Nurseplus Care at home Dover

I was happy to attend the easter coffee morning.

Always very polite. A pleasure to see them.

The carers are all really helpful. I would not be able to stay in my home without their help and support. It would be good if the timing could be a little better for my insulin. Thank you all.

Excellent, very good and kind people.

Generally, staff are good, but they can be late. I am not always informed if someone isn't coming or has been changed for another staff member. The staff do what time allows and to the best of their ability, but pressure of time means that tasks aren't always done to the level I would hope. The girls are nice and clearly work hard.

The carers are professional, wear PPE and respect my uncle, his choices and his home. My uncle has improved in many ways and his well-being gives me confidence with Nurseplus.

Nurseplus provided us with a dependable, and predictable professional care package for our father at the end period of his life which took some of the pressure off us and his family, allowing us to enjoy the remaining quality time we had with him. We were so impressed with everyone we had contact with at Nurseplus, from management to carers all were so very kind and genuinely caring while remaining highly professional, capable and knowledgeable.

Only needing care with washing and dressing an hour a week. Staff have been friendly and service very good. Would recommend.

Everyone very helpful.

I have enjoyed having the same person; she is very thorough. She does anything I ask. Very happy, always polite and helpful.

The lady reviewer was very pleasant and caring. She took the time to listen to my points of view. She made a few changes as the first review I had was not correct in all areas. However, things are still not entirely correct as I am not a sit-in service client. My carer is needed as a shopping service. Please can this be rectified.

I recommend Nurseplus to anyone looking for care now and in the future.

General care is excellent. Can't fault the regular carer. Sometimes small attention to detail i.e. not taking into account memory failure and eating difficulties when replacement carers are used.

We find our carer is very kind. Willing and cheerful and goes about her work very thoroughly. She is always punctual and keen it's obvious she enjoys her work. We miss her on her days off.

A phone call to tell of the new time would have been appreciated.

My carer is always cheerful, caring and thorough in her work. She takes time to ensure that I am happy with her care and always ensures that I am safe whether moving from my bed, chair or walking into the lounge.

Very good care given. All the carers make the call very pleasant and fill the day with a bit of sunshine.

Carers that visit my mother are caring, happy and smart. No problems since mother started having care last year. The office keeps us informed of any changes.

I only have a cleaning service and cannot comment on all questions.

The carer who looks after my wife is very caring and understanding of her needs and mindset. My wife looks forward to her visits.