that he was safe, by visiting him every day and ensured that he had a hot meal at lunchtime. Their care has enabled him to stay independent and living in his home (for nearly 60 years) for much longer than he would otherwise been possible to. We are very grateful to them for the help, kindness and assistance that they have given to him.
↩Reply from Bob Thornton, Managing Director at Right at Home Camberley & Woking
Many thanks for your kind words and review, John. It has been a pleasure looking after your father and I will pass your thanks to all the staff and Carers involved.
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Review from Judith W (Partner of Client) published on 25 January 2018 Submitted via Review Postal Card•
Overall Experience
I valued the service provided greatly in an 'end of life' situation. Respect, care and knowledge of how to deal with issues were appreciated.
Everyone who helped were friendly and aware of the situation and just got on with the job in hand in a bright, breezy and informed manner.
I valued the service provided greatly in an 'end of life' situation. Respect, care and knowledge of how to deal with issues were appreciated.
Everyone who helped were friendly and aware of the situation and just got on with the job in hand in a bright, breezy and informed manner.
↩Reply from Bob Thornton, Managing Director at Right at Home Camberley & Woking
Thank you for your review Judith, and we'll pass on your kind words to the Carers who were involved. Kind regards, Bob and Michelle
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Review from Helen (Client / Service User) published on 12 December 2017 Submitted via Website•
Overall Experience
I have been really pleased with the help I have received from Right at Home. I have a small number of carers who I have got to know (and they have got to know me) extremely well, and I trust them implicitly. They know my needs and are always so kind and thoughtful. The office staff are always...
I have been really pleased with the help I have received from Right at Home. I have a small number of carers who I have got to know (and they have got to know me) extremely well, and I trust them implicitly. They know my needs and are always so kind and thoughtful. The office staff are always extremely polite and helpful and are very good at keeping me informed. I would recommend this company without hesitation.
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Review from Joyce T (Client / Service User) published on 19 September 2017 Submitted via Review Postal Card•
Overall Experience
What a lovely set of girls, they cared for me very well. Some of them were better than others. Some of them went out of their way to find things to do to help, others only did the minimum. All were very pleasant and punctual.
I wasn't always told of the time or who was scheduled.
What a lovely set of girls, they cared for me very well. Some of them were better than others. Some of them went out of their way to find things to do to help, others only did the minimum. All were very pleasant and punctual.
I wasn't always told of the time or who was scheduled.
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Review from Lesley (Daughter of Client) published on 20 April 2017 Submitted via Website•
Overall Experience
The care and support both Mum and I received were always of the highest quality. The carers were very attentive and there was never a problem if someone at the agency was sick as cover was always provided.
The feedback from the staff if they felt Mum needed more help was very useful but equally...
The care and support both Mum and I received were always of the highest quality. The carers were very attentive and there was never a problem if someone at the agency was sick as cover was always provided.
The feedback from the staff if they felt Mum needed more help was very useful but equally the staff were happy to discuss any concerns I had about whether the level of care was correct. They reacted quickly if situations changed and I could not recommend the care and office staff more highly.
↩Reply from Bob Thornton, Managing Director at Right at Home Camberley & Woking
Many thanks for your review, Lesley. We wish your Mum all the very best in her new environment. Kind regards, Bob.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (21)
News
15 Sep 2026
Homecare is about so much more than providing practical support. For many people, it can also open the door to new experiences, meaningful conversations and opportunities to connect with others....
15 Sep 2026
Homecare is about so much more than providing practical support. For many people, it can also open the door to new experiences, meaningful conversations and opportunities to connect with others....
29 Jul 2026
Right at Home Camberley & Woking recently brought people together for its Big Green Picnic at Wessex Lodge Retirement Home in Bagshot, creating an afternoon of fun, connection, and fundraising...
There are no accreditations posted yet for Right at Home Camberley & Woking.
Meet the Team (15)
Alastair ShanksJob Title Owner & Managing DirectorJoined 2012
Alastair realised back in 2012 that homecare was a very rewarding way to work within his local community and was successful in joining the growing...
Alastair realised back in 2012 that homecare was a very rewarding way to work within his local community and was successful in joining the growing team of Right at Home local owners/operators.
"My role has changed significantly since I started the business in 2012, Alastair explains. From being involved in every activity of the business to now having an amazing team that does all the hard work. I am still involved in defining our strategic plans, overseeing the values and culture of our business, and leading the senior team."
"Although it is great to receive amazing feedback from our clients, I think the most rewarding part of my job is to support team members to fulfil their potential and grow their careers at Right at Home."
Alastair described working at Right at Home as rewarding, varied, and safe.
Rhys BaileyJob Title Deputy Managing DirectorJoined 2020
Rhys joined the Right at Home team in 2021 as Head of Finance & Business Development, after realising the difference Homecare can make to...
Rhys joined the Right at Home team in 2021 as Head of Finance & Business Development, after realising the difference Homecare can make to individuals. Rhys' job allows him to "oversee all finance-related activities and ensure the business is building partnerships with local authorities, communities and businesses in the local area."
"Completing business-wide financial processes from KPIs to payroll to management accounts. There is nothing more satisfying than implementing a new process and seeing how that affects business performance. "
Can you share a bit about your background and what you did before joining Right at Home?
Before joining Right at Home, I worked in the promotional merchandise industry. Anything you could brand, we would print. We operated as a global solution, meaning I had the pleasure of working on US, Europe and Asia timezones. I've always worked in finance ever since leaving sixth form and have a real passion for understanding how everything works, from the economy to budgeting.
What inspired you to join Right at Home?
Knowing what this industry gives back was key to my decision. Having close relatives who worked in this sector, I knew exactly what feeling you get when leaving and going home. That feeling of a job well done. Of really making a difference to someone. I say it to everyone I come across, certainly ex-employees from my time in the City. This role is incredibly rewarding, and I wouldn't change it for the world.
What does a typical day look like for you?
I'm always looking ahead. Strategically thinking about ways to grow the organisation and improve processes to increase efficiency. I spend time catching up with the CareGivers to discuss pensions, holiday pots or budgeting. From a client's perspective, I make sure that they continue having the best quality homecare that puts our name on the map.
Can you share a memorable moment or achievement that you have experienced as a caregiver?
I assisted a client with an old printer they had. When I say old, I mean 22+ years old. Not the kind of printer you can pick up from your local Currys or Argos. Both the branches in question made it our mission to get this individual printing again (as they make the most wonderful cards that EVERYONE enjoys). We sourced the printer on eBay. Negotiated a price. Received the item and made sure this was all set up for them to start using straight away. It's still going on to this day! The way I can tell is because everyone in the office has received a Christmas card!
What’s your hidden talent that (until now) most people don’t know about?
I can speak Spanish. I used to be fluent after spending 5 years of my childhood living in Tenerife.
What’s your favourite thing about working with your colleagues?
We are all just so, so different. In my previous role, it was very sales-driven and sales-based, meaning we had one mould of person. Here it is completely different. I think everyone here has done care in the past, and I love just how enthusiastically they speak about the sector. It's infectious!
Claire SkiltonJob Title Registered Manager & Head of ComplianceJoined 2017
Claire’s return to college and her desire to ‘give something back’ were the key motivations that kick-started her career in care. Today, Claire...
Claire’s return to college and her desire to ‘give something back’ were the key motivations that kick-started her career in care. Today, Claire oversees compliance across all four of our territories. Claire’s role is vital in ensuring that Right at Home delivers the highest standards for everyone involved - our clients, caregivers, and employees. Her dedication to this is truly inspiring.
Can you share a bit about your background and what you did before joining Right at Home?
I am a proud mother of four and someone who values lifelong learning. After taking time to focus on my family, I returned to my studies as a mature student, which led to my degree in social work. Following that, I worked for a charity for several years, where I was able to make a meaningful impact by supporting unpaid carers and families.
What motivated you to pursue a career in caregiving?
My caregiving journey has been shaped by a lot of personal experiences and life events. Supporting my elderly grandmother as she aged was a big part of it - it showed me how much of a difference a little care and compassion can make. As a mother of four, I’ve always been in the role of looking after others, and when I went back to school to study social work, it gave me a deeper understanding of how to support people in meaningful ways.
What inspired you to join Right at Home?
Their commitment to providing truly person-centred care. Right at Home focuses on quality care by offering hourly visits. This means we have the time to build real connections and provide the support people need without feeling rushed.
What does a typical day look like for you?
A typical day for me starts with checking my emails and completing any necessary admin tasks. I often visit other offices to make sure everything is on track and offer support as needed. No two days are exactly the same, but that’s part of what makes it so rewarding.
What do you enjoy or find most rewarding about your role?
What I enjoy most about my role is visiting the clients and seeing firsthand the difference our carers make in their lives and the impact they have on their well-being. I love listening to the carers and hearing their stories about going the extra mile; it’s a privilege to be part of a team that genuinely cares about making a difference.
What’s your favourite way to unwind after work?
Crocheting
What’s the best piece of advice you have ever received?
Treat people how you’d want your loved ones to be treated.
What’s the most interesting thing you have learnt in the past month?
Your brain isn't fully formed until age 25!
Liz YoungJob Title Head of Marketing & RecruitmentJoined 2020
Liz leads both Marketing and Recruitment, bringing a wealth of experience to the table. Since joining Right at Home a few years ago, she has become a...
Liz leads both Marketing and Recruitment, bringing a wealth of experience to the table. Since joining Right at Home a few years ago, she has become a valued member of the leadership team and an incredible asset to the company. Liz is actively involved in the community, whether at recruitment fairs, organising events at HQ, or participating in local community gatherings to promote Right at Home and represent the company with a friendly face. Her dedication never goes unnoticed, and she is truly the glue that holds her team together.
Can you share a bit about your background and what you did before joining Right at Home?
I have worked in a marketing role for 20 years, the majority of which was in the promotional merchandise industry. Before this, I was at university studying Art History!
What inspired you to join Right at Home?
I loved the Right at Home company values, which are strongly aligned with my own and that it is a growing company which genuinely wants to do good things for people, whether it is the clients, their families or the carers!
What does a typical day look like for you?
I feel like there is no typical day for me! My role is so varied, which I love!! I can be doing anything from working with my team on recruitment or marketing strategies to making calls to carers to check in on their well-being. I work a lot on our internal and external communications and generally aim to make Right at Home the best place to work for everyone!
What do you enjoy or find most rewarding about your role?
All of it. I love my team, and I love seeing carers and clients, and when they are happy, I am happy.
Do you have any pets? If so, what?
My cat - Little Boots
What’s the best piece of advice you have ever received?
Find what makes you happy and do more of it
Keleigh LovedayJob Title Deputy Care Manager - KeleighJoined 2025
Keleigh joined the Right at Home team in the summer of 2025 as a carer, following her completion of a Health and Social Work degree earlier in the...
Keleigh joined the Right at Home team in the summer of 2025 as a carer, following her completion of a Health and Social Work degree earlier in the year. She has always worked in the community, previously supporting an autistic child as a PA and working in a SEN school. Keleigh’s dedication and hard work quickly earned her a promotion to Senior Carer, and shortly after, she became the Deputy Care Manager for the Camberley team. She is sure to thrive in her new role!
What motivated you to pursue a career in caregiving?
" I’ve always worked with children, but I also have a lot of personal experience caring for adults. When I reached a point in my life where I could try something new, I felt drawn to caregiving because I knew I could provide the kind of care I’d want for my own family. I’m passionate about helping others, and I love that in social care every day brings an opportunity to learn and grow."
What inspired you to join Right at Home?
" What inspired me to join was the strong alignment I felt with Right at Home's values and ethos. I had applied and interviewed with other care companies, but from the website, CQC rating, and person-centred approach, I could immediately see that Right at Home was the perfect fit for me. After my interview, I knew this was an organisation I could really see myself growing with. Professional development is very important to me, and I’ve already felt listened to and supported in furthering my knowledge and practice."
What do you enjoy or find most rewarding about your role?
" I’d say the most rewarding part of my role is building meaningful relationships with clients and hearing about their lives and families. I understand it can be difficult for someone to adjust to a new routine or to having a carer in their home, so being able to build trust and help clients feel comfortable and happy with the care I provide means a lot to me. "
What are your interests or hobbies outside of work?
" I love sport, not so much participating at the moment, but watching sport is something I really enjoy. Football, cricket, boxing, fishing and golf are all things I love to watch or have a go at! I’m definitely a fair-weather sports person, so if it’s sunny, I enjoy playing football, cricket, fishing and golf, but I attend a weekly boxing class all year round! "
Do you have any pets? If so, what?
" I have two dogs called Harley & Bella. Harley is a rescue Alaskan Malamute we rescued in 2015. He is now around 14 years old! Bella is a rescue Siberian Husky cross, and we got her in 2022. She is about 8 years old! I have a Koi pond with about 10 Koi. I can spend hours cleaning the filters and feeding them! "
What's your favourite way to unwind after work?
" Practicing self care is super important to me as I know how easily it is to experience burnout, so being able to take time out of my day to decompress is essential. I usually enjoy a hot bath listening to my Harry Potter audiobook or when it’s not raining, sitting with the fish or walking the dogs!"
What’s the best piece of advice you have ever received?
" That we are not all in the same boat, but we may be in the same storm, some people have yachts, canoes or a piece of driftwood. So to always be kind and thoughtful of other people's journeys. "
Muriel WarnerJob Title Care Coordinator - CamberleyJoined 2020
Muriel's journey with Right at Home showcases her passion for the social care sector. She began as a Carer, was promoted to Supervisor, and most...
Muriel's journey with Right at Home showcases her passion for the social care sector. She began as a Carer, was promoted to Supervisor, and most recently, advanced to our Rostering Coordinator.
Muriel explains that she knows all of our Carers well, as well as all of our Clients, so she can ensure that "every visit is matched to the Client's needs."
Eve AubeeluckJob Title Live-In Care ManagerJoined 2024
Eve’s return to the care industry in the winter of 2024 led her to the role of Live-In Care Coordinator, where she has naturally flourished; her...
Eve’s return to the care industry in the winter of 2024 led her to the role of Live-In Care Coordinator, where she has naturally flourished; her journey with Right at Home began in 2018 when she joined as a CareGiver. After a small break, Eve returned to join the office team, embracing the opportunity to continue giving back while overseeing the Live-In CareGivers. With her firsthand experience as a CareGiver and her compassion, there is truly no one better suited for this role.
Please provide a summary of what you do in your job role:
As a Live-In care coordinator, I schedule visits for our Live-In clients and carers. Carry out reviews with clients and their families to ensure we are providing them with the relevant care, and I update support plans to echo this. Carers are carefully selected for their clients, so we have a good match of personalities and preferences.
Why are you passionate about working for Right at Home?
Working for Right at Home stems from a deep desire to make a positive impact on our clients' lives. The dynamic nature of care, where every day brings new challenges and opportunities for growth, can be inspiring.
What aspect of your job do you find most fulfilling?
Driven by empathy, a sense of responsibility and a commitment to improving the well-being of others, working in care offers both personal satisfaction and a chance to contribute meaningfully to the community.
Using three words, how would you describe working for Right at Home?
Fulfilling, Supportive, Fun
Kelly BakerJob Title Senior Care CoordinatorJoined 2016
Kelly has demonstrated many years of dedication to Right at Home since joining in 2016. She is a much-loved team member and an inspiration for both...
Kelly has demonstrated many years of dedication to Right at Home since joining in 2016. She is a much-loved team member and an inspiration for both her work ethic and loyalty.
As a Senior Care Coordinator, Kelly is "responsible for ensuring that all schedules for all areas go out in a timely manner, overseeing the coordinators for all areas to ensure that every area is working the same way, having weekly meetings with all the coordinators." Kelly adds that she is "responsible for ensuring that all new care enquiries are called and the information is uploaded and assessments are booked." Additionally, Kelly keeps the management team informed by sending various reports and analytical information each week.
For Kelly, "building the relationships with the carers, clients and families" is what she finds most fulfilling.
Being a part of the Right at Home team for Kelly is: Rewarding, challenging, and supportive!
Kirsten BrewsterJob Title Finance & Enquiry ExecutiveJoined 2023
Kirsten Brewster
Finance & Enquiry Executive
Kirsten joined Right at Home in 2023 as a Care Administrator, where she brought with her two years of...
Kirsten Brewster
Finance & Enquiry Executive
Kirsten joined Right at Home in 2023 as a Care Administrator, where she brought with her two years of experience as a CareGiver herself - who better for the job! Her hard work and positive impact on the company quickly led her to a well-deserved promotion as our Finance & Enquiry Executive. Kirsten is now the first point of contact that any of our potential clients engage with, and she is more than happy to answer any questions. She always goes above and beyond!
For Kirsten, the most fulfilling aspect of her job is "the atmosphere, people, and clients, who are all so kind, making the company feel like one big family, which is great."
Can you share a bit about your background and what you did prior to joining Right at Home?
I started my first job in a school, and that made me realise I wanted to care for and support people who needed it. I then became a caregiver for 2 years before getting a role in the office.
What inspired you to join Right at Home?
Work, Eat, Sleep, Repeat
What do you enjoy or find most rewarding about your role?
I enjoy speaking with families and their loved ones about how Right at Home can support them through this difficult time.
Can you share a memorable moment or achievement that you have experienced as a caregiver?
I have had so many memorable experiences, there are far too many to share!
What’s the best piece of advice you have ever received?
Treat others the way you want to be treated.
What’s your favourite thing about working with your colleagues?
Hard to name one, as I love every one of my colleagues. They are kind, thoughtful and supportive.
If you were stranded on a desert island, which three items would you want to have with you and why?
1: Tent 2: Lighter 3: Sun Cream
Carrie AddisonJob Title Recruitment ManagerJoined 2019
Carrie initially joined her career in Care as a compassionate Carer, but with years of experience within the sector, she is the perfect fit for being...
Carrie initially joined her career in Care as a compassionate Carer, but with years of experience within the sector, she is the perfect fit for being the Recruitment Manager, in which she oversees the Recruitment Executive!
Carrie explains that her "role varies", but she would say that she "supports the Recruitment and Marketing team by putting out Job ads according to the needs of each territory, onboarding caregivers into their new role and seeing them through their probation periods." Carrie also "looks after all the caregivers who are part of our sponsorship team" and is tasked with sending out the Gem wards.
For Carrie, the most fulfilling element of her job is "sending out the Gems awards. I know it sounds silly, but reading what amazing things our caregivers do always makes me proud of them."
A fun and flexible environment is how Carrie describes working for Right at Home.
Nicolai MarasiganJob Title Recruitment ExecutiveJoined 2026
Nicolai joined Right at Home and the office support team at the start of 2026. Over the past three years, she has built valuable experience in a...
Nicolai joined Right at Home and the office support team at the start of 2026. Over the past three years, she has built valuable experience in a range of business administration and corporate roles; however, her primary background lies in hospitality, events, and tourism, with exciting international experience across Canada, Australia, and New Zealand.
Nicolai is enthusiastic about beginning her career in recruitment and is passionate about finding dedicated carers to join the team.
What motivated you to pursue a career in caregiving?
"This is the most meaningful sector out of all the roles I have done!"
What inspired you to join Right at Home?
"The support of the overall team."
What does a typical day look like for you?
"Very busy! But I love the candidate interaction over the phone and conducting interviews daily."
Can you share a memorable moment or achievement?
"I love the diverse and amazing personalities of the people I work with daily. I am office-based, but I get to meet so many different people due to the nature of my role."
What are your interests or hobbies outside of work?
"Skiing, badminton, swimming and travelling."
What's the best piece of advice you have ever received?
"Take it easy."
If you were stranded on a desert island, which three items would you want to have with you and why?
"My phone, headphones and charger."
Nicolai joined Right at Home and the office support team at the start of 2026. Over the past three years, she has built valuable experience in a range of business administration and corporate roles; however, her primary background lies in hospitality, events, and tourism, with exciting international experience across Canada, Australia, and New Zealand.
Nicolai is enthusiastic about beginning her career in recruitment and is passionate about finding dedicated carers to join the team.
What motivated you to pursue a career in caregiving?
"This is the most meaningful sector out of all the roles I have done!"
What inspired you to join Right at Home?
"The support of the overall team."
What does a typical day look like for you?
"Very busy! But I love the candidate interaction over the phone and conducting interviews daily."
Can you share a memorable moment or achievement?
"I love the diverse and amazing personalities of the people I work with daily. I am office-based, but I get to meet so many different people due to the nature of my role."
What are your interests or hobbies outside of work?
"Skiing, badminton, swimming and travelling."
What's the best piece of advice you have ever received?
"Take it easy."
If you were stranded on a desert island, which three items would you want to have with you and why?
"My phone, headphones and charger."
Hayley ThaysenJob Title TrainerJoined 2020
Hayley joined the Right at Home team in 2020 as our wonderful Trainer, following several years of experience as a Caregiver.
"My role is to train...
Hayley joined the Right at Home team in 2020 as our wonderful Trainer, following several years of experience as a Caregiver.
"My role is to train new candidates and current carers in face-to-face training, ensuring all team members are fully equipped to provide outstanding person-centred care, feel confident in what they are doing and are given access to further training opportunities through diplomas and specialised training." Additionally, Hayley delivers "Love to Move" seated exercises in the community and runs the Farnham Sunflower cafe.
Hayley describes "being able to share" her "enthusiasm for delivering excellent person-centred care" through her training as the most fulfilling aspect of her job.
When reflecting on her experience working at Right at Home, she associates it with three words: rewarding, progressive, and teamwork.
Ciara FrippJob Title Probation SupervisorJoined 2020
A little bit about Ciara:
Ciara has been passionate about care from a young age, beginning her career in the sector at just 18 - she worked in a...
A little bit about Ciara:
Ciara has been passionate about care from a young age, beginning her career in the sector at just 18 - she worked in a residential home for seven years, dedicating herself to supporting the elderly, before stopping to have her firstborn. Ciara’s passion for helping others stems from her childhood, during which she cared for her Nan. Reflecting her commitment to putting others first, Ciara joined Right at Home in 2020 and has flourished ever since - her hard work and dedication were recognised when she achieved a distinction in her Level 3 qualification, earning her the Apprenticeship of the Year award!
What inspired you to join Right at Home?
I wanted to come back into care when my children went to school full-time. I wanted to work for Right at Home, as they offered flexible hours to work around my children, and they also offered great opportunities to further my career. I have achieved this in my 4 years with Right at Home.
What does a typical day look like for you?
Supporting care through their care calls, evidencing the care visit against the care certificate and making sure its documented accordingly. Transferring all relevant information to carers' files. Booking in carers for their next support/observation visit.
What do you enjoy or find most rewarding about your role?
I really enjoy supporting carers through their probation process, watching carers with no experience develop into really great carers, makes me feel rewarded as I have supported them through their learning process.
What’s your favourite thing about working with your colleagues?
I feel supported by the team, and I find my work enjoyable due to the people I work with.
What are your interests or hobbies outside of work?
My favourite hobby is watching my 2 boys play football. I am very family-oriented, so I like to catch up with my family regularly. I also really enjoy crime documentaries/films
What’s your hidden talent that (until now) most people don’t know about?
I used to be a ballroom and Latin dancer from the age of 3 to 18.
Ella SeysJob Title Digital Marketing ExecutiveJoined 2024
Ella joined Right at Home in 2024 after completing a Digital Marketing Apprenticeship, during which she achieved a distinction as her final grade....
Ella joined Right at Home in 2024 after completing a Digital Marketing Apprenticeship, during which she achieved a distinction as her final grade. She saw joining Right at Home as the next step in her career and as an exciting new challenge.
"In my role at Right at Home, I have the opportunity to create all digital marketing content, enhancing our online presence and showcasing our commitment to quality care to both new and existing clients." Ella goes on to say that her " work provides a mixture of both recruitment and client acquisition posts." She "oversees the auditing and updating of all four websites, manages content across social media platforms, writes blog posts, and much more."
"The most fulfilling element is knowing that the content has reached someone in need."
Ella highlights working for Right at Home as satisfying, fun, and rewarding.
Jenny ThorntonJob Title Community Relations ManagerJoined 2024
Jenny joined the Right at Home team in the summer of 2024 as our first-ever Community Relations Manager - a friendly face and advocate in the...
Jenny joined the Right at Home team in the summer of 2024 as our first-ever Community Relations Manager - a friendly face and advocate in the community. As Right at Home continues to grow, Jenny has been a key addition to our team. With her extensive relationships and networking experience, she has successfully leveraged her connections to raise awareness of Right at Home and highlight the positive impact homecare has in local communities. Always smiling and approachable, Jenny is happy to answer any questions you may have if you see her out and about; she’ll also have plenty of leaflets and information to help you learn more about our services!
Please provide a summary of what you do in your job role:
As a community relationships manager, I have an external focus, looking at making good connections with people, organisations and charities in our local areas and talking to them about what we offer.
Why are you passionate about working for Right at Home?
The answer is that we are looking after people who need our help, and we ourselves are a great supportive team.
What aspect of your job do you find most fulfilling?
Meeting new people and building sustainable relationships
Using three words, how would you describe working for Right at Home?
Happy Productive Meaningful
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