Heartfelt Care Yeovil and Sherborne

11 -12 High Street, Yeovil BA20 1RG
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25 Reviews
  • Heartfelt Care Yeovil and Sherborne, Yeovil
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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Good to Know

Owner

  • Heartfelt Care Yeovil and Sherborne Ltd

Person in charge

  • Dominic Cole (Director)
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Heartfelt Care Yeovil and Sherborne Reviews (25)

Total of 25, showing 21-25

Over all time Heartfelt Care Yeovil and Sherborne has 25 reviews.

Overall Experience

  • 20
  • 4
  • 0
  • 0
  • 1

Date Published

25
0
0
0
25

Review from Anthony V (Brother-in-law of Client) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's brother was diagnosed with Alzheimer's disease four years ago and we have jointly attempted to support him. We employed a support service because we live 140 miles away but felt we were nuisances impeding their work. Moving to Heartfelt Care changes that and now they operate superbly in cooperation
with us. We wish we'd known about them four years ago

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ken C (Son-in-law of Client) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, consistent, professional service. All carers excellent and good value.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Angela B (Daughter of Client) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Morning care - All new for carers but extremely happy with everything done and the two carers.
Lunchtime - Everything going well except for some timing issues and please remember, no new carers without a first visit with one of the regulars.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Philip D (Son of Client) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heartfelt Care were faced with a very challenging client in my father. Nevertheless, they demonstrated considerable adaptability and resourcefulness whilst developing good working relationships with both my father and other agencies and stakeholders. They were extremely caring and professional at all
times.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R P (Client) assisted by family/friend published on 15 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the review period, I was attended by various carers who treated my requirements with dignity and professional expertise.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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