Heartfelt Care Yeovil and Sherborne

11 -12 High Street, Yeovil BA20 1RG
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25 Reviews
  • Heartfelt Care Yeovil and Sherborne, Yeovil
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Care Provided by Heartfelt Care Yeovil and Sherborne

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Heartfelt Care Yeovil and Sherborne Ltd

Person in charge

  • Dominic Cole (Director)
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Heartfelt Care Yeovil and Sherborne Reviews (25)

Over all time Heartfelt Care Yeovil and Sherborne has 25 reviews.

Overall Experience
  • 20
  • 4
  • 0
  • 0
  • 1
Date Published
  • 25
  • 0
  • 0
  • 0
  • 25
Reviewer Connection to Heartfelt Care Yeovil and Sherborne
  • 8
  • 5
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Anthony V (Brother-in-law of Client) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's brother was diagnosed with Alzheimer's disease four years ago and we have jointly attempted to support him. We employed a support service because we live 140 miles away but felt we were nuisances impeding their work. Moving to Heartfelt Care changes that and now they operate superbly in cooperation
with us. We wish we'd known about them four years ago
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ken C (Son-in-law of Client) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring, consistent, professional service. All carers excellent and good value.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Angela B (Daughter of Client) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Morning care - All new for carers but extremely happy with everything done and the two carers.
Lunchtime - Everything going well except for some timing issues and please remember, no new carers without a first visit with one of the regulars.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Philip D (Son of Client) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heartfelt Care were faced with a very challenging client in my father. Nevertheless, they demonstrated considerable adaptability and resourcefulness whilst developing good working relationships with both my father and other agencies and stakeholders. They were extremely caring and professional at all
times.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R P (Client) assisted by family/friend published on 15 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the review period, I was attended by various carers who treated my requirements with dignity and professional expertise.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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