Home Instead (Doncaster)

As Franchise Owners, we are really proud to run a business that not only makes a difference to our clients and their families but also to the wider community in Doncaster. We aim to provide the highest possible standard of care, which not only meets but surpasses the ‘mum test’. Added to this ,we are consistently working towards another of our goals, which is to be the employer of choice within the area.

Alongside our excellent team, we want to help those in need to be able to access the most rounded support available, blending high-quality Care Professionals, advances in care-centred technology and a professionally managed care service.

Outside of Home Instead, we are kept busy by our young family.

Jade is the Care Manager for the Doncaster team, overseeing day-to-day operations and ensuring the delivery of high-quality care. She brings valuable experience from her background in the care sector and supports both clients and Care Professionals in her role.

Hi, I’m Nina. I joined Home Instead in 2020 as a Care Administrator, and now I am the Client Experience & Quality Lead. My focus is on care quality, working to ensure that our clients continue to receive the highest quality of care.

Hi, I’m Hannah & I joined Home Instead as a Client Experience Manager. I have worked in the Care Industry for most of my life and really enjoy helping people and making a difference to their day. In my spare time, I enjoy watching rugby and spending time with my family.

I am Rebecca, and I joined Home Instead back in December 2021 as a Care Professional and have since transitioned into the office team as a Field Care Supervisor and more recently, became a Client Experience Manager.

Hi, I’m Alicia. I have recently joined Home Instead as a Care Professional Experience Lead. I have worked in the care industry for the last 4 years, and in that time, I have developed a wealth of knowledge in many different areas of the care industry.

I joined Home Instead in 2021 as a care companion, enjoying running our Sporting Memories Group and caring for clients. Previously, I worked with NHS Scotland for 15+ years, mainly in IT Project Management, but gained a good insight into the service and enjoyed implementing new technology to help both patients and NHS staff.

I enjoy meeting lots of people and helping to make a positive difference in their lives, even if it’s just making someone smile or laugh at one of my bad jokes.

My new role will extend my time into organising and running more client activities, such as Friendship Lunches and helping to raise funds for our Charity and spreading the good word for our services, as well as collaborating with other groups to contribute to helping our clients live their best lives.

In my spare time, I like watching and playing sports and seeing friends and family.

I started my career in care back in 2013 as a Care Professional, and since then, I’ve worked across a wide range of roles within the sector. That hands-on experience has shaped who I am today and fuelled my passion for making a real difference. When I joined Home Instead in 2021, it instantly felt like the right place for me, and I’ve never looked back. Stepping into the role of Group Operations Manager has been an exciting milestone. I now have the privilege of overseeing the operations across our five offices, driving forward our mission to deliver exceptional care.

I’m proud to share the same values and ambitions as Rob and Zoe: achieving an Outstanding CQC rating, increasing the world’s capacity to care, and championing care as a rewarding and respected career.

I’ll admit – I love to be at work!! But when I do switch off, you’ll usually find me out with my three pooches or discovering new foodie spots to enjoy.

As the Head of Marketing, I oversee the marketing and business development efforts for our four franchises: Doncaster, Wakefield, Rotherham & Retford and Gainsborough. Working with a dedicated team, I provide strategic direction to drive growth for each business.

Natalia supports the people team across our group of franchises as the Group Head of People. She loves spending time with family, socialising, holidays, and Christmas.

Jill works as the Finance Officer within the central team, supporting all our offices with everything finance-related.