Joy2care Ltd

My wife has Alzheimer's. The staff were aware of the behavioural effects of the disease and were genuinely kind and caring. No matter what the problem, the staff made sure that they handled it beyond the call of duty. I don't know how I would have managed without them. In situations that would have made me despair, they were calm and efficient and stayed the course seeing each challenge through to solution. They had a schedule of visits and I could always expect to see them on time, wearing their PPE, not leaving before they had finished. No rushing in and rushing out! The staff are all properly trained and the senior staff adhered to a system of checks to ensure that all was well. The manager responded well to queries and was extremely helpful and understanding. The Day Centre, which is not open at the moment, deserves high commendation, it's a cut above the normal: well decorated, well-staffed, plenty of activity and very happy clients - 'happy' being the key word. Brilliant!

I would highly recommend them.

Brilliant company. All the carers with the exception of one (who has left them now) are extremely friendly and caring. I do not have a bad word to say about this company whatsoever. They are quite small but because of that, it is the same faces you see most of the time so they create a much better rapport with their customers. They are always willing to give that bit extra and genuinely care about their job and enjoy it. My mother left them around a year ago now (due to needing 2 carers multiple times a day which they didn't have the manpower to manage at the time) and is still in contact with a couple of them as they got on that well. If this company is able to meet your requirements I highly recommend you chose them.