All About Home Care

The excellent team at All About Home Care looked after my 91-year old mother when she became physically frailer and required help with tasks at home. From the initial phone call to the office, they couldn't have been more helpful, understanding and caring. They provided outstanding support and care for my mum, always treating her with dignity, respect and above all kindness, and my mum enjoyed their visits. They always kept us informed with any concerns or issues and were proactive sorting out any problems (with our consent). They were flexible with their times of visits and increased care when necessary. The team also showed great compassion to us - nothing was too much trouble. I would highly recommend All About Home Care.

I cannot praise All About Home Care highly enough. When looking for a home help carer to come and assist my bed ridden Mum I spoke to quite a few companies but when I called All About Home Care the difference was immediate and palpable. The other companies were very much ''We don't do this and we don't do that'' very rigid and one of them even bordering on 'frosty' which is not what you need when you are in times of trouble with a loved one and need help. But as I say, I initially spoke to the manager and she was instantly likable, kind and lovely. She sent the care coordinator to meet Mum and myself and I just knew the moment I spoke to her that she was 'the one' for us! she visited us both and brought a potential carer with her and it was an immediate match between the carer and my Mum. Danielle handled the whole 'matching' process with professionalism, instant friendliness and I just adore talking to her. Fast forward several months and my Mum adores her carer. She lifts her day her spirits & is wonderful

I feel that the All About Home Care team want the best for mum. Through regular video call reviews with the office administration team we have seen an extremely proactive approach to mum's care needs.

Excellent care and support by all the staff involved in looking after my mother while I have been away on holiday . It has been a difficult time for all the family over the past six months due to my Fathers death just before Christmas.With this in mind I found the staff extremely sensitive to the situation .Once again thank you very much for all your help and support.

I was very impresssed with the carers that came to me durng my time using Home Care. Every one of them was polite, helpful and friendly. They looked after me well and they asked what else they could do for me before they left, and I never felt that what I asked was too much trouble. They always cleared up every thing they had used and left every where tidy so there was nothing left for me to do after they had gone.

If i ever need help again I will certainly turn to Home Care, I was very grateful for the care they provided,

All About Home Care looked after both our parents over the last 7 years. Initially they provided full personal care for our mother and then as his dementia progressed they started to provide care for Dad too. The staff were always kind and courteous discussing detailed care plans with us and building up a rapport with both parents. They were always as flexible as possible with cover, increasing care when needed during periods of illness, including double handed visits when necessary. The agency always kept us up to date with medical matters that needed to be managed, calling ambulances on several occasions when needed and staying with either Mum or Dad if my brother or I were not able to be there. Although Dad and then Mum have now moved into care homes, All About Home Care definitely enabled us to keep them in their own home for far longer then would otherwise have been possible and I highly recommend them.

I would like to commend All About Home Care for their outstanding care that they give my father. Following a stroke, he now has carers four times a day from the beginning of his day until he is tucked up in bed. They all deal with him in a friendly empathetic manner and he looks forward to their visits. They frequently go over their allotted time and he really feels that he is cared for and that they care for him. They have informed us of issues and have given useful advice, such as changing the form of his medication when he had difficulty swallowing it. There have been several occasions when medical help has been needed and an ambulance called. They have stayed with him until its arrival and given him reassurance and I have been kept updated each time. My father also has a dog who also excitedly looks forward to seeing the carers who take her for walks and make sure she has been fed and watered. The carers also take him for short walks and supervise his exercises. Outstanding!

The two carers we have used have been extremely kind and caring and have done all they can to support me at a time when I have been overwhelmed by my husband's Alzheimer's disease and my anxiety and depression.

We have been using All About Home Care for a year now. Mum has dementia, and we have them twice a week, one for a bath, and the other to take Mum for a walk, play a game with mum whatever works that day. I like that the visits aren't hurried, that the 2 carers cover each other's holidays, so there isn't a problem with unfamiliar faces ever. When they are worried about something, head office ring me, they don't just write it in their notes. When mum had cellulitis with accompanying delirium, the carer called the ambulance, the head office rang me, and the carer waited well after her end time for me to get over, even though dad was there and should have been able to cope. I would definitely recommend.

Even though I am the carer of my husband since 2019, this care was for me! I had to come out of hospital after ten days with pneumonia and then a stroke and I was in need of support. I certainly got this from All About Home Care. Quite easily I explained the tasks I had in mind to get my home back to normality for me. The staff were polite, friendly and worked well. Thank you.

When Mum went into hospital in early May some of the carers visited her in hospital to provide a friendly face as I was unable to visit regularly due to distance. They come Highly Recommended!

The All About Home Care team has been supporting my 81-year-old mum for a year now and I am so grateful to have found them. All the carers are extremely kind and sensitive, and my mum loves seeing them every day. She was initially resistant to the idea of even a companionship visit once a week - it's thanks to the carers that she has adapted to the twice daily visits she now needs as her dementia progresses and she trusts them with all aspects of her care. The company is clearly very well managed and the office staff are quick to respond and to keep us updated. The carers have really taken time to get to know my mum and accommodate her preferences, this is a level of service I was not expecting. I can highly recommend them!

We definitely made the correct choice in selecting All About Home Care to look after and care for Mum and Dad.

My 94 year old mother-in -law was looked after by All About Home Care for around two years. The staff were always very attentive and kind and carried out light domestic duties when required. All the carers that visited were first class and I would highly recommend them to anyone looking for quality care.

We are very grateful for their support of us, mum's adult children too.

My father has been looked after by All About Home Care for eighteen months and I have been delighted with the care that they provide for him. He suffers from dementia which has led to some challenging behaviours, which have been dealt with and resolved by the carers. You could not want for a more lovely and caring team. Highly recommended!

We needed help for our mother who suffers from dementia and mobility issues. She lives with her partner who was finding looking after mum too much on his own. After a fair bit of research we settled on All About Home Care. The initial consultation was thorough and professional. The carers have been amazing: so friendly, helpful and attentive and maintaining mum's dignity. It has enabled mum to remain in her home for a while longer. I can highly recommend All About Homecare.

All About Home Care provided a really lovely, efficient, caring and friendly service for my mum and dad over a number of years. Dad had Alzheimer's and he could not have had more lovely people to help him get up and dressed in the mornings. For Mum, the friendly company of the carers really made a difference and she loved catching up with them over a cup of coffee at the end of their visits. Nothing was too much trouble for the carers, they were incredibly kind and gentle and helpful to the nth degree. The company is very well run with a professional and efficient team in the office who communicated very well and who were able to tailor the level of care in a very responsive way. We could not have wished for better, thank you.

I would like to pass on my heartfelt thanks to the All About Home Care team for all they have done in providing such excellent care for my mum over the past few years. The kindness, patience and generosity of spirit shown by all those who worked with Mum have been greatly appreciated by us and, more importantly, by Mum herself. There is a real culture of care across the organisation that isn't always the case with other providers and, based on our experience, I don't believe Mum could have been in better hands. Thank you.

We have used All About Home Care for over three years now and I thought it was time to write again and tell others what an outstanding care company they are. They look after my father who has Parkinson's. They are professional, knowledgeable, kind, compassionate and incredibly empathetic. We are given a team of people who my parents have got to know and trust. This close-knit team allows my father to feel comfortable and safe which is incredibly important for him. Nothing is too much, they are heaven sent, miracle workers who are unbelievably efficient and always punctual. The office staff are really accommodating and enable this efficient and flexible service, they know us all by name and they care too. They have been lifesavers and allowed my parents the independence to stay in their home. This must surely be the best home care provider on the planet as it is hard to believe that any company could be better. Thank you all, each and everyone of you so much.