All About Home Care

The two carers we have used have been extremely kind and caring and have done all they can to support me at a time when I have been overwhelmed by my husband's Alzheimer's disease and my anxiety and depression.

We have been using All About Home Care for a year now. Mum has dementia, and we have them twice a week, one for a bath, and the other to take Mum for a walk, play a game with mum whatever works that day. I like that the visits aren't hurried, that the 2 carers cover each other's holidays, so there isn't a problem with unfamiliar faces ever. When they are worried about something, head office ring me, they don't just write it in their notes. When mum had cellulitis with accompanying delirium, the carer called the ambulance, the head office rang me, and the carer waited well after her end time for me to get over, even though dad was there and should have been able to cope. I would definitely recommend.

Even though I am the carer of my husband since 2019, this care was for me! I had to come out of hospital after ten days with pneumonia and then a stroke and I was in need of support. I certainly got this from All About Home Care. Quite easily I explained the tasks I had in mind to get my home back to normality for me. The staff were polite, friendly and worked well. Thank you.

When Mum went into hospital in early May some of the carers visited her in hospital to provide a friendly face as I was unable to visit regularly due to distance. They come Highly Recommended!

The All About Home Care team has been supporting my 81-year-old mum for a year now and I am so grateful to have found them. All the carers are extremely kind and sensitive, and my mum loves seeing them every day. She was initially resistant to the idea of even a companionship visit once a week - it's thanks to the carers that she has adapted to the twice daily visits she now needs as her dementia progresses and she trusts them with all aspects of her care. The company is clearly very well managed and the office staff are quick to respond and to keep us updated. The carers have really taken time to get to know my mum and accommodate her preferences, this is a level of service I was not expecting. I can highly recommend them!

We definitely made the correct choice in selecting All About Home Care to look after and care for Mum and Dad.

My 94 year old mother-in -law was looked after by All About Home Care for around two years. The staff were always very attentive and kind and carried out light domestic duties when required. All the carers that visited were first class and I would highly recommend them to anyone looking for quality care.

We are very grateful for their support of us, mum's adult children too.

My father has been looked after by All About Home Care for eighteen months and I have been delighted with the care that they provide for him. He suffers from dementia which has led to some challenging behaviours, which have been dealt with and resolved by the carers. You could not want for a more lovely and caring team. Highly recommended!

We needed help for our mother who suffers from dementia and mobility issues. She lives with her partner who was finding looking after mum too much on his own. After a fair bit of research we settled on All About Home Care. The initial consultation was thorough and professional. The carers have been amazing: so friendly, helpful and attentive and maintaining mum's dignity. It has enabled mum to remain in her home for a while longer. I can highly recommend All About Homecare.

All About Home Care provided a really lovely, efficient, caring and friendly service for my mum and dad over a number of years. Dad had Alzheimer's and he could not have had more lovely people to help him get up and dressed in the mornings. For Mum, the friendly company of the carers really made a difference and she loved catching up with them over a cup of coffee at the end of their visits. Nothing was too much trouble for the carers, they were incredibly kind and gentle and helpful to the nth degree. The company is very well run with a professional and efficient team in the office who communicated very well and who were able to tailor the level of care in a very responsive way. We could not have wished for better, thank you.

I would like to pass on my heartfelt thanks to the All About Home Care team for all they have done in providing such excellent care for my mum over the past few years. The kindness, patience and generosity of spirit shown by all those who worked with Mum have been greatly appreciated by us and, more importantly, by Mum herself. There is a real culture of care across the organisation that isn't always the case with other providers and, based on our experience, I don't believe Mum could have been in better hands. Thank you.

We have used All About Home Care for over three years now and I thought it was time to write again and tell others what an outstanding care company they are. They look after my father who has Parkinson's. They are professional, knowledgeable, kind, compassionate and incredibly empathetic. We are given a team of people who my parents have got to know and trust. This close-knit team allows my father to feel comfortable and safe which is incredibly important for him. Nothing is too much, they are heaven sent, miracle workers who are unbelievably efficient and always punctual. The office staff are really accommodating and enable this efficient and flexible service, they know us all by name and they care too. They have been lifesavers and allowed my parents the independence to stay in their home. This must surely be the best home care provider on the planet as it is hard to believe that any company could be better. Thank you all, each and everyone of you so much.

My aunt was recommended to All About Homecare over 4 years ago. She lived on her own and was having increasing difficulty doing everyday tasks due to her failing sight. We decided to have just one visit in the mornings to start with. As time went by her lack of sight and mobility meant she required more personal care so the daily visits were gradually increased to 4 visits a day. She really enjoyed the company of such friendly, capable carers, they became her eyes, so understanding of her difficulties. I would be updated on any concerns and always felt confident in their ability to deal with any situation. Over the last 6 months my aunt and I had tremendous support as her situation got worse. The manager would double up on carers to suit these crisis times and gave me invaluable advice. My aunt's wish was to stay in her home of 60 years for as long as possible, you fulfilled that wish. We can't thank you enough.

I have already recommended All About Home Care to a number of people.

The wonderful carers from All About Home Care visited my father for a little over two years up until his death in December. Recently widowed, he had relocated from abroad to live alone for the first time in his life. Despite the challenges of dementia, he was determined to live independently and this was possible with carer visits fitting so well around family days. As a registered nurse myself, I could not fault the exemplary care my father received, always professional and intuitive to his changing needs. He looked forward to the visits, sharing his love of opera and classical music, and enjoying fun trips out. The reports completed with each visit were reassuring and a vital line of communication with family as my father became progressively non-verbal. His last two weeks were made so much easier for him when his 'favourite' carer visited him in hospital. From the whole family, thank you so much for looking after our dear dad with such dignity and kindness. We will always be grateful.

All the carers were professional and caring. All the carers really cared about my parents and went out of their way for them. Communication was very good, I always seemed to know what was happening. The month of November last year was a challenge and not only did they look after my parents but also cared and supported me, offering very good advice. The care industry is struggling there is a shortage of staff and they work long hours. Home Care seemed to address this as well as they could. They did their best to ensure continuity of care using just a small team to care for my parents. I would definitely recommend them.

For about two years my husband has been receiving daily help to wash and dress. At all times the staff have been respectful and unhurried. The fact that a call is a minimum of one hour means the visit is not rushed and there is usually time for a coffee and a chat. A great help for me!

I am incredibly grateful to All About Home Care and their staff for the time, care and attention they gave to my father over the last years of his life. I know that he could sometimes be a challenging individual but they always continued to provide a professional service that could be wholly relied upon, morning, noon and night. I would not hesitate to recommend them to anyone who needs to make care arrangements for someone, for their dependability, care and professionalism.

The carers have been helping my mum for around a year now and are exceptional. Highly professional, friendly, and so caring they cannot be faulted. Mum reports that she always feels comfortable with them helping her wash and dress and having them in the house. Office staff also have been wonderful, rearranging visits to fit with hospital clinic appointments has been simple and straightforward and communication has been excellent. I feel reassured knowing mum is getting such good care from people she is so happy with; she always looks forward to their visits.