Right at Home (Camberley & Woking)

Unit 3, Bridge Road Innovation Centre, Bridge Road, Camberley GU15 2QR
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9.5 49 Reviews
  • Right at Home (Camberley & Woking), Camberley
Right at Home delivers high quality home care to elderly and disabled adults in order to help them remain independent in their own homes, and provide peace of mind for their families - whether it be just a little help that's needed around the house, some companionship, a meal to be prepared, or perhaps help with bathing or dressing.

Right at Home carefully select CareGivers for their compassion and empathy, taking on people with the most caring nature and then training them to the highest standards. Continuity of care is extremely important through unrushed, minimum one hour visits built around a client’s individual needs. CareGivers are introduced to each client, and meaningful and lasting relationships are as important as performing the necessary tasks.

Care Provided by Right at Home (Camberley & Woking)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Contact Right at Home (Camberley & Woking) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Right at Home (Camberley & Woking) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Teresa Martin (Registered Manager)

Right at Home (Camberley & Woking) Reviews (49)

9.5

Right at Home (Camberley & Woking) has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years.
Over all time Right at Home (Camberley & Woking) has 49 reviews.

Overall Experience
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Date Published
  • 49
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Reviewer Connection to Right at Home (Camberley & Woking)
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Total of 49, showing 41-49
Review from April (Daughter-in-law of Client) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset, we were very impressed with the Right At Home team. They spent time with my father-in-law to ensure they matched the right person to him. The carer that came in was excellent and my father-in-law looked forward to her daily visits.
Reply from Bob Thornton, Managing Director at Right at Home (Camberley & Woking)Thank you April for your review, I'm very pleased to hear that our Caregiver was so well matched with your father-in-law. Kind regards, Bob
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Review from Chris G (Son of Client) published on 12 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Right at Home is first class. My carers are professional, caring and very punctual, they are all a breath of fresh air.
The managers in the office always deal with changes immediately, no hesitation. The company is professional; I have used many agencies in my house over the year,
Right at Home is truly the best.


Thank you Right at Home.

Reply from Bob Thornton, Managing Director at Right at Home (Camberley & Woking)Thank you Chris for your review and kind words on behalf of your mum, I'm really pleased you feel that our CareGivers are providing such a caring and professional service. Kind regards, Bob
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Review from Alan W (Husband of Client) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very prompt bearing in mind the horrendous traffic jams in the area in the morning. On arrival they present happy and professional ability that gives us confidence and starts our day in a way that we are grateful for. We recommend the service highly.
Reply from Bob Thornton, Managing Director at Right at Home (Camberley & Woking)Dear Alan, thank you very much for your kind words and your excellent review, we really appreciate it. I'm pleased to hear that our CareGivers are starting your day so well. Kind regards, Bob
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Review from Wendy W (Daughter-in-law of Client) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the support provided by the Right at Home team. They have been extremely professional from the outset and we are extremely satisfied. It gives me peace of mind to know that we're leaving mum in good hands.
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Review from Deborah P (Daughter-in-law of Client) published on 17 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother- in- law’s care from Right at Home has been excellent. She has a small number of carers who have got to know her really well and make her feel safe and secure. The Right at Home office staff are always very friendly and efficient.
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Review from Pamela M (Wife of Client) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home have been a really great agency to deal with. We have a small number of carers who we've built a great rapport with and if ever I ask anything they do it without hesitation. It's made a real difference to my quality of life because it gives me a respite. I wouldn't hesitate to highly recommend
this agency, they have been a delight to work with.
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Review from Wendy B (Daughter-in-law of Client) published on 3 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home Camberley provides excellent care. Mum's girls and were kind and supportive. They clearly got to know Mum well and I know they were really fond of her. They learnt that Mum loves to laugh and their friendship with her led to much shared humour. They never forgot that it was Mum's home
and always consulted her about what she would like to eat, what shopping or housework she would like done. Having consistent carers also meant that any signs of illness were quickly noticed and appropriate action taken. Personal care was given sensitively and respectfully.


Through every contact, management and senior staff demonstrated a clear understanding of the elderly and their needs, as they go through challenging experiences, such as poor health and confusion. Criteria for selecting carers and staff are well thought out. Family were kept well informed and given warm support. I would gladly recommend Right at Home to anyone needing care at home for a loved one.

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Review from Avril W (Client) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm really happy with the support provided by Right at Home so much better than previous agencies I've used (no comparison). They have a really good team of carers who i know and trust and they help make my life a lot happier.
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Review from Helen (Client) assisted by family/friend published on 10 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am absolutely delighted with the care I receive from Right At Home. My carers often go out of their way for me and I don't know what I'd do without them. I would highly recommend, they do an excellent job.
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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Right at Home (Camberley & Woking) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Right at Home (Camberley & Woking) is calculated as follows: ( (39 Excellents x 5) + (3 Goods x 4) ) ÷ 42 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Right at Home (Camberley & Woking) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (13)

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Meet the Team (15)

Alastair

Alastair Shanks

Job Title: Owner & Managing Director Joined: 2012

Alastair realised back in 2012 that homecare was a very rewarding way to work within his local community and was successful in joining the growing team of Right at Home local owners/operators.


"My role has changed significantly since I started the business in 2012, Alastair explains. From being involved in every activity of the business to now having an amazing team that does all the hard work. I am still involved in defining our strategic plans, overseeing the values and culture of our business, and leading the senior team."


"Although it is great to receive amazing feedback from our clients, I think the most rewarding part of my job is to support team members to fulfil their potential and grow their careers at Right at Home."


Alastair described working at Right at Home as rewarding, varied, and safe.

Muriel

Muriel Warner

Job Title: Care Coordinator - Camberley Joined: 2020

Muriel's journey with Right at Home showcases her passion for the social care sector. She began as a Carer, was promoted to Supervisor, and most recently, advanced to our Rostering Coordinator.


Muriel explains that she knows all of our Carers well, as well as all of our Clients, so she can ensure that "every visit is matched to the Client's needs."

Kirsten

Kirsten Brewster

Job Title: Finance & Enquiry Executive Joined: 2023

Kirsten Brewster
Finance & Enquiry Executive


Kirsten joined Right at Home in 2023 as a Care Administrator, where she brought with her two years of experience as a CareGiver herself - who better for the job! Her hard work and positive impact on the company quickly led her to a well-deserved promotion as our Finance & Enquiry Executive. Kirsten is now the first point of contact that any of our potential clients engage with, and she is more than happy to answer any questions. She always goes above and beyond! 


For Kirsten, the most fulfilling aspect of her job is "the atmosphere, people, and clients, who are all so kind, making the company feel like one big family, which is great."


Can you share a bit about your background and what you did prior to joining Right at Home?
I started my first job in a school, and that made me realise I wanted to care for and support people who needed it. I then became a caregiver for 2 years before getting a role in the office.


What inspired you to join Right at Home?
Work, Eat, Sleep, Repeat


What do you enjoy or find most rewarding about your role?
I enjoy speaking with families and their loved ones about how Right at Home can support them through this difficult time.


Can you share a memorable moment or achievement that you have experienced as a caregiver?
I have had so many memorable experiences, there are far too many to share!


What’s the best piece of advice you have ever received?
Treat others the way you want to be treated.


What’s your favourite thing about working with your colleagues?
Hard to name one, as I love every one of my colleagues. They are kind, thoughtful and supportive.


If you were stranded on a desert island, which three items would you want to have with you and why?
1: Tent 2: Lighter 3: Sun Cream

Ciara

Ciara Fripp

Job Title: Probation Supervisor Joined: 2020

A little bit about Ciara:


Ciara has been passionate about care from a young age, beginning her career in the sector at just 18 - she worked in a residential home for seven years, dedicating herself to supporting the elderly, before stopping to have her firstborn. Ciara’s passion for helping others stems from her childhood, during which she cared for her Nan. Reflecting her commitment to putting others first, Ciara joined Right at Home in 2020 and has flourished ever since - her hard work and dedication were recognised when she achieved a distinction in her Level 3 qualification, earning her the Apprenticeship of the Year award!


What inspired you to join Right at Home?


I wanted to come back into care when my children went to school full-time. I wanted to work for Right at Home, as they offered flexible hours to work around my children, and they also offered great opportunities to further my career. I have achieved this in my 4 years with Right at Home.


What does a typical day look like for you?


Supporting care through their care calls, evidencing the care visit against the care certificate and making sure its documented accordingly. Transferring all relevant information to carers' files. Booking in carers for their next support/observation visit.


What do you enjoy or find most rewarding about your role?


I really enjoy supporting carers through their probation process, watching carers with no experience develop into really great carers, makes me feel rewarded as I have supported them through their learning process.


What’s your favourite thing about working with your colleagues?


I feel supported by the team, and I find my work enjoyable due to the people I work with.


What are your interests or hobbies outside of work?


My favourite hobby is watching my 2 boys play football. I am very family-oriented, so I like to catch up with my family regularly. I also really enjoy crime documentaries/films


What’s your hidden talent that (until now) most people don’t know about?


I used to be a ballroom and Latin dancer from the age of 3 to 18.

Rhys

Rhys Bailey

Job Title: Deputy Managing Director Joined: 2020

Rhys joined the Right at Home team in 2021 as Head of Finance & Business Development, after realising the difference Homecare can make to individuals. Rhys' job allows him to "oversee all finance-related activities and ensure the business is building partnerships with local authorities, communities and businesses in the local area."


"Completing business-wide financial processes from KPIs to payroll to management accounts. There is nothing more satisfying than implementing a new process and seeing how that affects business performance. "


Can you share a bit about your background and what you did before joining Right at Home?


Before joining Right at Home, I worked in the promotional merchandise industry. Anything you could brand, we would print. We operated as a global solution, meaning I had the pleasure of working on US, Europe and Asia timezones. I've always worked in finance ever since leaving sixth form and have a real passion for understanding how everything works, from the economy to budgeting.


What inspired you to join Right at Home?


Knowing what this industry gives back was key to my decision. Having close relatives who worked in this sector, I knew exactly what feeling you get when leaving and going home. That feeling of a job well done. Of really making a difference to someone. I say it to everyone I come across, certainly ex-employees from my time in the City. This role is incredibly rewarding, and I wouldn't change it for the world.


What does a typical day look like for you?


I'm always looking ahead. Strategically thinking about ways to grow the organisation and improve processes to increase efficiency. I spend time catching up with the CareGivers to discuss pensions, holiday pots or budgeting. From a client's perspective, I make sure that they continue having the best quality homecare that puts our name on the map.


Can you share a memorable moment or achievement that you have experienced as a caregiver?


I assisted a client with an old printer they had. When I say old, I mean 22+ years old. Not the kind of printer you can pick up from your local Currys or Argos. Both the branches in question made it our mission to get this individual printing again (as they make the most wonderful cards that EVERYONE enjoys). We sourced the printer on eBay. Negotiated a price. Received the item and made sure this was all set up for them to start using straight away. It's still going on to this day! The way I can tell is because everyone in the office has received a Christmas card!


What’s your hidden talent that (until now) most people don’t know about?


I can speak Spanish. I used to be fluent after spending 5 years of my childhood living in Tenerife.


What’s your favourite thing about working with your colleagues?


We are all just so, so different. In my previous role, it was very sales-driven and sales-based, meaning we had one mould of person. Here it is completely different. I think everyone here has done care in the past, and I love just how enthusiastically they speak about the sector. It's infectious!

Claire

Claire Skilton

Job Title: Registered Manager & Head of Compliance Joined: 2017

Claire’s return to college and her desire to ‘give something back’ were the key motivations that kick-started her career in care. Today, Claire oversees compliance across all four of our territories. Claire’s role is vital in ensuring that Right at Home delivers the highest standards for everyone involved - our clients, caregivers, and employees. Her dedication to this is truly inspiring.


Can you share a bit about your background and what you did before joining Right at Home?


I am a proud mother of four and someone who values lifelong learning. After taking time to focus on my family, I returned to my studies as a mature student, which led to my degree in social work. Following that, I worked for a charity for several years, where I was able to make a meaningful impact by supporting unpaid carers and families.


What motivated you to pursue a career in caregiving?


My caregiving journey has been shaped by a lot of personal experiences and life events. Supporting my elderly grandmother as she aged was a big part of it - it showed me how much of a difference a little care and compassion can make. As a mother of four, I’ve always been in the role of looking after others, and when I went back to school to study social work, it gave me a deeper understanding of how to support people in meaningful ways.


What inspired you to join Right at Home?


Their commitment to providing truly person-centred care. Right at Home focuses on quality care by offering hourly visits. This means we have the time to build real connections and provide the support people need without feeling rushed.


What does a typical day look like for you?


A typical day for me starts with checking my emails and completing any necessary admin tasks. I often visit other offices to make sure everything is on track and offer support as needed. No two days are exactly the same, but that’s part of what makes it so rewarding.


What do you enjoy or find most rewarding about your role?


What I enjoy most about my role is visiting the clients and seeing firsthand the difference our carers make in their lives and the impact they have on their well-being. I love listening to the carers and hearing their stories about going the extra mile; it’s a privilege to be part of a team that genuinely cares about making a difference.


What’s your favourite way to unwind after work?


Crocheting


What’s the best piece of advice you have ever received?


Treat people how you’d want your loved ones to be treated.


What’s the most interesting thing you have learnt in the past month?


Your brain isn't fully formed until age 25!

Liz

Liz Young

Job Title: Head of Marketing & Recruitment Joined: 2020

Liz leads both Marketing and Recruitment, bringing a wealth of experience to the table. Since joining Right at Home a few years ago, she has become a valued member of the leadership team and an incredible asset to the company. Liz is actively involved in the community, whether at recruitment fairs, organising events at HQ, or participating in local community gatherings to promote Right at Home and represent the company with a friendly face. Her dedication never goes unnoticed, and she is truly the glue that holds her team together.


Can you share a bit about your background and what you did before joining Right at Home?


I have worked in a marketing role for 20 years, the majority of which was in the promotional merchandise industry. Before this, I was at university studying Art History!


What inspired you to join Right at Home?


I loved the Right at Home company values, which are strongly aligned with my own and that it is a growing company which genuinely wants to do good things for people, whether it is the clients, their families or the carers!

What does a typical day look like for you?


I feel like there is no typical day for me! My role is so varied, which I love!! I can be doing anything from working with my team on recruitment or marketing strategies to making calls to carers to check in on their well-being. I work a lot on our internal and external communications and generally aim to make Right at Home the best place to work for everyone!


What do you enjoy or find most rewarding about your role?


All of it. I love my team, and I love seeing carers and clients, and when they are happy, I am happy.


Do you have any pets? If so, what?


My cat - Little Boots
What’s the best piece of advice you have ever received?
Find what makes you happy and do more of it

Keleigh

Keleigh Loveday

Job Title: Deputy Care Manager - Keleigh Joined: 2025

Keleigh joined the Right at Home team in the summer of 2025 as a carer, following her completion of a Health and Social Work degree earlier in the year. She has always worked in the community, previously supporting an autistic child as a PA and working in a SEN school. Keleigh’s dedication and hard work quickly earned her a promotion to Senior Carer, and shortly after, she became the Deputy Care Manager for the Camberley team. She is sure to thrive in her new role!


What motivated you to pursue a career in caregiving?


" I’ve always worked with children, but I also have a lot of personal experience caring for adults. When I reached a point in my life where I could try something new, I felt drawn to caregiving because I knew I could provide the kind of care I’d want for my own family. I’m passionate about helping others, and I love that in social care every day brings an opportunity to learn and grow."


What inspired you to join Right at Home?


" What inspired me to join was the strong alignment I felt with Right at Home's values and ethos. I had applied and interviewed with other care companies, but from the website, CQC rating, and person-centred approach, I could immediately see that Right at Home was the perfect fit for me. After my interview, I knew this was an organisation I could really see myself growing with. Professional development is very important to me, and I’ve already felt listened to and supported in furthering my knowledge and practice."


What do you enjoy or find most rewarding about your role?


" I’d say the most rewarding part of my role is building meaningful relationships with clients and hearing about their lives and families. I understand it can be difficult for someone to adjust to a new routine or to having a carer in their home, so being able to build trust and help clients feel comfortable and happy with the care I provide means a lot to me. "


What are your interests or hobbies outside of work?


" I love sport, not so much participating at the moment, but watching sport is something I really enjoy. Football, cricket, boxing, fishing and golf are all things I love to watch or have a go at! I’m definitely a fair-weather sports person, so if it’s sunny, I enjoy playing football, cricket, fishing and golf, but I attend a weekly boxing class all year round! "


Do you have any pets? If so, what?


" I have two dogs called Harley & Bella. Harley is a rescue Alaskan Malamute we rescued in 2015. He is now around 14 years old! Bella is a rescue Siberian Husky cross, and we got her in 2022. She is about 8 years old! I have a Koi pond with about 10 Koi. I can spend hours cleaning the filters and feeding them! "


What's your favourite way to unwind after work?


" Practicing self care is super important to me as I know how easily it is to experience burnout, so being able to take time out of my day to decompress is essential. I usually enjoy a hot bath listening to my Harry Potter audiobook or when it’s not raining, sitting with the fish or walking the dogs!"


What’s the best piece of advice you have ever received?


" That we are not all in the same boat, but we may be in the same storm, some people have yachts, canoes or a piece of driftwood. So to always be kind and thoughtful of other people's journeys. "

Eve

Eve Aubeeluck

Job Title: Live-In Care Manager Joined: 2024

Eve’s return to the care industry in the winter of 2024 led her to the role of Live-In Care Coordinator, where she has naturally flourished; her journey with Right at Home began in 2018 when she joined as a CareGiver. After a small break, Eve returned to join the office team, embracing the opportunity to continue giving back while overseeing the Live-In CareGivers. With her firsthand experience as a CareGiver and her compassion, there is truly no one better suited for this role.


Please provide a summary of what you do in your job role:


As a Live-In care coordinator, I schedule visits for our Live-In clients and carers. Carry out reviews with clients and their families to ensure we are providing them with the relevant care, and I update support plans to echo this. Carers are carefully selected for their clients, so we have a good match of personalities and preferences.


Why are you passionate about working for Right at Home?


Working for Right at Home stems from a deep desire to make a positive impact on our clients' lives. The dynamic nature of care, where every day brings new challenges and opportunities for growth, can be inspiring.


What aspect of your job do you find most fulfilling?


Driven by empathy, a sense of responsibility and a commitment to improving the well-being of others, working in care offers both personal satisfaction and a chance to contribute meaningfully to the community.


Using three words, how would you describe working for Right at Home?


Fulfilling, Supportive, Fun

Kelly

Kelly Baker

Job Title: Senior Care Coordinator Joined: 2016

Kelly has demonstrated many years of dedication to Right at Home since joining in 2016. She is a much-loved team member and an inspiration for both her work ethic and loyalty.


As a Senior Care Coordinator, Kelly is "responsible for ensuring that all schedules for all areas go out in a timely manner, overseeing the coordinators for all areas to ensure that every area is working the same way, having weekly meetings with all the coordinators." Kelly adds that she is "responsible for ensuring that all new care enquiries are called and the information is uploaded and assessments are booked." Additionally, Kelly keeps the management team informed by sending various reports and analytical information each week.


For Kelly, "building the relationships with the carers, clients and families" is what she finds most fulfilling.


Being a part of the Right at Home team for Kelly is: Rewarding, challenging, and supportive!

Hayleigh

Hayleigh Jennings

Job Title: Uk Recruitment Lead Joined: 2020

Hayleigh has been in the care sector for over 15 years. She started off as a carer and fell in love with it on her first day! Due to her astonishing work ethic, she was promoted to a care manager, which led her to her current role of Recruitment Executive.


Being the Recruitment Executive for Right at Home, Hayley's job consists of "managing all UK-based recruitment over all four offices and live-in." She is also "responsible for the onboarding, safe recruiting, probation sign off, initial calls to applicants applying for jobs, filtering and sorting of applicants. Working with colleges and job centres, attending recruitment fairs, job Posting on various platforms, and liaising with all applicants coming through on all platforms."


Hayley states that the most fulfilling element of her job is that she " loves to see people flourish within their roles throughout the business."


Right at Home to Hayleigh is: compassionate, supportive, and amazing!

Carrie

Carrie Addison

Job Title: Sponsorship Recruitment Lead Joined: 2019

Carrie initially joined her career in Care as a compassionate CareGiver, and she then flourished into a Recruitment, Marketing, & Onboarding Executive for Right at Home. With years of experience within the sector, she is the perfect fit for being the Recruitment, Marketing, & Onboarding Executive, which she helps ease new CareGivers when they first join.


Carrie explains that her "role varies", but she would say that she "supports the Recruitment and Marketing team by putting out Job ads according to the needs of each territory, onboarding caregivers into their new role and seeing them through their probation periods." Carrie also "looks after all the caregivers who are part of our sponsorship team" and is tasked with sending out the Gem wards.


For Carrie, the most fulfilling element of her job is "sending out the Gems awards. I know it sounds silly, but reading what amazing things our caregivers do always makes me proud of them."


A fun and flexible environment is how Carrie describes working for Right at Home.

Hayley

Hayley Thaysen

Job Title: Trainer Joined: 2020

Hayley joined the Right at Home team in 2020 as our wonderful Trainer, following several years of experience as a Caregiver.


"My role is to train new candidates and current carers in face-to-face training, ensuring all team members are fully equipped to provide outstanding person-centred care, feel confident in what they are doing and are given access to further training opportunities through diplomas and specialised training." Additionally, Hayley delivers "Love to Move" seated exercises in the community and runs the Farnham Sunflower cafe.


Hayley describes "being able to share" her "enthusiasm for delivering excellent person-centred care" through her training as the most fulfilling aspect of her job.


When reflecting on her experience working at Right at Home, she associates it with three words: rewarding, progressive, and teamwork.

Ella

Ella Seys

Job Title: Digital Marketing Executive Joined: 2024

Ella joined Right at Home in 2024 after completing a Digital Marketing Apprenticeship, during which she achieved a distinction as her final grade. She saw joining Right at Home as the next step in her career and as an exciting new challenge.


"In my role at Right at Home, I have the opportunity to create all digital marketing content, enhancing our online presence and showcasing our commitment to quality care to both new and existing clients." Ella goes on to say that her " work provides a mixture of both recruitment and client acquisition posts." She "oversees the auditing and updating of all four websites, manages content across social media platforms, writes blog posts, and much more."


"The most fulfilling element is knowing that the content has reached someone in need."


Ella highlights working for Right at Home as satisfying, fun, and rewarding.

Jenny

Jenny Thornton

Job Title: Community Relations Manager Joined: 2024

Jenny joined the Right at Home team in the summer of 2024 as our first-ever Community Relations Manager - a friendly face and advocate in the community. As Right at Home continues to grow, Jenny has been a key addition to our team. With her extensive relationships and networking experience, she has successfully leveraged her connections to raise awareness of Right at Home and highlight the positive impact homecare has in local communities. Always smiling and approachable, Jenny is happy to answer any questions you may have if you see her out and about; she’ll also have plenty of leaflets and information to help you learn more about our services!


Please provide a summary of what you do in your job role:
As a community relationships manager, I have an external focus, looking at making good connections with people, organisations and charities in our local areas and talking to them about what we offer.


Why are you passionate about working for Right at Home?
The answer is that we are looking after people who need our help, and we ourselves are a great supportive team.


What aspect of your job do you find most fulfilling?
Meeting new people and building sustainable relationships


Using three words, how would you describe working for Right at Home?
Happy Productive Meaningful

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