Home Instead (Doncaster)

As Franchise Owners, we are really proud to run a business, that not only makes a difference to our clients and their families but also to the wider community in Doncaster. We aim to provide the highest possible standard of care, which not only meets but surpasses the ‘mum test’. Added to this we are consistently working towards another of our goals, which is to be the employer of choice within the area.

Alongside our excellent team, we want to help those in need to be able to access the most rounded support available, blending high-quality Care Professionals, advances in care-centred technology and a professionally managed care service.

Outside of Home Instead, we are kept busy by our young family.

Hi, I’m Sarah and my role is to ensure that we continue to deliver excellent personalised care to all clients and consistent support to our Care Professionals having previously been a client myself for a family member and a key player.

With a background in publishing and HR, I joined Home Instead Doncaster in July 2020, and I already feel like part of the family!

As Care Administrator, I hope to provide a friendly, helpful and efficient point of contact for clients and Care Professionals. I provide administrative support to the care team to help things run smoothly, so we can provide the highest quality service to clients.

In my spare time, I like to play one of my several guitars, preferring classical and flamenco styles, but it’s not unknown for me to occasionally burst into song!

I joined Home Instead in June 2019 as a Care Professional. I love interacting with people and trying to make a difference in someone’s life, that is why I joined HI as a Care Pro. I am very client and caregiver focussed with a constant emphasis to improve our way of working.

More recently I have joined the vibrant office team as Care Coordinator which means I am responsible for coordinating appointments for our clients and Care Pros, through weekly employee schedules, determining care call durations whilst communicating with our clients and Care Pros regarding their care calls.

In my spare time, I enjoy spending time with my family and supporting our local team Doncaster Rovers!

I recently joined Home Instead in June 2021 as a Care Coordinator.

Previously I worked for a Telecare Company based in Doncaster as a Senior Operator but fancied a change and wanted to work in the care sector.

I cared for my late mother-in-law and various other members of my family, so I have hands-on experience.

My Role at Home Instead is to schedule the Care Professionals and match them with our clients.

I joined Home Instead in 2021 as a care companion, enjoying running our Sporting Memories Group and caring for clients. Previously I worked with NHS Scotland for 15+ years, mainly in IT Project Management, but gained a good insight into the service and enjoyed implementing new technology to help both patients and NHS staff.

I enjoy meeting lots of people and helping to make a positive difference in their lives, even if it’s just making someone smile, or laugh at one of my bad jokes.

My new role will extend my time into organising and running more client activities such as Friendship Lunches and helping to raise funds for our Charity and spreading the good word for our services as well as collaboration with other groups to contribute to helping our clients live their best life.

In my spare time, I do like watching and playing sports and seeing friends and family.

Hi, I’m Hannah & I joined Home Instead as a Client Experience Manager. I have worked in the Care Industry for most of my life and really enjoy helping people and making a difference to their day. In my spare time, I enjoy watching the rugby and spending time with my family.

I am Amber and I joined Home Instead back in November of 2021 as a Care Professional and have since transitioned into the office team as a Field Care Supervisor in December 2023.
My current role still involves care, but I mainly assist Julie and Jen looking after our team.

I am Rebecca and I joined Home Instead back in Dec of 2021 as a Care Professional and have since transitioned into the office team as a Field Care Supervisor in December 2023.
My current role still involves care, but I mainly assist Julie and Jen looking after our team.

Formerly a software developer, Chris joined Home Instead in 2017. Originally a Care Professional, Chris supports clients with intelligent technology and heads the audit/quality team, loves motorcycles, hates bullies, and manufactured pop bands.

I joined Home Instead in March 2021 as the Head of Care Professionals. I have almost 10 years of experience working in various positions in Homecare and began my journey as a Care Pro in 2012. Much of my career has been spent mobilising new Homecare branches in different areas. I am passionate about providing the best quality services and joined Home Instead Doncaster as I feel I share the same values as both Rob & Zoe and share their goals to achieve an ‘Outstanding’ rating from CQC.

My role here has transitioned to the Central team managing Care Professionals across our 4 franchises. I am Care Pro focussed and my responsibility is to oversee the Recruitment, Retention, Training and Engagement to improve the overall Care Pro Experience.

I like to think I am a positive and approachable person! I’ve been known to be a bit of a workaholic but when I’m not at work you might find me out walking or maybe enjoying a bottomless brunch!!

As the Head of Marketing, I oversee the marketing and business development efforts for our four franchises: Doncaster, Wakefield, Rotherham & Retford and Gainsborough. Working with a dedicated team, I provide strategic direction to drive growth for each business.

Natalia supports the people team across our group of franchises as the Group People Manager. She loves spending time with family, socialising, holidays, and Christmas.

Jill works as the Finance Officer witin the central team supporting all our offices with everything finance related.