All About Home Care

We are so pleased with the service provided to our father by All About Home Care. The carers are so kind to Dad and it's lovely to have a small, familiar team. They are so quick to report any concerns or raise any issues using a messaging app and via their dedicated care app. They are happy to co-ordinate shifts with shopping deliveries and to organise outings for our father. It is a relief to have such a responsive agency working with our Dad when my sister and I live far away. Would highly recommend.

My experience with All About Homecare has been very good. Special attention to matching carers with my mother is well thought out. All the carers have been thorough, kind and most willing to help around the house if needed.

The administration and ease of contact to keep me updated on arrival times and point of contact for any concerns is consistently good. The office is run efficiently.

From my experience I would be very happy to recommend All About Homecare

I was so relieved, when after much deliberation of trying to find the right care for my Mum I finally enlisted All About Homecare. It was so easy and the carer was a perfect match. My Mum's mood changed after the first visit, she was so happy to have the help she needed and by people who care. My Mum has dementia and as her condition worsened the support I was having to give her had reached an all time high - it is very hard to juggle aging parents and a growing family. All the staff at All About Homecare know this and have been extremely helpful - They know how to take the pressure off so as a family we can concentrate on the time that matters the most. Thank you to the All About Homecare Team - I would highly recommend their care to anyone that needs it.

AAHC have been visiting Dad for over a year. The carers are reliable, punctual and very patient, without their support Dad would not be able to remain in his own home. Dad is very specific about his needs and his carers support him with kindness and understanding. Any concerns the carers have are communicated to us promptly.

From a service user perspective we have complete trust in the carers and the managers.

The carers are obviously well trained and personally recruited so you can be assured that AAHC carers really do care!

Mum is currently having 24/7 live in care from AAHC while we are away and I feel completely confident that she will be properly looked after, as well as providing the laughter and companionship which mum so enjoys.

We're really happy we chose this service.

Lovely staff who look after my mum who has alzheimers.she always loves to see them when they come round and helps give my dad a small break to relax for a few hours rest. They are Friendly and know how to care for clients with certain needs. Its nice to find a company that actually care about your loved ones.

In short, we could not do without them

AAHC have provided excellent care for my father. They are always willing to go the extra mile and very well organised. The carers are very good and seem very passionatr about their role and the company.

We have been using All About Homecare for the last year and are absolutely delighted with the care, support and kindness we receive from every member of staff. My husband has MSA and his needs are complex but nothing is too much trouble. The staff are professional, friendly, kind and proactive keeping me informed of anything I need to take up with our GP. They are a delight to have in our home and I cannot speak highly enough of them. They are always on time and on the rare occasions a staff member is running late, we are always informed. An absolutely first class homecare company with staff of the highest calibre.

All About Homecare stepped in when we needed them most. Mum has been in a deteriorating state with late stage dementia for some time now and we'd tried her in a Care Home. It didn't work and at short notice Rachael and the team were able to supply the necessary cover so Mum could return home with Dad.

The Carers from AAHC couldn't have been more accomodating, they stepped back in to careing for mum and have brought the laughter and joy back, where it had been totally missing in the Care Home.

Getting Mum's happy sole back was so important to us. The AAHC team have a wealth of experience dealing with this terrible condition and not only have they taken our stresses away, they have taken Mum's too. We at least have our happy mum back. Thank you All About Home Care team.

My mother has been using AAHC for several years. One of the first things I appreciated was their willingness to start with just one visit a week - Mum didn't think she needed care ( but she did!) - so we started gradually. Over time this progressed as Mum became more frail and AAHCs flexibility has allowed her to stay in her home, which what she wants. The carers have been superb, very kind, very knowledgeable and willing to suggest things Mum might benefit from and very good at relating to Mum. The office staff have also always been available for advice. My mother now has dementia and this makes home care significantly more challenging but so far they ( and we the family) have been able to make it work - it requires a lot of communication between the agency staff, office staff and the family.. In terms of cost, I think AAHC may be a bit more expensive but the carers are better - typically local people.

AAHC provide morning visits to my 96 year old mother to get her up and ready for the day. All of the carers are very professional and friendly. Their duties include assisting with showering, getting breakfast ready, making sure correct medication is given and general domestic chores as appropriate. If any concerns are noticed they are always brought to my attention and I really couldn't fault the service they provide. The daily visits allow my mother to still live at home and maintain her independence and provide myself and the family comfort in knowing she will always start the day off well and being looked after. I would not hesitate in recommending AAHC.

Thank you to all of the wonderful team!

As a family we have had a really positive experience with All about home care having switched from another provider who were absolutely awful.

From meeting Rachael to discuss my dad's initial needs to making small changes along the way this has been so professional and simple. If only we had found you first!

The carers are consistently kind, respectful, and attentive, always taking the time to make sure everything is done properly and with dignity.

Communication with the office has been excellent, and any concerns are handled quickly and professionally via a instant messaging group where replies are provided almost immediately no matter the day or time.

What stands out most is the genuine compassion shown-they don't just complete tasks, they build trust and make a real effort to brighten my dad's day.

It's reassuring to know that such reliable and thoughtful support is in place. I would highly recommend this service to anyone looking for quality care at home.

Excellent service , efficient and expert carers. The organisation is very responsive, gives us a rota ahead of the next week and will always give us a call if our carer is running late. My husband has built a good rapport with his carers and they give me support and advice when I need help. They will provide additional care when required, so pleased they were recommended to us

I find All About Home Care very efficient in their delivery of Care and also extremely well managed. The individual Carers show a great amount of compassion, patience and overall kindness. I find this really important as I try to do all I can for my partner at this time of her illness. There is always a readiness in each Carer to help in whatever way they can during the period of their visits. What I particularly value is the sensitivity of each Carer in providing the personal care that my wife needs at this time.

In addition to the high standard of personal care, the organisation itself is professionally run and flexible. Our situation is slightly unusual, as my mother is still very capable, and they have been willing to adapt their usual approach to suit her individual needs. This thoughtful, tailored service has been greatly appreciated and has given us real peace of mind.

Fantastic care provided by a small regular team who mum has got to know and sees as friends. They are flexible and do what is needed, up to and including to mum reading them poems. They take her on trips to the garden centre and cafes. They communicate really well with me and my brother.

All round fantastic. Can't fault them. I've recommended them to mums friends who have developed care needs too.

I started with the basic 3 hours per week in preparation for being away over Christmas when the carers were coming in twice a day to prepare a hot meal for lunch and a late afternoon check to prepare something for the evening. The housework was taken care of, washing done, everything that I wanted. I got back to rave reviews from my mother, she couldn't rate everyone highly enough. Extremely professional, reliable, flexible, I am thrilled. I wouldn't hesitate to recommend.

We needed to change Care Providers and decided on All About Home Care because of the excellent reviews and the CQC Rating. We have not been disappointed. Although we only need respite care for our daughter, the team at All About Home Care have been helpful and understanding of our needs. They were professional on the telephone setting up the Care Assessment Appointment. Upon meeting the Assistant Manager for the assessment, their level of professionalism was evident, but that did not detract from the needs for our daughter. And they were able to meet our request that the same carer comes each time as our daughter would find a different carer each visit very stressful. We got what we asked for, and much more. The carer is kind and lovely, and she is just who our daughter needs. I have no hesitation in highly recommending this Care Agency and they fully deserve the Excellent rating I, and others, have given them.