Home Instead (Doncaster)

Home Instead have provided care for my grandma for two and a half years. Not only do they meet their normal duties, the care staff go beyond. They welcome additional tasks with open arms and no problems. My grandma is ninety-five and a very independent, organised and routine woman but is unable to fulfil her ways due to age and mobility issues. However, the staff accommodate this and ensure what she used to do, is still done with grandmas dignity remaining intact. After searching for a number of weeks, Home Instead provided the most well-rounded service. This allows grandma to choose her visit times, in which the hour slots allow for medication, washing, meal prep, changing and cleaning assistance. Alongside, engaging in social interaction numerous times a day which have led to true friendships. The office team are friendly and organised which makes liaising a relieving experience. Also, having access to the app is a great addition. Would definitely recommend this service.

The family built up a strong relationship with all members of the Home Instead team. I would strongly recommend them.

Home Instead Senior Care (Doncaster) have been very good in terms of providing excellent care for my mother. They have always been reliable and adapted to changes we have needed to make. The carers have engaged well with my mum and have been very warm and caring. My mum has enjoyed having them.

I could not have had a better experience with the team. They are very communicative, truly understand my dad and his needs and have enabled him to stay at home. He is 89, has mobility issues and is strong-willed! I highly recommend them.

It has been a difficult year with our father being diagnosed with Dementia and him accepting this too. Home Instead (Doncaster) have helped us greatly and worked with us to help our amazing father and even at times when it was challenging, they stuck with us to assist our father and now things are currently stable it is thanks to a combination of medicine, amazing carers and family support. All working together to give our father the best chance of living with Dementia comfortably and happily. I would not hesitate to recommend the team, thank you for your support.

I contacted Home Instead to arrange care for my father who needed help with having a shower and getting dressed. After an initial meeting to assess my father's needs, a carer was assigned. Care was taken to ensure that the carer assigned would have an affinity with my father's personality. The carer always arrived at the time agreed and the care my father received was of high quality. I would certainly recommend this company.

We've used Home Instead as a provider of companionship for my dad since the summer of 2020. He's been suffering from mental health problems during the coronavirus pandemic and has visits 3 times a week from an excellent carer who provides him with a fantastic level of support at a time when it's difficult for him to see other friends and family.

Excellent care provided by all caregivers; patient and respectful of mum's requests. In mum's words 'they are a tonic' looking forward to their visits. All our caregivers have gone the extra mile - 'above and beyond'. The office staff have tried to provide continuity of care under challenging circumstances. The overall manager is understanding, accommodating, very supportive of his staff and is customer focussed in all decisions.

Home Instead were recommend to me and I would recommend them to anyone else. My mum is 95, deaf since birth and suffering dementia. I needed carers to visit when I couldn't be with her. She didn't want anyone coming around but the carers were kind and careful and she soon was happy with them. I felt she picked up because of the company and it was comforting to me to know someone was seeing her regularly. All in all, I was very happy with Home Instead.

Our Home Instead team are second to none. They have an excellent blend of sincere cheeriness and serious concern for their client. A number of them have worked here for more than two years. They carry out moving, handling and personal care with sensitivity, thoroughness and a touch of light-heartedness, helping to foster an atmosphere of trust. They address their client with respect and friendliness. They are always aware of client safety.

I have found my carers are invaluable as I am more or less housebound because of balance problems. They are always pleasant and efficient and become more like friends. I look forward to their visits to be able to have a good conversation once a week!

Home Instead Senior Care goes beyond that required in caring for my 90-years-old uncle who is still living at home; all be it his mobility is very limited. They act professionally in every way, and if concerned about his health, then they act positively by informing the appropriate health agency and keeping members of the family informed at all times.

For the short time, I have had contact with the carers, I have found them to be extremely reliable and friendly. I understand from her partner, they quickly became part of the family and established a good rapport with Mum and facilitating her with her personal needs. On the day Mum was taken into hospital, their support and advice were extremely helpful. A good team of support given.

My 93-year-old father has been a client of Home Instead for 18 months now. He looks forward to seeing a friendly face when he wakes up in the morning. All the staff are very caring, supportive and professional. Have them with him for one hour every morning has made a big difference in his life. We would not be without them now!

I am so impressed by the Home Instead team. The support and care that they have provided at a very difficult time has been fantastic. It is a very personal and caring service. Nothing is too much trouble.

My experience with Home Instead Senior Care (Doncaster) has helped me with my confidence and also pick me up when I am feeling low. I would struggle without them. I would highly recommend them to anybody.

My Father is 96 and with the consistent, kind and reliable care and support from the caregivers at Home Instead Senior Care Doncaster he is still living in his own home. Dad receives 3/4 visits per day and carers are rotated sensitively to ensure there is continuity of care and visit times reflect my Dad's needs. The agency liaises with me and has taken Dad to appointments if I am unavailable. I would have no hesitation recommending this agency to anyone looking for support for an elderly person requiring care and support in their own homes.

Absolutely thrilled with the level of care and the relationship Dad has developed with his carers.

I think that without Home Instead we may have been looking a home for Mum by now. The initial assessment and subsequent reviews as to the type and level of care and support have been important in keeping Mum in her own home where she is secure and in familiar surroundings.

Good security - office knows where clients and carers are at all times even if means visits have to include time for paperwork -