Caremark Kirklees

A1 Brooke's Mill, Armitage Bridge, Huddersfield HD4 7NR
Review Us
Top 20 award
10 68 Reviews
  • Caremark Kirklees, Huddersfield
Caremark Kirklees is a home care provider delivering care and support to people within their own homes and their community.

Based in Huddersfield, it provides support to enable people throughout the Kirklees area to remain living safely and comfortably within their home, while allowing them to live full and independent lives and retaining their dignity.

An accredited provider of care to Kirklees Council, as well as providing publicly funded care, it also provides care for private customers wishing to remain in their own home.

Staff help clients to remain living as independently as possible by providing different levels of care and support dependent on requirements.

Care is tailored to each client's specific needs and budget, and can include as little as half-hour support to complex round-the-clock care.

Staff and care workers are professionally trained and screened before working for Caremark, and care workers are carefully matched to clients and their individual needs to ensure the best care can be provided.

The whole focus is on delivering the highest quality of care possible in order to improve the quality of life for people who receive support.
Show Caremark Kirklees on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33 – £35

Rates for 1 hour - £33.00/hour weekdays, £35.00/hour weekends
Up to 1 hour pro rata - £19.00 weekdays, £21.00 weekends
Bank Holidays - £52.00 per hour


Minimum 30 mins per call

These prices are only a guideline, please contact Caremark Kirklees to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Duncan Smith (Managing Director)

Caremark Kirklees Reviews (68)

10

Caremark Kirklees has a Review Score of 10 (9.973) out of 10, based on 19 reviews in the last 2 years.
Over all time Caremark Kirklees has 68 reviews.

Overall Experience
  • 56
  • 11
  • 1
  • 0
  • 0
Date Published
  • 68
  • 2
  • 10
  • 19
  • 49
Reviewer Connection to Caremark Kirklees
  • 29
  • 16
  • 12
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 61-68
Review from E G (Client) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I receive daily help from Caremark 6 days out of 7. I have the same Carer. I particularly like the continuity. Everyone is friendly and reliable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June I W (Client) assisted by family/friend published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caremark are very good to deal with...caring staff, helpful and a joy to be around.
Reply from Leah Gledhill, Care Manager at Caremark Kirklees

Thank you for your great comments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Haydon W (Husband of Client) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always pleasant, friendly and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lionel a (Client) assisted by family/friend published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. No problems whatsoever.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lawrence J (Client) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers I have coming in to help look after me are very good. They explain everything they are going to do, and they are very gentle with me and talk to me all the time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J D (Client) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked all my life, it has been difficult adjusting to having to rely on other people, but I couldn't ask for anything more than the care I receive.
The team treat me with great dignity and respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R S (Son of Client) published on 3 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are considerate and friendly. They treat my mother with dignity. She is happy with the standard of care provided and with the particular carers assigned to her. The carers seem to enjoy their job, which makes all the difference. They are genuinely interested in my mother and her family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kim M (Client) published on 10 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caremark took over from another provider and "my goodness" what a difference. Care and support given with a personal touch. Thank you Caremark!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Caremark Kirklees is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.973 for Caremark Kirklees is calculated as follows: ( (110 Excellents x 5) + (3 Goods x 4) ) ÷ 113 Ratings = 4.973
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Kirklees is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (2)

Duncan

Duncan Smith

Job Title: Managing Director Joined: 2015

Inspired by the memory of my Grandfather, Murray Affleck, who was a well-known and respected Doctor (Consultant Physician) at Huddersfield Royal Infirmary, I have opened Caremark Kirklees with the vision to become the best provider of home care in the region. The focus is on delivering the highest quality of care possible in order to improve the quality of life for the people supported by Caremark.


Born in the Holme Valley and raised in Huddersfield, I have a wide ranging business background, with both international and UK sales experience. My mission is to provide a local service where I can make a difference to those who have chosen to remain in their own home and receive personal care to enable them to be independent, secure and retain their dignity.

Fiona

Fiona Smith

Job Title: Recruitment & Training Manager Joined: 2020

Fiona started at Caremark (Kirklees) in August 2020 as our new Recruitment and Training Manager. A qualified teacher, she has joined her husband Duncan in the family business and has been tasked with attracting and training new carers as part of the expansion plans for Caremark (Kirklees)

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Kirklees to verify any information. View our terms and conditions. Caremark Kirklees has an Enhanced Service - more info.